Medfusion 4000 (Syringe) Commentary

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The Medfusion 4000 has been in the market for a long time. A lot of people have used it, especially...

ICU Medical is not really doing anything that I'd write home about in terms of innovation. ICU...

The Medfusion 4000 only supports automated documentation. We would want to go live with the...

With the Medfusion 4000, there is some rigidity with the drug library, so you want to make sure the...

ICU Medical’s training program is one of the best I’ve seen. They came in person and trained the...

We have a lot of emergency fallback equipment. But sometimes the time frame from when we send...

We love the Medfusion 4000 pumps. They don’t break; they’re just very reliable. We’ve had these damn...

To reach ICU Medical, you either call them or go through a portal. The response time is reasonable....

We plan on updating our infusion pump fleet with ICU Medical. We’re not disgruntled with their pumps...

ICU Medical could improve the Medfusion 4000 by getting two-way EMR interoperability.

ICU Medical is not the original owner of the Medfusion 4000 pumps. They acquired the system...

The partnership with ICU Medical is not good. We just don't have a good relationship with ICU...

The Medfusion 4000 pumps are fine enough. For the purpose that we use them for, they do the job. I...

I would want to tell someone in a buying position for the Medfusion 4000 pump that it's not going to...

The Medfusion 4000 doesn't have EHR interoperability capability yet. The pumps meet our needs for...

One thing that might be helpful to share with other users is that when using the Medfusion 4000...

Something I really like about the Medfusion 4000 is that it's a wireless system. The system uses the...

With the Medfusion 4000, I'm not even sure who I would reach out to if I had an issue at this point....

It doesn’t sound like ICU Medical even has a date for pump-EHR interoperability in the Medfusion...

When we tried to work with ICU Medical on integration, there were some issues, including...

I never hear back from anyone at ICU Medical, and I don't know who to contact. I feel like ICU...

The vendor is terrible at helping us. When ICU Medical bought the platform from Smiths Medical,...

When we bought the pumps, they were just fine. But EMR interoperability was where we hit a snag. The...

ICU Medical is very good with any support issues and questions that we have.

I'd say my money's worth with the Medfusion 4000 rates very highly because we've been using it for...

I've only done some training with somebody at ICU Medical one time. They are hard to get in touch...

All three of the pumps in the marketplace right now have different pros and cons to them. I like ICU...

After customers get the product, ICU Medical will continue to talk to and partner with them and to...

We want the ICU Medical pumps to have two-way communication with the EMR.

We had regular calls with ICU Medical’s technical team. That is pretty much how we installed their...

The Medfusion 4000 pump is a workhorse. We don't have any problems with it. The nurses have no...

We are waiting on FDA clearance to upgrade to the Medfusion 5000 pumps, so the Medfusion 4000 pumps...

ICU Medical’s support people are very efficient. I don't ever need to call them. I just send an...

We have been working with ICU Medical on what a new syringe pump should look like. It is important...

We are very knowledgeable here, so we were able to negotiate lower costs for the implementation in...

We have had good success with ICU Medical and the Medfusion 4000 pumps. We have had very few issues,...

We would like more proactive communication from ICU Medical. We have relationships with other...

We are more or less happy with the performance of the Medfusion 4000 pumps. The product is working...

We are really happy with our relationship with ICU Medical. We have the same support person across...

There are things I would like to be different about the Medfusion 4000 pumps, and the pumps have had...

We have some unique functionality in our pumps, and ICU Medical has bent over backward to fix our...

ICU Medical could do better with customer service, particularly technical customer service. I don't...

The absolute best thing about the Medfusion 4000 syringe pumps is that they are the only ones on the...

ICU Medical nickel-and-dimes us at every chance. They are notorious for charging us to investigate...

ICU Medical’s security and Windows compatibility are grossly outdated. Our IT department is very...

The highlights of the Medfusion 4000 pumps are that they are easy to program and that we can easily...

The biggest thing we lost with the Medfusion 4000 is wireless connectivity. We don't really have any...

My ratings for the vendor may reflect my perception that ICU Medical isn't prioritizing or putting a...

With where technology is going, I just find the interface of the Medfusion 4000 to be very...

The Medfusion 4000 does what it is supposed to do. The training for the Medfusion 4000 was extremely...

ICU Medical isn't really bringing anything new to the table with the Medfusion 4000. I have not seen...

We didn't have a lot of support on implementing the Medfusion 4000. I also feel that we ran into...

The mechanics and accuracy of the pump are great. The software is woefully outdated.

The vendor talks about integration. We haven't gotten there yet, but they are ready to support us.

The product’s biggest strength is ease of use. I’m a maintenance person, and the verbal feedback...

The Medfusion 4000 is clunky. It isn't very user-friendly as a forward-facing device. The software...

The ongoing training for the Medfusion 4000 is not great, but it is not terrible either. We just...

When we use the Medfusion 4000 pump, there are a lot of nuances to setting it up that aren't...

Since ICU Medical has taken over the system from Smiths Medical, it is a lot easier to get in touch...

The Medfusion 4000 pump is a disaster from beginning to end. It was a legacy product for ICU Medical...

Some of ICU Medical's products are at the end of their lives, and that is creating challenges for...

We did transition to the Medfusion 4000 pump, and it has worked fairly well. Our anesthesia...

When we had a recent upgrade with ICU Medical, they did well with the communication of the plan and...

The Medfusion 4000 pumps only support automatic documentation, and that is one part of bidirectional...

The Medfusion 4000 pumps have been reliable over the years. We have been able to depend on them, and...

ICU Medical could make it so that more syringes could be used on the pumps.

The menus could be better. Paging up and down in the system isn’t the best. If we get a few...

The vendor who owned Medfusion 4000 before ICU Medical was fantastic with customer support. ICU...

I think the pumps work as promoted and without a few issues. The only issue with the Medfusion 4000...

The Medfusion 4000 pumps are very durable. They do what they did when we bought them. When we bought...

The screen on the Medfusion 4000 pump is really small. We have to arrow through things. Everything...

We have determined that we are going to replace the Medfusion 4000 pumps. We haven't decided what we...

The Medfusion 4000 is pretty intuitive. This is a bit of a function of most syringe pumps from a...

I know ICU Medical is working on a new syringe pump, so they are going to be getting rid of the...

In terms of ease of use, the syringe Medfusion pumps are a little trickier to use than ICU Medical’s...

I haven’t really had to reach out to ICU Medical. No news is good news. If we ever needed anything,...

I feel like the anesthesia team likes the pumps. From a pharmacy perspective, I just use the...

The Medfusion 4000 used to be from Smiths Medical. And when we were working with the sales...