Plum 360 (LVP) Commentary
Filtered view: (Traditional)
Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Product
The Plum 360 pumps seem to be meeting our needs. I haven't heard any complaints about them. The Plum...
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Product
We have integrated across multiple units, so there is flexibility and adaptability. ICU Medical...
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Product
The Plum 360 product’s integration with the EMR could be more seamless. Everything works together,...
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Loyalty, Value
The Plum 360 pumps are more than likely part of our long-term plans. As far as I know, there haven’t...
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Operations
The last Plum 360 upgrade was invisible to us because it wasn't so much of a complete free haul but...
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Operations
ICU Medical does a great job with initial training. Their follow-up training is available, but we...
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Loyalty, Product
With our old version of the Plum 360 pump, the motherboard could only accept a limited number of...
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Loyalty, Product
One determining factor in whether I would buy the Plum 360 pump again comes down to EHR integration....
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Product, Value
The Plum 360 pump has been easy to utilize. The smart pump libraries have been fairly easy to manage...
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Relationship, Product
ICU Medical had some issues when they converted the syringe pump to the way the Plum 360 pump was...
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Loyalty, Product, Value
For the Plum 360 pumps, I would look at a 10-year lifespan for actual replacement, and mainly...
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Product, Value
The Plum 360 pump meets all of our needs. The Plum 360 pump has evolved, been modified, and improved...
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Relationship, Product
If I need a service ticket for something pharmacy related, ICU Medical is very responsive, but I...
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Loyalty, Product
There are still some questions on the Plum 360 pump in terms of automatic integration. We need a...
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Product
In my role, I don't use the Plum 360 pump in terms of programming them and such. I do a lot of...
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Value
ICU Medical has been great to work with. ICU Medical has to make their money. However, in the...
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Relationship, Operations
I haven't heard from ICU Medical since we went through our initial training. The only time we call...
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Product
The Plum 360 pumps have worked well since we got them. I like the ease of use. It is really easy to...
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Operations
ICU Medical hasn't come back and done any ongoing training. I would like them to offer ongoing...
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Product, Value
The Plum 360 pump is really easy to use, but now that I have been out and used other pumps, I think...
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Relationship
ICU Medical may think that they have kept all their promises, but that is debatable. I would...
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Operations
The biggest challenge with the implementation services was the vendor not giving us enough time. ICU...
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Product, Value
The pumps haven't been dropped as much as we thought they would be, but sometimes we have to keep...
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Loyalty
When we evaluated pumps years ago, another vendor was neck and neck with ICU Medical. ICU Medical...
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Loyalty
The Plum 360 pumps are a lot heavier than the Baxter pumps, and that weight can sometimes wear on...
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Product
I'm not very happy with the performance of the Plum 360 pumps. Originally I was, but now the...
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Operations, Product
From all the demos that I have seen and when I have been in training, I know the Plum 360's pumps...
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Loyalty
We are considering leaving ICU Medical, and we are looking for more reporting capabilities. The...
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Loyalty
We are looking at other pumps, as well as our current pumps, to see what is out there and available....
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Product
With the Plum 360, one of the features that we had been looking at for quite a while was the bolus...
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Operations
We haven't really been involved with any additional training from ICU Medical. However, the vendor...
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Relationship, Operations
We had to pull teeth to get a certain software upgrade with ICU Medical. I had been asking them for...
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Relationship, Operations
The people that I have worked with from ICU Medical have been fantastic. Over the course of the...
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Culture, Relationship
With ICU Medical’s support, I always have to go through the strict salesperson. I don't have true...
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Loyalty, Product
ICU Medical has made some upgrades, or there are some coming. They showed us a different pump when...
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Culture, Loyalty, Relationship
ICU Medical doesn’t check in with us. They have been lately because they know we are looking at...
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Operations, Product
ICU Medical had an upgrade on the server. I looked at the severity of it, and given what I saw, we...
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Loyalty, Product
ICU Medical acquired Smiths Medical, and I would like to see one server control all the pumps for...
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Operations, Product
The Plum 360 is fairly easy to use and understand. Before, we were with a different brand of pumps,...
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Product, Value
For ICU Medical, we standardized all the Plum 360 pumps, and those were pretty easy to upgrade. We...
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Product
The interface and application for the Plum 360 are not as intuitive as they could be. If I leave for...
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Relationship
There was one technician I dealt with from Smiths Medical who was a little confused when we talked...
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Loyalty, Product
There is no link between the pumps and the EMR. From an application standpoint, all we can do is...
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Relationship, Value
I haven't seen any additional charges from ICU Medical. ICU Medical tries pretty hard to keep their...
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Loyalty, Product
We have stuck with ICU Medical for our pumps for the last several years. There are positives and...
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Product, Value
The Plum 360 pump is not interoperable with our EMR. We haven't completed that functionality....
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Product
With the software aspect of the infusion pumps, everything is fine. The drug libraries and...
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Product
The ICU Medical pumps are extremely simple, and the vendor does a decent job on the safeguards and...
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Relationship
I just want to have availability to people at ICU Medical who can solve our problems if they know...
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Relationship
One issue we have with the support from ICU Medical is callbacks. I email and call some of their...
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Operations
ICU Medical needs to have more training on ICU Medical MedNet that creates the safeguards and drug...
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Relationship, Product
The Plum 360 executive data analytics quarterly report is nice. The vendor has definitely taken our...
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Value
Pushing a library out continually for the Plum 360 pumps is extremely labor intensive for our IT...
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Product
Our users have trouble with the cassette priming in the Plum 360 pumps. The usability of the pumps...
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Culture
Sometimes the ICU Medical group stuff comes across as a big sales pitch to me. I recognize it is...
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Value
The Plum 360 pumps are not worth the money. I would only recommend them for a med/surg unit or...
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Relationship, Operations
ICU Medical’s vendor support post-go-live is pretty abysmal. We are told we are not an active...
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Relationship
We would like to have a library consultant from ICU Medical that we can reach out to who is part of...
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Relationship, Operations, Product
We have had a few hiccups with the upgrades for the Plum 360 pumps. Upgrading is a big project, and...
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Relationship
If we have a question, we will go ask ICU Medical, but I have never gotten anything to alert us of...
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Product
The Plum 360 pumps can consolidate more reports than other pumps. It is exciting that they are...
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Operations
The Plum 360 pump implementation was our first equipment-oriented project. I had pallets upon...
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Operations
ICU Medical had a project manager who knew what they were doing and had a very strong methodology...
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Product
The Plum 360 pumps have this really strange special cassette, and there is a whole unique process...
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Operations
We are staying with ICU Medical because our people are relatively happy with the implementation...
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Relationship
Our representative is my point of contact. The pumps are doing well. We were late to the game of...
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Relationship
A struggle I'm having is with the pump library and the process of getting updates pushed out to the...
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Product
With the Plum 360, we are able to run our own reports and see how the drugs have been utilized by...
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Loyalty
The Plum 360 pump is unfortunately not part of our long-term plans. I love that pump. The Plum 360...
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Operations
When we implemented the Plum 360 pump, we didn't really use any services from ICU Medical because it...
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Product
The Plum 360 doesn't meet our needs with total integration, but in terms of automatically loading...
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Relationship
We don't use ICU Medical’s support team, but they have always been proactive in checking in on us.
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