IKS Health Outsourced Coding Commentary

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The IKS Health coders are definitely good. They're not perfect, but no one is. We have some unique...

For the most part, we're pretty happy with the offshore coding services from IKS Health. I do...

IKS Health was doing auditing and compliance work, but we could not find the value. The problem that...

Communication with IKS Health has been very good. The supervisors of the coders are really good. If...

I would definitely recommend IKS Health. They can do coding, auditing, and so on. IKS Health has...

IKS Health has an automatic price increase built into their contract, and today, it stings a bit. In...

IKS Health is learning our system for the first time. I don't think a lot of the firm's people are...

We need people who can understand technology and maybe correct some of those issues on their own, as...

I was very hesitant when we first went to offshore coding because there was a bit of a language...

The timing issue is sometimes a problem. If we need something coded right away or looked at, we...

IKS Health is very easy to work with. We have a pretty good partnership with them. The management is...

Technology is very important because there are so many changes. Security is even more important....

IKS Health has an exchange of coders that come in and out, and they are able to quickly get staff on...

We have a director of coding from IKS Health who is definitely well experienced, and they can help...

IKS Health is very affordable. We are happy with the fact that when IKS Health comes up for renewal,...

I would highly recommend IKS Health. Overall, the coding environment has been professional. The firm...

One thing that has always been an area of improvement for IKS Health is making sure that they...

IKS Health has a good team, and everybody is always kept abreast of everything. Every now and then,...

We have been using IKS Health for outsourced coding for so long, and the service works because we...

From my perspective, IKS Health should not be part of our long-term plans. They are not providing...

Whenever any organization hires someone, they run a risk. Résumés and interviews are not always...

The value we really get from using IKS Health is that we have coding going on pretty much 24/7...

IKS Health meets expectations in our engagement. There is not really a gray area. They are working...

I struggle with IKS Health’s staff members, and that is partly due to the language barrier. However,...

When we have needed coding audits or documentation to support claim information, IKS Health has...

I don't think IKS Health has fully met our expectations, but they haven't fully missed them either.

If we went with IKS Health again, I would probably word our contract a little differently. Our...

As our contract has progressed with IKS Health, the level of onshore participation we were...

If I’m being really transparent, I would say that the only thing that keeps me from giving IKS...

IKS Health is consistent in sharing their quality scores with us regularly. They also meet with us...

IKS Health does really well. IKS Health meets all of our expectations. Two of the main metrics that...

I don't really think that there is anything that I don't like about IKS Health. Relationships are...

I always know that IKS Health’s goal is to exceed our expectations. I have no doubt that they want...

We like to see improvements in the communication of whether facilities are sending IKS Health what...

We have communicated things that we would like to see from IKS Health, and we aren't quite there yet...

IKS Health is easy to work with. I have been using them for a little while now, and they essentially...

Exceeding expectations means going above and beyond, and I would say that IKS Health is not doing...

My view on offshoring outsourced coding services with IKS Health is mixed. From a business...

The firm’s technology was very important in our decision to go with IKS Health. We placed a lot of...

IKS Health is clearing things up almost daily now. Three months into the engagement, my answers...

We have a person from IKS Health who is from the US and manages the offshore team. We do talk to the...

IKS Health is very easy to work with. Past contract coding companies have wanted a definitive...

I was very hesitant when we first started using offshore coders from IKS Health, mostly because of...

The time difference is the biggest problem that we have with IKS Health's offshore resources, and...

Having regular meetings with IKS Health helps in utilizing offshore resources. Email communication...

One of the benefits of using IKS Health's offshore resources is that they are readily available. We...

There have been times when something happened or services weren't up to snuff, and IKS Health didn't...

We sometimes have some issues with having to request that the consultants do things multiple times...

My sentiment toward offshoring is pretty positive. It is rough with the time difference and some...

IKS Health is very easy to work with. They are adaptable and professional, and they have good...

Regarding improvements, the only thing that comes to mind at the moment would be IKS Health’s...

IKS Health has learned about our application, and that is a huge positive for us. They are willing...

I can't think of anything that we have brought to IKS Health that hasn't been addressed really well....

IKS Health maintains high coding accuracy. Their leadership is very engaged with addressing any...

Coding was a service that we had in-house for years, and we wanted to make sure that the quality...

The offshore coders for IKS Health are very versatile. We are in a high-growth environment, and they...

IKS Health’s biggest strengths are their consistency, their scalability, and the quality of their...

IKS Health is dedicated to actually partnering with those they are serving and solving problems. The...

One of the firm's strengths is timeliness with giving feedback. So anytime we see a quality concern,...

The cost of the system's offshore coding is fantastic. It has helped us bridge budget concerns among...

There is a quality concern that comes with IKS Health Outsourced Coding. The firm audits their own...

IKS Health is great to work with. They are very open to feedback. When I came on and started doing...

The biggest pain point for me is that our range of specialties is niche, so we have to deal with...

There is definitely room for improvement with how the firm executes, but they do fill a need that I...

The firm works best under specific guidance. The more that we can give them to work off of, the...

IKS Health is really great to work with. They have turned things around. They are always very quick...

With the skill set of the offshore coders from IKS Health, we have to do quite a bit of training.

We have a positive relationship with IKS Health. IKS Health has some really slick tools that they...

We definitely get our money’s worth for the work that IKS Health does. They are very flexible; they...

IKS Health doesn’t exceed expectations. They specifically gave us a certain turnaround time, and we...

IKS Health speaks a lot in terms of FTEs, but we are focused totally on volume. We have tools in...

I have some reservations about saying I would use IKS Health for outsourced coding again because of...

We had some issues when IKS Health had a new coder who was taking significantly longer than one of...

Recommending IKS Health would be tricky because if I recommended them, they might take a good coder...

In the area that a certain coder works in, sometimes it can take a while for things to be scanned...

We have worked with a very consistent coder, and we have built a good relationship and good...

IKS Health is very comfortable with bringing a coder in on a call so that we can talk to them...

I am not a huge fan of nondomestic coding in general. Basically, we were given no option but to use...

We have used IKS Health for several years, and I have been very pleased overall. I would recommend...

What makes IKS Health better than the average is that they have a very good support structure. IKS...

If there is a problem, the firm is really good at finding a solution and trying to fix the problem....

Some of the people from IKS Health who we worked with in the beginning didn't work out very well,...

IKS Health's offshore coders have been great to work with. I have been very happy with them. I...

Coding guidelines are finicky. Any two coders who review something are going to have a difference of...

IKS Health is very good at driving the results we have contracted them to do. I have pressured them...

IKS Health does exceed expectations. They are much better than some other firms by comparison, but...

Working with IKS Health’s offshore team has been highly positive. They have been able to scale up...

When selecting an outsourced coding firm, the firm’s technology is not important to me, to be...

The only thing that needs a little fine-tuning is that when IKS Health has questions on the coding...

We do some regular internal audits of the firm, and the compliance between our coders and theirs is...

One of IKS Health's strengths is their ability to respond to feedback. One of our groups thought...

In the past year, we have gone from having quality coders from IKS Health to fighting back and forth...

The firm used to be very good when they were AQuity Solutions. Since IKS Health acquired AQuity...