Filters
Impact Advisors EHR Clinical Optimization Commentary
Filtered view: All
Subject Expert
Mitch Morris
Engagement Partner
Subject Expert
Mitch Morris
Engagement Partner
Log inLog in to see the full dataset.
If you don't have a login, getting started is easy.
Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.
User Commentary
How to read commentary tags
1Comment Tone
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
2Pillars
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
3Evaluation
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
Software
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
Services
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
CMO
If a peer were using Impact Advisors for the RCM components, I would recommend them because I feel...
CMO
It takes a bit of time for Impact Advisors to understand and adapt to our unique needs and concerns....
CMO
I have a clean communication line with our assigned Impact Advisors lead person. I have a pretty...
Commentary Summary
Comment Type Breakout