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Impact Advisors EHR Revenue Cycle Optimization Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We went with Impact Advisors for our revenue cycle optimization because they provided managed...
Impact Advisors’ account management is excellent. The account manager communicates with me...
Impact Advisors has been helping us reduce our clean claim denial rate for some time now. If a claim...
Impact Advisors' consultants are extremely valuable in that they sometimes come in and tell us what...
The type of engagement we were doing was new to Impact Advisors, so it took them a minute. It was...
We were required by CMS to implement certain guidelines by a certain time frame, and Impact Advisors...
I would recommend Impact Advisors. I don’t have any issues with them to the point that I wouldn’t...
We had a wonderful experience with the professional and dedicated team. They fully collaborated with...
There was a fixed amount and an incentive amount with Impact Advisors. But they did not hit any...
Impact Advisors' people were the subject matter experts, but they did not do a good job in the...
The quality of Impact Advisors’ consultants was highly mixed. We went through cycles of people with...
There were elements of Impact Advisors having a strategic partnership with us, but the firm wouldn't...
Impact Advisors was chasing incentives, so they were patching stuff at the last minute. They were...
If I were giving someone advice about Impact Advisors, I would tell them to be very judicious and...
When we were having some difficulties converting some of our ambulatory sections over to...
Impact Advisors genuinely listens, and they can bring solutions to us if we choose to go with...
I can trace hard dollar cost savings in the work that Impact Advisors did for us on the project. We...
Most of the people we worked with at Impact Advisors were former revenue cycle consultants who built...
My primary contact at Impact Advisors was excellent. They listened to our needs, understood our...
Any consulting firm withholds about 80% of what they could deliver in the hopes of selling us the...
The fee was high. What we were working on wasn't intended to have an immediate cash impact because...
We were new to a certain vendor's system, so I feel that we might have relied on Impact Advisors for...
With Impact Advisors, we had a lot of changes in project managers. They were all experienced but...
I looked at the reports and the tools Impact Advisors uses to present their findings. They're...
Impact Advisors was able to get us to our certain metrics, so we've been holding very well, and...
We have engaged Impact Advisors to really help us get through the pieces of payroll in our ERP...
In conversations, Impact Advisors brought up that they do role audits as a service, and we thought...
We are incredibly happy with Impact Advisors' consultants. Those people are great. One consultant in...
The main thing that stood out to me about Impact Advisors was that their people were super...
Impact Advisors' strategic ability is excellent. There were a few different ways that we could have...
We don't want to have to implement our program again without Impact Advisors. We want to keep...
Commentary Summary
Comment Type Breakout