
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Loyalty, Relationship
INFINITT is not a part of our long-term plans. Once tickets for issues are submitted, INFINITT takes...
Login or Create an Account to see details.
Relationship
INFINITT made some changes on the support team that seem to be a good thing. However, we haven't had...
Login or Create an Account to see details.
Relationship
INFINITT deserves high marks for support because of their responsiveness. The vendor has portals...
Login or Create an Account to see details.
Relationship
We have a rolling call with INFINITT. We have a direct line to call for things like training. We...
Login or Create an Account to see details.
Loyalty, Relationship
INFINITT has been very attentive. When we have had issues, they have assisted. Even for...
Login or Create an Account to see details.
Operations, Product
The RIS PACS combination and integration are very good. I like that the system is very user...
Login or Create an Account to see details.
Product
We need improvements along with more core integrated functions that used to be part of the...
Login or Create an Account to see details.
Product
I wish INFINITT would do more to work on their core product PACS that is applicable to all users....
Login or Create an Account to see details.
Product
We have not seen any improvement in the results module, which is what radiologists dictate into as...
Login or Create an Account to see details.
Loyalty, Product
Over the last few weeks, we have had more difficulties with the product. I don't know what is...
Login or Create an Account to see details.
Relationship, Product
I wonder whether the vendor is able to keep up with the advancing times in terms of software...
Login or Create an Account to see details.
Relationship
Someone high up from INFINITT checks in. They don't check in because we have any issues, and they...
Login or Create an Account to see details.
Loyalty
We moved to INFINITT PACS because we were on a legacy PACS and did not see a lot of development from...
Login or Create an Account to see details.
Product
We have had a really good experience with the product for the most part. We have a lot of good luck...
Login or Create an Account to see details.
Product
We have some issues with our structured reporting in INFINITT PACS that we have worked with INFINITT...
Login or Create an Account to see details.
Relationship
Occasionally, we struggle with INFINITT PACS. We don't always get timely responses to our tickets....
Login or Create an Account to see details.
Relationship, Operations, Product
It seems like every time we do an upgrade, some things get upgraded, but INFINITT tends to neglect...
Login or Create an Account to see details.
Product
One thing I could see being enhanced in INFINITT PACS is the RIS workflow. There are some things...
Login or Create an Account to see details.
Operations, Product
We recently had a brutal upgrade with INFINITT PACS. I don’t know why it was so hard, but I didn’t...
Login or Create an Account to see details.
Product
The advanced statistical software in INFINITT PACS is amazing. I also really like the cloud...
Login or Create an Account to see details.
Relationship
The people I work with at INFINITT are probably what I like the best about the system and the...
Login or Create an Account to see details.
Loyalty, Relationship
We have been with INFINITT PACS for several years, and at this point, I can't imagine leaving it. We...
Login or Create an Account to see details.
Culture, Value
INFINITT does a good job of delivering new technology, and they add things in each upgrade. We get...
Login or Create an Account to see details.
Culture, Relationship
INFINITT's leadership team members are good. They have been around for a while, and things feel...
Login or Create an Account to see details.
Loyalty
We are using INFINITT PACS in the cloud, and that is common for most of INFINITT's new customers....
Login or Create an Account to see details.
Relationship
INFINITT has a good support team, including first-level support people and more advanced engineers....
Login or Create an Account to see details.
Culture, Relationship
We have seen more engagement from the INFINITT team in the past year than we have previously, but we...
Login or Create an Account to see details.
Culture, Loyalty
We went with INFINITT early on because they had solutions in the cloud and had some strong options...
Login or Create an Account to see details.
Relationship
We feel like INFINITT is good and is taking their time to vet things out. They have their eye on...
Login or Create an Account to see details.
Relationship
Sometimes INFINITT can be slow to get back to us, but when we reach out, we usually bring up more...
Login or Create an Account to see details.
Relationship, Operations
We had a few problems with INFINITT PACS a few years back, and we had a bumpy upgrade and a few...
Login or Create an Account to see details.
Relationship
The vendor's support is good, and they work well with our team members. I don't work with the...
Login or Create an Account to see details.
Culture, Relationship
INFINITT keeps their promises. That is part of the reason that it is easy to work with them and...
Login or Create an Account to see details.
Operations, Product
INFINITT PACS is really easy to use, even for our radiologists, PACS administrators, and people who...
Login or Create an Account to see details.
Culture
I have used several PACS, and some were all-inclusive products, and others had add-ons and whatnot....
Login or Create an Account to see details.
Product
The strength of INFINITT PACS is that there are a lot of customizable features. That is also one of...
Login or Create an Account to see details.
Relationship, Product
We have had to go back to the vendor for a lot of custom things with reporting and results...
Login or Create an Account to see details.
Product
The product is very user friendly.
Login or Create an Account to see details.
Relationship, Product
The only problem I have with INFINITT is that we haven’t had any updates since we got the PACS. I...
Login or Create an Account to see details.
Culture, Relationship
INFINITT doesn't keep all their promises. We did an upgrade a couple of years ago, and there was a...
Login or Create an Account to see details.
Operations
To improve implementations, INFINITT needs to find better management, provide better documentation,...
Login or Create an Account to see details.
Product
INFINITT has one database for everything, so INFINITT PACS is easy to use. We don't need to have...
Login or Create an Account to see details.
Loyalty, Relationship
My overall satisfaction will go up because we now have a support engineer who responds quickly to...
Login or Create an Account to see details.
Product
One of the highlights of INFINITT PACS is that it is very user friendly. It is very easy to maneuver...
Login or Create an Account to see details.
Loyalty, Relationship, Product
INFINITT is not always great with communication with regard to starting and finishing an upgrade. We...
Login or Create an Account to see details.
Product
Our only wish-list item is to get things a little bit more stable. We are having a lot of freezing...
Login or Create an Account to see details.
Relationship
INFINITT’s web support team is very timely. They get right back to us.
Login or Create an Account to see details.
Loyalty
Overall, INFINITT has excellent products. If I were buying the same kind of products today,...
Login or Create an Account to see details.
Relationship
INFINITT is not focusing as much as I would like them to. Some of that lack of focus may be related...
Login or Create an Account to see details.
Relationship, Operations
We have a great relationship with INFINITT. When we were first implementing the product, the vendor...
Login or Create an Account to see details.
Relationship
There are some new problems with the product, and the capable support people have dealt with a lot...
Login or Create an Account to see details.
Loyalty
We are currently looking at another vendor’s solution, and that is mainly due to our radiologists'...
Login or Create an Account to see details.
Culture, Relationship
For the most part, INFINITT keeps their promises. There are some things that are billed that need to...
Login or Create an Account to see details.
Operations
When training with INFINITT, we tried to get them to help us with the radiologists, and that did not...
Login or Create an Account to see details.
Relationship
INFINITT’s support is pretty good overall compared to other vendors that we have dealt with....
Login or Create an Account to see details.
Value
INFINITT PACS is fairly inexpensive regarding the product offerings out there. The vendor's service...
Login or Create an Account to see details.
Product
INFINITT seems to be quite capable of integrating their system with other vendors’ products. The...
Login or Create an Account to see details.
Product
The usability of INFINITT PACS is really good. Our technologists really like the system, and it is...
Login or Create an Account to see details.
Product
INFINITT’s reporting tool needs to be improved. We have had several instances of an exam being...
Login or Create an Account to see details.
Product
There are some workflow issues that our users are not fond of, but from an administrative...
Login or Create an Account to see details.
Product
The product is easy to use; I enjoy it better than another product we had. It is easier to get to...
Login or Create an Account to see details.
Product
When I import discs from outside our facility that are password protected, I would like to be able...
Login or Create an Account to see details.
Operations
Organizations should take their time during the whole implementation process. If organizations have...
Login or Create an Account to see details.
Featured Reports
Preferences