Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
I really like the system. There are just a few little minor things that the vendor is having a hard...
Login or Create an Account to see details.
Operations
As far as training goes, we usually have calls with the vendor when they do upgrades, and they show...
Login or Create an Account to see details.
Relationship, Operations, Product
When the vendor does upgrades, the upgrades sometimes cause glitches in the system, and I understand...
Login or Create an Account to see details.
Relationship
When I reach out to the vendor, they sometimes take a bit longer to get back than I would like, but...
Login or Create an Account to see details.
Operations, Product
When we bring in new users, they just use the product to view images, and it is easy for us to show...
Login or Create an Account to see details.
Relationship, Product
INFINITT PACS is user friendly and easy to work with. I wouldn’t suggest any improvements. I like it...
Login or Create an Account to see details.
Product, Value
I would buy INFINITT PACS again. The system is reasonably priced, and the vendor has done a good job...
Login or Create an Account to see details.
Operations
The vendor's training is fine, but sometimes, the vendor struggles to train people on their hanging...
Login or Create an Account to see details.
Relationship
INFINITT is trying very hard, but it is hard for them to keep up with integration demands.
Login or Create an Account to see details.
Relationship
There were many years when INFINITT wasn't proactive at all. They have struggled with proactivity...
Login or Create an Account to see details.
Relationship
The vendor's tier-one and tier-two support people aren't familiar with our sites, and those people...
Login or Create an Account to see details.
Relationship
INFINITT PACS works well for our system. It is more the service that we are having an issue with. We...
Login or Create an Account to see details.
Relationship
There are a couple of members of INFINITT’s support team who are wonderful. If we come to an issue,...
Login or Create an Account to see details.
Operations, Product
INFINITT PACS is very user friendly for technology users. Technologists are able to correct their...
Login or Create an Account to see details.
Relationship
When we upgraded to the cloud, we experienced a plethora of issues that took an extremely long time...
Login or Create an Account to see details.
Relationship
INFINITT was very neglectful of our issues in the beginning, but they have come a long way to remedy...
Login or Create an Account to see details.
Loyalty, Relationship
INFINITT is not a part of our long-term plans. Once tickets for issues are submitted, INFINITT takes...
Login or Create an Account to see details.
Relationship
INFINITT made some changes on the support team that seem to be a good thing. However, we haven't had...
Login or Create an Account to see details.
Relationship
INFINITT deserves high marks for support because of their responsiveness. The vendor has portals...
Login or Create an Account to see details.
Relationship
We have a rolling call with INFINITT. We have a direct line to call for things like training. We...
Login or Create an Account to see details.
Loyalty, Relationship
INFINITT has been very attentive. When we have had issues, they have assisted. Even for...
Login or Create an Account to see details.
Operations, Product
The RIS PACS combination and integration are very good. I like that the system is very user...
Login or Create an Account to see details.
Product
We need improvements along with more core integrated functions that used to be part of the...
Login or Create an Account to see details.
Product
I wish INFINITT would do more to work on their core product PACS that is applicable to all users....
Login or Create an Account to see details.
Product
We have not seen any improvement in the results module, which is what radiologists dictate into as...
Login or Create an Account to see details.
Loyalty, Product
Over the last few weeks, we have had more difficulties with the product. I don't know what is...
Login or Create an Account to see details.
Relationship, Product
I wonder whether the vendor is able to keep up with the advancing times in terms of software...
Login or Create an Account to see details.
​
Featured Report
Preferences