INFINITT PACS Commentary

Filtered view: (Small - Under 300K Studies)

I think INFINITT has a pretty good training setup, although it's not really provided by the vendor....

With INFINITT, we're having some problems with their encounter-based workflow. That isn't something...

We have several different configurations for INFINITT PACS. We have different settings so that...

For cloud-based solutions, we are looking at upgrading our PACS because INFINITT PACS is fairly old....

The nice thing about INFINITT is that they literally take on anything that we give them. If we ask...

INFINITT is doing upgrades, and if we're looking for something customized, they're willing to work...

We had some challenges during the implementation of INFINITT PACS because the scoping process was...

I appreciate INFINITT’s overall support and the relationship they provide. They are more of a...

On the PACS side, we've experienced a few more instances of downtime than we have with the...

INFINITT’s response time to service tickets is quick, and they're very knowledgeable about fixing...

INFINITT has online training resources that I could utilize better for myself, so that's on me, not...

There are integration issues. We wanted certain integrations that didn't happen. And the cardiology...

I like INFINITT's support system. When we have issues, they try to work with us to fix things.

INFINITT's after-hours support is a problem. They need to work on that. They need more people on...

INFINITT PACS is user friendly and easy. The application is quite monkey proof for the technicians...

INFINITT PACS is highly regarded by radiologists, who report strong satisfaction with the system...

There is nothing that I would really like to see INFINITT change. Any issues are more on our side,...

Everything works great with INFINITT PACS. The radiologists love it, and the techs like it. We just...

I'm pretty happy with INFINITT's support team. When I call, they get back to me and are very...

INFINITT PACS has been the one constant in terms of uptime. There have been times when INFINITT PACS...

There is still a gap between INFINITT’s sense of urgency and our repetitive communication. The main...

Our organization wants to migrate all our servers to a remote hosted facility and migrate our...

INFINITT tries to accommodate our scheduling preferences and minimize the downtime window for...

INFINITT PACS is part of our long-term plan simply because there is a lack of funding to go through...

I want to give INFINITT props because when we have a specific customization, they try to find ways...

We started regular service calls to improve the response on tickets that were aging for months to...

I won't ding INFINITT on this, but I know that there are many other facets, licensing options, and...

INFINITT PACS is customizable and has multiple permission levels, so we can set different security...

INFINITT actually monitors things remotely. So if anything goes wrong and we don't know about it,...

Depending on a facility's needs, INFINITT has anything from truly off-site solutions to on-premises...

The system's search criteria can be changed because there could be anywhere from three fields to...

We have several programs stored in INFINITT PACS. We can customize those so that only the orders of...

INFINITT PACS rates just above middle of the road for meeting all our needs. However, we just need...

INFINITT PACS is easy to use. The end users like the solution's ease of use. It is easy to navigate....

INFINITT’s responsiveness to phone calls and emails has been really good. Even though we have had a...

The only improvement I could have would be to address our issue with our drives running out of...

The ease of use is going well. Everything is pretty much spelled out for us. There is no mystery....

While there are some pain points, overall, I think the system is amazing. For almost any user, it is...

The vendor delivers new technology. We have to coax it out of them a little, but once we do, they...

The dose-monitoring product in the PACS is easy to use. From a management standpoint, I have to...

INFINITT PACS is the best PACS solution that any practice can have.

INFINITT keeps their promises but probably not in the initial timeline that they indicate. It may...

We had a couple of instances recently that were disappointing. We had a situation that could have...

Having things flow a little more easily between our EMR and INFINITT’s system would be helpful....

For the things that we want, it feels like INFINITT is reasonable with the cost.

With implementations, communication could help, and expectation management would be helpful. We...

INFINITT is willing to train and give us answers, so I don't know that there has been anything bad...

I think I would buy the system again. There have been a few hiccups along the way, but I think...

INFINITT has updated the system, so it is good. It works very well right now. The vendor does very...

One of the big issues we had with INFINITT PACS was when we would do an upgrade, certain options or...

INFINITT has been pretty consistent. They are very hands-on when we are asking for things like...

I'm very happy we chose INFINITT PACS. When we were going live with INFINITT, they ran into some...

INFINITT PACS has the ability to be more than just a radiology PACS. It works really well in...