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INFINITT PACS Commentary
Filtered view: (Small - Under 300K Studies)

Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Director

Loyalty, Value

For me to consider buying INFINITT PACS again, INFINITT would have to do some more to their...

Jul 2024
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Director

Value

INFINITT used to avoid charging for everything but not anymore.

Jul 2024
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Director

Operations, Product

We are coordinating with INFINITT to have a smooth transition into the new system. The service has...

Jul 2024
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Manager

Culture, Value

The contract with INFINITT is pretty well maintained, and they don't nickel-and-dime for every...

Apr 2024
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Manager

Culture, Product

Everything with INFINITT is on contract, so we can't just purchase the newest versions and software....

Apr 2024
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Manager

Relationship, Operations

The training slides that INFINITT sends can be confusing, but they have a good support system. We...

Apr 2024
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Manager

Relationship, Value

We have had many customizations throughout the years, and INFINITT has been very helpful without...

Apr 2024
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Manager

Relationship

INFINITT is pretty good at delivering new technology. They have newsletters and things, and they are...

Apr 2024
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Manager

Relationship, Product

Unfortunately, when we do INFINITT upgrades, we may lose a standard feature we had before. There are...

Apr 2024
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Manager

Relationship

INFINITT’s support is pretty good. They have increased their features for remote support and things....

Apr 2024
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(0)
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Manager

Relationship

INFINITT is proactive. They respond. They have a ticketing system where we can document issues. They...

Apr 2024
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(0)
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Manager

Product, Value

ULite, which is like a separate INFINITT viewer, has been helpful. Our clinicians can view images...

Apr 2024
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Manager

Product

I really like the system. There are just a few little minor things that the vendor is having a hard...

Apr 2024
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Manager

Operations

As far as training goes, we usually have calls with the vendor when they do upgrades, and they show...

Apr 2024
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Manager

Relationship, Operations, Product

When the vendor does upgrades, the upgrades sometimes cause glitches in the system, and I understand...

Apr 2024
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(0)
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Manager

Relationship

When I reach out to the vendor, they sometimes take a bit longer to get back than I would like, but...

Apr 2024
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Director

Operations, Product

When we bring in new users, they just use the product to view images, and it is easy for us to show...

Apr 2024
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(0)
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Manager

Relationship, Product

INFINITT PACS is user friendly and easy to work with. I wouldn’t suggest any improvements. I like it...

Feb 2024
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(0)
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Manager

Product, Value

I would buy INFINITT PACS again. The system is reasonably priced, and the vendor has done a good job...

Dec 2023
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(0)
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Manager

Operations

The vendor's training is fine, but sometimes, the vendor struggles to train people on their hanging...

Dec 2023
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(0)
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Manager

Relationship

INFINITT is trying very hard, but it is hard for them to keep up with integration demands.

Dec 2023
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(0)
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Manager

Relationship

There were many years when INFINITT wasn't proactive at all. They have struggled with proactivity...

Dec 2023
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(0)
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Manager

Relationship

The vendor's tier-one and tier-two support people aren't familiar with our sites, and those people...

Dec 2023
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(0)
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Manager

Relationship

INFINITT PACS works well for our system. It is more the service that we are having an issue with. We...

Dec 2023
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Manager

Relationship

There are a couple of members of INFINITT’s support team who are wonderful. If we come to an issue,...

Dec 2023
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