Schedule Management Commentary

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I like being able to build a template for our nurses using the solution. When there are nurses who...

Scheduling is difficult if I have a nurse who's going to be covering two areas. Schedule Management...

I feel like the vendor does do a really good job with development and innovation.

Before I recommend Schedule Management to a friend or colleague, I would like to know what else is...

When working on different departments’ schedules, it's really hard to toggle nurses back and forth...

I didn't go through training personally for Schedule Management, but I know there are training...

Schedule Management works for our organization.

Every time the vendor updates the solution, it creates a problem. There are times when they have...

The vendor does have a lot of information about the trainings that I have read through, and they are...

When it comes to the vendor's support, there is one person we work with who is very thorough, but if...

I don't know what we pay for the solution, but it's not the worst. However, it also needs a lot of...

Schedule Management is not a horrible program. But every time there's an update, something goes...

The solution is helpful for nurses in that it does let them pick their own shifts, and it also makes...

The solution does help us make smart decisions around nurse utilization, but the main issue is more...

I don't think Schedule Management is a horrible program. There are just a lot of problems on the...

We have recommended Schedule Management. But now that we're partnering with DATIS on it, it does...

We have Inovalon's scheduling platform, and DATIS is supposed to be our timekeeping platform. But...

It's easy to change people's schedules real quick. I don't have to plug things in by using the...

We seem to have issues when one staff member leaves and we have to plug in another one. That often...

Schedule Management is like an Excel sheet that people can access from a computer. I could probably...

I've called phone numbers to try to get ahold of people at Inovalon, but nothing has happened. I...

Inovalon's system doesn't give us any flexibility. Once staff members enter their availability,...

Schedule Management isn't easing the burden of administrators. Things that used to be easy for...

I would say the vendor is sometimes fair and transparent with ongoing charges because we're paying...

I don't know what Inovalon's road map is or what the future looks like with this solution. Like, I...

I don't know if Inovalon is part of our long-term plans. That's above me. Leadership is discussing...

I am just overall dissatisfied with Inovalon. Schedule Management does not meet all the needs of our...

My managers have had issues with scheduling for their employees. We have had to go through each...

We work with two people who are of great value to Inovalon. They really try to meet their clients'...

I have recommended Inovalon to a few of our surrounding facilities who have gone with them also. I...

There are still a few things that we've asked about that Inovalon is working to see whether that's...

When we first started using the program, we didn't know Inovalon had a training option, so we tried...

Inovalon has a ticketing system where we can submit help center tickets. Oftentimes, it takes months...

We have a point person from Inovalon who I reach out to regularly, and I tell them that it would be...

We struggle with support and ticket resolutions. Our collaborative meetings are great.

Schedule Management runs well. Once we got into it, it was easy to navigate. If an organization...

I have had difficulties with Inovalon getting back to me when we submit tickets. Now, when I reach...

I have told Inovalon this before, but I would like the solution to show us when people have PTO in a...

I wish Schedule Management could integrate a little better with another solution of ours. The...

For our initial training on the solution, I would have preferred more of a one-on-one live class,...