VigiLanz Infection Control Monitor (ICM) Commentary

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We don't hear much from Inovalon except when we have problems. Additionally, I haven’t seen anything...

With VigiLanz, we wanted some features added that would have made things better for our team, but...

We are working more closely with another healthcare organization now, and we are starting our...

Any money spent on VigiLanz Infection Control Monitor is better than me rounding on every patient...

We've had great support from Inovalon with updates and accessibility to one-on-one education when...

People should definitely take a look at VigiLanz Infection Control Monitor. Some solutions are more...

Inovalon is great. They've been really timely and good about follow-through. They are really timely...

The biggest thing that we expect from VigiLanz Infection Control Monitor is really good data...

There's still so much of VigiLanz Infection Control Monitor that we don't use well. I know of a lot...

VigiLanz is maybe going to be part of our long-term plans. To be more confident that they will be, I...

If I had to rank them, Inovalon ranks below the other vendors whose solutions I've used. That may...

VigiLanz Infection Control Monitor compares well to the other solutions I've used. The only thing,...

I haven't had a lot of training for VigiLanz Infection Control Monitor. With the things I have...

When we fill out forms on our communicable diseases, it would be great to have a way for that...

I do not know what Innovalon's vision or road map is. But I feel like they probably are delivering...

Things are going well with Inovalon. Their support is very good. I'm extremely satisfied. When I've...

VigiLanz Infection Control Monitor does give us the information that we need. It's just that...

Sometimes with the hospital-acquired infections and with the rules in VigiLanz Infection Control...

The types of alerts that we get from VigiLanz Infection Control Monitor could be improved. Sometimes...

I think it's beneficial the way that VigiLanz Infection Control Monitor splits up the alerts, the...

I would like to modify different things from the original VigiLanz Infection Control Monitor setup...

VigiLanz Infection Control Monitor is new for me, and I'm learning as I go after taking the courses....

I feel that sometimes when we do submit tickets, it does take a while to get an answer from...

I don't think VigiLanz Infection Control Monitor meets our needs, but it's there. We do have the...

Things with Inovalon have been great. Whenever we have to submit a ticket or have any questions, we...

Everybody is always helpful when we have questions or need help. Usually, I submit a help ticket,...

The main person that we deal with goes above and beyond to help resolve issues very quickly. I don't...

We are not adding any upgrades. I know that the IP team that I oversee uses the surveillance...

VigiLanz Infection Control Monitor only gives me the option to place one answer. For NHSN, it flows...

Inovalon is one of our best partners. They are one of our most responsive vendors. We can email them...

Inovalon is very proactive with us, and I have no problems with the charges at all.

We’re satisfied with VigiLanz Infection Control Monitor. It is the most developmentally advanced...

There's always room for improvement, but we can talk with Inovalon and get special solutions. We can...

I used a different system previously, and VigiLanz Infection Control Monitor is far better. I don't...

The training from Inovalon was fine at the time. The vendor has a couple of trainings, but I don't...

We don't need a third party now because there is so much integration with EHRs that we are able to...

We had an issue where there was a hiccup in the flow of VigiLanz Infection Control Monitor, and that...

The response time from Inovalon’s support people is good. If I have something that needs to be...

The vendor’s communication was good in the past, but this year, it has been bad. They keep switching...

Something I didn't like about the vendor being acquired by Inovalon is that Inovalon redid the...

VigiLanz Infection Control Monitor generally works for what I do. I like all the components, and it...

We need better communication from Inovalon about their training. They have a good initial training...

VigiLanz Infection Control Monitor lacks the evolution we are looking for. The vendor is switching...

Inovalon’s technical support people are fantastic. They are very responsive and very helpful. Their...

Our hospital didn't move forward with it, but Inovalon has a new research module that would be very...

Inovalon has outpaced what we are willing to pay for. That is one reason we are moving away from...

The reporting structure is probably the system's weakest point. The vendor was going to make a...

VigiLanz Infection Control Monitor has been pretty good to work with. The vendor has online training...

Inovalon has a ticket system where we can submit a ticket if we have any issues. Overall, they try...

When we have had to renew contracts with Inovalon, it isn't always clarified up front that there are...

The one thing that would be absolutely amazing would be for the solution to read for continuous...

The solution is super great. It is easy for data pulls. We use it to support our pharmacists on the...

I appreciate the one-to-one communication we get from VigiLanz. We have a standing meeting with our...

The support and interaction we have from the vendor is fantastic. The one thing that is a little pet...

I like that the system helps with our workflows throughout the day. It is pretty easy to navigate,...

I haven't seen a lot of education for the system's updates. VigiLanz should let us know about any...

The vendor could improve the process of grabbing data out of the system so that we don't have to do...

In the past, we had issues with VigiLanz's support, and it was hard to get ahold of people. However,...

VigiLanz has been doing a lot of good. We can see that they have made a lot of changes.

I have two requests to make the product greater. The first is to make it so it doesn't log us out so...

Dynamic Infection Control Monitor has really changed how we monitor our patients, and it is...

We would like to have easier reporting. Dynamic Infection Control Monitor has a lot of filters and...

VigiLanz is very quick to respond when we reach out. They are very knowledgeable as well. I don't...

The biggest benefit for me when it comes to Dynamic Infection Control Monitor is the automatic...

If someone needed a third party to do data mining, I would definitely recommend VigiLanz's system....

There are a lot more advanced systems out there that are more AI integrated, but VigiLanz's system...

The only room for improvement is the solution’s ability to pick up alerts directly from our medical...

VigiLanz is very supportive and responsive. Their support is pretty strong. We get almost an instant...

The product has the strongest support system I have ever experienced with an IT software system.

My colleague said that the team at VigiLanz was very collaborative in working through how to get the...

We would buy the system again. We are fairly happy with the way it is working, but I don't know that...

It took me a bit of practice to work through how things are. There are some things that are not...

The product interfaces with our EMR effectively. As far as I know, we aren't missing cases or...

One thing that VigiLanz does really well is they offer VigiLanz University for our new users. There...

We find out about a lot of changes that come through via email or something, but there is not a...

Regarding the product functionality meeting all our needs, there are still some reports that could...

As far as daily surveillance goes, VigiLanz’s system is really helpful to us. It pulls out...

The information that comes from our end doesn't always translate to the system. It is more about how...

The system has a lot of opportunities. It just comes down to whether we know that they exist. I did...

I really hope that Dynamic Infection Control Monitor will be part of our long-term plans. I really...

For a lot of the reports that I pull from the system, I have to get my account manager to tweak...