VigiLanz Infection Control Monitor (ICM) Commentary
Filtered view: All
Subject Expert
Jackson Tate
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
Operations
I haven't had a lot of training for VigiLanz Infection Control Monitor. With the things I have...
Login or Create an Account to see details.
Product
When we fill out forms on our communicable diseases, it would be great to have a way for that...
Login or Create an Account to see details.
Product
I do not know what Innovalon's vision or road map is. But I feel like they probably are delivering...
Login or Create an Account to see details.
Relationship
Things are going well with Inovalon. Their support is very good. I'm extremely satisfied. When I've...
Login or Create an Account to see details.
Product
VigiLanz Infection Control Monitor does give us the information that we need. It's just that...
Login or Create an Account to see details.
Product
Sometimes with the hospital-acquired infections and with the rules in VigiLanz Infection Control...
Login or Create an Account to see details.
Product
The types of alerts that we get from VigiLanz Infection Control Monitor could be improved. Sometimes...
Login or Create an Account to see details.
Product
I think it's beneficial the way that VigiLanz Infection Control Monitor splits up the alerts, the...
Login or Create an Account to see details.
Product
I would like to modify different things from the original VigiLanz Infection Control Monitor setup...
Login or Create an Account to see details.
Product
VigiLanz Infection Control Monitor is new for me, and I'm learning as I go after taking the courses....
Login or Create an Account to see details.
Relationship
I feel that sometimes when we do submit tickets, it does take a while to get an answer from...
Login or Create an Account to see details.
Product
I don't think VigiLanz Infection Control Monitor meets our needs, but it's there. We do have the...
Login or Create an Account to see details.
Relationship
Things with Inovalon have been great. Whenever we have to submit a ticket or have any questions, we...
Login or Create an Account to see details.
Relationship
Everybody is always helpful when we have questions or need help. Usually, I submit a help ticket,...
Login or Create an Account to see details.
Relationship
The main person that we deal with goes above and beyond to help resolve issues very quickly. I don't...
Login or Create an Account to see details.
Product
We are not adding any upgrades. I know that the IP team that I oversee uses the surveillance...
Login or Create an Account to see details.
Product
VigiLanz Infection Control Monitor only gives me the option to place one answer. For NHSN, it flows...
Login or Create an Account to see details.
Relationship
Inovalon is one of our best partners. They are one of our most responsive vendors. We can email them...
Login or Create an Account to see details.
Relationship
Inovalon is very proactive with us, and I have no problems with the charges at all.
Login or Create an Account to see details.
Product
We’re satisfied with VigiLanz Infection Control Monitor. It is the most developmentally advanced...
Login or Create an Account to see details.
Relationship, Product
There's always room for improvement, but we can talk with Inovalon and get special solutions. We can...
Login or Create an Account to see details.
Product
I used a different system previously, and VigiLanz Infection Control Monitor is far better. I don't...
Login or Create an Account to see details.
Operations
The training from Inovalon was fine at the time. The vendor has a couple of trainings, but I don't...
Login or Create an Account to see details.
Loyalty, Value
We don't need a third party now because there is so much integration with EHRs that we are able to...
Login or Create an Account to see details.
Relationship, Product
We had an issue where there was a hiccup in the flow of VigiLanz Infection Control Monitor, and that...
Login or Create an Account to see details.
Relationship
The response time from Inovalon’s support people is good. If I have something that needs to be...
Login or Create an Account to see details.
Relationship
The vendor’s communication was good in the past, but this year, it has been bad. They keep switching...
Login or Create an Account to see details.
Product
Something I didn't like about the vendor being acquired by Inovalon is that Inovalon redid the...
Login or Create an Account to see details.
Operations
VigiLanz Infection Control Monitor generally works for what I do. I like all the components, and it...
Login or Create an Account to see details.
Operations
We need better communication from Inovalon about their training. They have a good initial training...
Login or Create an Account to see details.
Loyalty, Product
VigiLanz Infection Control Monitor lacks the evolution we are looking for. The vendor is switching...
Login or Create an Account to see details.
Relationship
Inovalon’s technical support people are fantastic. They are very responsive and very helpful. Their...
Login or Create an Account to see details.
Loyalty
Our hospital didn't move forward with it, but Inovalon has a new research module that would be very...
Login or Create an Account to see details.
Loyalty
Inovalon has outpaced what we are willing to pay for. That is one reason we are moving away from...
Login or Create an Account to see details.
Loyalty, Product
The reporting structure is probably the system's weakest point. The vendor was going to make a...
Login or Create an Account to see details.
Operations, Product
VigiLanz Infection Control Monitor has been pretty good to work with. The vendor has online training...
Login or Create an Account to see details.
Relationship
Inovalon has a ticket system where we can submit a ticket if we have any issues. Overall, they try...
Login or Create an Account to see details.
Culture
When we have had to renew contracts with Inovalon, it isn't always clarified up front that there are...
Login or Create an Account to see details.
Product
The one thing that would be absolutely amazing would be for the solution to read for continuous...
Login or Create an Account to see details.
Product
The solution is super great. It is easy for data pulls. We use it to support our pharmacists on the...
Login or Create an Account to see details.
Relationship
I appreciate the one-to-one communication we get from VigiLanz. We have a standing meeting with our...
Login or Create an Account to see details.
Relationship
The support and interaction we have from the vendor is fantastic. The one thing that is a little pet...
Login or Create an Account to see details.
Value
I like that the system helps with our workflows throughout the day. It is pretty easy to navigate,...
Login or Create an Account to see details.
Operations
I haven't seen a lot of education for the system's updates. VigiLanz should let us know about any...
Login or Create an Account to see details.
Product
The vendor could improve the process of grabbing data out of the system so that we don't have to do...
Login or Create an Account to see details.
Relationship
In the past, we had issues with VigiLanz's support, and it was hard to get ahold of people. However,...
Login or Create an Account to see details.
Relationship, Product
VigiLanz has been doing a lot of good. We can see that they have made a lot of changes.
Login or Create an Account to see details.
Product
I have two requests to make the product greater. The first is to make it so it doesn't log us out so...
Login or Create an Account to see details.
Relationship, Product, Value
Dynamic Infection Control Monitor has really changed how we monitor our patients, and it is...
Login or Create an Account to see details.
Product
We would like to have easier reporting. Dynamic Infection Control Monitor has a lot of filters and...
Login or Create an Account to see details.
Relationship
VigiLanz is very quick to respond when we reach out. They are very knowledgeable as well. I don't...
Login or Create an Account to see details.
Product, Value
The biggest benefit for me when it comes to Dynamic Infection Control Monitor is the automatic...
Login or Create an Account to see details.
Product
If someone needed a third party to do data mining, I would definitely recommend VigiLanz's system....
Login or Create an Account to see details.
Product
There are a lot more advanced systems out there that are more AI integrated, but VigiLanz's system...
Login or Create an Account to see details.
Product
The only room for improvement is the solution’s ability to pick up alerts directly from our medical...
Login or Create an Account to see details.
Relationship
VigiLanz is very supportive and responsive. Their support is pretty strong. We get almost an instant...
Login or Create an Account to see details.
Relationship, Product
The product has the strongest support system I have ever experienced with an IT software system.
Login or Create an Account to see details.
Relationship
My colleague said that the team at VigiLanz was very collaborative in working through how to get the...
Login or Create an Account to see details.
Loyalty, Product, Value
We would buy the system again. We are fairly happy with the way it is working, but I don't know that...
Login or Create an Account to see details.
Product
It took me a bit of practice to work through how things are. There are some things that are not...
Login or Create an Account to see details.
Product
The product interfaces with our EMR effectively. As far as I know, we aren't missing cases or...
Login or Create an Account to see details.
Operations
One thing that VigiLanz does really well is they offer VigiLanz University for our new users. There...
Login or Create an Account to see details.
Relationship, Product
We find out about a lot of changes that come through via email or something, but there is not a...
Login or Create an Account to see details.
Product
Regarding the product functionality meeting all our needs, there are still some reports that could...
Login or Create an Account to see details.
Product
As far as daily surveillance goes, VigiLanz’s system is really helpful to us. It pulls out...
Login or Create an Account to see details.
Loyalty, Product
The information that comes from our end doesn't always translate to the system. It is more about how...
Login or Create an Account to see details.
Operations
The system has a lot of opportunities. It just comes down to whether we know that they exist. I did...
Login or Create an Account to see details.
Loyalty
I really hope that Dynamic Infection Control Monitor will be part of our long-term plans. I really...
Login or Create an Account to see details.
Culture, Operations
For a lot of the reports that I pull from the system, I have to get my account manager to tweak...
Login or Create an Account to see details.
Relationship
VigiLanz doesn’t ever reach out to me, but when I was having problems with Dynamic Infection Control...
Login or Create an Account to see details.
Product
I can use Dynamic Infection Control Monitor very easily. But we don't know what we don't know until...
Login or Create an Account to see details.
Product
VigiLanz's system is very good for the NHSN reporting we do to the CDC. The system works very well...
Login or Create an Account to see details.
Relationship
VigiLanz's support is excellent. VigiLanz is very responsive, and they will respond to our needs...
Login or Create an Account to see details.
Relationship
There are always improvements that we can make, and we put in a lot of help tickets. That is what we...
Login or Create an Account to see details.
Product
The system's reports are really good. There are a lot of different reports that we can look at with...
Login or Create an Account to see details.
Relationship
VigiLanz is really responsive with delivering new technology, and their support is extremely good....
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout