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Intelerad InSight PACS (Global) (Mostly UK) (Insignia) Commentary
Filtered view: (UK / Ireland)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Manager

Intelerad's biggest strengths are their localized knowledge of the UK market and requirements, and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The biggest opportunity to improve Intelerad InSight PACS is to include industry-standard image...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

Intelerad's biggest strength is that the support is second to none. The staff always resolves issues...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The administration system is efficient. It gives us a lot of control over performing the tasks...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We are looking at implementing the Instream VDI application and potentially the VNA solution.

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Physician

Another vendor’s system definitely comes with better bells and whistles. With Intelerad, we are now...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

With Intelerad, we had one big upgrade, and there wasn’t much involvement or engagement with it....

Comment Tone Positive
Pillars Relationship, Operations, Product
Evaluation Unrated

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Physician

I quite like Intelerad’s training videos. They are only videos, but they have walkthroughs and...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Physician

I’m a fan of the system, honestly. It is such a simple product, but it is nowhere near as good or...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

There are times when I have to manually find prior scans and load them without the system doing that...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

We wanted a way of saving money and reducing procurement costs. Intelerad has clearly done that....

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Physician

We have integrated the system and managed to use it within our workflows in such a way that we have...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

In our region right now, the PACS market is turning into a two-horse race. Intelerad is the smaller...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Physician

We have doubled down on the system because there is no point in getting rid of it. We don't report...

Comment Tone Positive
Pillars Loyalty, Product, Value
Evaluation Unrated

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Manager

It would be good to know that when Intelerad implements something, it will work, and we won’t have...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Intelerad recently brought in some automated registration functionality where the images and...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

Having a central PACS across sites was quite a big selling point. Regional reporting was something...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

The response time could be better on some of the tickets we raise. I think if I told the vendor the...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Intelerad is going to take a while to get back to a place where they are improved enough to go up...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

I do think the system is part of my long-term plans, but whenever my company nears the end of a...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

Intelerad doesn’t keep all promises because of where the system is at the moment and the fact that...

Comment Tone Negative
Pillars Culture, Relationship, Operations
Evaluation Unrated

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