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InteleOne
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Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
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User Commentary

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Manager

Functionality and Upgrades

The worklist isn't powerful enough for smartly assigning things to radiologists. We need something...

Mar 2023
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VP/Other Executive

Service and Support

Intelerad’s support team’s initial response is fast, but for more complex issues, it takes a long...

Mar 2023
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VP/Other Executive

Technology

I like InteleOne’s flexible architecture. The vendor has strong offerings with on-premises and cloud...

Mar 2023
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Manager

Functionality and Upgrades

Intelerad is always developing new things to make the system better overall. There is AI that...

Mar 2023
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Manager

Other Observations & Comments

Intelerad is understaffed. It takes longer than it used to for the support people to assign certain...

Mar 2023
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Director

Other Observations & Comments

There are some shortcomings with InteleOne, but there are some with any PACS solution. We would make...

Feb 2023
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Director

Service and Support

Intelerad is always very slow to respond to service requests. Other vendors are very responsive, but...

Feb 2023
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Director

Other Observations & Comments

There is a bit of a learning curve with certain functions, like mammography. Intelerad tries to copy...

Feb 2023
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Director

Functionality and Upgrades

A negative of InteleOne is the complexity of the system. InteleOne is robust but has a lot of...

Feb 2023
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CIO

Functionality and Upgrades

InteleOne is very stable and reliable, and the radiologists really like that. The product is responsive....

Dec 2022
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CIO

Interfacing and Integration

InteleOne can launch other things, but the vendor hasn’t done as much work as we would like them to...

Dec 2022
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Director

ROI / Cost

With the economic situation now, a lot of vendors, including Intelerad, are trying to bill for...

Nov 2022
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Director

Service and Support

The vendor has a very streamlined way for us to engage with support people and for the support...

Nov 2022
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CEO/President

Relationship

For the current suite that we are on, our implementation is taking much longer than it was...

Jul 2022
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Director

Technology

There are some deficiencies in InteleOne, especially with the rigidity of the system when it comes...

Mar 2022
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Director

Functionality and Upgrades

Intelerad does a passable job of serving mammography readers in a PACS. Our doctors are reasonably...

Mar 2022
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Director

Service and Support

One of Intelerad's shortcomings is with their responsiveness. There is a bit of a delay in getting...

Mar 2022
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Director

Service and Support

Some of the people who run Intelerad aren't easy to communicate with, but once we get to the right...

Mar 2022
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Director

Functionality and Upgrades

Our experience with InteleOne has been fine. We had another PACS vendor for many years, so moving to...

Mar 2022
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Director

Lessons Learned

InteleOne isn't a bad platform in any way, but I would tell others to be aware of what they are...

Mar 2022
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