InteleOne Commentary
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Subject Expert
Boyd Stewart
VP of Payer/Provider Collaboration
Commentary Summary
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User Commentary
Operations, Product
We have had training on new features for InteleOne. The training is very simple with obvious use...
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Loyalty
Intelerad is making an effort to introduce new technology into InteleOne, and they are doing...
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Relationship
It is easy to get ahold of Intelerad. They have a customer support line, but we come through to...
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Culture, Value
With Intelerad, we pay for the hours that we use with their support staff for things that are not...
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Relationship, Operations, Product
Intelerad doesn't do a good job of minimizing downtime during an upgrade. There is also a lack of...
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Value
The ease of use of InteleOne is very good. The system is clear and laid out well for the physicians....
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Relationship
My challenge with InteleOne is that it is a very good product when it is working well, but we have...
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Relationship
We have made specific requests, and whether Intelerad fulfills them depends on whether they see...
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Relationship
Intelerad involves executives as appropriate, and we can get things escalated, but that doesn't seem...
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Culture
Intelerad agreed to do something for us in our contract, and they have not done that successfully....
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Culture, Value
We do get charged for lots of extra things, but that is according to very clear rules that the...
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