InteleOne Comments

 

Preferences

   Bookmark

Give your feedback

Current Time Inside Cache Tag Helper: 9/22/2020 6:41:25 PM and Model.EvProductId = 67701

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

CIO

Functionality and Upgrades

InteleOne’s prefetching doesn’t quite work the way that Intelerad says that it does. I am sure...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We would like to have InteleOne so that we can share images. Our radiologists could then read from...

Apr 2020
 Helpful

 or  to see details.

Physician

Functionality and Upgrades

The hanging protocols are difficult to build, and they frequently don't work as expected.

Apr 2020
 Helpful

 or  to see details.

Physician

Relationship

The executive involvement is basically nonexistent at this point. There used to be more executive...

Apr 2020
 Helpful

 or  to see details.

CTO

ROI / Cost (care and feeding)

The vendor has been very good at avoiding charging for every little thing. The vendor is probably...

Apr 2020
 Helpful

 or  to see details.

CTO

Future Outlook

We are looking forward to the fact that the product was purchased by another vendor. We are hoping...

Apr 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

InteleOne has a unique place in the market. InteleOne is a standout product. It does what Intelerad...

Oct 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

New technology in today's world is artificial intelligence, and Intelerad's approach has primarily...

Oct 2019
 Helpful

 or  to see details.

Director

Service and Support

Intelerad's operational support is very different from their big project and implementation support....

Oct 2019
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Intelerad's training is excellent, but it is also extremely expensive. We don't have to pay for...

Oct 2019
 Helpful

 or  to see details.

Director

Relationship

The customer success manager (CSM) program from Intelerad is a good idea, but we have gone through...

Oct 2019
 Helpful

 or  to see details.

CIO

Functionality and Upgrades

We will be exceeding one million images within the next 12–18 months. The system has been excellent...

Jun 2019
 Helpful

 or  to see details.

Physician

Functionality and Upgrades

We read from multiple facilities that have their own different PACS, and being able to funnel all of...

Apr 2019
 Helpful

 or  to see details.

Physician

ROI / Cost (care and feeding)

Our experience with Intelerad has been very positive. Intelerad has enabled our practice to grow and...

Apr 2019
 Helpful

 or  to see details.

Physician

ROI / Cost (care and feeding)

I think InteleOne is very good. Unfortunately, all of the system's good things come at a cost. No...

Apr 2019
 Helpful

 or  to see details.

Director

Other Observations & Comments

Clario offers a much better worklist than Intelerad does. Our understanding is that Clario's...

Apr 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

Intelerad acquired some universal worklist technology from Clario, and we are talking to Intelerad...

Mar 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

Intelerad doesn't train on how InteleOne works or what it actually does. But I have learned the...

Mar 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

I would like to have more of a conceptual, architectural guide to how InteleOne works in the...

Mar 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Intelerad's customer support is extremely competent. I would rate them fairly high in terms of how...

Mar 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

InteleOne fits together perfectly with our other integration application. That integration works...

Mar 2019
 Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

I am extremely satisfied with InteleOne. I used this system at a previous organization as well, and...

Mar 2019
 Helpful

 or  to see details.

CIO

Service and Support

For the past year, we have had an amazing experience with the product and with the vendor...

Mar 2019
 Helpful

 or  to see details.

CIO

Service and Support

Intelerad is not a perfect vendor, but whenever we have identified an issue, they have been quick to...

Mar 2019
 Helpful

 or  to see details.

CIO

Service and Support

Our relationship with Intelerad hasn’t been perfect. For example, we had a couple of customer...

Mar 2019
 Helpful

 or  to see details.

CIO

Functionality and Upgrades

InteleOne is a complicated system that impacts every operational process in our building. We have...

Mar 2019
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

With Intelerad, pricing is all exposed up front. That way, we know when nickel-and-diming is going...

Mar 2019
 Helpful

 or  to see details.

CIO

Other Observations & Comments

Over the years with Intelerad, we have kind of seen the quality of support go up and down a bit...

Mar 2019
 Helpful

 or  to see details.

CIO

Functionality and Upgrades

Intelerad’s tool has been decent. We haven’t done an upgrade in a while, but we haven’t had too many...

Mar 2019
 Helpful

 or  to see details.

CIO

Relationship

Over the last year, executive involvement has not been very good. Intelerad has had some turnover. I...

Mar 2019
 Helpful

 or  to see details.

CIO

Future Outlook

I am hopeful that we will be more satisfied next year now that we have engaged support from...

Mar 2019
 Helpful

 or  to see details.

COO

Other Observations & Comments

We used InteleOne. The system's geographic region is relatively small, and patients would cross...

Feb 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We did a major upgrade with InteleOne in the last year, and that upgrade went very well. However,...

Feb 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Intelerad doesn't nickel-and-dime, and I have been aware in the last year of how other PACS...

Feb 2019
 Helpful

 or  to see details.

Director

Interfacing and Integration

When we were considering InteleOne, the lack of a cardiology package was seen as a limitation if we...

Feb 2019
 Helpful

 or  to see details.

Director

Interfacing and Integration

The main reason we are glad we went with Intelerad is because the integration is very good. We were...

Jun 2018
 Helpful

 or  to see details.

Physician

Relationship

Over the course of a few years, we have had four or five different account managers for Intelerad....

Apr 2018
 Helpful

 or  to see details.

Physician

ROI / Cost (care and feeding)

I don't feel that Intelerad nickel-and-dimes us. The prices are discussed up front, and we don't get...

Apr 2018
 Helpful

 or  to see details.

Physician

Service and Support

InteleOne is fast and easy to use. It is also intuitive, and it integrates well. However,...

Apr 2018
 Helpful

 or  to see details.

Physician

Functionality and Upgrades

InteleOne takes studies from outside of our PACS, lets us read the studies, and then passes them...

Apr 2018
 Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

InteleOne is Intelerad’s term for the integrations that allow us to have many different facilities...

Mar 2018
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

If we partnered with other radiologist groups, InteleOne couldn’t fill our needs for displaying...

Mar 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

One of the things that stood out about InteleOne early on is that the product is fundamentally...

Mar 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Overall, Intelerad has a great product from a viewer standpoint and from a distributed work...

Mar 2018
 Helpful

 or  to see details.

Director

Service and Support

We are in a period of growth, and we have struggled to bring on additional sites, services, and...

Mar 2018
 Helpful

 or  to see details.

Director

Relationship

One of the things that has always made Intelerad shine is their high degree of ownership,...

Mar 2018
 Helpful

 or  to see details.

Director

Relationship

I work with and interact with a lot of big vendors. The idea of Intelerad becoming just another...

Mar 2018
 Helpful

 or  to see details.

Director

Implementation and Training

Intelerad’s implementation services were very helpful across the board. We have some doctors who...

Mar 2018
 Helpful

 or  to see details.

Director

Other Observations & Comments

InteleOne is more a brand name for the Intelerad pieces than anything else. We use IntelePACS,...

Feb 2018
 Helpful

 or  to see details.

Director

Implementation and Training

Intelerad was clear about what we were and weren't going to get. Our implementation was a mixed bag....

Feb 2018
 Helpful

 or  to see details.

Director

Technology

One of the best things about InteleOne is that it is available to all clients and radiologists...

Feb 2018
 Helpful

 or  to see details.

Director

Service and Support

One benefit is that Intelerad monitors and supports the product, so we don't have to worry about a...

Feb 2018
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Intelerad did some custom things for the integration between InteleOne and our PACS, and they...

Feb 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We train a lot of users every year, and I love how easy it is to use InteleOne and control the...

Feb 2018
 Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

InteleOne has by far been the easiest product to integrate with other systems, and we can morph and...

Feb 2018
 Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

We are very happy with Intelerad. The physicians at our practice absolutely love using InteleOne. It...

Feb 2018
 Helpful

 or  to see details.

Director

Technology

The design of InteleOne is very good. There is a DICOM-image workflow and an HL7-message workflow....

Nov 2017
 Helpful

 or  to see details.

Director

Other Observations & Comments

A criticism of Intelerad is they do not have a solution for a cardiology PACS. We would use a...

Nov 2017
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Despite their lack of a cardiology PACS, I see InteleOne as a full enterprising solution. Not many...

Nov 2017
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We have seen improved physician productivity, physician availability, and subspecialty access. We...

Nov 2017
 Helpful

 or  to see details.

Director

Functionality and Upgrades

InteleOne is important from a productivity perspective because everything has the same standardized...

Nov 2017
 Helpful

 or  to see details.

CTO

Functionality and Upgrades

The new release of InteleOne, v.4.14, seems to be pretty good; it has a lot of new functionality. We...

Nov 2017
 Helpful

 or  to see details.

Director

Other Observations & Comments

We are in the process of trying to get more hospitals to go on InteleOne for workflow purposes....

Nov 2017
 Helpful

 or  to see details.

Director

Other Observations & Comments

Many of our hospitals want to manage their own infrastructure, so they are reluctant to move to...

Nov 2017
 Helpful

 or  to see details.

Director

Functionality and Upgrades

InteleOne works pretty seamlessly for most of our sites. We are the primary PACS provider for those...

Nov 2017
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Our smaller sites don't necessarily have HL7 interfaces, but InteleOne does have the ability to...

Nov 2017
 Helpful

 or  to see details.

Director

Service and Support

There are several different ways that we can contact Intelerad. We can email them, call them, or...

Nov 2017
 Helpful

 or  to see details.

Director

Future Outlook

Our current issues are going to be resolved when we upgrade InteleOne. We have some issues with...

Nov 2017
 Helpful

 or  to see details.

Director

Functionality and Upgrades

InteleOne is a pretty solid solution. It is well set up and user friendly.

Nov 2017
 Helpful

 or  to see details.

Director

Functionality and Upgrades

InteleOne would work well for big hospital systems that have one location. The system is able to...

Nov 2017
 Helpful

 or  to see details.

Director

Relationship

Intelerad is open and upfront about their pricing. With the upcoming upgrade, we have addressed...

Nov 2017
 Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

We have been working with Intelerad for a while, and we have been able to dial InteleOne into our...

Oct 2017
 Helpful

 or  to see details.

CEO/President

Interfacing and Integration

InteleOne is connected to many outside PACS products, so we have tested the system's integration...

Oct 2017
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF