Commentary Summary
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User Commentary
Loyalty, Product
The worklist isn't powerful enough for smartly assigning things to radiologists. We need something...
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Relationship
Intelerad’s support team’s initial response is fast, but for more complex issues, it takes a long...
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Loyalty, Product
I like InteleOne’s flexible architecture. The vendor has strong offerings with on-premises and cloud...
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Relationship, Product
Intelerad is always developing new things to make the system better overall. There is AI that...
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Relationship, Operations
Intelerad is understaffed. It takes longer than it used to for the support people to assign certain...
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Value, Value
Our practice couldn't exist without Intelerad’s products. These products are the best ones suited...
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Product
There are some shortcomings with InteleOne, but there are some with any PACS solution. We would make...
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Relationship
Intelerad is always very slow to respond to service requests. Other vendors are very responsive, but...
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Product
There is a bit of a learning curve with certain functions, like mammography. Intelerad tries to copy...
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Product, Value
A negative of InteleOne is the complexity of the system. InteleOne is robust but has a lot of...
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Product
InteleOne is very stable and reliable, and the radiologists really like that. The product is responsive....
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Product
InteleOne can launch other things, but the vendor hasn’t done as much work as we would like them to...
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Culture
With the economic situation now, a lot of vendors, including Intelerad, are trying to bill for...
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Relationship
The vendor has a very streamlined way for us to engage with support people and for the support...
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