InteleOne Comments

 
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User Commentary

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CIO

Functionality and Upgrades

InteleOne’s prefetching doesn’t quite work the way that Intelerad says that it does. I am sure...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

We would like to have InteleOne so that we can share images. Our radiologists could then read from...

Apr 2020
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Physician

Functionality and Upgrades

The hanging protocols are difficult to build, and they frequently don't work as expected.

Apr 2020
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Physician

Relationship

The executive involvement is basically nonexistent at this point. There used to be more executive...

Apr 2020
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CTO

ROI / Cost (care and feeding)

The vendor has been very good at avoiding charging for every little thing. The vendor is probably...

Apr 2020
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CTO

Future Outlook

We are looking forward to the fact that the product was purchased by another vendor. We are hoping...

Apr 2020
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Director

Functionality and Upgrades

InteleOne has a unique place in the market. InteleOne is a standout product. It does what Intelerad...

Oct 2019
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Director

Functionality and Upgrades

New technology in today's world is artificial intelligence, and Intelerad's approach has primarily...

Oct 2019
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Director

Service and Support

Intelerad's operational support is very different from their big project and implementation support....

Oct 2019
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Director

ROI / Cost (care and feeding)

Intelerad's training is excellent, but it is also extremely expensive. We don't have to pay for...

Oct 2019
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Director

Relationship

The customer success manager (CSM) program from Intelerad is a good idea, but we have gone through...

Oct 2019
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CIO

Functionality and Upgrades

We will be exceeding one million images within the next 12–18 months. The system has been excellent...

Jun 2019
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Physician

Functionality and Upgrades

We read from multiple facilities that have their own different PACS, and being able to funnel all of...

Apr 2019
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Physician

ROI / Cost (care and feeding)

Our experience with Intelerad has been very positive. Intelerad has enabled our practice to grow and...

Apr 2019
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Physician

ROI / Cost (care and feeding)

I think InteleOne is very good. Unfortunately, all of the system's good things come at a cost. No...

Apr 2019
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Director

Other Observations & Comments

Clario offers a much better worklist than Intelerad does. Our understanding is that Clario's...

Apr 2019
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Analyst/Coordinator

Other Observations & Comments

Intelerad acquired some universal worklist technology from Clario, and we are talking to Intelerad...

Mar 2019
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Analyst/Coordinator

Other Observations & Comments

Intelerad doesn't train on how InteleOne works or what it actually does. But I have learned the...

Mar 2019
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Analyst/Coordinator

Implementation and Training

I would like to have more of a conceptual, architectural guide to how InteleOne works in the...

Mar 2019
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Analyst/Coordinator

Service and Support

Intelerad's customer support is extremely competent. I would rate them fairly high in terms of how...

Mar 2019
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Analyst/Coordinator

Interfacing and Integration

InteleOne fits together perfectly with our other integration application. That integration works...

Mar 2019
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Analyst/Coordinator

ROI / Cost (care and feeding)

I am extremely satisfied with InteleOne. I used this system at a previous organization as well, and...

Mar 2019
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CIO

Service and Support

For the past year, we have had an amazing experience with the product and with the vendor...

Mar 2019
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CIO

Service and Support

Intelerad is not a perfect vendor, but whenever we have identified an issue, they have been quick to...

Mar 2019
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CIO

Service and Support

Our relationship with Intelerad hasn’t been perfect. For example, we had a couple of customer...

Mar 2019
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CIO

Functionality and Upgrades

InteleOne is a complicated system that impacts every operational process in our building. We have...

Mar 2019
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Director

ROI / Cost (care and feeding)

With Intelerad, pricing is all exposed up front. That way, we know when nickel-and-diming is going...

Mar 2019
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CIO

Other Observations & Comments

Over the years with Intelerad, we have kind of seen the quality of support go up and down a bit...

Mar 2019
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CIO

Functionality and Upgrades

Intelerad’s tool has been decent. We haven’t done an upgrade in a while, but we haven’t had too many...

Mar 2019
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CIO

Relationship

Over the last year, executive involvement has not been very good. Intelerad has had some turnover. I...

Mar 2019
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CIO

Future Outlook

I am hopeful that we will be more satisfied next year now that we have engaged support from...

Mar 2019
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COO

Other Observations & Comments

We used InteleOne. The system's geographic region is relatively small, and patients would cross...

Feb 2019
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Director

Functionality and Upgrades

We did a major upgrade with InteleOne in the last year, and that upgrade went very well. However,...

Feb 2019
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Director

Functionality and Upgrades

Intelerad doesn't nickel-and-dime, and I have been aware in the last year of how other PACS...

Feb 2019
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Director

Interfacing and Integration

When we were considering InteleOne, the lack of a cardiology package was seen as a limitation if we...

Feb 2019
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Director

Interfacing and Integration

The main reason we are glad we went with Intelerad is because the integration is very good. We were...

Jun 2018
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Physician

Relationship

Over the course of a few years, we have had four or five different account managers for Intelerad....

Apr 2018
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Physician

ROI / Cost (care and feeding)

I don't feel that Intelerad nickel-and-dimes us. The prices are discussed up front, and we don't get...

Apr 2018
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Physician

Service and Support

InteleOne is fast and easy to use. It is also intuitive, and it integrates well. However,...

Apr 2018
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Physician

Functionality and Upgrades

InteleOne takes studies from outside of our PACS, lets us read the studies, and then passes them...

Apr 2018
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Analyst/Coordinator

Interfacing and Integration

InteleOne is Intelerad’s term for the integrations that allow us to have many different facilities...

Mar 2018
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Analyst/Coordinator

Other Observations & Comments

If we partnered with other radiologist groups, InteleOne couldn’t fill our needs for displaying...

Mar 2018
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Director

Functionality and Upgrades

One of the things that stood out about InteleOne early on is that the product is fundamentally...

Mar 2018
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Director

Functionality and Upgrades

Overall, Intelerad has a great product from a viewer standpoint and from a distributed work...

Mar 2018
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Director

Service and Support

We are in a period of growth, and we have struggled to bring on additional sites, services, and...

Mar 2018
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Director

Relationship

One of the things that has always made Intelerad shine is their high degree of ownership,...

Mar 2018
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Director

Relationship

I work with and interact with a lot of big vendors. The idea of Intelerad becoming just another...

Mar 2018
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Director

Implementation and Training

Intelerad’s implementation services were very helpful across the board. We have some doctors who...

Mar 2018
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Director

Other Observations & Comments

InteleOne is more a brand name for the Intelerad pieces than anything else. We use IntelePACS,...

Feb 2018
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Director

Implementation and Training

Intelerad was clear about what we were and weren't going to get. Our implementation was a mixed bag....

Feb 2018
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Director

Technology

One of the best things about InteleOne is that it is available to all clients and radiologists...

Feb 2018
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Director

Service and Support

One benefit is that Intelerad monitors and supports the product, so we don't have to worry about a...

Feb 2018
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Director

ROI / Cost (care and feeding)

Intelerad did some custom things for the integration between InteleOne and our PACS, and they...

Feb 2018
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Director

Functionality and Upgrades

We train a lot of users every year, and I love how easy it is to use InteleOne and control the...

Feb 2018
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Director

Win/Loss - Why they were selected (by current clients)

InteleOne has by far been the easiest product to integrate with other systems, and we can morph and...

Feb 2018
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CEO/President

Functionality and Upgrades

We are very happy with Intelerad. The physicians at our practice absolutely love using InteleOne. It...

Feb 2018
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Director

Technology

The design of InteleOne is very good. There is a DICOM-image workflow and an HL7-message workflow....

Nov 2017
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Director

Other Observations & Comments

A criticism of Intelerad is they do not have a solution for a cardiology PACS. We would use a...

Nov 2017
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Director

Functionality and Upgrades

Despite their lack of a cardiology PACS, I see InteleOne as a full enterprising solution. Not many...

Nov 2017
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Director

ROI / Cost (care and feeding)

We have seen improved physician productivity, physician availability, and subspecialty access. We...

Nov 2017
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Director

Functionality and Upgrades

InteleOne is important from a productivity perspective because everything has the same standardized...

Nov 2017
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CTO

Functionality and Upgrades

The new release of InteleOne, v.4.14, seems to be pretty good; it has a lot of new functionality. We...

Nov 2017
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Director

Other Observations & Comments

We are in the process of trying to get more hospitals to go on InteleOne for workflow purposes....

Nov 2017
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Director

Other Observations & Comments

Many of our hospitals want to manage their own infrastructure, so they are reluctant to move to...

Nov 2017
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Director

Functionality and Upgrades

InteleOne works pretty seamlessly for most of our sites. We are the primary PACS provider for those...

Nov 2017
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Director

Functionality and Upgrades

Our smaller sites don't necessarily have HL7 interfaces, but InteleOne does have the ability to...

Nov 2017
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Director

Service and Support

There are several different ways that we can contact Intelerad. We can email them, call them, or...

Nov 2017
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Director

Future Outlook

Our current issues are going to be resolved when we upgrade InteleOne. We have some issues with...

Nov 2017
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Director

Functionality and Upgrades

InteleOne is a pretty solid solution. It is well set up and user friendly.

Nov 2017
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Director

Functionality and Upgrades

InteleOne would work well for big hospital systems that have one location. The system is able to...

Nov 2017
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Director

Relationship

Intelerad is open and upfront about their pricing. With the upcoming upgrade, we have addressed...

Nov 2017
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CEO/President

Functionality and Upgrades

We have been working with Intelerad for a while, and we have been able to dial InteleOne into our...

Oct 2017
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CEO/President

Interfacing and Integration

InteleOne is connected to many outside PACS products, so we have tested the system's integration...

Oct 2017
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