Efficient Works Comments

 

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User Commentary

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Physician

Relationship

Efficient Works has always met our needs, and we are very satisfied. Intrigma has done what they...

Jun 2019
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Physician

Service and Support

Scheduling is complex no matter which vendor we have, but Intrigma is better than other vendors....

Jun 2019
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Physician

Functionality and Upgrades

We implemented automated scheduling. All vendors say that we can write some rules and then hit a...

Jun 2019
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Physician

Functionality and Upgrades

Efficient Works is a good program; it works well. With other software, it feels like we have to...

Jun 2019
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Physician

ROI / Cost (care and feeding)

Efficient Works is not a cheap product, but it does deliver.

Jun 2019
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Physician

Service and Support

Intrigma's support is amazing. They are always on the phone with us within half an hour of a problem...

Jun 2019
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Physician

Service and Support

As an end user, it would be great if there were a handbook for the system. There are a lot of...

Jun 2019
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Director

Functionality and Upgrades

We are a fairly large group of hospitalists. We use Intrigma’s product specifically for scheduling....

Jun 2019
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Director

Service and Support

We have found Intrigma’s support to be excellent. They have been right on top of any issues we have...

Jun 2019
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Physician

Functionality and Upgrades

The tool is functional as is, but there are always things that could be enhanced. We use Efficient...

Jun 2019
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Physician

Functionality and Upgrades

Intrigma came out with a mobile app and has had three versions of that app since then. The first...

Jun 2019
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Physician

Service and Support

Intrigma's support was great when we implemented the system years ago, and Intrigma's support has...

Jun 2019
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Physician

Functionality and Upgrades

Our end users love the tool. There are two kinds of end users. Some people view their schedules with...

Jun 2019
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Physician

Service and Support

We haven't had executive involvement from Intrigma. When we first went with Intrigma, we were...

Jun 2019
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Physician

ROI / Cost (care and feeding)

We are not getting our money’s worth only because the tool is a little bit expensive.

Jun 2019
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Physician

Implementation and Training

Intrigma should develop an online FAQ page or a how-to manual with basic steps that any scheduler...

Jun 2019
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Physician

ROI / Cost (care and feeding)

One of the biggest benefits of going from what we were using before to using Efficient Works has...

Jun 2019
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Physician

Service and Support

We have been happy with Intrigma since we went to their system. Overall, things are going well....

Jun 2019
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VP/Other Executive

Other Observations & Comments

Intrigma has a new implementation person. Those players change from time to time, but Intrigma seems...

Dec 2018
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VP/Other Executive

Other Observations & Comments

One key challenge is with integrating Efficient Works with our HR, payroll, and scheduling...

Dec 2018
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VP/Other Executive

Other Observations & Comments

I think Intrigma, like all software companies, has personnel changes. I wish companies had their...

Dec 2018
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VP/Other Executive

Other Observations & Comments

I think Intrigma, like the other scheduling companies, wants to get more involved in having the...

Dec 2018
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VP/Other Executive

Functionality and Upgrades

Efficient Works just released a new user interface. It looks cleaner than the previous one. Intrigma...

Dec 2018
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VP/Other Executive

Functionality and Upgrades

Efficient Works has good analytics, and we are familiar with it. As a manager, I get to tap into the...

Dec 2018
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VP/Other Executive

Functionality and Upgrades

We keep putting Efficient Works at more of our sites. We are really happy with it. I think it is the...

Dec 2018
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VP/Other Executive

Functionality and Upgrades

Whenever we get a new site, we remove the scheduling tool they are using and replace it with...

Dec 2018
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VP/Other Executive

Functionality and Upgrades

Efficient Works has great tools, including an optimization tool that helps provide the right number...

Dec 2018
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VP/Other Executive

Functionality and Upgrades

We have a doctor who does scheduling for a number of our facilities. I ask that person about...

Dec 2018
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VP/Other Executive

Functionality and Upgrades

I recommend Intrigma all of the time. I was just telling someone that they should switch over to...

Dec 2018
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VP/Other Executive

Functionality and Upgrades

Efficient Works has an embedded authorization tool. It would be great if there were a wizard that...

Dec 2018
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VP/Other Executive

Technology

Intrigma provides a mobile app, which our physicians and I use all the time. It is great. Efficient...

Dec 2018
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VP/Other Executive

Relationship

I don’t think there is anyone more aggressive in understanding the clients, understanding the...

Dec 2018
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VP/Other Executive

Relationship

Intrigma is very responsive. They stay fairly close to their clients. I know the Intrigma engineers...

Dec 2018
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VP/Other Executive

ROI / Cost (care and feeding)

I don’t think we have changed our contract with Intrigma. They haven't come back for additional money....

Dec 2018
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VP/Other Executive

Future Outlook

Our organization is trying to decide whether certain other departments here should get technology...

Dec 2018
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Physician

Technology

Efficient Works is good, but it crashes a lot while we are using it. It gets overwhelmed and then...

Jun 2018
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Physician

Other Observations & Comments

It is easier for me to put my colleagues' scheduling requests into Efficient Works when I am making...

Jun 2018
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Physician

Functionality and Upgrades

Efficient Works is very visually appealing. I can easily see who is doing what at certain times and...

Jun 2018
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Physician

Functionality and Upgrades

Efficient Works isn't a website; it is an RDP. Because of that, I have a hard time accessing it. I...

Jun 2018
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

In my view, there are two kinds of scheduling programs. There is one that just provides us with a...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

The main thing we can do with Efficient Works that we cannot do with a regular scheduling program is...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

Efficient Works has a ton of analytical capabilities. It will tell us immediately where problems...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

We are constantly learning new things with Efficient Works. We do not know everything about the...

Jun 2018
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VP/Other Executive

Implementation and Training

The implementation services from Intrigma were fantastic. The representatives were extremely...

Jun 2018
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VP/Other Executive

Service and Support

The support from Intrigma has been really helpful. The support people have been so responsive, and...

Jun 2018
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VP/Other Executive

Relationship

I do not know who the Intrigma executives are, but the personnel who have dealt with us have been...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

Efficient Works takes away the work of making swaps. If I want to swap with a colleague, the system...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

Efficient Works uses a lot of visual analytical tools, such as heat maps. Those tools make it much...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

We do not apply rules in Efficient Works on an individual level, but we can do that. The system...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

Efficient Works does track administrative things besides compensation. For example, if doctors claim...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

Efficient Works can integrate with other systems, but we just have not had the need to do that yet....

Jun 2018
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VP/Other Executive

Functionality and Upgrades

There is nothing automated about Efficient Works. People put in their requests, but I still have to...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

If I change the time in one place, Efficient Works makes me change it somewhere else as well. That...

Jun 2018
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VP/Other Executive

Technology

The mobile app for Efficient Works is not very functional. It is very glitchy, and we have to dial...

Jun 2018
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VP/Other Executive

Functionality and Upgrades

I am fairly computer savvy, and I am still unable to figure out how the system works half of the...

Jun 2018
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VP/Other Executive

Service and Support

I have tried to contact Intrigma's support people, and no one ever seems to be available, or I get...

Jun 2018
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Physician

Functionality and Upgrades

I am not sure whether the Intrigma tool has impacted the time that it takes to make the schedule. I...

Jun 2018
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Physician

Functionality and Upgrades

I don’t automate the schedule any more with the Intrigma tool. The accuracy with the automation...

Jun 2018
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Physician

Functionality and Upgrades

From a scheduling standpoint, I like that we can view a lot of data points on one screen in the...

Jun 2018
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Physician

Functionality and Upgrades

The downside of the Intrigma tool is that the Intrigma website is a little archaic. I have...

Jun 2018
 Helpful

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Director

Functionality and Upgrades

Efficient Works has made a positive impact in helping us reduce the time it takes to do scheduling....

May 2018
 Helpful

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Director

Other Observations & Comments

The system is slow, but that is because it has a lot of information. Our version of Efficient Works...

May 2018
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Director

ROI / Cost (care and feeding)

Efficient Works is extremely expensive. For the amount of money we pay, Intrigma should be better...

May 2018
 Helpful

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Physician

Functionality and Upgrades

Efficient Works makes it easy for us to schedule. It is easy for my staff members to put in...

May 2018
 Helpful

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Physician

Service and Support

I have never had problems with Intrigma. The customer service has been awesome, and every time we...

May 2018
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Physician

Functionality and Upgrades

Most of the scheduling platforms I know of don’t really create the schedule for the user, though the...

May 2018
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Physician

ROI / Cost (care and feeding)

We have felt nickel-and-dimed by Intrigma. We wanted to create a way for one of our vendors to...

May 2018
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Physician

Functionality and Upgrades

Efficient Works is good. We like the ease of creating the schedule and the ability to track certain...

May 2018
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Physician

Technology

We have an app from Intrigma. We can create schedule requests and things like that to change things,...

May 2018
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Physician

ROI / Cost (care and feeding)

We don’t integrate Efficient Works with anything. We would like to integrate with payroll. We asked...

May 2018
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Manager

Functionality and Upgrades

I love Efficient Works. It is great. Our previous system doesn't compare to Efficient Works....

May 2018
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Manager

Functionality and Upgrades

It used to take me about two to three weeks to generate and process the schedule, but with Efficient...

May 2018
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Manager

Service and Support

I work with the support people that Intrigma assigned to us. When I explain to the support people...

May 2018
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Manager

Functionality and Upgrades

I don't really try to change anything about the UI. The UI is great. It helps me create and organize...

May 2018
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Manager

Technology

I don't use the mobile functionality because I have so many things in my phone calendar already; I...

May 2018
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VP/Other Executive

Functionality and Upgrades

The automation in Intrigma's Efficient Works software saves us time, and its optimization saves us...

Apr 2018
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Physician

Functionality and Upgrades

Efficient Works has one of the best interfaces I have worked with, and I have worked with several....

Apr 2018
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Physician

Functionality and Upgrades

It is so easy to track compensation data in Efficient Works. I can create extra columns that are...

Apr 2018
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Physician

Other Observations & Comments

Currently, Efficient Works doesn't interface with our EMR, but Intrigma is actively pursuing that...

Apr 2018
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Physician

Service and Support

The people at Intrigma are very responsive, which sets them apart from other vendors. They are very...

Mar 2018
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Physician

Functionality and Upgrades

Intrigma's Efficient Works software is really good at tracking different kinds of data. We like to...

Mar 2018
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Physician

ROI / Cost (care and feeding)

Intrigma's Efficient Works software isn't cheap, but they don't nickel-and-dime us. We do get value...

Mar 2018
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Physician

Interfacing and Integration

Intrigma is always willing to integrate and try new things. They are developing a product for...

Mar 2018
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Physician

Functionality and Upgrades

Intrigma's Efficient Works software has to put more time into the schedule when we are short on...

Mar 2018
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Physician

Functionality and Upgrades

End users don't have to make a lot of changes in the schedule with Intrigma's Efficient Works, but...

Mar 2018
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Physician

Functionality and Upgrades

The mobile capabilities of Efficient Works are great. It is really easy for people to use the...

Mar 2018