Bluesight for Controlled Substances
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Analyst/Coordinator

Technology

One outcome of the product is that we have achieved better documentation with our staff; we have...

Nov 2022
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Analyst/Coordinator

Functionality and Upgrades

The product itself is wonderful. There are just little things that would help us if the product...

Nov 2022
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Manager

Relationship

Kit Check’s customer service is outstanding. Anytime I have an issue or anything, the vendor is...

Oct 2022
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Manager

Functionality and Upgrades

The one thing that I would like to see improved in Bluesight for Controlled Substances would be the...

Oct 2022
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Manager

Functionality and Upgrades

The Individual Risk Identification Score dashboard is great, but when I click on the person at the...

Oct 2022
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Manager

Functionality and Upgrades

The vendor has taken quite a few of the suggestions that we have given them and has put them into...

Oct 2022
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Manager

Functionality and Upgrades

One of the things Kit Check updated was the status functionality. Now I can look at something that...

Oct 2022
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Manager

Functionality and Upgrades

I like the date range functionality Kit Check has given me. I can look back through a whole year,...

Oct 2022
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VP/Other Executive

Functionality and Upgrades

The product was the first one that we found that could match our MAR 100% based on what was coming...

Oct 2022
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VP/Other Executive

ROI / Cost (care and feeding)

Having the ability to do a 100% comprehensive review was an outcome we saw. We had to review our...

Oct 2022
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VP/Other Executive

Future Outlook

At some point, we will evaluate Kit Check's product compared to another controlled substance...

Oct 2022
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VP/Other Executive

Service and Support

We haven't had any interface issues. When something has gone down, the vendor has been very quick to...

Oct 2022
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Manager

Relationship

The vendor engaged with me during the rollout. The vendor has reached out multiple times to chat...

Oct 2022
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Manager

Service and Support

Kit Check is very easy to work with, and they get back to us immediately. If needed, they will...

Oct 2022
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Manager

Functionality and Upgrades

Kit Check is already taking care of most of the ideas we have with a lot of their upgrades. It would...

Oct 2022
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Manager

ROI / Cost (care and feeding)

Bluesight for Controlled Substances has increased how efficiently we can investigate concerns...

Oct 2022
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Manager

Functionality and Upgrades

We worked with the vendor extensively to get the software up and running so that it would work...

Oct 2022
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Manager

ROI / Cost (care and feeding)

Kit Check's pricing is really good in comparison to different vendors' pricing, and what Kit Check...

Oct 2022
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Manager

ROI / Cost (care and feeding)

We have experienced some unexpected costs with Kit Check. We had an issue and asked the vendor to...

Oct 2022
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Manager

Service and Support

Kit Check is mostly responsive. They listen to our feedback with regard to upgrades that we want to...

Oct 2022
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Manager

Functionality and Upgrades

Bluesight for Controlled Substances has helped us identify trends related to diversion through data...

Oct 2022
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Manager

Functionality and Upgrades

There is a window when the system will look for transactions that occur, and sometimes an event can...

Oct 2022
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Manager

Service and Support

Kit Check’s customer service response has been lacking. It used to take just a few days to resolve...

Oct 2022
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Manager

Functionality and Upgrades

I like that we can develop processes to more closely monitor and run reports in a specific area. Kit...

Oct 2022
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Manager

Lessons Learned

Our end users are all champions and superusers, so the product’s ease of use for them is great. It...

Oct 2022
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Manager

Functionality and Upgrades

There are some things I would like to see in Bluesight for Controlled Substances that just aren’t...

Oct 2022
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Manager

Service and Support

Kit Check has a really dynamic and aggressive customer service team that is focused on making...

Oct 2022
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Manager

Relationship

Sometimes Kit Check doesn’t have clinical staff that really understands what we are trying to...

Oct 2022
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Manager

Other Observations & Comments

There are two aspects to Kit Check’s training. One aspect is learning how to use the application...

Oct 2022
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Manager

Interfacing and Integration

Kit Check is very good at supporting our integration and interoperability goals, and I have seen...

Oct 2022
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Manager

Functionality and Upgrades

Kit Check has introduced new algorithms that refined the product’s ability to detect variances and...

Oct 2022
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Manager

Future Outlook

I would recommend Bluesight for Controlled Substances to others, and in my role, I would advocate...

Oct 2022
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Manager

Relationship

Kit Check is very careful about what they promise, and they provide very good support. I interact...

Oct 2022
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Manager

Technology

While using Bluesight for Controlled Substances, we have identified potential diverters and cleared...

Oct 2022
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Director

ROI / Cost (care and feeding)

Bluesight for Controlled Substances gives us increased visibility into the processes involved in...

Oct 2022
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Director

Service and Support

Kit Check is very responsive. They set up playgrounds for new, innovative things that they are...

Oct 2022
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Director

Lessons Learned

I would tell a peer that their organization must have a team that can handle everything. There are...

Oct 2022
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Director

Functionality and Upgrades

The system needs more refined proactive management or proactive risk scores, and Kit Check is...

Oct 2022
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Manager

ROI / Cost (care and feeding)

We noticed a few things right when we started using the product. There were a lot of documentation...

Oct 2022
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Manager

Functionality and Upgrades

The one thing that I would really like Kit Check to include in the product is outside investigation....

Oct 2022
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Manager

Implementation and Training

It would be helpful if we had the ability to track and monitor all of the tickets and troubleshoot...

Oct 2022
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Manager

Other Observations & Comments

I would really like the vendor to gather metrics based on what the site was doing prior to the...

Oct 2022
||
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Manager

ROI / Cost (care and feeding)

Our experience with the product has been remarkable. The product has provided more insight into...

Oct 2022
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Director

ROI / Cost (care and feeding)

As a result of having Bluesight for Controlled Substances, we have been able to clean up a lot of...

Oct 2022
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Director

Implementation and Training

Kit Check is really good at training. Even when they changed the look of the product, they had...

Oct 2022
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Director

Functionality and Upgrades

I can whip through the product easily, but when I show it to someone else, it sometimes takes them a...

Oct 2022
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Director

Relationship

Our interactions with Kit Check are good. We have meetings with our account representative where...

Oct 2022
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Director

ROI / Cost (care and feeding)

I am a huge fan of Bluesight for Controlled Substances. I am fighting tooth and nail to keep it at...

Oct 2022
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Director

Service and Support

If we put in a ticket, Kit Check's support desk will be pretty prompt at getting back to us with...

Oct 2022
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Director

Functionality and Upgrades

Every day, the solution presents us with a list of transactions that don't match up. That allows us...

Oct 2022
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Manager

ROI / Cost (care and feeding)

Kit Check is up front with regard to what they charge and don't charge for.

Oct 2022
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Manager

ROI / Cost (care and feeding)

The outcomes we have seen from the product with statistics have validated a lot of what we...

Oct 2022
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Manager

Relationship

Some of the benefits and strengths of Kit Check are that they have been very open and responsible...

Oct 2022
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Manager

Technology

There are some areas where the product could be improved; it is growing all the time. We are working...

Oct 2022
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Manager

Relationship

The vendor's leadership involvement has really stood out to us. We are able to work directly with...

Oct 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

We had one particular department that was doing poorly in terms of how they were reconciling waste....

Oct 2022
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Analyst/Coordinator

Service and Support

When I reach out to Kit Check’s support people, it can sometimes take a long time to get ahold of...

Oct 2022
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Analyst/Coordinator

Functionality and Upgrades

With this product, we have the ability to find areas that aren’t following our policy on controlled...

Oct 2022
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Analyst/Coordinator

Interfacing and Integration

We sometimes have issues with the way the data flows over from our other systems into Bluesight for...

Oct 2022
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Director

Service and Support

Kit Check is very responsive. As soon as we have a problem, we can send the vendor an email. Then,...

Oct 2022
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Director

Interfacing and Integration

Kit Check is a game changer. It gives us the ability to pull together dispensing information from...

Oct 2022
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Director

ROI / Cost (care and feeding)

Kit Check's system is robust for our organization. Every dose is accounted for, and every piece of...

Oct 2022
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Director

ROI / Cost (care and feeding)

Our executives feel that Kit Check's system is very expensive, but I am fighting tooth and nail for...

Oct 2022
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Manager

Functionality and Upgrades

We had some pretty nice reports come out of the system this year that really helped us with an...

Sep 2022
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Manager

Service and Support

When we call the vendor's support, we get a real person. That person is actually very responsive....

Sep 2022
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Manager

Functionality and Upgrades

With the system, we get information in a much more timely manner than we did with our previous...

Sep 2022
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Manager

Functionality and Upgrades

The product gives us so much information that it takes an awful lot of work to sift through...

Sep 2022
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Manager

Functionality and Upgrades

We are doing things we weren’t doing before because of the system. It is very reassuring. I like the...

Sep 2022
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Manager

Functionality and Upgrades

Kit Check knows there are some programming issues with the narcotic infusions. The system creates...

Sep 2022
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Manager

Other Observations & Comments

We have a bit of a manual process with our other product that is integrated with Bluesight for...

Sep 2022
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Manager

Relationship

I am very satisfied with Kit Check. The support people are great. Kit Check obviously thinks of...

Sep 2022
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Director

ROI / Cost (care and feeding)

The major outcome we have seen is that we are actually monitoring things. One part of monitoring is...

Sep 2022
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Director

Functionality and Upgrades

Implementing the product was complicated because there was a nursing component and an anesthesiology...

Sep 2022
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Director

Functionality and Upgrades

I have good insight into nursing and anesthesiology things, but what I need the vendor to work on is...

Sep 2022
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Director

Implementation and Training

I feel as if we are moving forward with some implementations. Kit Check is always willing to do...

Sep 2022
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Director

Interfacing and Integration

Kit Check's product is integrated with a couple of vendors' products, but there are other areas...

Sep 2022
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Director

Service and Support

We meet with Kit Check regularly. The quality of their support is really good. We have a dedicated...

Sep 2022
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Director

Win/Loss - Why they were selected (by current clients)

I did a lot of research on RFID technology, and I chose Kit Check's product for multiple reasons. I...

Sep 2022
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Director

Implementation and Training

When we implemented the product, there were some hiccups we had to work through. I like that the...

Sep 2022
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Director

Other Observations & Comments

As long as the data going into Bluesight for Controlled Substances is valid, the information we...

Sep 2022
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Director

ROI / Cost (care and feeding)

Bluesight for Controlled Substances is a very useful tool. It has validated that our surveillance...

Sep 2022
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Director

Functionality and Upgrades

Bluesight for Controlled Substances is a web-based application, so the vendor updates it pretty much...

Sep 2022
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Director

Relationship

Kit Check acts like they are a start-up. We have a lot of customer contact with them. For example,...

Sep 2022
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Manager

Functionality and Upgrades

We are moving toward getting our needs met, but as of today, all our needs are not getting met. We...

Sep 2022
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Manager

Service and Support

Kit Check is super responsive in our regular meetings and responds to pretty much everything. They...

Sep 2022
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Manager

Other Observations & Comments

Considering what is out there on the market, we are satisfied, and we think we are getting our...

Sep 2022
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Manager

Functionality and Upgrades

The product is in its infancy, so it is developing along with us. Kit Check works very hard to...

Sep 2022
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Manager

Service and Support

When Kit Check promoted the product, they were on the mark. The product works pretty much as they...

Sep 2022
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Manager

Future Outlook

I am hoping we will resolve our main issues within a year and become learning partners from then on....

Sep 2022
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Manager

Functionality and Upgrades

On the positive side of things, Bluesight for Controlled Substances gives us great structure and a...

Sep 2022
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Manager

ROI / Cost (care and feeding)

Kit Check gives us some trends or IRIS scores, and those help us narrow in on a nurse or an...

Sep 2022
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Manager

Sales and Contracting

Kit Check has charged us for things, specifically upgrades, that I don’t think they should have...

Jul 2022
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Manager

Functionality and Upgrades

The new version of Bluesight for Controlled Substances is really nice compared to the old one, so...

Jul 2022
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Manager

Relationship

The go-live and the implementation of Bluesight for Controlled Substances were very good. The vendor...

Jul 2022
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Manager

ROI / Cost (care and feeding)

Bluesight for Controlled Substances has had several positive effects such as catching potential...

Jul 2022
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Manager

Functionality and Upgrades

Our opioid safety team uses Bluesight for Controlled Substances on a regular basis. Where we...

Jun 2022
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Manager

Functionality and Upgrades

We have been using the system for years now, and parts of it still aren't working the way we had...

Jun 2022
||
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Manager

Functionality and Upgrades

We have had issues mapping out a lot of things in our data to make things accurate for user mapping....

Jun 2022
||
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Manager

Relationship

The vendor doesn't test everything to make sure that the system is error proof before they start it....

Jun 2022
||
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Manager

Interfacing and Integration

We work in Bluesight for Controlled Substances on a daily basis. The system works well while...

Jun 2022
||
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Manager

Functionality and Upgrades

Bluesight for Controlled Substances does give us some good insights, but getting through the things...

Jun 2022
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Manager

Service and Support

Kit Check does a really good job, and they were very good at incorporating our thought process into...

Jun 2022
||
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Manager

Service and Support

Some of the different ways we look at things could be a little easier, or Kit Check could have...

May 2022
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Manager

Functionality and Upgrades

Our usage of the system could improve. I wish we could have our nurses go in and look at their...

May 2022
||
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Manager

Functionality and Upgrades

With Bluesight for Controlled Substances, we can actually see how things that were dispensed in the...

May 2022
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Manager

Service and Support

Kit Check is very responsive. If we have an issue with a user needing some help or can’t figure...

May 2022
||
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Manager

Functionality and Upgrades

I haven’t seen a lot of advancements with the product since we first put it in.

May 2022
||
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Manager

Functionality and Upgrades

We recently had a technician who stepped down, and the system's automated processes made our...

Apr 2022
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Manager

Functionality and Upgrades

One pro of the product is that it eliminates a lot of cross-referencing and cross-checking work. A...

Apr 2022
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Manager

Functionality and Upgrades

The system provides us with a lot of information and great insight. We certainly enjoy the product,...

Apr 2022
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Manager

Interfacing and Integration

Some of the challenges that we are having with the system are making sure that everything is...

Apr 2022
||
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Manager

Functionality and Upgrades

I was skeptical of Bluesight for Controlled Substances at first because we have gone through a few...

Mar 2022
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Manager

Implementation and Training

The implementation went really well. The vendor had wonderful customer service, and I had great...

Mar 2022
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Manager

Interfacing and Integration

Since our EHR has such a low market share, I wouldn’t have been surprised if nobody had invested the...

Mar 2022
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Manager

Win/Loss - Why they were selected (by current clients)

We got Bluesight for Controlled Substances because the vendor offered it to us as part of their...

Mar 2022
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Manager

Future Outlook

We only use Bluesight for Controlled Substances in one area, and we are looking at moving to another...

Mar 2022
||
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Manager

Other Observations & Comments

The product has allowed us to reconcile drug administration and drug defenses for a certain area...

Mar 2022
||
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Manager

Other Observations & Comments

Kit Check has a lot to do if they want to improve the user experience. Their system is pretty high...

Mar 2022
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Manager

Other Observations & Comments

We are working on understanding the product. We are getting data, but we are not sure how long it is...

Jan 2022
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Manager

Functionality and Upgrades

The product’s dashboard is very useful. We are getting data from some of our systems, and Bluesight...

Jan 2022
||
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Manager

Functionality and Upgrades

The implementation experience was great. It was above and beyond. But the updates of the software...

Jan 2022
||
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Manager

Functionality and Upgrades

The product is very user friendly for the pharmacy technicians because they are familiar with it....

Jan 2022
||
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Manager

Service and Support

The web support has actually really declined in the last couple of years. I am really shocked by...

Jan 2022
||
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Manager

Service and Support

I hope we will see the updates the vendor has been advertising. The vendor has been very open to...

Jan 2022
||
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Director

Functionality and Upgrades

At the end of the day, the product is identifying all sorts of practice issues and gaps. It is doing...

Jan 2022
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Director

Relationship

Initially, in the implementation, we had a project manager from the vendor who was brand new to the...

Jan 2022
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(0)
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Director

Implementation and Training

Our project manager has been highly available on numerous occasions for one-on-one training. Even if...

Jan 2022
||
(0)
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Director

Sales and Contracting

The system is doing the basics of what we thought it would do, but when it was originally marketed...

Jan 2022
||
(0)
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Director

Relationship

We are partnering pretty closely with the vendor and giving them ideas as we learn and discover...

Jan 2022
||
(0)
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Director

Functionality and Upgrades

The product has a feature called an Individual Risk Identification Score (IRIS). There are various...

Jan 2022
||
(0)
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Director

Service and Support

Kit Check's support people have been very responsive and timely. We still have a project manager...

Jan 2022
||
(0)
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Director

ROI / Cost (care and feeding)

Our outcomes are really good just because of how blind we were before we had data from Bluesight for...

Jan 2022
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Director

Functionality and Upgrades

There are a couple of little things that the system is not doing yet that I would like to see it do....

Jan 2022
||
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Analyst/Coordinator

Functionality and Upgrades

We have to do a lot of data validation in the system because there are still areas that require a...

Jan 2022
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Analyst/Coordinator

Technology

There is a lag when using the system. Every time we click to a different page, we have to take a...

Jan 2022
||
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Analyst/Coordinator

Functionality and Upgrades

Anytime a combination medication is administered in the EMR, it can skew the data. There is not a...

Jan 2022
||
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Analyst/Coordinator

Other Observations & Comments

Kit Check’s road map sounds great. Within this year, if the vendor can deliver on that road map and...

Jan 2022
||
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Analyst/Coordinator

Functionality and Upgrades

The system is revealing opportunities for documentation accuracy so that we can see when those that...

Jan 2022
||
(0)
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Analyst/Coordinator

ROI / Cost (care and feeding)

Kit Check’s fee schedule was significantly higher than the deals other vendors were willing to put...

Jan 2022
||
(0)
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Analyst/Coordinator

Implementation and Training

The implementation went very smoothly and was on time. Kit Check has good technical resources...

Jan 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

The training for end users was not very robust. Users can sit through training session after...

Jan 2022
||
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Analyst/Coordinator

Other Observations & Comments

Our stakeholder team reviewed vendors, and Kit Check was not my first choice, but I was outvoted. It...

Jan 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

There are things that we thought would be at a higher level of functionality that aren't there yet....

Jan 2022
||
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Director

Win/Loss - Why they were selected (by current clients)

When I first started looking at products, the Kit Check product seemed like it was the best one...

Jan 2022
||
(0)
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Director

Functionality and Upgrades

Our contract with Kit Check goes for a while, but we will look at another product when the contract...

Jan 2022
||
(0)
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Director

Other Observations & Comments

In the past, we did an upgrade where Kit Check initially wanted to charge us a whole bunch of money,...

Jan 2022
||
(0)
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Director

Implementation and Training

Kit Check should have better user guides and training tools.

Jan 2022
||
(0)
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Director

Relationship

I don't hear from Kit Check, but I don't know whether that is because they don't have anything to...

Jan 2022
||
(0)
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Director

Future Outlook

The pandemic has really impacted our ability to do surveillance, so if the pandemic subsides and we...

Jan 2022
||
(0)
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Director

ROI / Cost (care and feeding)

The product's reporting has been very helpful for investigations. It has increased the awareness of...

Jan 2022
||
(0)
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Director

Service and Support

The vendor could improve by offering some kind of best-practice alert. The vendor works work a lot...

Jan 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

The solution is an excellent tool for monitoring controlled substance activity. However, not all of...

Jan 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

I would like to see certain advancements in the system. A few of those advancements would be...

Jan 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

The solution's patient care and OR modules are working well.

Jan 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

Our pain points with the solution would be its pharmacy module, its need to invest in a portfolio...

Jan 2022
||
(0)
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Director

Service and Support

When we contact the support people, they follow up and get the right person involved.

Jan 2022
||
(0)
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Director

Other Observations & Comments

The vendor was very proactive early on. But now that the product is stable, they are a bit hands...

Jan 2022
||
(0)
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Director

ROI / Cost (care and feeding)

Bluesight for Controlled Substances is a good platform. It is easy to use, and nurses are more...

Jan 2022
||
(0)
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Director

Other Observations & Comments

We are looking at another vendor for drug diversion technology, but the future is unclear in terms...

Jan 2022
||
(0)
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Director

ROI / Cost (care and feeding)

There are three different packages to choose from in terms of cost, and because of the setup in the...

Jan 2022
||
(0)
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Director

Implementation and Training

The trainers did everything virtually, but it would have been nice to have boots on the ground...

Jan 2022
||
(0)
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Director

Interfacing and Integration

The product has a general connection with the Epic system. Hiccups occur every now and then, but for...

Jan 2022
||
(0)
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Director

Relationship

The vendor is adapting, and they are always asking for customer insights on what they could do...

Jan 2022
||
(0)
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Director

Win/Loss - Why they were selected (by current clients)

We have old technology with Omnicell, such as automated dispensing machines. When we were deciding...

Jan 2022
||
(0)
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Manager

Functionality and Upgrades

I have discovered issues with Bluesight for Controlled Substances recently that are disappointing....

Jan 2022
||
(0)
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 or  to see details.

Manager

Functionality and Upgrades

Kit Check is struggling with new technology, like being able to open a closed event that was closed...

Jan 2022
||
(0)
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Manager

Service and Support

Kit Check used to have this feature where we could click to contact them within Bluesight for...

Jan 2022
||
(0)
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Manager

Functionality and Upgrades

My concern is Bluesight for Controlled Substances has never caught a diverter for as long as we have...

Jan 2022
||
(0)
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 or  to see details.

Manager

Service and Support

I have ongoing issues with Bluesight for Controlled Substances. That is partly our fault but also...

Jan 2022
||
(0)
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 or  to see details.

Manager

ROI / Cost (care and feeding)

We are starting to get nickel-and-dimed for Bluesight for Controlled Substances. Over the years, we...

Jan 2022
||
(0)
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 or  to see details.

Manager

Implementation and Training

Kit Check has been very supportive in our Bluesight for Controlled Substances implementation, and...

Jan 2022
||
(0)
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 or  to see details.

Manager

Service and Support

Kit Check is struggling to get the data they need from our automated dispensing cabinets and other...

Jan 2022
||
(0)
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Manager

Future Outlook

I don't always take Kit Check’s advice, but they are always trying to offer advice around new...

Jan 2022
||
(0)
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 or  to see details.

Manager

ROI / Cost (care and feeding)

Our waste documentation and general documentation have definitely improved since using Bluesight for...

Jan 2022
||
(0)
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 or  to see details.

Manager

ROI / Cost (care and feeding)

Having the system is definitely an advantage. We didn't have any solutions for drug diversion...

Jan 2022
||
(0)
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 or  to see details.

Manager

Relationship

The biggest problems that we had with the solution in the past were that it would go down...

Jan 2022
||
(0)
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 or  to see details.

Manager

Sales and Contracting

Kit Check has a basic contract, and they haven't charged us any add-on fees.

Jan 2022
||
(0)
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 or  to see details.

Manager

Implementation and Training

Our implementation was great. Kit Check went above and beyond.

Jan 2022
||
(0)
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 or  to see details.

Manager

Functionality and Upgrades

The biggest problem that I have with the system is that it matches up administrations and removals...

Jan 2022
||
(0)
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 or  to see details.

Manager

Functionality and Upgrades

The vendor has made a few little tweaks to the system in the time that we have been with them, but...

Jan 2022
||
(0)
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Manager

Service and Support

Kit Check is very responsive. I have called and emailed them, and they have responded every time...

Jan 2022
||
(0)
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Manager

ROI / Cost (care and feeding)

The system has helped us to identify areas in the hospital where we have less control over our...

Jan 2022
||
(0)
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 or  to see details.

Manager

Functionality and Upgrades

I appreciate that Bluesight for Controlled Substances merges reports from our third-party systems. I...

Jan 2022
||
(0)
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 or  to see details.

Director

Other Observations & Comments

The system is very complex, so I can't hold the vendor accountable for the implementation, but it...

Jan 2022
||
(0)
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 or  to see details.

Director

Technology

The system is part of a new generation of diversion detection software that replaced our old-school...

Jan 2022
||
(0)
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 or  to see details.

Manager

Functionality and Upgrades

I wish I could pull data from Bluesight for Controlled Substances more easily. The site times out...

Jan 2022
||
(0)
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 or  to see details.

Manager

Service and Support

I actively reach out to Kit Check's support when needed, but if I go straight to the Kit Check's...

Jan 2022
||
(0)
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 or  to see details.

Manager

Future Outlook

I would be a lot more satisfied if Kit Check fixed a couple of the search query problems and if they...

Jan 2022
||
(0)
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 or  to see details.

Director

Functionality and Upgrades

The system was the first program where we had the ability to have closed transactions. It gave us...

Jan 2022
||
(0)
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Director

Relationship

We have been trying to work collaboratively with the vendor and give them ideas of things we would...

Jan 2022
||
(0)
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 or  to see details.

Director

Functionality and Upgrades

The system is exactly what we bought. Any system is going to have some limitations, but at this...

Jan 2022
||
(0)
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 or  to see details.

Director

Technology

The system offers cloud-based technology. There are times when a file doesn’t upload. If we contact...

Jan 2022
||
(0)
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 or  to see details.

Director

Lessons Learned

My recommendation of the product depends on certain points. Our state board has very specific...

Jan 2022
||
(0)
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Director

Future Outlook

I anticipate my satisfaction being about the same a year from now. We should have some new things to...

Jan 2022
||
(0)
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 or  to see details.

Director

ROI / Cost (care and feeding)

I don’t think we are nickel-and-dimed. We asked the vendor to create something special for us, and...

Jan 2022
||
(0)
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 or  to see details.

Director

Future Outlook

We recently looked into other drug diversion monitoring systems, and we found that Bluesight for...

Jan 2022
||
(0)
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 or  to see details.

Director

Implementation and Training

When people first start to use Bluesight for Controlled Substances, they are very confused by it. I...

Jan 2022
||
(0)
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 or  to see details.

Director

Service and Support

Kit Check is much more responsive than they used to be. They have improved.

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I work with someone from Kit Check directly, and we have a regularly scheduled meeting where we can...

Jan 2022
||
(0)
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 or  to see details.

Manager

Service and Support

This year, Kit Check created a user group that has regular meetings. Users can give feedback about...

Jan 2022
||
(0)
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 or  to see details.

Manager

ROI / Cost (care and feeding)

The product has given us the ability to quickly analyze an individual diversion risk. We can...

Jan 2022
||
(0)
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 or  to see details.

Manager

Functionality and Upgrades

Most of the users have felt that the product is pretty easy to use. The only thing they struggle...

Jan 2022
||
(0)
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 or  to see details.

Manager

Functionality and Upgrades

One of the advantages of the system is that we don't have to get updates on the system because it is...

Jan 2022
||
(0)
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