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Thank you !

Access info about Drug Diversion Monitoring on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Bluesight for Controlled Substances Comments
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KLAS Research Director - Jackson Tate
Subject Expert

Jackson Tate

Research Director

jackson.tate@klasresearch.com

801-734-6503

 
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Access info about Drug Diversion Monitoring on your dashboard or bookmark under

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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

Kit Check's system works pretty well for our drug diversion. It is easy to find the information that...

Jan 2021
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Analyst/Coordinator

Other Observations & Comments

We don't have too many false positives with Bluesight for Controlled Substances. We get some...

Jan 2021
(0)
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Analyst/Coordinator

Technology

For me, the biggest issue with the solution is the website's reliability. If I walk away for more...

Jan 2021
(0)
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Analyst/Coordinator

Functionality and Upgrades

Bluesight for Controlled Substances allows us to see transactions in different ways. I like the...

Jan 2021
(0)
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Analyst/Coordinator

Functionality and Upgrades

Kit Check always rolls out new, helpful updates that I wouldn't have thought of on my own. I would...

Jan 2021
(0)
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Manager

Functionality and Upgrades

Something that isn't helpful about the system is that a lot of the time, reports don't come back for...

Jan 2021
(0)
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Manager

Functionality and Upgrades

Bluesight for Controlled Substances is helpful in identifying diversion. The system compiles data...

Jan 2021
(0)
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Manager

Functionality and Upgrades

Bluesight for Controlled Substances can track and hold documents in the investigative process. We...

Jan 2021
(0)
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Manager

Implementation and Training

Even though I wasn’t involved in the implementation of Bluesight for Controlled Substances, the...

Jan 2021
(0)
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Manager

Functionality and Upgrades

I know Kit Check is making technology changes. They always say that they are updating things, but I...

Jan 2021
(0)
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Director

Functionality and Upgrades

The fact that Kit Check actually has an investigation workflow sets them apart from other vendors....

Dec 2020
(0)
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Director

Technology

The only gap we have seen in Bluesight for Controlled Substances is constraints from a privileging...

Dec 2020
(0)
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Director

Other Observations & Comments

Our main uses for Bluesight for Controlled Substances are diversion, DEA, and the National...

Dec 2020
(0)
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Manager

Relationship

My interactions with Kit Check have been entirely up front and with integrity. There are many people...

Dec 2020
(0)
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Manager

Functionality and Upgrades

Bluesight for Controlled Substances is an excellent product that has an easy-to-use interface, and...

Dec 2020
(0)
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Manager

Service and Support

The vendor has been really responsive when we have had an issue or needed to place a ticket. We...

Dec 2020
(0)
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Director

Service and Support

Our struggle doesn’t have to do with the system but with how we interface with the system. The...

Dec 2020
(0)
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Director

Functionality and Upgrades

We need to do a better job utilizing what we have, but there is nothing in the software package that...

Dec 2020
(0)
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Director

Functionality and Upgrades

The system doesn’t meet all of our needs, but that is on us. Some people must be trying to use the...

Dec 2020
(0)
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Director

Functionality and Upgrades

I would love to be able to customize the system so that I could look at some drugs in one unit and...

Dec 2020
(0)
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Director

Other Observations & Comments

We see some really silly things and wonder what people are doing. If the nurses could get their...

Dec 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

We have been using the application for a while now, and we are happy with the application. There...

Dec 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

We have another system, and the data from that system and Kit Check’s system don’t always match up....

Dec 2020
(0)
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Manager

Technology

We had some glitches with the product, so I will take off points for it not working as promoted....

Dec 2020
(0)
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Manager

Future Outlook

I have been quite pleased with Bluesight for Controlled Substances and its quality. We are still on...

Dec 2020
(0)
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Manager

Implementation and Training

I felt pretty good going into the vendor’s training. Kit Check has been a very good vendor to work with....

Dec 2020
(0)
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Manager

Functionality and Upgrades

All of the systems that we looked at were pretty similar, but we have been pretty pleased with...

Dec 2020
(0)
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Manager

ROI / Cost (care and feeding)

One big change we had with the new system was addressing waste because that was never really...

Dec 2020
(0)
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Manager

Lessons Learned

I still have a lot that I am trying to clean up from before our go-live. One thing I would suggest...

Dec 2020
(0)
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Director

Functionality and Upgrades

The system does a very nice job of setting us up successfully to be able to use our workflows...

Dec 2020
(0)
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Manager

Win/Loss - Why they were selected (by current clients)

I have enjoyed working with the vendor. They are responsive to questions and give help when I need...

Dec 2020
(0)
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Manager

Functionality and Upgrades

The vendor did well with the software. The system gives us more robust monitoring. I do wish the...

Dec 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

The Kit Check application is very user friendly. Any time we have a new nurse manager or someone who...

Dec 2020
(0)
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Analyst/Coordinator

Implementation and Training

The implementation of the product went very smoothly. Part of that is due to engaging the consultant...

Dec 2020
(0)
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Analyst/Coordinator

Future Outlook

The vendor executives are involved. We have had calls with them where they have updated us on new...

Dec 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

In the system right now, we have the option to update the dates and time frame that we want, but if...

Dec 2020
(0)
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Director

Functionality and Upgrades

Kit Check's system is very easy to use. In the beginning, it was difficult to use until we really...

Dec 2020
(0)
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 or  to see details.

Director

Implementation and Training

When we went through the training with Kit Check, they didn't understand our pharmacy or our...

Dec 2020
(0)
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Director

Functionality and Upgrades

Now that we really looked at the system and we are working with it, we like it. We have learned a...

Dec 2020
(0)
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Manager

Future Outlook

My ultimate plan was to roll out the system for the whole hospital. But the hospital implemented a...

Dec 2020
(0)
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Manager

Technology

I support the vendor 100% and tell my colleagues about them. The vendor’s support has been...

Dec 2020
(0)
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Manager

Implementation and Training

The vendor has walked us through the training. When there are upgrades, the vendor pushes them out...

Dec 2020
(0)
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Director

Other Observations & Comments

We haven't gotten anything new from Kit Check in a couple of years that we have really wanted to...

Dec 2020
(0)
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Director

Lessons Learned

We have to have people who are invested and want the solution to work. We need people to understand...

Dec 2020
(0)
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Manager

Interfacing and Integration

The vendor is ahead of the curve in terms of integration. We are able to add new drugs frequently....

Dec 2020
(0)
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Manager

Service and Support

I have never had any issues with calling the vendor; someone is always available to answer my...

Dec 2020
(0)
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Manager

Functionality and Upgrades

Before we had the system, everything was manual. Looking at data from the last month took months to...

Dec 2020
(0)
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Manager

ROI / Cost (care and feeding)

The system pays for itself. It has helped us improve our processes. It has easily saved us half a...

Dec 2020
(0)
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Manager

Relationship

We have a really good partnership with the vendor. I am very satisfied with the product, the support...

Dec 2020
(0)
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Manager

Functionality and Upgrades

I would recommend the system to any customer that has Epic systems because of the ease of use.

Dec 2020
(0)
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Manager

Future Outlook

With the dashboards that are coming, I think the system is going to improve satisfaction. As we...

Dec 2020
(0)
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Manager

Service and Support

The vendor’s support during the COVID-19 crisis has been phenomenal. They asked us what drugs we...

Dec 2020
(0)
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Manager

Sales and Contracting

The vendor could do better with promoting and marketing. I know third-party vendors that push a lot...

Dec 2020
(0)
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Manager

Functionality and Upgrades

The only thing the vendor is missing is drips from our smart pumps, but those are on their way. I...

Dec 2020
(0)
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Manager

Functionality and Upgrades

The solution is very easy to use. I have done demos with other vendors’ platforms, and Kit Check’s...

Dec 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

This program is user friendly, and the vendor continues to provide updates and builds to help...

Dec 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

We have been able to improve the auditing of our controlled substances by identifying anomalies in...

Dec 2020
(0)
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 or  to see details.

Manager

Relationship

Kit Check is very transparent with prices, and I can call anytime and talk to the higher-ups if I...

Dec 2020
(0)
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Manager

Functionality and Upgrades

The analytics piece is pretty unique compared to the other software I have seen. The system...

Dec 2020
(0)
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Manager

Technology

Some things I would like to see the vendor move forward on are drips and PCAs. Those are areas of...

Dec 2020
(0)
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Director

Functionality and Upgrades

Bluesight for Controlled Substances is a good product. It helps us meet the need to be able to...

Nov 2020
(0)
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Manager

Functionality and Upgrades

This product brings to light the practices that are current within our organization. We need to...

Nov 2020
(0)
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Manager

Service and Support

The vendor's customer service people are phenomenal. I know a lot of people by name. We do have a...

Nov 2020
(0)
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Manager

Service and Support

Saying where the vendor could improve is hard because they are really phenomenal with the customer...

Nov 2020
(0)
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Manager

Implementation and Training

The implementation services are probably the highest score. The vendor works really well. The...

Nov 2020
(0)
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Manager

Service and Support

Our exposure to Kit Check is more high level because we have a technician that uses the product on a...

Oct 2020
(0)
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Manager

Service and Support

My experience with Kit Check has been positive. I really like the vendor's visibility, but I...

Oct 2020
(0)
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Manager

Functionality and Upgrades

This solution is very good. It has given us tremendous visibility for thousands of transactions. The...

Oct 2020
(0)
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Manager

Functionality and Upgrades

This solution is not the only source we use to find discrepancies. For example, we can find...

Oct 2020
(0)
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Manager

Other Observations & Comments

This drops data once a day, so we are never more than a day late. However, the solution would be...

Oct 2020
(0)
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Manager

Functionality and Upgrades

Kit Check has really done a good job related to the product. It works really well and does a great...

Oct 2020
(0)
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Manager

Functionality and Upgrades

When a discrepancy is open, it would be helpful if the system could send that to an assigned nurse...

Oct 2020
(0)
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Analyst/Coordinator

Service and Support

Kit Check doesn’t charge us for every little thing. If there is a whole other module that is a big...

Oct 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

The system is easy to read. The tabs are very well labeled, and the transactions are easy to...

Oct 2020
(0)
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 or  to see details.

Analyst/Coordinator

Service and Support

Kit Check is very supportive. Anytime we have a question or Kit Check comes up with something new,...

Oct 2020
(0)
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 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The system is an easy-to-use, closed-loop solution that takes out a lot of manual work normally...

Oct 2020
(0)
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 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We use the system primarily for drug diversion monitoring, but there are instances where we still...

Oct 2020
(0)
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 or  to see details.

Analyst/Coordinator

Service and Support

I truly appreciate Kit Check’s customer service and the fact that they take our feedback really...

Oct 2020
(0)
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Manager

Functionality and Upgrades

The system does what MEDITECH said it would do. The system is a lot better than what we had, and I...

Oct 2020
(0)
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 or  to see details.

Manager

Implementation and Training

Once we were in the implementation phase, the vendor was fairly quick in getting the data up and going....

Oct 2020
(0)
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Manager

Service and Support

We are getting pretty good support from the vendor. We have frequent calls with the representative...

Oct 2020
(0)
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Manager

Functionality and Upgrades

The system is pretty user friendly. I shared it with nurse managers in our institution, and they...

Oct 2020
(0)
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Manager

Other Observations & Comments

The system kicks out a transaction that is a significant load for an institution of our size. We...

Oct 2020
(0)
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Manager

Technology

I am not achieving 100% reconciliation on our list, but the system is still doing much more than our...

Oct 2020
(0)
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Manager

Other Observations & Comments

MEDITECH is working to improve, and they have a road map of new features they are working on. All...

Oct 2020
(0)
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Manager

Functionality and Upgrades

The biggest outcome that we have seen with the product is that we are able to drive down our...

Oct 2020
(0)
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Manager

Implementation and Training

The implementation was excellent, and the training was good. Kit Check spent a lot of time with us...

Oct 2020
(0)
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Manager

Relationship

Everything in the system works as promised. Kit Check has kept their promises, and we are working...

Oct 2020
(0)
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Manager

Service and Support

Kit Check's support people are fast at answering requests. We have some glitches that we need to...

Oct 2020
(0)
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Manager

Functionality and Upgrades

Bluesight for Controlled Substances does fundamental data analysis and pattern recognition in...

Oct 2020
(0)
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Manager

Functionality and Upgrades

I expected that the system would highlight some things that we need to work on. In terms of issues...

Oct 2020
(0)
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Manager

Functionality and Upgrades

Kit Check avoids charging for every little thing. They have been great. The system is easy, and most...

Oct 2020
(0)
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 or  to see details.

Manager

Service and Support

Any problems we have had with the system were when we were trying to get Kit Check to respond to our...

Oct 2020
(0)
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Manager

Functionality and Upgrades

We are using Bluesight for Controlled Substances to look at reports and see who is the highest user...

Oct 2020
(0)
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Manager

Functionality and Upgrades

There hasn't been any ongoing training for Bluesight for Controlled Substances. The system is pretty...

Oct 2020
(0)
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Manager

Service and Support

Kit Check's service is proactive because as they develop new things, Kit Check contacts us to look...

Oct 2020
(0)
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Manager

Functionality and Upgrades

The biggest selling point for Bluesight for Controlled Substances is the time-saving capabilities....

Oct 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

Kit Check's Bluesight for Controlled Substances takes away all of the manual processes. This makes...

Oct 2020
(0)
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Director

Functionality and Upgrades

Bluesight for Controlled Substances has given us what we were expecting and has made a profound...

Oct 2020
(0)
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 or  to see details.

Director

Relationship

We went live during the COVID-19 pandemic, so we had a little bit of a different experience trying...

Oct 2020
(0)
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Director

Technology

Unfortunately, the product continues to be a challenge. It isn’t accurate. It doesn’t track all...

Aug 2020
(0)
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Director

Other Observations & Comments

The product certainly has potential, but not all of the outcomes that we want are there. I don’t see...

Aug 2020
(0)
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Director

Service and Support

We have been requesting additional medication builds and fixes for a lot of glitches, but those...

Aug 2020
(0)
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Manager

Other Observations & Comments

We recently went live on the product, and that was pretty exciting. People are generally pretty...

Jul 2020
(0)
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Manager

ROI / Cost (care and feeding)

The vendor keeps about 90% of their promises. The vendor has a subscription model, so we basically...

Jul 2020
(0)
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Manager

Relationship

I would rate the vendor high for their implementation. They did quite well, and their market support...

Jul 2020
(0)
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Manager

Service and Support

I know that Kit Check has been in contact about COVID-19. There hasn't been much contact about that...

Jun 2020
(0)
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Manager

Service and Support

Kit Check keeps all of their promises. Some promises are easier to fulfill, and some take a while,...

Jun 2020
(0)
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Manager

Functionality and Upgrades

The system saves us a lot of time when we are reviewing narcotic records. All the data is face up....

Jun 2020
(0)
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Manager

Service and Support

The vendor is continually trying to evolve the product and bring in more aspects of the controlled...

Jun 2020
(0)
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Manager

Functionality and Upgrades

The only issue I have with the product is that the data feeds for nursing aren't correct. We are...

Jun 2020
(0)
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Director

Technology

I really like that the solution is web based. There is no requirement for a physical install, and...

Jun 2020
(0)
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Director

Service and Support

There was a change or a realignment, so our support changed. With our most recent change, we have...

Jun 2020
(0)
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Director

Relationship

Kit Check checks in with us, and they check in with the accounts on a regular basis to see how we...

Jun 2020
(0)
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Director

Technology

I would like to see tailored reports that cater to different audiences. With the product, what a...

Jun 2020
(0)
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Director

Functionality and Upgrades

Bluesight for Controlled Substances works exactly as promoted. I absolutely would recommend the...

May 2020
(0)
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Director

Functionality and Upgrades

There are opportunities for improvement and for making integration better. The solution is currently...

May 2020
(0)
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Director

Service and Support

Bluesight for Controlled Substances is not exceptional, but it does get the job done. The vendor...

May 2020
(0)
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Director

Functionality and Upgrades

There is some room for improvement with the reporting modules. There are areas where there is not an...

May 2020
(0)
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Director

Relationship

I have had some interactions with the vendor’s executives, especially during the kickoff, but not so...

May 2020
(0)
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Director

Other Observations & Comments

The product has helped us achieve tangible outcomes, but it hasn’t really done anything that is...

May 2020
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VP/Other Executive

Relationship

Kit Check is an excellent partner. They are very responsive. They have people from the president all...

May 2020
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VP/Other Executive

Other Observations & Comments

There is opportunity for any system to improve on integration and usability between pharmacy and...

May 2020
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VP/Other Executive

Relationship

The vendor has an opportunity to do any system business, like a quarterly business review, at an...

May 2020
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VP/Other Executive

Other Observations & Comments

Bluesight for Controlled Substances is fairly expensive, and it is hard to put a dollar value on the...

May 2020
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Manager

Functionality and Upgrades

We haven't really trained a lot of people on the product since we started. We are actually rolling...

May 2020
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Manager

Service and Support

The vendor has sent out information on how their software can be used for COVID-19. They are...

May 2020
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Manager

Functionality and Upgrades

The product is web based and updates easily and automatically. We are acting on findings from the...

May 2020
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Manager

Functionality and Upgrades

The product is part of our long-term plans. Ideally, I would like the product to be in our EMR. But...

May 2020
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Manager

Service and Support

The vendor has done what they have told us they are going to do. We used to get a pretty quick...

May 2020
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Manager

Relationship

The vendor hasn't been keeping all of their promises. The vendor was starting something new with...

May 2020
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Manager

Interfacing and Integration

The system has done very well in supporting our integration goals. We have almost a 100% audit. The...

May 2020
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Manager

Relationship

I would give the vendor a low rating for being proactive. We haven't heard anything from the vendor.

May 2020
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Manager

Implementation and Training

The initial training was pretty good, but when it comes to ongoing training, there has been zilch....

May 2020
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Manager

Functionality and Upgrades

We are having an issue with linking some of the oral tablets in the system. There are a lot of...

May 2020
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Manager

Functionality and Upgrades

The system has really helped to make the nurses accountable for their controlled substances and to...

May 2020
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Manager

Relationship

The system is pretty simple to use, but we run into problems when we need help. The vendor's support...

May 2020
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Manager

ROI / Cost (care and feeding)

Despite all of my complaints about the vendor and their lack of support, the vendor has a really...

May 2020
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Manager

Relationship

The vendor has some work that they need to do with the system. We have had a lot of issues. As a...

May 2020
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Manager

ROI / Cost (care and feeding)

We paid one big lump sum for the system, but I still feel like the vendor is charging for every...

May 2020
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Manager

Service and Support

We received an email from Kit Check about the COVID-19 crisis. The vendor let us know that there is...

Apr 2020
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Manager

Implementation and Training

I don't necessarily have 100% visibility into the vendor's training because I am not an end user....

Apr 2020
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Manager

Functionality and Upgrades

I really like the product's flexibility. The support for the configuration is really good and has...

Apr 2020
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Manager

Implementation and Training

Kit Check was able to come on-site for a recent implementation, and they used queries and...

Apr 2020
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Manager

Functionality and Upgrades

The product itself is pretty intuitive. The screens and steps are clear, and everything is really...

Apr 2020
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Manager

Service and Support

The vendor's support people are always really quick to respond. We have a direct 800 number. If we...

Apr 2020
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Manager

Functionality and Upgrades

The product enhances our ability to monitor the diversions of controlled substances. A nice thing...

Apr 2020
(0)
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