Bluesight for Controlled Substances
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

We recently had a technician who stepped down, and the system's automated processes made our...

Apr 2022
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Manager

One pro of the product is that it eliminates a lot of cross-referencing and cross-checking work. A...

Apr 2022
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Manager

The system provides us with a lot of information and great insight. We certainly enjoy the product,...

Apr 2022
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Manager

Some of the challenges that we are having with the system are making sure that everything is...

Apr 2022
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Manager

I was skeptical of Bluesight for Controlled Substances at first because we have gone through a few...

Mar 2022
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Manager

The implementation went really well. The vendor had wonderful customer service, and I had great...

Mar 2022
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Manager

Since our EHR has such a low market share, I wouldn’t have been surprised if nobody had invested the...

Mar 2022
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Manager

We got Bluesight for Controlled Substances because the vendor offered it to us as part of their...

Mar 2022
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Manager

We only use Bluesight for Controlled Substances in one area, and we are looking at moving to another...

Mar 2022
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Manager

The product has allowed us to reconcile drug administration and drug defenses for a certain area...

Mar 2022
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Manager

Kit Check has a lot to do if they want to improve the user experience. Their system is pretty high...

Mar 2022
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Manager

We are working on understanding the product. We are getting data, but we are not sure how long it is...

Jan 2022
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Manager

The product’s dashboard is very useful. We are getting data from some of our systems, and Bluesight...

Jan 2022
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Manager

The implementation experience was great. It was above and beyond. But the updates of the software...

Jan 2022
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Manager

The product is very user friendly for the pharmacy technicians because they are familiar with it....

Jan 2022
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Manager

The web support has actually really declined in the last couple of years. I am really shocked by...

Jan 2022
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Manager

I hope we will see the updates the vendor has been advertising. The vendor has been very open to...

Jan 2022
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Director

At the end of the day, the product is identifying all sorts of practice issues and gaps. It is doing...

Jan 2022
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Director

Initially, in the implementation, we had a project manager from the vendor who was brand new to the...

Jan 2022
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Director

Our project manager has been highly available on numerous occasions for one-on-one training. Even if...

Jan 2022
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Director

The system is doing the basics of what we thought it would do, but when it was originally marketed...

Jan 2022
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Director

We are partnering pretty closely with the vendor and giving them ideas as we learn and discover...

Jan 2022
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Director

The product has a feature called an Individual Risk Identification Score (IRIS). There are various...

Jan 2022
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Director

Kit Check's support people have been very responsive and timely. We still have a project manager...

Jan 2022
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Director

Our outcomes are really good just because of how blind we were before we had data from Bluesight for...

Jan 2022
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Director

There are a couple of little things that the system is not doing yet that I would like to see it do....

Jan 2022
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Analyst/Coordinator

We have to do a lot of data validation in the system because there are still areas that require a...

Jan 2022
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Analyst/Coordinator

There is a lag when using the system. Every time we click to a different page, we have to take a...

Jan 2022
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Analyst/Coordinator

Anytime a combination medication is administered in the EMR, it can skew the data. There is not a...

Jan 2022
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Analyst/Coordinator

Kit Check’s road map sounds great. Within this year, if the vendor can deliver on that road map and...

Jan 2022
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Analyst/Coordinator

The system is revealing opportunities for documentation accuracy so that we can see when those that...

Jan 2022
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Analyst/Coordinator

Kit Check’s fee schedule was significantly higher than the deals other vendors were willing to put...

Jan 2022
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Analyst/Coordinator

The implementation went very smoothly and was on time. Kit Check has good technical resources...

Jan 2022
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Analyst/Coordinator

The training for end users was not very robust. Users can sit through training session after...

Jan 2022
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Analyst/Coordinator

Our stakeholder team reviewed vendors, and Kit Check was not my first choice, but I was outvoted. It...

Jan 2022
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Analyst/Coordinator

There are things that we thought would be at a higher level of functionality that aren't there yet....

Jan 2022
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Director

When I first started looking at products, the Kit Check product seemed like it was the best one...

Jan 2022
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Director

Our contract with Kit Check goes for a while, but we will look at another product when the contract...

Jan 2022
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Director

In the past, we did an upgrade where Kit Check initially wanted to charge us a whole bunch of money,...

Jan 2022
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Director

Kit Check should have better user guides and training tools.

Jan 2022
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Director

I don't hear from Kit Check, but I don't know whether that is because they don't have anything to...

Jan 2022
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Director

The pandemic has really impacted our ability to do surveillance, so if the pandemic subsides and we...

Jan 2022
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Director

The product's reporting has been very helpful for investigations. It has increased the awareness of...

Jan 2022
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Director

The vendor could improve by offering some kind of best-practice alert. The vendor works work a lot...

Jan 2022
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Analyst/Coordinator

The solution is an excellent tool for monitoring controlled substance activity. However, not all of...

Jan 2022
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Analyst/Coordinator

I would like to see certain advancements in the system. A few of those advancements would be...

Jan 2022
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Analyst/Coordinator

The solution's patient care and OR modules are working well.

Jan 2022
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Analyst/Coordinator

Our pain points with the solution would be its pharmacy module, its need to invest in a portfolio...

Jan 2022
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Director

When we contact the support people, they follow up and get the right person involved.

Jan 2022
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Director

The vendor was very proactive early on. But now that the product is stable, they are a bit hands...

Jan 2022
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Director

Bluesight for Controlled Substances is a good platform. It is easy to use, and nurses are more...

Jan 2022
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Director

We are looking at another vendor for drug diversion technology, but the future is unclear in terms...

Jan 2022
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Director

There are three different packages to choose from in terms of cost, and because of the setup in the...

Jan 2022
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Director

The trainers did everything virtually, but it would have been nice to have boots on the ground...

Jan 2022
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Director

The product has a general connection with the Epic system. Hiccups occur every now and then, but for...

Jan 2022
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Director

The vendor is adapting, and they are always asking for customer insights on what they could do...

Jan 2022
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Director

We have old technology with Omnicell, such as automated dispensing machines. When we were deciding...

Jan 2022
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Manager

I have discovered issues with Bluesight for Controlled Substances recently that are disappointing....

Jan 2022
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Manager

Kit Check is struggling with new technology, like being able to open a closed event that was closed...

Jan 2022
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Manager

Kit Check used to have this feature where we could click to contact them within Bluesight for...

Jan 2022
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Manager

My concern is Bluesight for Controlled Substances has never caught a diverter for as long as we have...

Jan 2022
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Manager

I have ongoing issues with Bluesight for Controlled Substances. That is partly our fault but also...

Jan 2022
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Manager

We are starting to get nickel-and-dimed for Bluesight for Controlled Substances. Over the years, we...

Jan 2022
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Manager

Kit Check has been very supportive in our Bluesight for Controlled Substances implementation, and...

Jan 2022
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Manager

Kit Check is struggling to get the data they need from our automated dispensing cabinets and other...

Jan 2022
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Manager

I don't always take Kit Check’s advice, but they are always trying to offer advice around new...

Jan 2022
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Manager

Our waste documentation and general documentation have definitely improved since using Bluesight for...

Jan 2022
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Manager

Having the system is definitely an advantage. We didn't have any solutions for drug diversion...

Jan 2022
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Manager

The biggest problems that we had with the solution in the past were that it would go down...

Jan 2022
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Manager

Kit Check has a basic contract, and they haven't charged us any add-on fees.

Jan 2022
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Manager

Our implementation was great. Kit Check went above and beyond.

Jan 2022
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Manager

The biggest problem that I have with the system is that it matches up administrations and removals...

Jan 2022
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Manager

The vendor has made a few little tweaks to the system in the time that we have been with them, but...

Jan 2022
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Manager

Kit Check is very responsive. I have called and emailed them, and they have responded every time...

Jan 2022
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Manager

The system has helped us to identify areas in the hospital where we have less control over our...

Jan 2022
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Manager

I appreciate that Bluesight for Controlled Substances merges reports from our third-party systems. I...

Jan 2022
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Director

The system is very complex, so I can't hold the vendor accountable for the implementation, but it...

Jan 2022
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Director

The system is part of a new generation of diversion detection software that replaced our old-school...

Jan 2022
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Manager

I wish I could pull data from Bluesight for Controlled Substances more easily. The site times out...

Jan 2022
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Manager

I actively reach out to Kit Check's support when needed, but if I go straight to the Kit Check's...

Jan 2022
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Manager

I would be a lot more satisfied if Kit Check fixed a couple of the search query problems and if they...

Jan 2022
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Director

The system was the first program where we had the ability to have closed transactions. It gave us...

Jan 2022
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Director

We have been trying to work collaboratively with the vendor and give them ideas of things we would...

Jan 2022
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Director

The system is exactly what we bought. Any system is going to have some limitations, but at this...

Jan 2022
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Director

The system offers cloud-based technology. There are times when a file doesn’t upload. If we contact...

Jan 2022
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Director

My recommendation of the product depends on certain points. Our state board has very specific...

Jan 2022
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Director

I anticipate my satisfaction being about the same a year from now. We should have some new things to...

Jan 2022
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Director

I don’t think we are nickel-and-dimed. We asked the vendor to create something special for us, and...

Jan 2022
||
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Director

We recently looked into other drug diversion monitoring systems, and we found that Bluesight for...

Jan 2022
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Director

When people first start to use Bluesight for Controlled Substances, they are very confused by it. I...

Jan 2022
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Director

Kit Check is much more responsive than they used to be. They have improved.

Jan 2022
||
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Manager

I work with someone from Kit Check directly, and we have a regularly scheduled meeting where we can...

Jan 2022
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Manager

This year, Kit Check created a user group that has regular meetings. Users can give feedback about...

Jan 2022
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Manager

The product has given us the ability to quickly analyze an individual diversion risk. We can...

Jan 2022
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Manager

Most of the users have felt that the product is pretty easy to use. The only thing they struggle...

Jan 2022
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Manager

One of the advantages of the system is that we don't have to get updates on the system because it is...

Jan 2022
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Manager

When I send Kit Check emails about any issues, they resolve those issues in a timely manner and get...

Nov 2021
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Manager

Bluesight for Controlled Substances has shown us areas that we can improve in terms of charting...

Nov 2021
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Manager

Bluesight for Controlled Substances has a 24-hour notification capability. It communicates really...

Nov 2021
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Manager

We do have a lot of discrepancies with our fentanyl drips or continuous narcotic infusions. Those...

Nov 2021
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Analyst/Coordinator

The product has improved a little bit since last year. The software now allows some audits, and the...

Nov 2021
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Analyst/Coordinator

I am still waiting for some improvements to the product. The vendor is supposed to be rolling out...

Nov 2021
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Analyst/Coordinator

I would tell others looking at the system to definitely go for it. The system saves a lot of time....

Nov 2021
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Analyst/Coordinator

The system has provided us with a lot that we have needed in terms of auditing, and we use the...

Nov 2021
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Analyst/Coordinator

We would like for the system to audit continuous drips, which are medications in an IV bag. Kit...

Nov 2021
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Analyst/Coordinator

We meet with Kit Check to make sure that everything is going smoothly and so that we can give any...

Nov 2021
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Manager

I would buy Bluesight for Controlled Substances again. Kit Check is fairly proactive. They contact...

Oct 2021
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Manager

We have Kit Check do a lot of training. We have established a training program with Kit Check and...

Oct 2021
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Manager

Bluesight for Controlled Substances doesn't really integrate with a lot, so we have to get reports...

Oct 2021
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Manager

The vendor is very proactive. They look to their customers' needs. They are very open to our...

Oct 2021
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Manager

The vendor works with other companies and solutions. Bluesight for Controlled Substances does a...

Oct 2021
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Manager

There could be something in the solution to help us map all of our drugs. In the beginning, we had...

Oct 2021
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Manager

Any dosage form that has a rate to it won't translate over into the solution.

Oct 2021
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Manager

The solution is very user friendly. We are able to concisely visualize what happens with our...

Oct 2021
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Director

The solution gives us a lot more visibility into what is going on with our controlled substance use....

Oct 2021
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Director

The system has met our needs. I am happy with it. I appreciate that the vendor does a better job of...

Oct 2021
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Director

The system is very resource intensive and time consuming because we have to do a manual review of...

Oct 2021
||
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Director

The solution does surveillance activities. When we log in to it, it identifies background users who...

Oct 2021
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Director

The vendor is very upfront with their prices. They overdeliver for what they have been charging us....

Oct 2021
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Director

The system goes through frequent changes. So if a user doesn't log in very often, the system will...

Oct 2021
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Manager

Bluesight for Controlled Substances has helped with creating hot lists for people to watch for...

Oct 2021
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Manager

Kit Check is a great company to work with. If we come up with a suggestion for a better way to...

Oct 2021
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Manager

The product meets all of our needs that we have now, but there is always room for improvement. When...

Oct 2021
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Manager

The only thing I am still waiting for is a better connection between Kit Check’s system and another...

Oct 2021
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Manager

Kit Check avoids charging us for every little thing. There are a lot of bundled items and a lot of...

Sep 2021
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Manager

Kit Check is willing to have someone train and do things, but it is a little cumbersome to put in...

Sep 2021
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Manager

Kit Check isn't proactive. If the system has an issue, usually an individual reaches out. We have an...

Sep 2021
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Manager

Bluesight for Controlled Substances automates the process for pharmacist verification. It takes the...

Sep 2021
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Manager

In Bluesight for Controlled Substances, a lot of things automatically close, and that is nice. That...

Sep 2021
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Director

Things have been good; Bluesight for Controlled Substances is a good program. If we use the system...

Sep 2021
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Director

One of the things that I want from the vendor that I can’t get is information on how other people...

Sep 2021
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Director

Bluesight for Controlled Substances is a program that requires vigilance, and the size of the...

Sep 2021
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Director

It takes work to set up the interfaces and a lot of work up front to get the medication libraries...

Sep 2021
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Director

People better have a commitment to doing what they need to do and following up, or else the solution...

Sep 2021
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Director

If we are able to work on a unit and the nurse manager is able to talk to the nurses every day, then...

Sep 2021
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Director

When issues are identified, 99% of the time, there is a practice issue. And then we shore up that...

Sep 2021
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Manager

Bluesight for Controlled Substances is able to capture our data and capitalize what is pulled versus...

Sep 2021
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Manager

Something Kit Check does well is present just the sheer data that they have been able to present to...

Sep 2021
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Manager

We have had trouble with some of our data, but I don’t think that is on Kit Check. They are working...

Sep 2021
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Manager

Kit Check is closing the loops on the appropriate data. We are getting a high-level review of nurses...

Sep 2021
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Manager

Our experience with the vendor has been very positive. We have provided feedback, and they have...

Sep 2021
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(0)
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Manager

Bluesight for Controlled Substances works pretty well. I am a big fan. It interfaces quite perfectly...

Sep 2021
||
(0)
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Manager

Kit Check needs a better system for communicating their upgrades and changes. There were several...

Sep 2021
||
(0)
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Manager

The main goal of the system is the proactive auditing of transactions, and the system fulfills that...

Sep 2021
||
(0)
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Manager

Bluesight for Controlled Substances has some issues with database integration, but Kit Check...

Sep 2021
||
(0)
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Manager

There have been a number of occasions where we needed to escalate something with Kit Check, and that...

Sep 2021
||
(0)
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Manager

The support is very, very good. Kit Check provides a lot of comparative data, and that is very...

Sep 2021
||
(0)
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Manager

I would tell others to come into Bluesight for Controlled Substances with their eyes open.

Sep 2021
||
(0)
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Manager

There are always two sides to liability when we are dealing with controlled substance surveillance....

Sep 2021
||
(0)
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Manager

The challenge with ongoing training is multifactorial. There is a use for the product that needs to...

Sep 2021
||
(0)
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Manager

The solution that everybody wants is for the program to spit out the names of the person we need to...

Sep 2021
||
(0)
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Manager

The value that the vendor has provided simply by virtue of the algorithms and their consolidation of...

Sep 2021
||
(0)
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Manager

The support is good because I always get a response when my question is important.

Sep 2021
||
(0)
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Manager

We have had some success with using Bluesight for Controlled Substances for finding diversion. I...

Sep 2021
||
(0)
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Manager

The report for the individual risk identification scores is awesome. I like the scores. The report...

Sep 2021
||
(0)
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Manager

We have had several cases that we have investigated. Some have been prompted by the system, and we...

Sep 2021
||
(0)
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Director

There are a few things that we can't quite get correct. A few glitches are skewing the data a bit,...

Sep 2021
||
(0)
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Director

The closed-loop accountability has helped us identify some practice issues in our organization that...

Sep 2021
||
(0)
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Director

Kit Check's support has been great. Kit Check assigned us an account person, and we have regular...

Sep 2021
||
(0)
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Director

One tangible outcome is the amount of time the system saves. I used to audit 100% of certain tabs...

Sep 2021
||
(0)
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Director

The main bulk of the product is incredibly intuitive and easy. Some pieces, such as the advanced...

Sep 2021
||
(0)
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Manager

There ought to be a disclaimer for any drug diversion monitoring product where before we implement...

Sep 2021
||
(0)
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Manager

There is a great deal of white noise in the data that comes out every day from Kit Check and other...

Sep 2021
||
(0)
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Manager

There are lots of problems associated with the data from this solution and other drug diversion...

Sep 2021
||
(0)
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Manager

Bluesight for Controlled Substances does not provide diversion monitoring capability. They provide...

Sep 2021
||
(0)
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Manager

The most significant thing that Bluesight for Controlled Substances has provided us is an end-to-end...

Sep 2021
||
(0)
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Manager

When the product came out of the box compared to now, Kit Check's ability to map products is much...

Sep 2021
||
(0)
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Manager

Someone from the main office of our organization started directing some of the work around how we...

Sep 2021
||
(0)
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Manager

I was hoping for more of a product that worked out of the box. We knew it wasn’t going to be exactly...

Sep 2021
||
(0)
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Manager

Sometimes I get frustrated that Kit Check can’t figure something out, or that some functionality...

Sep 2021
||
(0)
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Manager

There are a couple of ways Kit Check impacts us. Looking for diverters is difficult, and it was an...

Sep 2021
||
(0)
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Manager

We have challenged the solution's ability in a big way, but that hasn't been a bad thing. I feel...

Sep 2021
||
(0)
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Manager

The vendor is working on something that lets us audit certain medications. We noticed that we were...

Sep 2021
||
(0)
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Manager

We have found it helpful to have the accountability of people knowing that we reconcile our data...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Kit Check is doing everything that they can to support our integration goals.

Sep 2021
||
(0)
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 or  to see details.

Manager

The vendor's support is great. I get responses from the vendor on the same day that I contact them....

Sep 2021
||
(0)
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 or  to see details.

Manager

The meetings we had with the vendor were regular and well organized in order to get the system...

Sep 2021
||
(0)
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Manager

The system seemed to work pretty well once we got the data into it, but our data didn’t map...

Sep 2021
||
(0)
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Manager

The system doesn’t have the reporting I was hoping for. The system is essentially an actioning...

Sep 2021
||
(0)
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Manager

The thing that has me a little bit grouchy is that the vendor's billing started the same day we...

Sep 2021
||
(0)
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Manager

There was sticker shock with the vendor when we were being charged during the development phase. I...

Sep 2021
||
(0)
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Manager

The system is pretty easy to use once the development is done, and the vendor's support and...

Sep 2021
||
(0)
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Manager

I would buy the Kit Check system again. It is much better than a previous program we used. It gives...

Aug 2021
||
(0)
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Manager

We have had a couple of bumps, but overall, Kit Check has kept their promises. Whenever we have had...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Kit Check has taken several user recommendations and implemented them into the product. One of the...

Aug 2021
||
(0)
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Manager

We get our money’s worth with Kit Check. Our goal is to not get a fine from the DEA, and we have not...

Aug 2021
||
(0)
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Manager

Some of the nurse leaders have struggled with Bluesight for Controlled Substances, but it is hard to...

Aug 2021
||
(0)
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Analyst/Coordinator

The executives are very involved anytime I ask for help.

Jul 2021
||
(0)
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Analyst/Coordinator

When I bring any issues to Kit Check, they usually already have something planned. I usually don’t...

Jul 2021
||
(0)
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