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ControlCheck Commentary
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Subject Expert
Jackson Tate
Engagement Partner
KLAS Engagement Partner - Jackson Tate
 

Commentary Summary

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User Commentary

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Manager

I don't know how much longer we'll stay with ControlCheck. It costs a lot of money. ControlCheck...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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Manager

I don't know whether Bluesight's training program is really strong. With ControlCheck, we're...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

We do talk to Bluesight, and they seem to want to partner with us.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

ControlCheck helps identify drug diversion, but it isn't totally helpful. It helps with some...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

With ControlCheck, the bottom line is that we're looking for potential narcotic diversion. We have...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

I just don't think Bluesight has refined their product. We've given them recommendations and...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

When you're looking at as many events as we are in ControlCheck, when you click to assign something...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

ControlCheck has gotten better since we've used it. Bluesight has come out with new things. I can't...

Comment Tone Neutral
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Manager

Prior to our using ControlCheck, everything was manual. Being able to identify things and get all...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Manager

I honestly haven't thought about ControlCheck and AI because a lot of the data is so discrete. One...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

If I put a ticket in with Bluesight, they're really good at answering the issues that I have....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Overall, when you pull a medication out of a dispensing machine, the policy is that you have X...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

ControlCheck could be improved to have more functionality that makes sense to healthcare brains...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

ControlCheck is not cheap, but it's definitely worth the money as far as I'm concerned. With the...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

I've told the people that I've talked to, including friends at other facilities who have called and...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

If ControlCheck identifies an event and the nursing team documents something wrong in the chart or...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

The ControlCheck training program was okay. It left things to be desired. There wasn't a whole lot...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

In a hospital system, we operate 24/7, and the data in ControlCheck only gets uploaded once a day....

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Our primary wholesalers' information comes across very nicely and easily in ControlCheck. So far, it...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

The reports that come out of ControlCheck aren't functional. I'm not talking about the actual events...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Bluesight has been very good at keeping us abreast of what's in their pipeline. Early on, we offered...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

For support, we can put in a ticket, and there is a direct line. There is a disclaimer when we open...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

In the initial phase, training was very hands on. Bluesight was very hands on, and we did tests in a...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

I like that ControlCheck offers a 24-hour look back and a pretty much real-time review of...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Bluesight hasn't fully expanded their drug profile. They currently don't have all dosage forms...

Comment Tone Negative
Pillars Product
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Director

Bluesight is not perfect. If their infusions were able to be tracked, my money's worth would rate at...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

ControlCheck has some AI capabilities, and I think it is becoming stronger looking at pattern...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We believed that we had a good process in place for drug diversion, and the data from ControlCheck...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Bluesight is still learning, but they’re a strong partner for us.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We had different solutions being used at different locations, but we all agreed to move toward a...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

The support people we have with Bluesight have changed a couple of times, so that has been a little...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

The ControlCheck training was remote. We had meetings regularly, and it was good. Bluesight's people...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

ControlCheck is pretty simple to use. It’s the only system we have that does what it does. There may...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Bluesight's support is very good. We have to open a ticket when we have an issue, but the support...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

There's a lot of manual resolution required for repeated actions, and there seems to be no real...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Nothing is changing with ControlCheck. The vendor isn't telling us that we're making great...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

I would not buy ControlCheck again because I don't think it has helped us catch anything. There's so...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

I would like Bluesight to continue to hone their prediction model. They have the Individual Risk...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Bluesight’s support team is responsive, but there's really never a solution. When we explain that...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

I'm not super wowed with ControlCheck. We inherited it because the product used to be owned by...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

Bluesight did offer training, and they were trying to be helpful and offered multiple webinars. They...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Bluesight uses AI to normalize the habits of the nurses based on the area they're in. Bluesight...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

Bluesight has been great to work with. They have been very responsive. I don't even know when we've...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Bluesight's biggest area for improvement is around our anesthesia team, and they have a unique...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

ControlCheck is a stable system. The vendor has been very proactive about reaching out and making...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

When we're talking about diversions, if we count workflow or just poor-practice issues as false...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

If someone asked me, I'd say ControlCheck is a good solution and definitely worth considering....

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

We don’t have any plans to look at any other solutions right now. Bluesight has done well when I’ve...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The functionality that ControlCheck has is good, and it meets the needs of that functionality, but...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

ControlCheck does well in flagging transactions or behaviors that are potentially concerning. But we...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

I think Bluesight is placing too much emphasis on selling AI, whereas AI should simply be...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

We still don't have infusion capabilities with ControlCheck. Bluesight will roll out new features,...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

We've had a lot of turnover with our Bluesight account manager. Every time we feel like we're...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

The road map that Bluesight shares with us is very high level and seems to change quite frequently....

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

ControlCheck is allowing us to do a lot of reconciliation in an automated fashion, and it's...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

We've had response teams meet for good reason because ControlCheck has flagged patterns of concern....

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

A strong diversion program has, as one of its foundational components, safe handling practices...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We've seen some cases where tickets have been resolved very quickly by Bluesight, but we've also had...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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The IRIS review is really good at identifying practice issues with nurses. However, it is not as...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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The daily audit is useful for detecting diversion.

Comment Tone Positive
Pillars Product
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Manager

I haven't had to call Bluesight that many times, but I would say their support is excellent.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

There's only one thing I want Bluesight to improve. The information is uploaded the next day. It's...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Things are great with Bluesight. I really like ControlCheck. Bluesight has designed the application...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I haven't needed Bluesight's support, but I think ControlCheck is a very user-friendly application....

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

I do a lot of IRIS Registry reviews in ControlCheck that are related to high medication usage of a...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

All the support tickets I've submitted that required a quick resolution have been handled promptly....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Bluesight is pretty good about providing an annual road map and explaining it through webinars where...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

ControlCheck has been effective. It has really boosted our diversion monitoring program. I'm the...

Comment Tone Positive
Pillars Loyalty, Relationship, Product, Value
Evaluation Unrated

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Analyst/Coordinator

With ControlCheck, we have a lot of nurse managers who reconcile the variances on their units, so...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

We've had a few road bumps with ControlCheck. It's a fairly new product on Bluesight’s end, and we...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

The biggest piece that we're missing right now with ControlCheck is infusions and being able to...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Bluesight has done a really good job improving ControlCheck over time. A few of the larger...

Comment Tone Positive
Pillars Relationship, Product, Value
Evaluation Unrated

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Director

The ControlCheck software is very good. There is a challenge with the overlap between the days when...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

ControlCheck has worked very well with our EHR, and it is hard to find a problem with it. When we do...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

Bluesight’s support is good. They get right on top of things when we have an issue. If things are...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I would like to see what Bluesight could do with having some reports automated. I have a pharmacist...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

When we originally partnered with Bluesight, there weren’t any other solutions available. We were a...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

Where ControlCheck is good is in the day-to-day reconciliation of controlled substances,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Most of the time when we’re identifying diversion, we use the information available in ControlCheck...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

We don’t like when patients are on continuous infusions or PCAs because that information doesn’t...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

Human variability is what causes false positives. It comes down to bad practice behaviors, failure...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Bluesight provides pretty robust training documentation and works well with us during training.

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

With ControlCheck, we have caught several potential diversion cases that have resulted in...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Over the last year, Bluesight has made a lot of improvements to ControlCheck, particularly in...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

We recently had a change in our assigned Bluesight account representative, and the handoff was very...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

With ControlCheck, we have control, and that is what we like. We can see everything end to end and...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

I’m hoping Bluesight brings Protenus's analytics software into ControlCheck. Protenus seemed to use...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

We are struggling with ControlCheck because of the rapid implementation timeline we had. Our recipes...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

I really like Bluesight’s system, and their user groups are strong. The rollout can be a bit...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Director

I’m a bit torn on Bluesight regarding whether we have received our money’s worth. From a value...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Bluesight has a good product. Our biggest challenges have been getting data feeds from our sites and...

Comment Tone Positive
Pillars Loyalty, Operations, Product
Evaluation Unrated

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Director

Bluesight has been very good to work with, partly because we already have an established...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Bluesight makes frequent improvements, sometimes every other week. While this can feel a bit...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

We did not have anything like ControlCheck before, so overall, it has been a complete game changer....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

For medication trends, ControlCheck uses a single standard statement when someone's metric is high...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

For a long time, Bluesight has been promising to add features that other analytics vendors already...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

There are some additional filter features that I have requested through the Bluesight community,...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Bluesight sends out frequent notices. If there is a global outage or another issue, a banner will...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

Bluesight is doing a very good job with the system they have developed. I have worked with many of...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

Bluesight’s case management feature has a really good process for documenting and working through...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

ControlCheck could do better at grouping transactions, particularly with anesthesia. At least for...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

ControlCheck updates automatically and frequently. When I'm in the solution, it just says that it...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Bluesight does a lot, but they have missed some things. They make updates and changes to how the...

Comment Tone Negative
Pillars Culture, Loyalty, Relationship, Product
Evaluation Unrated

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Director

Bluesight's initial training was good. There is not really any ongoing training. Bluesight has a...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

There are some challenges with medication mapping that we have, and I don't know if they are on our...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Director

We have frequent meetings with our Bluesight account manager. They have pop-ups that appear and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Support sometimes can be a little delayed in some aspects. I get a response after three or four...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

I would recommend considering Bluesight to other organizations, but there are some other solutions...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

ControlCheck does integrate well with Epic and our cabinets. The system is pretty easy to use, but...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

Bluesight does a good job with what they have, but it still feels like there is a good amount of...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

ControlCheck's strength is in the constant upgrades and improvements. ControlCheck consistently...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

Bluesight's tech support team is a 10 out of 10. I don't work with any other vendors that are as...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We want ControlCheck to have better monitoring for the removal and start of infusions. I understand...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

Bluesight's expansion of the solution into central pharmacy reconciliation is especially valuable...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

Today, our need is to get comprehensive reconciliation and visibility into all controlled substance...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

I have been working with controlled substances for years, and I have seen solutions that are really...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

One area that keeps us up at night is that if we have locations that don’t use medication cabinets...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

ControlCheck has been an integral component of our organization-wide diversion monitoring program....

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

We have identified a lot of tweaks that could be made to improve ControlCheck. For example, the...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

ControlCheck’s strength is its ability to identify missing loop closures between the cabinet and the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I would like to have the ability to print events directly from ControlCheck. Right now, I have to...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

We have experienced some issues in ControlCheck where files haven't come through completely, and a...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

I would like to get more updates on somebody with a warning status. Instead of waiting for the next...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

We definitely receive our money’s worth with ControlCheck. I couldn’t imagine manually doing the...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

I believe Bluesight is at the top in terms of training. For training materials, Bluesight sends...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

I wish Bluesight would simplify a bit of the workflow, like the dashboard. I really don’t have a lot...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

The customer service support team is excellent. I feel like Bluesight's customer service support...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

ControlCheck is a great tool for making our work more organized and efficient. It is an excellent...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

If there is an update or something that went wrong, Bluesight sends me an email and lets me know...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

Since ControlCheck was updated, there have been some issues that weren’t issues in the past with...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

The biggest strength of ControlCheck is that it is in real time. It is a day behind, but it is still...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

ControlCheck lets us know when something is missing. It just seems like the solution is sometimes...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

We are still working out some of the idiosyncrasies with ControlCheck. I cannot say that we are...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

With ControlCheck, our first kickoff with the first person on our team did not go well. Then...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

I would like to see ControlCheck have a lot more higher-level permissions available from a...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

Bluesight's training for ControlCheck has definitely improved. They have been providing a little...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Bluesight was really good on the implementation part of ControlCheck; however, they do need to work...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

Bluesight's greatest strength is ControlCheck's user interface. The interface is easy to pick up and...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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