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Expanse Ambulatory EHR
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User Commentary

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Nurse

Operations

MEDITECH has worked to get some of the training we have needed and to correct some of the things...

May 2023
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Analyst/Coordinator

Operations

There is a lot of training to do, and we have to do it ourselves. That can be hard for an end user...

May 2023
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Analyst/Coordinator

Product

Expanse Ambulatory EHR is pretty straightforward from a lab perspective. Everything goes into the...

May 2023
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Director

Operations

MEDITECH’s service staff is pretty knowledgeable, but the implementation staff needs additional...

May 2023
||
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Manager

Relationship

MEDITECH does not keep their promises related to service. Their ticket system is terrible, and they...

May 2023
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CIO

Relationship, Relationship, Operations, Operations

Converting some of our affiliated medical practices over to Expanse Ambulatory EHR was rough even...

Apr 2023
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CIO

Product, Product

The product is not as well baked as MEDITECH made it sound like it was. In some places, the...

Apr 2023
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CIO

Product, Product, Value, Value

Even though we have issues with Expanse Ambulatory EHR, its price point isn't terrible, and MEDITECH...

Apr 2023
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CIO

Product, Product

MEDITECH should make the product more user friendly and less clicky and make the workflow more intuitive....

Apr 2023
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CIO

Relationship, Relationship, Product, Product

MEDITECH does a lot. They do quality tracking for clinical quality measures. The tool isn't bad, but...

Apr 2023
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CIO

Value, Value

MEDITECH doesn’t charge us for every little thing, but they charge us for more than I would like to...

Apr 2023
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(0)
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Analyst/Coordinator

Loyalty

When we were looking to go to the MEDITECH system, we looked at other vendors to see whether we...

Mar 2023
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Analyst/Coordinator

Operations

Our recent experience with training was unfortunately during the COVID-19 pandemic, so we did...

Mar 2023
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Analyst/Coordinator

Relationship

MEDITECH is pretty good at keeping up with all the regulatory things. They also send out DTS to us...

Mar 2023
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Director

Product

I like the entire EMR from beginning to end. MEDITECH is one of the only vendors that support things...

Feb 2023
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Director

Product

MEDITECH offers video visits in their module. With Expanse Ambulatory EHR, we have the ability to...

Jan 2023
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Director

Operations

When we were getting the system, we thought that our whole world was going to change. However, it...

Jan 2023
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Director

Operations, Product, Value

We can work with the system through an API. That makes things a little better for us. We started to...

Jan 2023
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Director

Operations

It takes a while to get responses from the vendor's support people. During our implementation, we...

Jan 2023
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Director

Product

Our clinicians' experiences with Expanse Ambulatory EHR have involved more clicks. Things take a...

Jan 2023
||
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Director

Product, Value

With Expanse Ambulatory EHR, we are integrated across all of our inpatient and outpatient areas....

Jan 2023
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Director

Product

The vendor is offering things in terms of new technology. Our adoption of the system is a little...

Jan 2023
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Director

Operations

MEDITECH really needs to provide training. They provide training on building the product but not...

Jan 2023
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Director

Operations, Product

When we first took Expanse Ambulatory EHR, it did not have a reference lab integration. That had to...

Jan 2023
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Director

Product

I would tell other potential customers that Expanse Ambulatory EHR is very comprehensive and has the...

Jan 2023
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Director

Relationship

MEDITECH has kept their promises. Our end users wouldn’t agree, but that is because they have...

Jan 2023
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Director

Product

I like some of the customization options that providers have in their documentation in Expanse...

Jan 2023
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Director

Product

The health management routine is very confusing and difficult to use in Expanse Ambulatory EHR. The...

Jan 2023
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Manager

Product

There is an interface between the ambulatory and acute care systems, but there are still two...

Dec 2022
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Manager

Product

The providers are generally happy with the system because of how everyone accesses the EHR from the...

Dec 2022
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Manager

Loyalty

We had an outpatient specialty group that wanted to move to Expanse Ambulatory EHR, and MEDITECH...

Dec 2022
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Manager

Product

I have a really great account representative who works well with me. It is the system functionality...

Dec 2022
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Director

Operations, Product

The product is not intuitive. For some of its aspects, people simply need to know how things work....

Dec 2022
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Director

Relationship, Product

All of our regulatory options and requirements are being met. We are not lacking anything from...

Dec 2022
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Director

Relationship

We get frequent road map presentations from MEDITECH in which we learn about everything that is...

Dec 2022
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Director

Relationship, Product

MEDITECH has come a long way in terms of keeping their product up and running. The vendor has pushed...

Dec 2022
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Manager

Relationship

I have been seeing the executives more at conferences, and they send out blogs and email updates....

Dec 2022
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Manager

Relationship, Product

MEDITECH has best practices, but I don't believe they have good reporting currently to help prove...

Dec 2022
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Manager

Culture

The salespeople sometimes make things seem a bit better than they are, but for the majority of...

Dec 2022
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Manager

Value

We don't get charged for updates or any regulatory enhancements. We just always have to pay for big...

Dec 2022
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Manager

Operations, Product

The system is easy to use, but I am computer literate. For most of our end users, there is a pretty...

Dec 2022
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Manager

Relationship

MEDITECH does a good job. They send out patient safety event notifications, and they do those...

Dec 2022
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Manager

Relationship

MEDITECH does a fairly good job of keeping up with regulatory requirements. Usually, there is a time...

Dec 2022
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Manager

Loyalty

Our acute side will be moving toward the Expanse version, so hopefully our satisfaction is even...

Dec 2022
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CIO

Product

The system still needs some things to be a better product. It is a bit difficult to get the...

Nov 2022
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CIO

Relationship

MEDITECH is pretty good about letting us know things. They don't reach out to us unless they need...

Nov 2022
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Manager

Loyalty

Our organization is strategically looking at growing the ambulatory space. We have selected the...

Oct 2022
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Analyst/Coordinator

Product

I like the aesthetics of Expanse Ambulatory EHR and the chart organization. I have full diagnostics...

Sep 2022
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Analyst/Coordinator

Product

When a provider is in a chart, they can only add one code per visit. I think that is a little...

Sep 2022
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Physician

Loyalty

We switched to MEDITECH's system a few years ago because we wanted to have uniformity across our...

Sep 2022
||
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Physician

Product

MEDITECH has made some advancements to their system over the last few months. I think that the...

Sep 2022
||
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Physician

Loyalty, Operations, Product

We had a pretty tough first year after we started on the solution. Looking back on it, we had a lot...

Sep 2022
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Physician

Product

MEDITECH's system could be improved in a lot of ways. We wish that it were more user friendly than...

Sep 2022
||
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Analyst/Coordinator

Operations

MEDITECH's training resources are scattered. The vendor has helpful webinars available and has...

Sep 2022
||
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Analyst/Coordinator

Product

MEDITECH's system does a great job with interfacing, and I would definitely recommend it to anyone....

Sep 2022
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Analyst/Coordinator

Product, Value

Our time with the Expanse Ambulatory EHR has been awesome. We have been happy with our experience.

Sep 2022
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Analyst/Coordinator

Product

We love Expanse Ambulatory EMR because we aren’t always stuck in the development hell where we never...

Sep 2022
||
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Analyst/Coordinator

Relationship

Some MEDITECH executives have come down to the level of my managers and talked with them, and I...

Sep 2022
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Analyst/Coordinator

Relationship

MEDITECH has a lot of user requests that come from a lot of places. While they do an amazing job...

Sep 2022
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CMIO

Loyalty, Product

Expanse Ambulatory EHR does not yet integrate as well with Expanse Acute Care EMR as would be ideal...

Aug 2022
||
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CMIO

Relationship, Product

What I would like to see from MEDITECH is a continued focus on making provider workflows that are...

Aug 2022
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CMIO

Product

I am very pleased with the fact that Expanse Ambulatory EHR allows us to implement new service lines...

Aug 2022
||
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CMIO

Loyalty, Product

Expanse Ambulatory EHR has a whole lot of potential because it is web based and mobile. The system...

Aug 2022
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CMIO

Relationship

I don't see MEDITECH as proactive. MEDITECH is often aware of issues but doesn't let us know about...

Aug 2022
||
(0)
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Analyst/Coordinator

Product

Expanse Ambulatory EHR doesn't flag medical necessity within the product so that we can see it clearly....

Jul 2022
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Analyst/Coordinator

Operations

MEDITECH doesn't provide much training. They pretty much make the users come up with their own training....

Jul 2022
||
(0)
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CIO

Culture, Value

Sometimes what the vendor promised and what we expected for the product were different things, so I...

Jul 2022
||
(0)
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CIO

Operations

We are still picking up a lot of blood and glass from the go-live. We started to match people with...

Jul 2022
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CIO

Product

One area we noticed that needs to be fixed is the process for doing chart prep and preparing a...

Jul 2022
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CIO

Operations, Product

The biggest challenges we have had have been with our ambulatory environment. MEDITECH's ambulatory...

Jul 2022
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Manager

Operations

It would have been nice to have an online education option that we could pull up to see what was new...

Jun 2022
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Manager

Product

Expanse Ambulatory EHR does what it is supposed to do. Some of the tasks, like faxing health...

Jun 2022
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Manager

Operations, Product

There are things about the system that I absolutely do not like. I don't like that what I see as a...

Jun 2022
||
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Manager

Operations

The implementation went fairly smoothly. There was an adjustment period, but that is probably...

Jun 2022
||
(0)
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Manager

Operations

The vendor's training definitely needs improvement. There needs to be more training on all that the...

Jun 2022
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