Expanse Ambulatory EHR Commentary
Filtered view: (11-75 Physicians)
Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Relationship, Product
In the MEDITECH ambulatory space, even though they have EHRs for both acute and ambulatory spaces...
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Relationship, Operations
We just transitioned over to regular support from MEDITECH, and it has actually been pretty good....
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Product
MEDITECH took over our ambulatory space. We had patient records in different systems and wanted to...
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Product
Quite a few of our doctors took to Expanse Ambulatory EHR very easily. As an organization, we have...
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Operations, Product
Expanse Ambulatory EHR is behind when it comes to some of the capabilities we have on the acute...
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Product, Value
We would like MEDITECH to improve the searchability in Expanse Ambulatory EHR, as well as the...
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Culture
We signed up for Expanse Ambulatory EHR with licensing per provider. Every couple of months,...
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Relationship, Product
We have to go through the first level of support before anything moves forward, and that can be...
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Relationship
Because of our support, we have to go through our hosting partner first, and if they can’t figure...
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Relationship
The vendor keeps restructuring. We had a really good account manager, and MEDITECH took that person...
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Loyalty, Product
It seems like the vendor is coming along and getting more robust with AI and some of the newer features....
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Relationship
Within the last year, the response time on our tickets has not been great. Some of the support teams...
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Value
I feel like the vendor kind of nickel-and-dimes us on new technology that is coming out and has to...
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Operations
MEDITECH’s initial training team is top-notch.
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Culture, Product
Expanse Ambulatory EHR's functionalities are not that bad; in fact, they are actually pretty good....
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Relationship
MEDITECH’s support team needs a serious overhaul. Their sales team lies. MEDITECH needs to get their...
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Operations
Our implementation of Expanse Ambulatory EHR was a bit rocky. MEDITECH has learned some things. The...
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Loyalty, Product, Value
We are not a big enough hospital to have Epic's EHR, so we could never get it. We wouldn't really...
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Value
MEDITECH charges for a lot of things, but I wouldn't say they charge for every little thing. The...
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Product, Value
The benefits our organization has realized by using multiple solutions from MEDITECH are really all...
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Relationship
The service from MEDITECH is good. I’m happy with how they have things structured with dedicated...
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Product
MEDITECH is trying to address interoperability with their product called Traverse. Interoperability...
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Product
If there is one area MEDITECH could improve, it would be developing more for the therapy side. We...
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Product, Value
Expanse Ambulatory EHR is affordable and newer, and it doesn’t have an old DOS look or boxy feel....
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Loyalty, Product
MEDITECH is doing the hospital and emergency room side of things and the clinic side of things. So...
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Product
Everything is functioning. I wish the system were functioning as it should be. One area where we...
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Loyalty, Product
Whether I would buy the system again is a tough question. I think the answer would be a hesitant...
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Product
A couple of guys will want to carry iPads versus laptops and push the buttons in MEDITECH Expanse....
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Product
Because we are on one build, there is a certain issue that makes it hard for other hospitals to...
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Culture, Relationship
MEDITECH keeps 95% of their promises. They are generally up-front when we ask whether we can do...
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Product, Value
Overall, MEDITECH's system is a pretty good, solid product for the price point. It provides pretty...
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Relationship
MEDITECH didn't deliver on the functionalities that we expected them to all the time, and there were...
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Loyalty, Product
Expanse Ambulatory EHR is doing a good job with the things that are in the system already, but it...
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Culture, Value
I feel like more things should have been included with the system. The cost was way too much for...
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Loyalty, Product
We were able to tweak the system to reduce pain points and provide measurable benefits based on our...
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Operations, Value
Expanse Ambulatory EHR is a great product. However, I would tell others going with it to hire their...
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Value
MEDITECH hasn't made it easy for existing customers to move to Expanse Ambulatory EHR. It isn't just...
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Product
When we purchased the system, we hoped that it would have the ability to integrate more effectively...
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Loyalty, Value
MEDITECH's system has been our EHR for many years. In general, it works as promoted. Our feeling...
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Product
Generally, we are using third-party offerings because MEDITECH’s offerings lack functions and...
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Product
Our providers find the system's ambulatory side to be a little more user friendly than its acute...
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Product
MEDITECH's standard reports could be a lot better. Users basically have to create their own. There...
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Relationship, Product
When there is a feature that we want in the system, it becomes an idea, and the vendor is painfully...
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Relationship
MEDITECH could make some progress with their support. They often just tell us to read the document...
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Operations, Product
For the most part, Expanse Ambulatory EHR is fairly intuitive and requires minimal training. The web...
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Loyalty, Relationship, Product
MEDITECH is headed in a good direction by staying up with current trends and trying to get ahead of...
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Product
With Expanse Ambulatory EHR, the flexibility of being able to customize things as we would like them...
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Relationship, Operations
MEDITECH could improve the people who are doing the support and training. Sometimes they don't...
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