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Expanse Ambulatory PM Commentary
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Chris Clune
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KLAS Research Director - Chris Clune
 
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Commentary Summary

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User Commentary

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CISO

Loyalty, Relationship

MEDITECH is aware that we are evaluating other products, but I haven't seen them step up. I am...

Apr 2024
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(0)
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Manager

Relationship, Product

On the PM side, we have gotten to a relatively good place after tons of optimization. There is some...

Jan 2024
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(0)
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Manager

Relationship, Operations

A lot of times, MEDITECH’s knowledge base articles are not kept up-to-date, and then the customer is...

Jan 2024
||
(0)
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Director

Product, Value

I like that Expanse Ambulatory PM is fully integrated on its acute side. That way, we only have one...

Jan 2024
||
(0)
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Director

Value

MEDITECH charges us more now than they used to, but considering what other vendors charged, I...

Nov 2023
||
(0)
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Director

Product

Scheduling in Expanse Ambulatory PM is easy.

Nov 2023
||
(0)
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Director

Relationship, Product

The product is more clinically favored. If we are halting production for a provider due to a quirk,...

Aug 2023
||
(0)
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Director

Product

There is a problem with Expanse Ambulatory PM. When I am turning in an ambulatory account to my...

Aug 2023
||
(0)
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Director

Relationship, Product

MEDITECH’s delivery of new technology is slow. The issues we are having seem like problems the other...

Aug 2023
||
(0)
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Director

Relationship

We have a MEDITECH specialist for our ambulatory and acute modules, but that person can only take...

Aug 2023
||
(0)
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Manager

Relationship

MEDITECH’s support is pretty good, and that is why our relationship with MEDITECH is great....

Jul 2023
||
(0)
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Manager

Culture, Relationship, Operations

Some requests that we put in were sent as ideas, and years later, they still haven't been fully...

Jul 2023
||
(0)
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Analyst/Coordinator

Product

It seems like MEDITECH struggles with Expanse Ambulatory PM. For example, there are a lot of clicks...

Jul 2023
||
(0)
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Analyst/Coordinator

Loyalty, Product

Expanse Ambulatory PM is a good product, and MEDITECH is coming out with some new things so that we...

Jul 2023
||
(0)
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Manager

Relationship

MEDITECH's support has taken a dip, but that isn't necessarily their specialists' fault. MEDITECH...

Jun 2023
||
(0)
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Manager

Culture, Relationship

Our MEDITECH account representative is great. Usually, if I have an issue where someone isn't...

Jun 2023
||
(0)
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Manager

Product

Expanse Ambulatory PM is easier to manipulate, build, and customize than MEDITECH's EHR is. However,...

Jun 2023
||
(0)
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Nurse

Operations

We would like to see in-person training from MEDITECH, but after that training, some interactive...

May 2023
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(0)
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