Expanse/MaaS Commentary
Filtered view: (Large - Over 400 Beds)
Subject Expert
Coray Tate
VP of Engagement
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User Commentary
Relationship, Product
MEDITECH needs to invest more in the technology that makes work smoother and easier. I understand...
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Loyalty, Relationship, Product
MEDITECH needs to be more focused on the operations in hospitals and making things smoother for...
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Loyalty, Product
We have been with MEDITECH for a long time. A lot of people have obviously moved to Epic and have...
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Loyalty
Right now, we are being very careful with AI. Lots of vendors are presenting their AI solutions, but...
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Relationship
We have regular meetings with MEDITECH and are able to escalate to senior leadership when needed. We...
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Relationship, Product
Expanse Acute Care EHR meets all of our needs, and MEDITECH is consistently improving their products...
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Loyalty, Product
MEDITECH continues to augment the platform. They have multiple initiatives with AI. They are working...
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Product
The system needs better customization and flexibility in its application service model. The system...
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Operations
With MEDITECH's training program, they come out with best practice documents for their functions,...
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Product
The solution meets our requirements and needs. There aren't a lot of major workarounds we have to do....
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Relationship, Operations
MEDITECH has a quarterly road map, and they have sessions with customers. But I have never really...
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Loyalty, Operations
We are replacing Expanse Acute Care EHR. After we merged with another organization, we talked about...
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Loyalty, Relationship
It seems to take a long time to get new functionality if things are not perceived as broken from the...
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Value
Our team has been able to support Acute Care EHR without having a very big team, so that keeps our...
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Product
I truly do not know whether Expanse Acute Care EHR is the best solution for an organization of our...
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Loyalty, Product
We have a long history with MEDITECH, but more recently, there have been limited avenues to keep...
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Operations
I do not think MEDITECH’s training program is fully formed. It is very different from what I have...
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Value
The cost of Expanse Acute Care EHR is a key driver for adoption because it is cost-effective, but we...
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Product
There are a lot of opportunities for medication reconciliation in the system. We have had big...
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Loyalty, Relationship, Product
MEDITECH is slow to bring innovations forward. I don't believe for a second that MEDITECH is going...
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Product
The level and longevity of the integrations that we can achieve between MEDITECH's system and...
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Value
MEDITECH has delivered on their acute product very well. They have a good system that is well worth...
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Loyalty, Relationship, Product
We actually influence MEDITECH's priorities and road maps to get them to do some key things for us...
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Loyalty, Operations
I think what MEDITECH is doing to build and improve is right. They are going about how they do AI in...
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Relationship, Value
MEDITECH is a high-value, low-cost solution provider that is very in tune with their customers. They...
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Loyalty
We are moving from MEDITECH's EHR to Epic's EHR due to all of the functionalities that MEDITECH does...
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Loyalty, Product
Expanse Patient Accounting is on the old version and still looks ancient.
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Operations
The ongoing training is done by our team here and not by MEDITECH.
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Loyalty
I think MEDITECH is part of our long-term plans.
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Relationship
When our informatics team reaches out, MEDITECH helps however they can with our version. They are...
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Product, Value
MEDITECH's system is pretty good, but we really need to update it; that is our problem. We haven't...
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Product
When we change a guarantor or insurance company, the system is supposed to automatically message...
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Value
Right now, the system goes down a lot, but I don't know whether those issues are directly related to...
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Product
The system is user friendly and convenient. It has nice workflows for our patient registration. It...
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Product
Being able to see the complete open chart is just very convenient and user-friendly. There is a...
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Product
We get so many phone calls from clinicians asking whether the patient has been capitated to a...
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Product
I would like the insurance plan, the name of the insurance, the IPA, and the capitated hospital to...
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Culture, Product
MEDITECH doesn't keep all their promises. There are some things that we have asked for since the...
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Product
What I like about Expanse Acute Care EHR is that everything is integrated and in one platform. I...
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Operations, Product
I use Expanse Acute Care EHR a lot, so I'm very comfortable using it. The screen is just very easy...
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Relationship, Product
I want MEDITECH to improve some reports in Expanse Acute Care EHR, such as things with the output of...
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Product
When we moved to Expanse Acute Care EHR, it was hard for us to know whether things had to be a...
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Loyalty, Product
I am still getting used to Expanse Acute Care EHR. It is built better than our last system, but we...
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Commentary Summary
Comment Type Breakout