Expanse Patient Accounting Commentary
Filtered view: (Small - 1-150 Beds)
Subject Expert
Coray Tate
VP of Engagement
Commentary Summary
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User Commentary
Product, Value
MEDITECH doesn't do a whole lot of updates with their accounting system. It is decent. MEDITECH does...
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Relationship, Operations
The implementation for Expanse Patient Accounting went extremely well. I do have support from...
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Operations
MEDITECH made us get an outside firm for training, but we picked well with what we did, so I am okay...
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Product
I would like MEDITECH to enhance some things, and there is always something more we want. In Expanse...
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Culture, Product
Expanse Patient Accounting is pretty straightforward in terms of what it can do.
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Relationship
I don't talk with MEDITECH's support people as often as I used to, but they have a ticketing system....
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Product
The only thing I don't like is that with MEDITECH's system, each group only knows its part. However,...
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Product
Expanse Patient Accounting is more forgiving than other systems we have had. If we make an error, it...
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Product
Expanse Patient Accounting is very user-friendly, but there are some areas that I don't particularly...
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Relationship, Product
I never had issues with MEDITECH until a recent update that caused issues with the dashboard. The...
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Relationship
I have the personal cell phone numbers of people at MEDITECH, and I don’t use those often, but when...
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Product
I have seen Expanse Patient Accounting have a few little hiccups in some places, but I have also...
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Value
I would retire if I had to switch vendors. I am very happy with MEDITECH. The system could always be...
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Operations
The vendor's training is lacking. We need more virtual training or a pathway to train new employees....
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Relationship, Product
I like the versatility of Expanse Patient Accounting. We have multiple service lines that all have...
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Operations
MEDITECH has really good training available, though there could be more. For my role, I deal with...
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Culture, Value
Lately, my issue with Expanse Patient Accounting has been interfaces. We have other products that we...
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Relationship
With some of our issues that we open with MEDITECH, we don't get timely responses, and we do have to...
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Relationship
If MEDITECH finds issues, they send information out to all their customers and alert them that a...
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Relationship, Product
Expanse Patient Accounting meets our needs, and MEDITECH is very good to work with. They have a...
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Value
In healthcare, it feels like everything is very expensive, but that is the nature of software....
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Operations
The biggest downfall is the limitation of sessions. When MEDITECH switched the product to being web...
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Value
MEDITECH didn't have a financial package that was functional and that would allow us to do our...
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Relationship, Operations, Product
Sometimes, there seems to be a gap between the people building Expanse Patient Accounting and the...
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Product
The customizability in Expanse Patient Accounting is very nice. We have very specific billing rules,...
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Culture, Value
When we went live with Expanse Patient Accounting, it was hard because MEDITECH marketed the...
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Relationship
Sometimes MEDITECH’s customer service is a little lacking in giving us what we need. Their support...
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Operations
MEDITECH is getting better at training. They are offering more training. Once we know how to use the...
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Product
With Expanse Patient Accounting, things aren't working, and we can't even get certain files to...
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Product
MEDITECH’s RCM product is more robust than we have ever had in an EMR. The reporting is better than...
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