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MEDITECH Home Health Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I'm not sure how things are broken down between MEDITECH's hospice and home health sides, but I feel...
AI is obviously the newest, biggest, latest, and greatest thing affecting all sorts of things...
With some of the things that MEDITECH develops for the homecare software, we kind of get the...
MEDITECH has improved quite a bit in terms of response time. While the resolution of ideas may not...
I appreciate the interfacing between the home health product and the Expanse product that our...
MEDITECH does not currently provide specific clinical training for updates. It is up to the...
There are limitations in the software that prevent MEDITECH from fully partnering with us due to the...
With the hospital, MEDITECH Home Health connects but does not fully integrate, so information must...
MEDITECH has the capability to be helpful and to help us figure things out, and they are always...
There is not a lot of continual training that I'm aware of.
I’m not a fan of the new documentation page and how it opens in the MEDITECH system. It is very...
My biggest challenge right now is that we were moved to the web version of MEDITECH's system after a...
Commentary Summary
Comment Type Breakout