Meditology Services Security & Privacy Consulting Services Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
Loyalty
I have ideas and things Meditology Services should be able to do. There is nothing major, but we are...
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Relationship
For the most part, I'm pretty happy with Meditology Services right now and with their strategic...
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Relationship, Services
HITRUST comes out with changes to how they play and what the rules are, so we would like Meditology...
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Relationship
The relationship that we have with Meditology Services is definitely collaborative, particularly...
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Relationship
The last time Meditology Services did a security risk assessment, the assessment was a little...
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Relationship, Value
Meditology Services is very good to work with. We have a very good relationship with our account...
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Relationship, Operations, Value
With Meditology Services, there are no surprises. Issues are discussed in advance, and we know what...
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Loyalty, Operations
With Meditology Services, we value their ability to understand our extremely complex organization....
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Relationship, Operations, Services, Value
Meditology Services exceeded our expectations with their professionalism. They were clearly...
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Relationship
I have been pleased with the service provided.
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Loyalty, Services, Value
We chose Meditology Services because of their staff augmentation experience and quality. They are...
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Services, Value
Meditology Services doesn't nickel-and-dime. They typically come back and say that we have...
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Relationship, Services
The team often says that the engagement feels like a partnership, not just a consulting engagement....
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Operations, Services, Value
The only area where we have had to do any work, though Meditology Services has managed it, is the...
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Relationship
If we are behind schedule, I have to put a change request into the project to go to the executive...
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Loyalty, Relationship
Meditology Services has been our go-to partner, but originally, we did an RFP. The firm has been our...
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Relationship
Meditology Services has great expertise. They are a true partner. Meditology Services is willing to...
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Operations
We could be going through a rough patch with Meditology Services, but I understand what we...
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Operations
We set a plan and have deliverable dates, and if we miss the deliverable dates, Meditology Services...
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Relationship
Meditology Services listens to my feedback, and I'm not afraid to tell them exactly what I think is...
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Relationship
We worked with Meditology Services in the past, and they continued to be great in this current...
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Relationship
I consider Meditology Services to be a true partner. I see them as part of our team in terms of...
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Relationship
One person at Meditology Services has a very challenging calendar, but when we need them, they do...
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Relationship, Operations, Services
Meditology Services was extremely professional and knowledgeable throughout the engagement. My only...
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Relationship, Operations
During the engagement, which included a security risk assessment and security testing, the firm's...
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Loyalty, Operations
Meditology Services' guidance was both helpful and practical with our evaluation. Some of their...
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Relationship
The firm more or less puts us in the driver’s seat, and that is fine. That is basically what we ask...
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Loyalty, Relationship
The firm has been working in the space for years. They have a playbook and a methodology. It is...
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Loyalty, Relationship
When we get into compliance and certification work, some firms can be very academic about it. It is...
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Relationship
The firm’s value is pretty straightforward. We know exactly what we are getting. They are flexible...
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Loyalty, Relationship
I do recommend the firm to others many times, and I feel good about our relationship; I know that...
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Relationship
I have direct contact with certain leaders at the firm, so the firm is always willing to dial in the...
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Loyalty, Relationship
Meditology is growing fast. We are constantly paired up with some junior-level analysts, and once...
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Relationship
The senior consultants deserve a high rating for their quality. But that rating probably averages...
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Relationship
The firm’s partnership is strong. They never look at an engagement as a one-time thing. We are able...
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Relationship, Services
As we continue to mature our security program and work with bigger healthcare partners, there is...
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Relationship
For the most part, everybody at Meditology Services was easy to work with. They understood what we...
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Relationship
I'm not shy, and I voiced a couple of concerns about some things that came up during the engagement....
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Operations
With one project in particular, we asked Meditology Services some technical questions, and we were...
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Operations
There are a couple of things with the project that were maybe a little out of order. Maybe that is...
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Loyalty
The initial assessment we got from Meditology Services was based on HITRUST requirements, and we...
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Value
The firm has a standard fee schedule. Meditology Services doesn’t nickel-and-dime us.
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Relationship
Meditology Services is very professional. The information comes in on time, and the quality of the...
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Relationship
What stands out about Meditology Services’ consultants is their knowledge and understanding of the...
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Relationship, Operations
Meditology Services exceeded my expectations by providing clear communication that was very concise...
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Operations, Services
The consultants were very transparent and had a lot of knowledge. There was no hidden agenda. That...
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Loyalty, Relationship, Value
We would consider another firm, but it is not worth it. First, there is the cost, and then...
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Relationship, Operations
Meditology Services is a very good partner to work with. They work with us through things, help us...
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Relationship, Operations
We would like to have just a bit more follow-up from Meditology Services. Unfortunately, while a...
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Relationship
Meditology Services was very attentive and certainly helpful. They did pretty well with their...
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Operations
The things that Meditology Services produced for us were very handy; however, I think they could...
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Relationship
Meditology Services did a fantastic job. They met our expectations, but I don’t know if they...
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Relationship
Meditology Services has really good people who listen and are very patient with some of our less...
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Services, Value
Meditology Services' weakness is that the risk roll-up items added to the security risk assessment...
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Relationship
The security risk assessment register and report deliverables are excellent work products....
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Relationship
Initially, Meditology Services consistently exceeded our expectations. They were on-site and very...
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Relationship
A top leader of Meditology Services was always there, always picked up their phone, and made things...
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Loyalty
I was a little concerned when Meditology Services merged with another company. I sometimes get...
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Value
I make it a habit to roll the assessors out every so often. Meditology Services did some time with...
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Loyalty, Relationship
We chose Meditology Services because they had a personal relationship with someone from our...
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Relationship
I would have liked to see a little more engagement from Meditology Services. I think they struggled...
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Relationship
I would give Meditology Services the highest score on their strategic ability. They are able to...
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Loyalty, Services
Overall, assessment types and use cases are going to be different for everyone depending on the...
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Relationship
We haven't made it all the way through to the end of the assessment we are on, but so far, things...
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Relationship
The staff at Meditology Services is friendly, knowledgeable, and confident. If they don't know the...
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Relationship
I would hire Meditology Services again because of their ability to work with us. With some of the...
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Operations
All the firms were top-notch or demonstrated they had the expertise to do our assessments. What we...
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Value
Meditology Services' value is very high. I can compare Meditology Services to a different firm that...
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Relationship
Meditology Services just didn’t execute very well on the interviews last year at all. They addressed...
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Relationship
We have great pricing with Meditology Services. They are now meeting my expectations, but they...
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Relationship
We have a very collaborative relationship with Meditology Services. They really are a true partner....
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Relationship
The firm exceeds expectations through accessibility. If we need to ask questions or meet with the...
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Relationship
We have been very impressed with how competent, skilled, and knowledgeable Meditology Services’ team...
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Relationship
Meditology Services’ technical person is actually very knowledgeable and great. There was room for...
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Relationship
Whether I would recommend Meditology Services to someone would depend on the job. Meditology...
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Commentary Summary
Comment Type Breakout