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Meditology Services Security & Privacy Consulting Services Commentary
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Subject Expert
Shawn Howell
Engagement Partner
KLAS Engagement Partner - Shawn Howell
 

Commentary Summary

Comment Type Breakout

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User Commentary

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CISO

I have ideas and things Meditology Services should be able to do. There is nothing major, but we are...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CISO

For the most part, I'm pretty happy with Meditology Services right now and with their strategic...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CTO

HITRUST comes out with changes to how they play and what the rules are, so we would like Meditology...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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CTO

The relationship that we have with Meditology Services is definitely collaborative, particularly...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The last time Meditology Services did a security risk assessment, the assessment was a little...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Meditology Services is very good to work with. We have a very good relationship with our account...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

With Meditology Services, there are no surprises. Issues are discussed in advance, and we know what...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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Director

With Meditology Services, we value their ability to understand our extremely complex organization....

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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Director

Meditology Services exceeded our expectations with their professionalism. They were clearly...

Comment Tone Positive
Pillars Relationship, Operations, Services, Value
Evaluation Unrated

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VP/Other Executive

I have been pleased with the service provided.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We chose Meditology Services because of their staff augmentation experience and quality. They are...

Comment Tone Positive
Pillars Loyalty, Services, Value
Evaluation Unrated

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Director

Meditology Services doesn't nickel-and-dime. They typically come back and say that we have...

Comment Tone Positive
Pillars Services, Value
Evaluation Unrated

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Director

The team often says that the engagement feels like a partnership, not just a consulting engagement....

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

The only area where we have had to do any work, though Meditology Services has managed it, is the...

Comment Tone Negative
Pillars Operations, Services, Value
Evaluation Unrated

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Analyst/Coordinator

If we are behind schedule, I have to put a change request into the project to go to the executive...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Meditology Services has been our go-to partner, but originally, we did an RFP. The firm has been our...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Analyst/Coordinator

Meditology Services has great expertise. They are a true partner. Meditology Services is willing to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We could be going through a rough patch with Meditology Services, but I understand what we...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

We set a plan and have deliverable dates, and if we miss the deliverable dates, Meditology Services...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

Meditology Services listens to my feedback, and I'm not afraid to tell them exactly what I think is...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We worked with Meditology Services in the past, and they continued to be great in this current...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I consider Meditology Services to be a true partner. I see them as part of our team in terms of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

One person at Meditology Services has a very challenging calendar, but when we need them, they do...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Meditology Services was extremely professional and knowledgeable throughout the engagement. My only...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Analyst/Coordinator

During the engagement, which included a security risk assessment and security testing, the firm's...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

Meditology Services' guidance was both helpful and practical with our evaluation. Some of their...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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CISO

The firm more or less puts us in the driver’s seat, and that is fine. That is basically what we ask...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CISO

The firm has been working in the space for years. They have a playbook and a methodology. It is...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CISO

When we get into compliance and certification work, some firms can be very academic about it. It is...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CISO

The firm’s value is pretty straightforward. We know exactly what we are getting. They are flexible...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CISO

I do recommend the firm to others many times, and I feel good about our relationship; I know that...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CISO

I have direct contact with certain leaders at the firm, so the firm is always willing to dial in the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CISO

Meditology is growing fast. We are constantly paired up with some junior-level analysts, and once...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CISO

The senior consultants deserve a high rating for their quality. But that rating probably averages...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CISO

The firm’s partnership is strong. They never look at an engagement as a one-time thing. We are able...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CISO

As we continue to mature our security program and work with bigger healthcare partners, there is...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Analyst/Coordinator

For the most part, everybody at Meditology Services was easy to work with. They understood what we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

I'm not shy, and I voiced a couple of concerns about some things that came up during the engagement....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

With one project in particular, we asked Meditology Services some technical questions, and we were...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

There are a couple of things with the project that were maybe a little out of order. Maybe that is...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

The initial assessment we got from Meditology Services was based on HITRUST requirements, and we...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CCO

The firm has a standard fee schedule. Meditology Services doesn’t nickel-and-dime us.

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CCO

Meditology Services is very professional. The information comes in on time, and the quality of the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CCO

What stands out about Meditology Services’ consultants is their knowledge and understanding of the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Meditology Services exceeded my expectations by providing clear communication that was very concise...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

The consultants were very transparent and had a lot of knowledge. There was no hidden agenda. That...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

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CISO

We would consider another firm, but it is not worth it. First, there is the cost, and then...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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CISO

Meditology Services is a very good partner to work with. They work with us through things, help us...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

We would like to have just a bit more follow-up from Meditology Services. Unfortunately, while a...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

Meditology Services was very attentive and certainly helpful. They did pretty well with their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

The things that Meditology Services produced for us were very handy; however, I think they could...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

Meditology Services did a fantastic job. They met our expectations, but I don’t know if they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Meditology Services has really good people who listen and are very patient with some of our less...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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