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Meditology Services Security & Privacy Consulting Services Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I have been working with the vendor for a few years, and I just cannot say enough good things about...
The assessors with boots on the virtual ground and the account representative are two separate...
I think Meditology should keep things very neutral. For example, they should follow up on different...
I'm not thinking about another vendor, because the expertise and service we've received from...
The firm is nimble. When I tell them that they have to present to our top executive leadership and...
I have ideas and things Meditology Services should be able to do. There is nothing major, but we are...
For the most part, I'm pretty happy with Meditology Services right now and with their strategic...
HITRUST comes out with changes to how they play and what the rules are, so we would like Meditology...
The relationship that we have with Meditology Services is definitely collaborative, particularly...
The last time Meditology Services did a security risk assessment, the assessment was a little...
Meditology Services is very good to work with. We have a very good relationship with our account...
With Meditology Services, there are no surprises. Issues are discussed in advance, and we know what...
With Meditology Services, we value their ability to understand our extremely complex organization....
Meditology Services exceeded our expectations with their professionalism. They were clearly...
I have been pleased with the service provided.
We chose Meditology Services because of their staff augmentation experience and quality. They are...
Meditology Services doesn't nickel-and-dime. They typically come back and say that we have...
The team often says that the engagement feels like a partnership, not just a consulting engagement....
The only area where we have had to do any work, though Meditology Services has managed it, is the...
If we are behind schedule, I have to put a change request into the project to go to the executive...
Meditology Services has been our go-to partner, but originally, we did an RFP. The firm has been our...
Meditology Services has great expertise. They are a true partner. Meditology Services is willing to...
We could be going through a rough patch with Meditology Services, but I understand what we...
We set a plan and have deliverable dates, and if we miss the deliverable dates, Meditology Services...
Meditology Services listens to my feedback, and I'm not afraid to tell them exactly what I think is...
We worked with Meditology Services in the past, and they continued to be great in this current...
I consider Meditology Services to be a true partner. I see them as part of our team in terms of...
One person at Meditology Services has a very challenging calendar, but when we need them, they do...
Meditology Services was extremely professional and knowledgeable throughout the engagement. My only...
During the engagement, which included a security risk assessment and security testing, the firm's...
Meditology Services' guidance was both helpful and practical with our evaluation. Some of their...
Commentary Summary
Comment Type Breakout