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2024 BEST IN KLAS
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Security & Privacy Consulting/Managed Services 2024
Amid Challenging Security Landscape, Firms Driving High Client Satisfaction
Author
Jaren Day
Author
Ciera Walker
Cybersecurity breaches increasingly threaten healthcare organizations’ finances, operations, patient data, and safety. In order to maintain compliance with patient data regulations, identify threats, and improve ongoing security, organizations continue to turn to security and privacy firms for both consulting and managed services. In these markets, firms tend to perform well and deliver high-quality engagements, most often for security risk and HIPAA privacy assessments. To provide differentiation, this report first examines the breadth of firms’ security and privacy consulting offerings and the types of organizations these firms typically work with; separately, client satisfaction with firms that provide security and privacy managed services is also shared.
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Key Findings:
- Clinics & Small Hospitals Highly Satisfied with tw-Security; Meditology Services Offers Consistent Experience for Large & Midsize Hospitals
- Fortified Health Security & Clearwater Doing Broadest Work; Fortified Health Clients Appreciate Central Command Tool, Clearwater Offers Strong Regulatory Compliance
- First Health Advisory Highlighted for Medical Device Expertise; Clients Consistently Satisfied with Intraprise Health Assessments
- Two-Thirds of Organizations Using Security & Privacy Consulting Services Are Likely to Expand Use of Managed Services
Writer
Natalie Hopkins
Designer
Kath Spencer
Project Manager
Sydney Toomer
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.