Merge PACS Commentary

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The system construction and operation for Merge PACS seems backward or overly complicated. It...

The training for the PACS is middle of the road. It’s really kind of left up to us internally to...

I can't think of anything else I could possibly want from a PACS. Overall, the ROI seems in line...

The support team for Merge PACS is much larger than the teams for other Merge products, so we really...

Merge PACS is solid, it's stable, and it's been around forever. Whether an organization is on...

There are applications out there with features that Merge PACS isn’t close to having. Some examples...

I like Merge as a company. I like where they're going, I like what they're trying to do, and I like...

I don't really deal with billing at all, but I don't believe that we've had complaints about...

We get a pretty quick response from Merge by Merative, depending on the product and the issue at...

Merge PACS works well for what we are using it for. I like the way it functions, and I like the...

Merge PACS has been a very powerful tool. It has been upgraded, and that has been really great....

The product is very solid and reliable, but the vendor needs to be a bit more flexible with changes...

We are doing an upgrade, and it is going pretty well. There is a better sense of partnership there....

The training for Merge PACS is in person, but it is not detailed enough. Merge by Merative delivers...

I hadn't talked to anybody from Merge by Merative until we got an email notifying us that the...

Everything works well with Merge PACS. It is simple and very streamlined for the technologists....

I am able to meet with a representative from Merge every so often to go through my challenges with...

Merge’s support people for the radiology PACS aren't as good as their counterparts on the cardiology...

Merge gave us a demo on an upcoming upgrade, and there were some enhancements but nothing drastic....

If an organization has issues past five in the evening, the vendor's tech support will roll over to...

We are not looking at any sort of AI for the system. We are using third-party products, and we...

Merge PACS has left a bad taste in our mouth. We are also behind when it comes to having the capital...

If we were to have a major and obscure issue with Merge PACS, I am not comfortable saying that the...

The transition to Merge PACS hasn’t gone smoothly. It has been much harder than anticipated. It is...

The radiologist’s schedules are already very tight, and it’s difficult to free up time for training....

If someone is considering Merge PACS, my advice is to make sure all prior data is fully migrated...

Merge PACS does offer stability. It is pretty intuitive when it comes to training and getting anyone...

The vendor is clearly making the effort. The original sales team is still involved and participates...

For the implementation, the vendor provided on-site training for both radiologists and...

We evaluated other options but ultimately chose to stay with Merge PACS, largely because core...

We have been using the system for years. The upgrades have been very incremental over that time, so...

We are able to see when the vendor is monitoring a situation or when they have remoted in to fix...

In the last year, we did a big upgrade. I believe we are on the latest version of Merge PACS today,...

There are some processes for making corrections. Our techs are human. If they make a mistake, the...

Technically, we are doing what we need to do. Even though we don't always like Merge PACS, we are...

Since we went live with the product, we have had a few incidents that haven’t been good, especially...

There was an incident years ago that we still don't have a resolution to, and it is very...

I would rate the current product functionality a few points from the top of the scale, and that is...

I would buy Merge by Merative’s system again if it were the new version. In terms of the company and...

Merge by Merative didn’t initially keep all their promises. We went with a big upgrade many years...

We asked for an enhancement from Merge by Merative many years ago, and they put it in the product...

Merge PACS could be better. In this day and age, with radiologists all over the world reading for...

I have loved Merge PACS for so long. We just did an upgrade, and the quality was great. There was no...

The positives of the solution are that Merge PACS is stable, highly configurable, and familiar to...

We have been with Merge for so long that we have built strong relationships. We have really...

Merge has to go through FDA approval for their upgrades. That is why we don't always get bug fixes...

Compared to other PACS that I have used, Merge PACS is easy to use. When users get in it, they won't...

There are just a couple of minor improvements that I would like in Merge PACS, but they will be...

The support from Merge by Merative is really good. If I call in and have issues, my questions get...

Merge PACS is very user-friendly. The way it looks is very simple, and it is straightforward in the...

As far as Merge PACS is concerned, support has been good. I would say the vendor's execution time is...

For the most part, the product works really well with all the applications that we have and all the...

Merge by Merative is a good company. I like their products. They do push the cloud, but the...

Merge PACS is a PACS, so it has its ups and downs, but it has been stable. The doctors really don't...

For the most part, the vendor keeps their promises. That did change when they were acquired by...

I like everything about Merge PACS. It is very user-friendly. I train a lot of physicians on it, and...

Some of the quality control stuff in Merge PACS is daunting for everyday users, so Merge by Merative...

We are supposed to get notifications when stuff goes down. I get notifications, but I don't get them...