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Neurealm Managed IT Services Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
KLAS VP of Engagement - Daniel Zeitner
 

Commentary Summary

Comment Type Breakout

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User Commentary

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CIO

Neurealm is meeting our service level agreements. They're available, they answer the calls, and they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

Neurealm misses things in terms of getting regular invoices back on a regular basis. They're...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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CIO

We considered some other firms, but they weren’t cheaper. We weren't certain that we would get the...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CIO

One thing we like about Neurealm is that they are willing to come to the table and listen. Their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

We pay a fixed fee for our scope of work, so there is no nickel-and-diming.

Comment Tone Positive
Pillars Value
Evaluation Unrated

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