Neurealm Managed IT Services Commentary
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Subject Expert
Daniel Zeitner
Engagement Partner
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User Commentary
Neurealm is meeting our service level agreements. They're available, they answer the calls, and they...
Neurealm misses things in terms of getting regular invoices back on a regular basis. They're...
We considered some other firms, but they weren’t cheaper. We weren't certain that we would get the...
One thing we like about Neurealm is that they are willing to come to the table and listen. Their...
We pay a fixed fee for our scope of work, so there is no nickel-and-diming.
Neurealm’s key strength is that they have depth of knowledge in various pockets that they can call...
The advice I would give to someone engaging with Neurealm is that they should stay engaged and keep...
Initially, GAVS was not given a lot of direction. There was a lot of heavy lifting and cost...
The firm absolutely avoids charging for every little thing. They definitely do not nickel-and-dime...
I would buy the firm’s services again. I would onshore the entire team though, and that is the issue...
We begin seeing outcomes with the firm within months because I am driving them to that point. I...
I would lump the help desk and the support group into the managed IT services. For whatever reason,...
I would rate the firm’s execution pretty low. That is not going to be good for them, but they don't...
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