Mobile Pro AI Commentary
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User Commentary
When I say I would like to order a comprehensive metabolic panel, a complete blood count, or a...
One provider is not happy with Mobile Pro AI because they like to add more detail. If a provider...
Mobile Pro AI does chart summarization. It takes the last couple of notes and gives us a brief...
I would not buy this version of Mobile Pro AI because, from what I've seen when NextGen Healthcare...
We providers didn't have an option in the discussion of looking at other solutions. It was pretty...
The thing Mobile Pro AI never puts in is the review of systems in the Review of Systems section....
I don't think Mobile Pro AI is as smart as everybody likes to claim it should be because, even for...
When we got Mobile Pro AI, we got our license and then received no support at all. I had to push for...
We moved to Mobile Pro AI because we had the Mobile Plus and the basic version, and that gave us...
The biggest issue we have with Mobile Pro AI is that the Ambient Assist tool is not designated for...
I want NextGen Healthcare to develop a chart crawl for audits, treatment plans, transfers,...
Mobile Pro AI has a trigger system for integration with the NextGen Healthcare EHR, but it does not...
Since Mobile Pro AI is a NextGen Healthcare product, the type of integration between the mobile...
Recently, with Mobile Pro AI, the vendor has introduced more free-text options, and I think those...
NextGen Healthcare did training with our initial group, but as we grew, it became more difficult to...
We want there to be innovation without us having to spend additional dollars, but we don’t know...
We don't have a lot of need for support, but when we do, it seems to take a while to get a response....
I'm piloting another product that is being offered by another vendor that would be more affordable...
We would like to see patient summary documents in the solution. We want more sophisticated coding...
NextGen Healthcare is very focused on AI and interoperability, and that is obviously the direction...
With NextGen Healthcare, the timeliness of getting back with a response to some issues can take...
NextGen Healthcare is working through some issues now in Mobile Pro AI. We are about to do an...
New patient visits are definitely easier with Mobile Pro AI. Whether follow-up visits are easier...
With Mobile Pro AI, we don't have a certain integration. The system's AI could also be more...
Mobile Pro AI is definitely worth it if NextGen Healthcare keeps the same price that they are...
Initially, NextGen Healthcare just showed us the basics of how things are done in the system. They...
Our experience with NextGen Healthcare has been much better with Mobile Pro AI than with other...
Mobile Pro AI is fully integrated, but I don't think it is bidirectional. Sometimes, if I move data...
It took a couple of months to see outcomes from the solution. There was a training session for a few...
We selected Mobile Pro AI because it was the truly NextGen Healthcare–integrated product. There were...
With the planning, preparation, and training, my advice to others would be to make sure the...
The Ambient Assist product and the AI side of Mobile Pro AI work really well. I don't think there is...
The consistency of the notes is the product’s key strength. We like having a structure so that every...
Mobile Pro AI works well. The AI is great for documenting using Ambient Assist. The client could be...
We were expecting the product to save providers’ time. As we demand that the providers see more...
I love the solution. It is excellent, regardless of whether we pay extra for certain features....
Mobile Pro AI makes me much more efficient when preparing to enter an exam room. Because I can just...
There is some training on how to speak to improve ambient accuracy in Mobile Pro AI and on the...
The key strengths of Mobile Pro AI are accuracy, efficiency, and reliability. The system works as...
Whether there is room for improvement with Mobile Pro AI is largely dependent on connectivity. With...
The overall implementation of Mobile Pro AI was pretty smooth. NextGen Healthcare did respond to...
Some of the added solutions that NextGen Healthcare offered to begin with eventually had an extra...
We have been using NextGen Healthcare's solutions for several years, and we are married to NextGen...
Mobile Pro AI is a multispecialty solution to begin with. NextGen Healthcare just added pediatrics...
We chose Mobile Pro AI because we were already with NextGen Healthcare to begin with, and I don’t...
We expected to achieve better documentation, billing, and coding with Mobile Pro AI. Month by month,...
I have been in practice for several years, so I am confident that I got pretty good at using EHRs...
The AI suggestions in Mobile Pro AI don’t always work. There are various tabs we have to go through,...
We selected Mobile Pro AI because of our long-standing relationship with NextGen Healthcare and the...
The biggest gaps with Mobile Pro AI in our specialty are the limited integration with existing...
NextGen Healthcare needs deeper integration into the current system. Data still has to be manually...
Mobile Pro AI has reduced documentation time and increased face-to-face time with patients. Charting...
With Mobile Pro AI on a mobile device, it is available on my phone, including when I am outside the...
One improvement in Mobile Pro AI that would be helpful would be easier visibility into scheduled...
Mobile Pro AI's output falls into a fixed template. A physician who hasn’t adopted the system...
There is some peace of mind in using Mobile Pro AI, particularly in certain visits where a lot is...
With Mobile Pro AI, the training was us just doing it on our own; that is the main gap for me. We...
Mobile Pro AI is pretty user-friendly. The interface is good. Mobile Pro AI is intuitive; we don’t...
I would really like to use the solution exclusively for specialty visits, but I don’t think we are...
We still have people here who aren’t using Mobile Pro AI, and I’m the primary driver pushing...
Mobile Pro AI’s impact on documentation time could be greater if we were able to reduce or eliminate...
The biggest change we have made, which is critical to getting the notes we want, is giving a brief...
When I use the ambient assistance tool, it does a very good job of producing a professional,...
The transcription is very clunky when it gets integrated into the EHR system. When we incorporate it...
I have a very difficult time if I dictate when I'm seeing the patient and doing a procedure. I will...
Mobile Pro AI is definitely a time-saver. I probably spend at least a few hours less on things a...
I don't think NextGen Healthcare is nickel-and-diming. It will be way less expensive for me to do AI...
The content of what the AI is doing is quite good, and the ambient notes are good. The AI picks up a...
There was hesitation to move forward because Mobile Pro AI wasn't integrated, and the lack of...
Before AI, my answer would have probably been no to buying all the NextGen Healthcare products again...
Mobile Pro AI listens to what I say and what the patient says, and it generates a beautiful note. It...
Mobile Pro AI completely brings users' lives back. I have been able to do other things in my life...
I would like to see the family history on the app under the face sheet, not just the medical...
We are finished with the pilot, and there is a ton of interest. I always use Mobile Pro AI. There is...
Users have to be able to spend some time with Mobile Pro AI, but it is really quick and easy to...
Mobile Pro AI is not available in as many languages as the providers would like it to be. Some of...
We had a major issue with NextGen Healthcare recently that we are still trying to climb out of. We...
NextGen Healthcare’s support is good. The vendor is pretty good at notifying us of issues that they...
We had a couple of early adopters of Mobile Pro AI, so I would recommend that someone new to the...
The integration with our NextGen Healthcare EHR was key to us choosing Mobile Pro AI. We don't have...
Mobile Pro AI moves anything the physicians do right into the chart. But just like many other AI...
Mobile Pro AI allows for conversational discussions to be turned into the physician SOAP notes...
Mobile Pro AI captures both sides of the conversation between the provider and the patient. It...
The key strength of Mobile Pro AI is its full integration with NextGen Healthcare's EHR. AI is...
The implementation of Mobile Pro AI was fine when we first onboarded, but we recently expanded...
We don’t find the patient AI summary in Mobile Pro AI to be as helpful. The providers don't trust...
We would suggest that NextGen Healthcare make Mobile Pro AI a little bit more customizable. We would...
NextGen Healthcare is good at being proactive. Our account managers have been excellent at trying to...
We decided to go with Mobile Pro AI because it is fully integrated with NextGen Healthcare's EHR....
Mobile Pro AI gives us the ability to have the clinician utilize an iOS device, whether it be a...
Over the years, we heavily customized our version of the system because the out-of-the-box solution...
I would tell someone implementing Mobile Pro AI to standardize training and understand that Mobile...
The vendor's strength is just their longevity in the industry, but I think their solution is behind...
Customers should have a few early adopters who can promote the solution to other physicians. Once a...
I expected to have less documentation time and more comprehensive documentation, and we are...
NextGen Healthcare provides an ambient AI dictation solution that composes comprehensive and...
When I speak to some of our IT folks who work with the vendor, they resolve some things. The way the...
I found the system to be excellent in capturing the instructions that I give to patients and the...
Aside from the issue with getting information from one piece of hardware to the next, I have had...
My understanding is that the product is supposed to learn from us. I’m not sure whether that is true...
Mobile Pro AI has different functionalities turned on, but they don’t work very well. The solution...
NextGen Healthcare will send us information about when the mobile app is going to update, and they...
We had an upgrade for Mobile Pro AI that was supposed to make the dictation functionality a little...
There is supposed to be a NextGen Healthcare community that we can log in to and see frequently...
When I see patients, I ask about any changes in their health, and the second I ask that question,...
There is an upgrade coming for Mobile Pro AI that will supposedly unlock some magical mobile...
With Mobile Pro AI, I expected to have clear, concise documentation of all the aspects of medication...
Mobile Pro AI does a lot of really dumb stuff. It misunderstands a lot of things, and it doesn't...
We hired someone to be a liaison with NextGen Healthcare, and I love them, but they are not able to...
Mobile Pro AI is a pay-for-use service, and whatever we are paying for my use of the solution is too...
I have never talked to anybody or gotten help from anyone from NextGen Healthcare for training, and...
If I were advising someone who was implementing the solution, I would say that if they are in a...
The primary care providers, specifically, love Mobile Pro AI. Their notes look good and are...
NextGen Healthcare was great with the implementation of Mobile Pro AI, and the training was good....
The disappointment for me with Mobile Pro AI is that I have ended up paying for providers' licenses....
When a provider has a name that sounds like a common word, every time we dictate with Mobile Pro AI,...
If NextGen Healthcare doesn't fix the things that I want fixed in Mobile Pro AI, then I'm going to...
I have had wonderful support people from NextGen Healthcare. There is a team of people who work on...
There are some terrific people at NextGen Healthcare, and one person is always there to help me...
I wasted months hoping and praying that NextGen Healthcare would get their act together on Mobile...
As much as I’m a big proponent of AI, I was very disillusioned with Mobile Pro AI. If my practice...
Mobile Pro AI is a technological way to preserve my sanity and help improve patient care. The most...
When it comes to charges, some of Mobile Pro AI's features are tiered, and I don't think that they...
I'm not personally involved in seeking support, but I know that we have some great relationships...
The accuracy of Mobile Pro AI noting exactly what I'm saying would rate between the middle of the...
I think our adoption of Mobile Pro AI will increase in the next several months, especially if we can...
Our physician users have noticed that there has been a decrease in pajama time, so those working...
We went with NextGen Healthcare because NextGen Healthcare is our EHR vendor, and the system...
In terms of the actual application, the vendor could improve by having it be more clinical rather...
Someone implementing this solution should remember that Rome wasn't built in a day. AI won't act as...
For surgical specialties, Mobile Pro AI may be more challenging, but if users used voice macros,...
Mobile Pro AI helps me create precise, accurate, and concise notes. I love it. The vendor provided a...
We expected reduced burnout, more efficiency, increased precision, and more concise information from...
Commentary Summary
Comment Type Breakout