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Nordic EHR Revenue Cycle Optimization Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Comment Type Breakout

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User Commentary

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CIO

On the Nordic side, there were a number of senior consultants who were extremely knowledgeable about...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CIO

Some of Nordic’s project leaders weren't as strong as they needed to be, and the project drifted a...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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Director

When we went live with our own EHR instance, we knew we needed revenue cycle support. Our goal was...

Comment Tone Neutral
Pillars Loyalty, Value
Evaluation Unrated

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Director

Nordic perfectly understands the solution that we are optimizing, and that is exactly why we use...

Comment Tone Positive
Pillars Loyalty, Operations, Services
Evaluation Unrated

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VP/Other Executive

Nordic has smart people, and they organize well. The people they put on the ground are knowledgeable...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I would tell someone that I recommend Nordic. They have good people, and they have done good work,...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

What I like about Nordic is that they stay in touch, but they don't oversell. They keep track of...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

With Nordic, I felt like I had someone there who could solve my problems. My advice to others...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We worked with Nordic on a strategic engagement where they did an assessment. The purpose of the...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

It would be nice if Nordic could advise the stakeholders on opportunities outside of the system.

Comment Tone Neutral
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

I wouldn’t hire Nordic again if the choice were mine because of the initial implementation. A lot of...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Nordic definitely had strategic ability. They put data together well, and the presentation looked...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

Nordic should have been invested in the beginning in how the system was set up so that we could...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

I probably wouldn’t recommend Nordic. There are other companies out there. I would tell others...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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