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NTT DATA Payer IT Consulting Commentary
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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Featured  Report

Payer IT Consulting Services Ecosystem 2023: An Initial Look at Performance and Firm-Reported Capabilities
Payer IT Consulting Services Ecosystem 2023:
An Initial Look at Performance and Firm-Reported Capabilities
December 2023
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Commentary Summary

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Neither
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Negative
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Director

Relationship

There are account executives and executive leadership assigned to our account. Those people are...

Jan 2024
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Director

Relationship

NTT DATA has some talented people who are very forward thinking. I have been impressed by some of...

Jan 2024
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Director

Relationship

The firm tends to look at their outcomes more than our outcomes. With any firm, there should be a...

Jan 2024
||
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Director

Relationship

Sometimes the firm loses focus on what they are doing, and the executives drift away from particular...

Jan 2024
||
(0)
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Director

Relationship

There are certainly times when the firm pitches us a product instead of acting as a consultant. At...

Jan 2024
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VP/Other Executive

Value

NTT DATA is quick to jump on something they perceive to be out of scope, and then we have to talk...

Jun 2023
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VP/Other Executive

Relationship, Relationship, Relationship

I would like to see NTT DATA operate a little more proactively. They have access to all of our...

Jun 2023
||
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VP/Other Executive

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We look to NTT DATA as our experts across many different technologies. They have to be our experts,...

Jun 2023
||
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VP/Other Executive

Relationship, Relationship, Relationship

I meet with the firm’s executives very frequently. We can chat with each other online anytime we...

Jun 2023
||
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VP/Other Executive

Relationship, Relationship, Relationship, Services, Services, Services

NTT DATA's ability to find qualified resources across many different geographies has been helpful...

Jun 2023
||
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VP/Other Executive

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

Our relationship with NTT DATA is excellent. We actually chose to renew our contract with them...

Jun 2023
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