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NTT DATA Payer IT Consulting Commentary
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Greg Hughes
Research Director
KLAS Research Director - Greg Hughes
 
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Payer IT Consulting Services Ecosystem 2023: An Initial Look at Performance and Firm-Reported Capabilities
Payer IT Consulting Services Ecosystem 2023:
An Initial Look at Performance and Firm-Reported Capabilities
December 2023
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Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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VP/Other Executive

Relationship

NTT DATA gets the job done, but we are not wowed. Usually, NTT DATA can deliver, but sometimes we...

Jul 2024
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VP/Other Executive

Relationship

NTT DATA might be in the sweet spot as far as the quality of their staff and consultants goes. For...

Jul 2024
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VP/Other Executive

Relationship

We get a lot of executive-level attention from NTT DATA. NTT DATA makes a point of proactively...

Jul 2024
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VP/Other Executive

Value

I would tell people that with NTT DATA’s consulting, we got what we paid for. Specifically, we got...

Jul 2024
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VP/Other Executive

Loyalty

We looked at another of our partner firms for this project. However, ultimately, we make decisions...

Jul 2024
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Director

Relationship

There are account executives and executive leadership assigned to our account. Those people are...

Jan 2024
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Director

Relationship

NTT DATA has some talented people who are very forward thinking. I have been impressed by some of...

Jan 2024
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Director

Relationship

The firm tends to look at their outcomes more than our outcomes. With any firm, there should be a...

Jan 2024
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Director

Relationship

Sometimes the firm loses focus on what they are doing, and the executives drift away from particular...

Jan 2024
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Director

Relationship

There are certainly times when the firm pitches us a product instead of acting as a consultant. At...

Jan 2024
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