NTT DATA Payer IT Consulting Comments

 

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User Commentary

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VP/Other Executive

Relationship

NTT DATA needs to focus more on the relationship and less on the contract.

Mar 2019
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VP/Other Executive

Tools and Methodology

NTT DATA’s service desk is amazing. They are the best I have ever seen at knowledge management.

Mar 2019
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VP/Other Executive

Lessons Learned

NTT DATA struggles with some of our complexities. NTT DATA needs to ensure that they have the...

Mar 2019
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CIO

Relationship

Proposing things is difficult for NTT Data. They aren't as aggressive as I would like them to be....

Mar 2019
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CIO

Project Results

NTT Data delivers on the things that we ask them to do. They have always delivered everything, even...

Mar 2019
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CIO

Tools and Methodology

NTT Data really understands their product, but they fall short in providing consultation on systems...

Mar 2019
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CIO

Tools and Methodology

In order to help a business do a better job, consultants should enable technology, but they also...

Mar 2019
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CIO

People and Knowledge

NTT Data hasn't provided strategic help. Their people try to explain the market conditions, but they...

Mar 2019
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CIO

People and Knowledge

NTT Data is highly ethical. Organizations don't need to worry about getting gypped or being...

Mar 2019
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CIO

Relationship

We have a good relationship with NTT Data. They manage application portfolios well. But they have...

Mar 2019
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CIO

Other Observations

We don’t see NTT Data’s executives. A couple of people visit, but from where I am sitting, the...

Mar 2019
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CIO

Other Observations

I would buy the services that I have purchased again, but what I am currently looking for is more...

Mar 2019
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Director

Relationship

The executives at NTT DATA are engaged across the board. I am really satisfied with them.

Mar 2019
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Director

Tools and Methodology

Part of what I have been trying to do is change the dynamics of our relationship with NTT DATA and...

Mar 2019
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Director

Other Observations

NTT DATA does a pretty good job of training people in healthcare. Talent is becoming a struggle...

Mar 2019
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Director

Tools and Methodology

NTT DATA has a lot of great tools and processes. The areas that I would love to see them do better...

Mar 2019
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Director

Tools and Methodology

Our political changes around visas make getting and renewing visas much harder. That presents a lot...

Mar 2019
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Director

Relationship

Executive involvement with NTT DATA is pretty good. If we have any issues, we escalate them, and...

Mar 2019
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Director

ROI and Cost

NTT DATA’s price is so competitive that I would say that they are the best vendor for me in terms of...

Mar 2019
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Director

People and Knowledge

Overall, I am very happy with NTT DATA. And the people we have have been working with us for a long...

Mar 2019
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Director

People and Knowledge

There is room for improvement regarding NTT DATA’s knowledge. Sometimes the people we get don’t have...

Mar 2019
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VP/Other Executive

Tools and Methodology

NTT DATA does a very good job of listening to their customers and then acting. They jumped right in...

Mar 2019
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VP/Other Executive

Project Results

We were going through a bumpy transition, and we needed additional staffing for odds and ends. We...

Mar 2019
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CMO

People and Knowledge

We have come to rely on NTT DATA's resources and management teams. The team members have some niche...

Feb 2019
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CMO

Tools and Methodology

The acquisition of Dell by NTT DATA was really good for us and helped our relationship with NTT...

Feb 2019
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CMO

Tools and Methodology

NTT DATA has been very accommodating in terms of the people they send us that don't work out. NTT...

Feb 2019
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CMO

Other Observations

I believe that the account management team at NTT DATA understands the industry very well. The team...

Feb 2019
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