Verisma – Olah Archiving Solution Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Culture, Relationship, Operations
We are still in our implementation phase, so we have an account representative who is on our calls....
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Loyalty
Our end users aren't going to need a lot of training because the system will launch directly within...
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Loyalty, Relationship
Olah's team has been great to work with. We have regularly occurring calls to keep the project...
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Loyalty, Relationship
We went with Olah because they provide a lot of interactions. Olah's people came on-site and did a...
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Value
We encountered major obstacles with one of our vendors that restricted access to the data we needed....
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Relationship
The support received when we log a support request is overall very good.
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Operations
Olah's training for new releases is sub-par. There is no guided training, recordings, or anything....
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Loyalty
I would be curious to see a road map of how AI will be utilized in Verisma down the road.
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Relationship, Product
I love the ingenuity of Olah. They do a great job of coming up with outside-the-box solutions to...
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Loyalty, Value
We have had very good luck with Verisma as our clinical archiving solution. The price is right, and...
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Relationship
The person we have worked with on the engineering team at Olah has been a phenomenal partner. They...
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Operations
The training from Olah is super high-level. They give a one-page document. They do not access our...
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Relationship
Olah’s support people are phenomenal. They are very responsive. I don't know that I have had to wait...
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Value
We haven’t been with Olah for a long time, and even though we are paying in advance for a lot of...
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Loyalty, Product
I discovered Olah through KLAS reports, and we went with Olah because they don't try to transform...
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Product
Olah has a pretty slick A/R module so that my billing office doesn't have to work out of our...
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Culture
Olah has been great, and they weren't just great through the sales process; they continued to be...
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Product
I don't have any criticism of how the archiving process with Olah is going. We were worried about...
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Operations, Product
Olah's process for analyzing data, building reports, and getting reports back for validation is...
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Loyalty, Product
Olah Enterprise Archive Solution provides better formatting for old documents. That takes out old...
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Relationship
We have a dedicated project manager who is outstanding. That person can pull in the vendor's...
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Product
One of Olah's strengths is the way they do archival work. That is very similar to the way we handle...
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Relationship
We have actually had a few of Olah’s executives on-site a few times just to assess how things have...
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Relationship, Operations
We ran into a couple of issues with Olah during the implementation. There were a couple of systems...
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Relationship
One thing to note about Olah going above is how they handled a situation with one of our strategic...
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Loyalty, Product
Olah has a plug-in for our EHR, but that is one of the weak points. We compared Olah to another...
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Relationship
If there is anything Olah could work on, it is capacity management and meeting the timelines that we...
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Relationship
Olah’s partnership is great, and we are learning and developing together. Anytime we have any issues...
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Product
With Olah Enterprise Archive Solution, we don't know what we don't know. Upgrades and services...
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Product, Value
Olah’s solution has been a secure way of supporting some servers that we had that had very old...
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Relationship
We have a regular meeting with Olah, and we have a representative who is kind of dedicated to our...
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Loyalty
We considered Olah's system, but we ended up choosing another vendor's system because that vendor...
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Operations
Users don't need any training to use Olah Enterprise Archive Solution. Olah has a machine now. We...
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Loyalty, Product
I like Olah’s partnership and responsiveness; they are very flexible. Any commercial, off-the-shelf...
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Loyalty, Value
Olah's system is a pretty cost-effective solution. When we made the initial decision to go with...
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Relationship
Olah is the kind of vendor partner that we need for enhancement requests. They understand what our...
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Loyalty, Relationship, Product
Olah Enterprise Archive Solution is an easy-to-use product. It is well designed. Olah has been...
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Loyalty, Value
We will be using Olah Enterprise Archive Solution to archive another application. We like Olah. They...
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Value
The value we get back from Olah Enterprise Archive Solution is the ease of being able to access...
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Loyalty
Olah Enterprise Archive Solution isn't part of our long-term plans, but that isn't because of the...
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Product
I like that Olah Enterprise Archive Solution is extremely simple yet powerful. We have never had a...
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Relationship
Olah's customer service is fantastic. The customer representative that I usually work with is very...
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Operations
We don't require a lot of training from Olah. Olah Enterprise Archive Solution works very well for...
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Relationship
I like the fact that once we get a system loaded into Olah Enterprise Archive Solution, it basically...
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Relationship
The people that Olah brings to the table are very skilled. We have just had a great experience with...
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Culture, Relationship
I didn’t want any responsibility for archiving because I experienced that at my previous...
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