Verisma – Olah Archiving Solution Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
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User Commentary
Value
With Verisma's solution, our concern is really the cost. Some people feel they can handle the...
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Relationship
The Verisma team is wonderful to work with when it comes to customer service. They've been very...
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Operations, Product
We're a unique hospital because we serve unique patients with complex health diagnoses. Our systems...
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Relationship
We asked Verisma how we could capture data that is generated in a particular way by the outgoing EHR...
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Product
Olah Archiving Solution seems versatile in that it can handle a variety of document types. The...
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Loyalty, Product
We've been progressively using Olah Archiving Solution more. It's still in the build stage even now,...
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Loyalty, Product
Having our data in a centralized area within Olah Archiving Solution is going to set us up well for...
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Loyalty, Relationship
We have a system for uploading large video files to our EHR, and we wanted to see whether these...
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Operations
We primarily did our own training for Olah Archiving Solution. I asked for some training documents,...
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Loyalty, Product
An area of improvement for Olah Archiving Solution would be the search feature within the system....
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Value
I'm not sure that there is any innovation in the archiving space per se, but the interface that...
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Loyalty
Unfortunately, our organization made the strategic decision to go with another company, so Verisma...
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Culture
Olah originally outlined in our contract costs for things like adding another system or report...
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Operations
Verisma is pretty simplistic, so it does not require a lot of intense training. It works exactly...
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Loyalty
Olah is part of our long-term plans, mostly because Verisma is our archiving system. It was always...
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Relationship
Olah is so easy to work with. They made the whole process painless and easy. They were quick to...
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Relationship
We have had to reach out to Olah for support very minimally, but every time we have, they have...
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Loyalty, Relationship, Product
Olah’s road map is substantial, and we work closely with them in advance to align their solutions...
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Operations, Product, Value
Olah's solution is so simple. It requires minimal training, and adoption is very high. It is easy...
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Relationship
Olah does what they say they are going to do and for the price that they said they would do it....
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Culture, Relationship, Operations
We are still in our implementation phase, so we have an account representative who is on our calls....
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Loyalty
Our end users aren't going to need a lot of training because the system will launch directly within...
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Loyalty, Relationship
Olah's team has been great to work with. We have regularly occurring calls to keep the project...
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Loyalty, Relationship
We went with Olah because they provide a lot of interactions. Olah's people came on-site and did a...
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Value
We encountered major obstacles with one of our vendors that restricted access to the data we needed....
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Relationship
The support received when we log a support request is overall very good.
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Operations
Olah's training for new releases is sub-par. There is no guided training, recordings, or anything....
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Loyalty
I would be curious to see a road map of how AI will be utilized in Verisma down the road.
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Relationship, Product
I love the ingenuity of Olah. They do a great job of coming up with outside-the-box solutions to...
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Loyalty, Value
We have had very good luck with Verisma as our clinical archiving solution. The price is right, and...
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Relationship
The person we have worked with on the engineering team at Olah has been a phenomenal partner. They...
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Operations
The training from Olah is super high-level. They give a one-page document. They do not access our...
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Relationship
Olah’s support people are phenomenal. They are very responsive. I don't know that I have had to wait...
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Value
We haven’t been with Olah for a long time, and even though we are paying in advance for a lot of...
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Loyalty, Product
I discovered Olah through KLAS reports, and we went with Olah because they don't try to transform...
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Product
Olah has a pretty slick A/R module so that my billing office doesn't have to work out of our...
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Culture
Olah has been great, and they weren't just great through the sales process; they continued to be...
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Product
I don't have any criticism of how the archiving process with Olah is going. We were worried about...
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Operations, Product
Olah's process for analyzing data, building reports, and getting reports back for validation is...
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Loyalty, Product
Olah Enterprise Archive Solution provides better formatting for old documents. That takes out old...
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Relationship
We have a dedicated project manager who is outstanding. That person can pull in the vendor's...
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Product
One of Olah's strengths is the way they do archival work. That is very similar to the way we handle...
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Relationship
We have actually had a few of Olah’s executives on-site a few times just to assess how things have...
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Relationship, Operations
We ran into a couple of issues with Olah during the implementation. There were a couple of systems...
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Relationship
One thing to note about Olah going above is how they handled a situation with one of our strategic...
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Loyalty, Product
Olah has a plug-in for our EHR, but that is one of the weak points. We compared Olah to another...
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Relationship
If there is anything Olah could work on, it is capacity management and meeting the timelines that we...
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Relationship
Olah’s partnership is great, and we are learning and developing together. Anytime we have any issues...
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Product
With Olah Enterprise Archive Solution, we don't know what we don't know. Upgrades and services...
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Commentary Summary
Comment Type Breakout