Omnicell Inventory Management Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
Relationship, Product
We have asked several times for dashboards that staff members can reference to understand how much...
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Product
The solution works well in our different facilities. We do bulk cabinet replenishment, and we also...
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Value
Omnicell charges us a lot, and we are not always pleased, but we do feel like we are getting pretty...
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Relationship, Operations, Product
Omnicell could do a lot better with the partnership. They need to commit to getting more people...
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Relationship, Operations
Central Pharmacy Manager is a working product, but I don't feel like Omnicell gives it the attention...
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Relationship, Operations
Even within Omnicell, there isn't a subject matter expert in Central Pharmacy Manager. The vendor...
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Product
I like how Central Pharmacy Manager automatically places an order to the vendor we buy our items...
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Product
There are opportunities for Central Pharmacy Manager to be way better. We have given Omnicell...
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Loyalty, Product
One of the things I like about Omnicell is that there is a lot of real-time reporting I can run. The...
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Product, Value
In terms of features that are lacking in Central Pharmacy Manager, reports are probably the biggest...
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Value
Omnicell has failed to deliver integration with other technologies to develop some features that we...
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Operations, Product
Central Pharmacy Manager is very intuitive. Truth be told, Central Pharmacy Manager requires very...
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Product
We talk to other organizations about the system regularly. Whether we would recommend the system...
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Operations
Omnicell could definitely use better training and ongoing training as upgrades and changes occur....
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Value
Omnicell is all about data and widgets, and they have offerings. However, I am paying for the...
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Loyalty, Value
When I think about how we how the vendor has handled us over the last few years, I think the system...
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Relationship
We are monitoring Omnicell OmniCenter every day. When there is a hiccup, we reach out to the vendor....
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Value
There is a lock for refrigerators called the FlexLock. Any repair to that, despite paying for...
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Product
Omnicell could improve the system's reports. We randomly have issues with logging in. The...
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Value
If an organization has any individuals who are capable of cleanly and efficiently evaluating data,...
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Relationship, Product
Omnicell One is very streamlined. Only a few people at our organization even have access to it, let...
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Loyalty, Value
Omnicell One will proactively provide cost-saving opportunities for us. That is a good thing....
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Product
Omnicell's system is a great product. Our analyst is fantastic to work with, and feature...
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Product
The interface between Central Pharmacy Manager and Epic's systems has been a little problematic....
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Product
We would like to see better reports in the system or just better report functionality. It would also...
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Value
Omnicell is going to do what they do and charge users for a bunch of extra things. However, the...
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Loyalty, Operations
To train everybody on something new is going to be a heavy lift, so at this point, we are for sure...
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Relationship, Value
Omnicell could improve their relationship with us by being a little more attentive when we tell them...
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Loyalty
We have had Omnicell OmniCenter for a while, and I feel like the vendor is maxed out with what they...
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Relationship
Central Pharmacy Manager is a good product, but I would stick to a certain other platform if the...
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Relationship
Our field-service engineer from Omnicell is amazing. They reply promptly and are willing to answer...
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Relationship
Executives from Omnicell have been in communication with our executives about what is coming out or...
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Product, Value
Central Pharmacy Manager is a software component for the Omnicell hardware that runs the machines to...
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Operations, Product
Central Pharmacy Manager is more of a software system, so there is more involvement in the training...
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Relationship, Product
Things are going very well with Omnicell. We have a great partnership on all fronts. Both at the...
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Product
I think the operating system and cloud platforms are probably the key areas that Omnicell needs to improve....
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Operations
Omnicell has online training modules that we can download, and those are available at all times....
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Operations, Product
Omnicell has a lot of development that they need to do with Central Pharmacy Manager. It is not...
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Loyalty
We brought Omnicell on to do some services in addition to our cabinets because we didn’t have the...
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Relationship
We have significantly expanded what we are doing with Omnicell, and we have cabinets now. Things...
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Product
Central Pharmacy Manager's biggest strength is the inventory management piece. We can automatically...
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Loyalty
We have a centralized distribution center, so we are looking at some workflows specific to central...
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Relationship
Omnicell has been very receptive to feedback. I meet with Omnicell software engineers, and they...
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Value
With Omnicell, we can pay a lower price and not have an Omnicell employee assist us. Even when...
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Product
I would like Omnicell to work on medication expirations, reporting, and user navigation. Also,...
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Culture
Omnicell has an agreement with another company, so we were able to leverage that agreement and...
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Commentary Summary
Comment Type Breakout