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Omnicell Inventory Management Commentary
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Subject Expert
Jackson Tate
Engagement Partner
KLAS Engagement Partner - Jackson Tate
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Analyst/Coordinator

We're pretty knowledgeable, so we kind of fix things on our own if we're able to. When we really...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We only purchased Central Pharmacy Manager because we have Omnicell's carousel; otherwise, we would...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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Analyst/Coordinator

We recently did a server upgrade, and Omnicell did say that there was a specialist for education....

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

Usually, if Omnicell says they're going to do something, they do it, but it always comes at a price....

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

Omnicell could improve their support process. One time, I submitted a ticket, and the vendor...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

We can manage our inventory in the central pharmacy with the solution. That isn't as intuitive for...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Omnicell OmniCenter's reliability has been strong. Some areas require too many touchpoints to...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

I don't care for Central Pharmacy Manager. It doesn't have a lot of functionality. It doesn't have...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

We have asked several times for dashboards that staff members can reference to understand how much...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

The solution works well in our different facilities. We do bulk cabinet replenishment, and we also...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Omnicell charges us a lot, and we are not always pleased, but we do feel like we are getting pretty...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

Omnicell could do a lot better with the partnership. They need to commit to getting more people...

Comment Tone Negative
Pillars Relationship, Operations, Product
Evaluation Unrated

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Manager

Central Pharmacy Manager is a working product, but I don't feel like Omnicell gives it the attention...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

Even within Omnicell, there isn't a subject matter expert in Central Pharmacy Manager. The vendor...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

I like how Central Pharmacy Manager automatically places an order to the vendor we buy our items...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

There are opportunities for Central Pharmacy Manager to be way better. We have given Omnicell...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

One of the things I like about Omnicell is that there is a lot of real-time reporting I can run. The...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

In terms of features that are lacking in Central Pharmacy Manager, reports are probably the biggest...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Manager

Omnicell has failed to deliver integration with other technologies to develop some features that we...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

Central Pharmacy Manager is very intuitive. Truth be told, Central Pharmacy Manager requires very...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

We talk to other organizations about the system regularly. Whether we would recommend the system...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Omnicell could definitely use better training and ongoing training as upgrades and changes occur....

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

Omnicell is all about data and widgets, and they have offerings. However, I am paying for the...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

When I think about how we how the vendor has handled us over the last few years, I think the system...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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Manager

We are monitoring Omnicell OmniCenter every day. When there is a hiccup, we reach out to the vendor....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

There is a lock for refrigerators called the FlexLock. Any repair to that, despite paying for...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

Omnicell could improve the system's reports. We randomly have issues with logging in. The...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

If an organization has any individuals who are capable of cleanly and efficiently evaluating data,...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

Omnicell One is very streamlined. Only a few people at our organization even have access to it, let...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

Omnicell One will proactively provide cost-saving opportunities for us. That is a good thing....

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Manager

Omnicell's system is a great product. Our analyst is fantastic to work with, and feature...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The interface between Central Pharmacy Manager and Epic's systems has been a little problematic....

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

We would like to see better reports in the system or just better report functionality. It would also...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Omnicell is going to do what they do and charge users for a bunch of extra things. However, the...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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