Omnicell Inventory Management Commentary
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Jackson Tate
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User Commentary

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Analyst/Coordinator

Operations

The implementation of Central Pharmacy Manager was bad. There was a lot of back-and-forth regarding...

Sep 2024
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Analyst/Coordinator

Relationship

I have never seen proactive service from Omnicell. Anytime we have a big problem, the person we work...

Sep 2024
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Analyst/Coordinator

Value

I would not buy Central Pharmacy Manager again because it doesn't interface great with our EHR. We...

Sep 2024
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Manager

Product

Central Pharmacy Manager is a fantastic product, and it is really nice because it essentially...

Jun 2024
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Manager

Operations

Omnicell’s initial training was wonderful. The ongoing training has been okay. We have had to reach...

Jun 2024
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Manager

Operations

The Omnicell team that helped with our implementation came on-site. They were here; they put in the...

Jun 2024
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Manager

Relationship, Value

The service for Omnicell is pretty proactive, especially with the Central Pharmacy Manager system....

Jun 2024
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Manager

Relationship

I have been impressed with Omnicell. They are quick to communicate. We have probably got more people...

Jun 2024
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Manager

Relationship

One thing that Omnicell does well is they have a bunch of people for us to contact. I do feel like...

Jun 2024
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Manager

Product

Central Pharmacy Manager has several more moving pieces than other products, and it does a pretty...

Jun 2024
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Director

Value

Omnicell seems to have created a much more efficient and therefore less expensive system, and they...

Jun 2024
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Director

Value

Central Pharmacy Manager is stable, straightforward in its usability, and inexpensive. We are a...

Jun 2024
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Director

Operations, Product

Omnicell has programs for onboarding new users, but those programs are hard to get to. They are...

Jun 2024
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Director

Relationship

Omnicell is pretty consistent. They do a good job in telescoping their projects or their assistance....

Jun 2024
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Director

Product

I would like to see random cycle count requests that could be generated to a list. For example,...

Jun 2024
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Director

Loyalty

We are on an older version of the product. The newer version we are going to go to is reported to...

Jun 2024
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Manager

Relationship

Central Pharmacy Manager is a sufficient product, but it is not the best in class. The company needs...

May 2024
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VP/Other Executive

Product

We have had no issues with Omnicell OmniCenter. The server and everything are all functioning very...

May 2024
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VP/Other Executive

Value

Omnicell charges for everything. They sometimes even charge us for missing functionalities. The...

May 2024
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VP/Other Executive

Operations

Omnicell's implementations need to be more complete. There are often things that change that the...

May 2024
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VP/Other Executive

Relationship

We often have to go through multiple levels of Omnicell's support until we can get a true answer to...

May 2024
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VP/Other Executive

Product, Value

The system gives us a real-time view of the analytics and data that are available. It also tells us...

May 2024
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Manager

Product

Central Pharmacy Manager is fine and does the job, but it lags, and we oftentimes have to reboot it...

May 2024
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Manager

Product

I would love to be able to have a more accurate representation of serialized information in Central...

May 2024
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Manager

Product

We would like the vendor to integrate the solution with our EHR and our Drug Supply Chain Security...

May 2024
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VP/Other Executive

Product

Things are great with Central Pharmacy Manager; there are no issues there. All is functioning very well....

May 2024
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Director

Value

Omnicell One has improved, but it is still not where it should be. It is marketed as a cost-savings...

May 2024
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Director

Culture, Product

The vendor markets the product as a data transparency tool, but based on how the data is portrayed,...

May 2024
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Director

Relationship

In order for the vendor to improve their support, they should provide a new clinical strategist. We...

May 2024
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Director

Culture, Value

If a healthcare organization were considering Omnicell One, I would tell them they need to...

May 2024
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Manager

Relationship, Product

We have some old Omnicell systems, and they used to work better. They are falling apart now.

May 2024
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Manager

Product

I can use the Omnicell system easily, and most of our people don't have a problem. Some of our...

May 2024
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Manager

Product

I have worked with Omnicell for a long time, so I'm very familiar with the system. I wish the...

May 2024
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Manager

Product

I would really like it if Omnicell's platform and our drug kit management product could actually...

May 2024
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Manager

Culture, Value

Omnicell gives us a lot. However, there are some things, like Windows updates, that are tens of...

Apr 2024
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Manager

Product

One of the biggest things for Central Pharmacy Manager is the technology. It is a PC-based product...

Apr 2024
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VP/Other Executive

Operations

For new users of the Omnicell program, there is online training, and most of it is done remotely....

Apr 2024
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Manager

Product

Central Pharmacy Manager is easy. To be able to be a basic user of it, there is not a huge learning...

Apr 2024
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Manager

Product

I don't really consider Central Pharmacy Manager to be a mature product. I feel like it is better...

Apr 2024
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Manager

Relationship

Depending on who we talk to at Omnicell, a lot of the people who answer the phones don't seem to...

Apr 2024
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VP/Other Executive

Product

The system is straightforward in terms of managing the functions of the robot in future cabinets....

Apr 2024
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Manager

Product

My overall impression of Central Pharmacy Manager is that it is very clunky. It is hard to navigate,...

Feb 2024
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Manager

Product, Value

The biggest strengths of Central Pharmacy Manager are its inventory tracking, visibility into the...

Feb 2024
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Manager

Product

One enhancement we would like to see in Central Pharmacy Manager is a dashboard so that we can have...

Feb 2024
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Manager

Relationship

When something is wrong in the system, Omnicell's people will come out and replace or fix things. I...

Feb 2024
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Manager

Operations

Our implementation of the system went really well. It was a very pleasant implementation.

Feb 2024
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Manager

Operations, Product

The system is kind of complicated because it is attached to a carousel. There is a bit of a learning...

Feb 2024
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Manager

Product, Value

The system works the way we expected it to. It hasn't radically changed. The system sends orders for...

Feb 2024
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Manager

Operations, Product

When we were testing the newest release of Omnicell OmniCenter, the system caused a problem with the...

Feb 2024
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Manager

Product

The system does what we need it to do, and we don't have any problems with downtime. The system is...

Feb 2024
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Manager

Relationship

The vendor is pretty responsive. Most of the people who we talk to when we call the vendor to put in...

Feb 2024
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Manager

Value

If we want a custom report from Omnicell, there is a charge associated with that. They won’t provide...

Jan 2024
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Manager

Operations

Central Pharmacy Manager is pretty self-explanatory, and Omnicell has training modules for the...

Jan 2024
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Manager

Product

Central Pharmacy Manager does not interface with our EHR.

Jan 2024
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Manager

Product, Value

Central Pharmacy Manager does what we want it to do, but as the healthcare industry changes, we need...

Jan 2024
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Manager

Product

Omnicell OmniCenter can’t build algorithms or use purchasing history and availability through...

Jan 2024
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Manager

Relationship

As time goes on, the development we need in terms of pharmacy distribution and pharmacy analytics is...

Jan 2024
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Manager

Relationship, Product

It is our data in Omnicell OmniCenter, so some things like widgets or basic algorithms should be...

Jan 2024
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Manager

Operations, Product

For upgrades, Omnicell doesn’t do what is necessary to let us take care of patients. They say they...

Jan 2024
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Manager

Relationship

We used to have an Omnicell service technician live close by, but there was some downsizing and...

Jan 2024
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Manager

Operations

For users of Omnicell OmniCenter on a day-to-day basis, we are the ones doing the training and not Omnicell....

Jan 2024
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Manager

Relationship

Omnicell is fairly responsive, and we have the best customer experience manager. They go over all...

Jan 2024
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Manager

Relationship

Omnicell doesn’t have engineers specifically for Omnicell OmniCenter, so it is a little hard to get...

Jan 2024
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Director

Operations

There were some problems with the upgrade stuff. The vendor was emailing us throughout everything...

Jan 2024
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Director

Relationship, Product

We had an incident of downtime last year that was absolutely horrific. The system ended up being...

Jan 2024
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Analyst/Coordinator

Culture, Product

There are opportunities to make Central Pharmacy Manager better, but it just doesn't function as it...

Jan 2024
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Analyst/Coordinator

Product

Central Pharmacy Manager runs the carousel, and it does that very well. Central Pharmacy Manager...

Jan 2024
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Analyst/Coordinator

Product

I would like to have the technician workflow improved; Omnicell could do a better job of that. I...

Jan 2024
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Analyst/Coordinator

Culture, Value

We needed an extra license for our inventory management, and the license was going to cost us a lot...

Jan 2024
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Manager

Product

We currently don't use all of the parts of the Omnicell product. From an inventory management...

Jan 2024
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Manager

Relationship

When we reach out to Omnicell’s customer service people to get help, they are not always sure about...

Jan 2024
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Manager

Product

From a functionality standpoint, the system does what it is supposed to do. It gives us the...

Jan 2024
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Manager

Product

The reports on the product are great. Once we know what we are looking for and are familiar with...

Jan 2024
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Manager

Product

The catalog of reports that Omnicell OmniCenter has is tremendous. The system is a very...

Jan 2024
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Director

Product

The product used to be faster. Part of the issue might be that we are running it on a carousel that...

Dec 2023
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Director

Loyalty, Product

Reporting is an ongoing issue with the system. For some reason, there is something missing in our...

Dec 2023
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Director

Relationship

We could fix things in our previous solution, but we can't fix things in Central Pharmacy Manager....

Dec 2023
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Director

Relationship

The vendor has had their executives at our table. When we complain to the vendor, they bring in the...

Dec 2023
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Director

Product

It would be helpful if Omnicell One could tell us the bin size so that we don't have to consider a...

Dec 2023
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Director

Relationship, Product

We meet regularly with the individuals who go through our Omnicell devices and give us guidance and...

Dec 2023
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Director

Loyalty

Omnicell is part of our long-term plans based on the tenant’s contract. I haven’t seen any new...

Dec 2023
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Director

Product

With Omnicell, I wish there was just one sign-on instead of having to sign on to Omnicell One, some...

Dec 2023
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Manager

Value

Omnicell offers everything that we could need, but we don't have everything that they offer because...

Dec 2023
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Analyst/Coordinator

Culture, Operations, Product

With Omnicell, we were a little blindsided. We went with all of their bells and whistles, and they...

Nov 2023
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Analyst/Coordinator

Operations

Omnicell OmniCenter is pretty difficult to support and is extremely complex. It is probably going to...

Nov 2023
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Analyst/Coordinator

Operations

Upgrades with Omnicell have been really difficult. We have had some wonderful people on the...

Nov 2023
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Analyst/Coordinator

Operations

Omnicell has a lot of education available, but much of it is live, and it has been pretty much...

Nov 2023
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