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The solution is part of our long-term plans, but in a few years, we will think about moving...
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Omnicell doesn't make a lot of promises, but they do say that their hardware lasts a long time. We...
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We don't get a lot of surprise charges from Omnicell. The vendor is pretty good about that.
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The vendor has transitioned to module-based training on the cloud. That training seems fine.
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One positive of the solution is that it is incredibly linear. It isn't super fancy, but its design...
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It takes a bit longer to get support for Central Pharmacy Manager compared to another Omnicell...
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Central Pharmacy Manager has been pretty reliable. I don't know that I am really seeing a lot of...
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For the most part, Omnicell OmniCenter is a pretty well-integrated system. We have had communication...
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Omnicell OmniCenter isn't very user friendly. It requires a little more skill than other products...
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Omnicell did not have a good transition plan from WorflowRx to Central Pharmacy Manager. WorkflowRx...
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There is no way to see quantities on orders in Central Pharmacy Manager, despite the solution being...
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Omnicell One is an analytics capability that the vendor is layering on top of Central Pharmacy...
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I have not been a big fan of Central Pharmacy Manager, so I would not buy the system again. It has...
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When I inquired about some things regarding risks to us, the vendor was very responsive in getting...
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We aren't in love with Central Pharmacy Manager. Its accounts get off fairly frequently. That could...
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We could have used more training on the system. We had an on-site trainer, but that trainer changed...
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I would tell others who are interested in the system to make sure that they can fit it into their...
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The product isn't hard to get used to. We were able to get used to it pretty quickly.
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We had a recent upgrade where one of Omnicell’s workflow solutions was going offline, and we had to...
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The vendor does not keep all of their promises. In my view, the product is still maturing. The...
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We pay a fee for the system, but I don't feel like we get charged for extra things. The vendor...
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When there are upgrades to the system, the vendor sends us a list of release notes. It would be...
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There is a big learning curve to the system. There is some functionality that could be a little more...
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The vendor is improving. If we call their support people, someone will answer the phone. If we ask...
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In a few years, we will likely reevaluate whether we will continue with the solution or look at...
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Central Pharmacy Manager meets our needs, but it has some significant problem areas. We are in the...
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Omnicell's commitment to their promises is episodic. They try to keep them for the most part, but...
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Omnicell has a tendency to charge us for everything that we ask them for. They will certainly honor...
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Omnicell's implementations are functional, but we tend to feel like their implementations with us...
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Omnicell has integrated a lot of new pieces and technologies in to their processes. That is one of...
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Omnicell's tier-one support is pretty limited, and it isn't always easy for us to get issues to...
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Using OmniCenter without Omnicell machines doesn't make a lot of sense. Although we have issues with...
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OmniCenter is complex, and there wasn’t much implementation support in the way of making sure that...
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Omnicell automatically set us up with a bunch of reports with no guidance as to what the reports...
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A lot of our integration problems stem from our EMR more than the products we are trying to...
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The support is very variable when I have OmniCenter problems. My ability to get issues fixed quickly...
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Central Pharmacy Manager doesn't have a countback option. We also can't force a cycle count of our...
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Our automation with Central Pharmacy Manager is very good. We order our medications through the...
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Omnicell has an app that allows us to submit issues from our phone. It is very simple to report...
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We have account representatives, but we never hear from anybody higher than them anymore. Now that...
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I would not purchase Central Pharmacy Manager again, but it works in unison with the other Omnicell...
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The biggest challenge when we implemented Omnicell OmniCenter years ago was that the vendor didn’t...
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There is not a good way to maintain the tool. Getting information out of the tool is very...
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The reliability and overall design of Omnicell OmniCenter are very good. There is a learning curve,...
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The ability to customize the tool and display dashboard functionality would make Omnicell OmniCenter...
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Omnicell is pretty good at providing proactive service. We have a regular call where the vendor...
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We did an upgrade to the solution that went well, but we had to work through some hiccups. Some of...
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As far as I know, our users are happy with the system.
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It has taken us a long time to finish some work with the vendor, but I think that we are happy. We...
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I don't think that Omnicell reaches out to us at all.
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We have not had any problems with Omnicell OmniCenter, and it has not required the maintenance that...
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I don't deal with Omnicell very much on the administration part, but we haven't had any major...
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Omnicell may charge fees if we want anything extra. But the charge is kind of to be expected because...
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Omnicell comes out with new and improved things all the time. We have done a couple of different...
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There is so much turnover with our staff. It would be nice if every couple of years, Omnicell could...
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Omnicell OmniCenter is integrated with our EMR. Omnicell is very good about that integration.
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Omnicell may be a little less responsive than another vendor we work with. But that is just because...
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The whole point of using Omnicell OmniCenter is to protect controlled substances, and it does a...
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The product is doing everything that Omnicell said it would do. It is a more robust platform than...
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Omnicell's executives weren't really involved with the product. They were here to show how it worked...
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Omnicell told us that things would work one way when we did the walk-throughs, but when we went...
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We were on another Omnicell platform before, so Omnicell One wasn't much of a change for us. That...
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Omnicell promised a more integrated approach for Enterprise Medication Manager and Omnicell...
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Omnicell nickel-and-dimes us when we need any kind of custom reports or functionality.
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There was a lack of knowledge and cross-training when we implemented Omnicell OmniCenter. We...
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Omnicell is reactive. We don't get any real-time updates since the product is server based. So if...
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Omnicell has done very well. They don't nickel-and-dime us.
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Given what is out there, I would buy Central Pharmacy Manager again. I really like that it...
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We have had some challenges with the licensing. We need to figure out how our systems need to work...
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We use Enterprise Medication Manager to be able to see everything across the system that is in...
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The user interface for Omnicell OmniCenter is outdated. The visibility for the basic functions of...
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Most of our resources from Omnicell are very helpful. They seek out our opinions and try to solve...
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Central Pharmacy Manager lacks a lot of integration options with other systems, including Omnicell's...
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As far as managing medications goes, Central Pharmacy Manager does an adequate job. It gives us a...
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Central Pharmacy Manager is a little outdated, especially with the upcoming requirements for the...
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We were initially thinking about going with another product, but we decided to go with Central...
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We struggle with the packager piece that has come with the product and its interfacing. For running...
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We continue to have problems with the support. When we call in about an issue, it goes unresolved...
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Omnicell makes an effort, but we are a little frustrated with the technician who is assigned to us....
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This product has a lot of potential. I would tell others that if they are willing to do a lot of...
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Omnicell’s main competitor is Pyxis. I would venture to say that the two vendors have very similar...
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We are looking to get Omnicell One, which is going to be an add-on feature. I am hoping it will...
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With Omnicell, we pay for more than we need to, and it seems like it is a lot, especially...
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One thing that I will give Omnicell credit for is when we mentioned our issues with prices to the...
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With Omnicell, it seems like we are not able to fully utilize everything that they have to offer. We...
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