Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations
The implementation of Central Pharmacy Manager was bad. There was a lot of back-and-forth regarding...
Login or Create an Account to see details.
Relationship
I have never seen proactive service from Omnicell. Anytime we have a big problem, the person we work...
Login or Create an Account to see details.
Value
I would not buy Central Pharmacy Manager again because it doesn't interface great with our EHR. We...
Login or Create an Account to see details.
Product
Central Pharmacy Manager is a fantastic product, and it is really nice because it essentially...
Login or Create an Account to see details.
Operations
Omnicell’s initial training was wonderful. The ongoing training has been okay. We have had to reach...
Login or Create an Account to see details.
Operations
The Omnicell team that helped with our implementation came on-site. They were here; they put in the...
Login or Create an Account to see details.
Relationship, Value
The service for Omnicell is pretty proactive, especially with the Central Pharmacy Manager system....
Login or Create an Account to see details.
Relationship
I have been impressed with Omnicell. They are quick to communicate. We have probably got more people...
Login or Create an Account to see details.
Relationship
One thing that Omnicell does well is they have a bunch of people for us to contact. I do feel like...
Login or Create an Account to see details.
Product
Central Pharmacy Manager has several more moving pieces than other products, and it does a pretty...
Login or Create an Account to see details.
Value
Omnicell seems to have created a much more efficient and therefore less expensive system, and they...
Login or Create an Account to see details.
Value
Central Pharmacy Manager is stable, straightforward in its usability, and inexpensive. We are a...
Login or Create an Account to see details.
Operations, Product
Omnicell has programs for onboarding new users, but those programs are hard to get to. They are...
Login or Create an Account to see details.
Relationship
Omnicell is pretty consistent. They do a good job in telescoping their projects or their assistance....
Login or Create an Account to see details.
Product
I would like to see random cycle count requests that could be generated to a list. For example,...
Login or Create an Account to see details.
Loyalty
We are on an older version of the product. The newer version we are going to go to is reported to...
Login or Create an Account to see details.
Relationship
Central Pharmacy Manager is a sufficient product, but it is not the best in class. The company needs...
Login or Create an Account to see details.
Product
We have had no issues with Omnicell OmniCenter. The server and everything are all functioning very...
Login or Create an Account to see details.
Value
Omnicell charges for everything. They sometimes even charge us for missing functionalities. The...
Login or Create an Account to see details.
Operations
Omnicell's implementations need to be more complete. There are often things that change that the...
Login or Create an Account to see details.
Relationship
We often have to go through multiple levels of Omnicell's support until we can get a true answer to...
Login or Create an Account to see details.
Product, Value
The system gives us a real-time view of the analytics and data that are available. It also tells us...
Login or Create an Account to see details.
Product
Central Pharmacy Manager is fine and does the job, but it lags, and we oftentimes have to reboot it...
Login or Create an Account to see details.
Product
I would love to be able to have a more accurate representation of serialized information in Central...
Login or Create an Account to see details.
Product
We would like the vendor to integrate the solution with our EHR and our Drug Supply Chain Security...
Login or Create an Account to see details.
Product
Things are great with Central Pharmacy Manager; there are no issues there. All is functioning very well....
Login or Create an Account to see details.
Value
Omnicell One has improved, but it is still not where it should be. It is marketed as a cost-savings...
Login or Create an Account to see details.
Culture, Product
The vendor markets the product as a data transparency tool, but based on how the data is portrayed,...
Login or Create an Account to see details.
Relationship
In order for the vendor to improve their support, they should provide a new clinical strategist. We...
Login or Create an Account to see details.
Culture, Value
If a healthcare organization were considering Omnicell One, I would tell them they need to...
Login or Create an Account to see details.
Relationship, Product
We have some old Omnicell systems, and they used to work better. They are falling apart now.
Login or Create an Account to see details.
Product
I can use the Omnicell system easily, and most of our people don't have a problem. Some of our...
Login or Create an Account to see details.
Product
I have worked with Omnicell for a long time, so I'm very familiar with the system. I wish the...
Login or Create an Account to see details.
Product
I would really like it if Omnicell's platform and our drug kit management product could actually...
Login or Create an Account to see details.
Culture, Value
Omnicell gives us a lot. However, there are some things, like Windows updates, that are tens of...
Login or Create an Account to see details.
Product
One of the biggest things for Central Pharmacy Manager is the technology. It is a PC-based product...
Login or Create an Account to see details.
Operations
For new users of the Omnicell program, there is online training, and most of it is done remotely....
Login or Create an Account to see details.
Product
Central Pharmacy Manager is easy. To be able to be a basic user of it, there is not a huge learning...
Login or Create an Account to see details.
Product
I don't really consider Central Pharmacy Manager to be a mature product. I feel like it is better...
Login or Create an Account to see details.
Relationship
Depending on who we talk to at Omnicell, a lot of the people who answer the phones don't seem to...
Login or Create an Account to see details.
Product
The system is straightforward in terms of managing the functions of the robot in future cabinets....
Login or Create an Account to see details.
Product
My overall impression of Central Pharmacy Manager is that it is very clunky. It is hard to navigate,...
Login or Create an Account to see details.
Product, Value
The biggest strengths of Central Pharmacy Manager are its inventory tracking, visibility into the...
Login or Create an Account to see details.
Product
One enhancement we would like to see in Central Pharmacy Manager is a dashboard so that we can have...
Login or Create an Account to see details.
Relationship
When something is wrong in the system, Omnicell's people will come out and replace or fix things. I...
Login or Create an Account to see details.
Operations
Our implementation of the system went really well. It was a very pleasant implementation.
Login or Create an Account to see details.
Operations, Product
The system is kind of complicated because it is attached to a carousel. There is a bit of a learning...
Login or Create an Account to see details.
Product, Value
The system works the way we expected it to. It hasn't radically changed. The system sends orders for...
Login or Create an Account to see details.
Operations, Product
When we were testing the newest release of Omnicell OmniCenter, the system caused a problem with the...
Login or Create an Account to see details.
Product
The system does what we need it to do, and we don't have any problems with downtime. The system is...
Login or Create an Account to see details.
Relationship
The vendor is pretty responsive. Most of the people who we talk to when we call the vendor to put in...
Login or Create an Account to see details.
Value
If we want a custom report from Omnicell, there is a charge associated with that. They won’t provide...
Login or Create an Account to see details.
Operations
Central Pharmacy Manager is pretty self-explanatory, and Omnicell has training modules for the...
Login or Create an Account to see details.
Product
Central Pharmacy Manager does not interface with our EHR.
Login or Create an Account to see details.
Product, Value
Central Pharmacy Manager does what we want it to do, but as the healthcare industry changes, we need...
Login or Create an Account to see details.
Product
Omnicell OmniCenter can’t build algorithms or use purchasing history and availability through...
Login or Create an Account to see details.
Relationship
As time goes on, the development we need in terms of pharmacy distribution and pharmacy analytics is...
Login or Create an Account to see details.
Relationship, Product
It is our data in Omnicell OmniCenter, so some things like widgets or basic algorithms should be...
Login or Create an Account to see details.
Operations, Product
For upgrades, Omnicell doesn’t do what is necessary to let us take care of patients. They say they...
Login or Create an Account to see details.
Relationship
We used to have an Omnicell service technician live close by, but there was some downsizing and...
Login or Create an Account to see details.
Operations
For users of Omnicell OmniCenter on a day-to-day basis, we are the ones doing the training and not Omnicell....
Login or Create an Account to see details.
Relationship
Omnicell is fairly responsive, and we have the best customer experience manager. They go over all...
Login or Create an Account to see details.
Relationship
Omnicell doesn’t have engineers specifically for Omnicell OmniCenter, so it is a little hard to get...
Login or Create an Account to see details.
Operations
There were some problems with the upgrade stuff. The vendor was emailing us throughout everything...
Login or Create an Account to see details.
Relationship, Product
We had an incident of downtime last year that was absolutely horrific. The system ended up being...
Login or Create an Account to see details.
Culture, Product
There are opportunities to make Central Pharmacy Manager better, but it just doesn't function as it...
Login or Create an Account to see details.
Product
Central Pharmacy Manager runs the carousel, and it does that very well. Central Pharmacy Manager...
Login or Create an Account to see details.
Product
I would like to have the technician workflow improved; Omnicell could do a better job of that. I...
Login or Create an Account to see details.
Culture, Value
We needed an extra license for our inventory management, and the license was going to cost us a lot...
Login or Create an Account to see details.
Product
We currently don't use all of the parts of the Omnicell product. From an inventory management...
Login or Create an Account to see details.
Relationship
When we reach out to Omnicell’s customer service people to get help, they are not always sure about...
Login or Create an Account to see details.
Product
From a functionality standpoint, the system does what it is supposed to do. It gives us the...
Login or Create an Account to see details.
Product
The reports on the product are great. Once we know what we are looking for and are familiar with...
Login or Create an Account to see details.
Product
The catalog of reports that Omnicell OmniCenter has is tremendous. The system is a very...
Login or Create an Account to see details.
Product
The product used to be faster. Part of the issue might be that we are running it on a carousel that...
Login or Create an Account to see details.
Loyalty, Product
Reporting is an ongoing issue with the system. For some reason, there is something missing in our...
Login or Create an Account to see details.
Relationship
We could fix things in our previous solution, but we can't fix things in Central Pharmacy Manager....
Login or Create an Account to see details.
Relationship
The vendor has had their executives at our table. When we complain to the vendor, they bring in the...
Login or Create an Account to see details.
Product
It would be helpful if Omnicell One could tell us the bin size so that we don't have to consider a...
Login or Create an Account to see details.
Relationship, Product
We meet regularly with the individuals who go through our Omnicell devices and give us guidance and...
Login or Create an Account to see details.
Loyalty
Omnicell is part of our long-term plans based on the tenant’s contract. I haven’t seen any new...
Login or Create an Account to see details.
Product
With Omnicell, I wish there was just one sign-on instead of having to sign on to Omnicell One, some...
Login or Create an Account to see details.
Value
Omnicell offers everything that we could need, but we don't have everything that they offer because...
Login or Create an Account to see details.
Culture, Operations, Product
With Omnicell, we were a little blindsided. We went with all of their bells and whistles, and they...
Login or Create an Account to see details.
Operations
Omnicell OmniCenter is pretty difficult to support and is extremely complex. It is probably going to...
Login or Create an Account to see details.
Operations
Upgrades with Omnicell have been really difficult. We have had some wonderful people on the...
Login or Create an Account to see details.
Operations
Omnicell has a lot of education available, but much of it is live, and it has been pretty much...
Login or Create an Account to see details.
​
Preferences