Optimum Healthcare IT Business Solutions Implementation Services Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Relationship, Value
There is no way the partnership with the firm could be stronger. We have been using the firm for a...
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Operations, Services, Value
It is very challenging for us to recruit, train, and keep FTEs who are familiar with how to build...
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Loyalty, Services, Value
I keep coming back to the firm because I have one of the most critical ServiceNow architects we...
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Relationship, Value
Optimum Healthcare IT does check-ins to make sure things are going well, and they have great...
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Loyalty, Operations
Optimum Healthcare IT did a great job of giving the leadership team the confidence that we had done...
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Loyalty, Relationship, Value
With Optimum Healthcare IT, a few things stand out to me. We have executed things in partnership...
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Relationship, Operations
I don't think Optimum Healthcare IT went above and beyond; they just met our needs. There was a...
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Operations
With the people at Optimum Healthcare IT who were doing the training and elicitation, leading those...
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Loyalty, Operations
We love Optimum Healthcare IT, and we will very likely bring them back in for any other engagement...
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Relationship, Operations
We didn't have a high level of executive engagement with Optimum Healthcare IT, but we definitely...
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Services
We could not do what we are doing now without having Optimum Healthcare IT here. Our software vendor...
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Relationship, Value
If I were recommending Optimum Healthcare IT, I would caveat my recommendation by telling a client...
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Operations
We definitely could not have pulled out of the software implementation what Optimum Healthcare IT...
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Value
We hired our own change management consultant and then leveraged our own team's ability and our own...
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Operations
Optimum Healthcare IT’s project coordination, developers, and ability to pivot and get outside of...
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Value
Optimum Healthcare IT does not charge me for every little thing; they only charge for the hours I...
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Services
The outcomes are hard to quantify given the nature of the topic Optimum Healthcare IT is helping us...
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Relationship, Operations
The implementation has been going really well, and there is an advisory service that Optimum...
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Relationship, Services
Optimum Healthcare IT’s strategic ability is awesome. It is almost like having an additional CTO on...
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Loyalty, Relationship
There are very few firms that I trust, and Optimum Healthcare IT is one that I trust. Any time we...
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Operations
The work Optimum Healthcare IT did for us was fragmented, and we didn't have a good scope nailed...
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Relationship, Services
Optimum Healthcare IT was doing really great, but I think they grew a little too fast. From the...
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Loyalty, Relationship
I would buy Optimum Healthcare IT's services again. We are going to. But it is very specific to a...
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Relationship, Operations
Our primary contact with Optimum Healthcare IT throughout this project was absolutely phenomenal....
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Relationship
We had a list of what we needed help with from Optimum Healthcare IT. The person we worked with was...
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Relationship, Operations
We had very specific outcomes going into this partnership. We had a lot of different things that...
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Relationship
The firm provided some advisory services. It was a nice blend of what the person had seen with prior...
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Loyalty
We have done some work with Optimum Healthcare IT before, and they have been consistently good. They...
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Relationship
My advice for another customer who is engaging with Optimum Healthcare IT for a ServiceNow project...
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Relationship
Optimum Healthcare IT's strength is definitely domain-specific knowledge. It was certainly more than...
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Operations
The person we worked with was so effective that it would have been a waste of time for us to work...
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