Optimum Healthcare IT Business Solutions Implementation Services Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
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User Commentary
Loyalty, Services, Value
One of the main reasons we selected Optimum Healthcare IT was that they had acquired some resources...
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Operations, Services
Partway through our Optimum Healthcare IT engagement, we got new resources from Optimum Healthcare...
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Operations, Services, Value
There were a lot of go-live issues with Optimum Healthcare IT because the end users who were...
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Relationship, Value
Optimum Healthcare IT will stick with us, and they are not nickel-and-diming us with change orders...
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Operations, Value
In our work with Optimum Healthcare IT, there were negative implications to other parts of the...
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Loyalty, Relationship, Services, Value
We decided to go with Optimum Healthcare IT because they had healthcare experience. They exceeded...
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Relationship, Services
When I engaged with Optimum Healthcare IT, they were very responsive and easy to reach. Whenever...
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Loyalty, Operations, Services
The main challenges in the project involved some issues that were uncovered during the...
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Operations
The main takeaways from working with Optimum Healthcare IT have been the lessons we learned from the...
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Relationship, Operations, Value
Optimum Healthcare IT invested in meetings and planning, and a large portion of that was not billed....
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Relationship, Operations
Most of the scheduling challenges came from the business side rather than the development team,...
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Relationship, Services, Value
I continue to receive regular check-ins from the leadership team at Optimum Healthcare IT to see how...
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Relationship, Operations, Services
The Optimum Healthcare IT team was skilled, professional, and easy to work with, and that allowed me...
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Operations, Value
Optimum Healthcare IT's code quality was strong and required minimal changes. The team’s work met...
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Relationship, Operations, Value
The Optimum Healthcare IT team handled all the presentations and status reports for the project,...
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Operations, Services, Value
Optimum Healthcare IT joined the project with little background on the system being updated but...
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Loyalty, Relationship
Optimum Healthcare IT was ultimately selected for the project. Their project lead demonstrated...
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Relationship
Optimum Healthcare IT has great execution and a very clear project management style. They get in and...
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Relationship
I have a very strong relationship with Optimum Healthcare IT's staff. We have core relationships,...
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Relationship
I find that Optimum Healthcare IT is really tied in with certain vendors so that they are ahead of...
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Relationship
Optimum Healthcare IT truly does know their area and is experienced with healthcare IT. My team is...
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Relationship, Value
For the value that I get from this service, it is extremely affordable. The firm is able to do...
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Relationship
What Optimum Healthcare IT brings is a real partnership. I feel like the firm's staff is a part of...
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Relationship
Every project requires a different level of organizational change management, and understanding...
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Relationship
Overall, Optimum Healthcare IT has exceeded expectations. We were up front after a few earlier...
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Relationship
We have had a few issues here and there, but Optimum Healthcare IT has been quick to course-correct....
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Relationship
We have had great success with Optimum Healthcare IT and appreciate their creative approach. They...
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Relationship
A lot of Optimum Healthcare IT's limitations were bound by the solution we were working on and its...
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Operations
The analyst that Optimum Healthcare IT provided knew the ins and outs of our business, what the...
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Relationship
The firm brings in their various leaders over their services, and they have applied a cohesive unit...
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Loyalty, Relationship
Optimum Healthcare IT did a really good job of understanding our organization and our leadership...
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Relationship, Value
There is no way the partnership with the firm could be stronger. We have been using the firm for a...
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Operations, Services, Value
It is very challenging for us to recruit, train, and keep FTEs who are familiar with how to build...
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Loyalty, Services, Value
I keep coming back to the firm because I have one of the most critical ServiceNow architects we...
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Relationship, Value
Optimum Healthcare IT does check-ins to make sure things are going well, and they have great...
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Loyalty, Operations
Optimum Healthcare IT did a great job of giving the leadership team the confidence that we had done...
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Loyalty, Relationship, Value
With Optimum Healthcare IT, a few things stand out to me. We have executed things in partnership...
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Relationship, Operations
I don't think Optimum Healthcare IT went above and beyond; they just met our needs. There was a...
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Operations
With the people at Optimum Healthcare IT who were doing the training and elicitation, leading those...
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Loyalty, Operations
We love Optimum Healthcare IT, and we will very likely bring them back in for any other engagement...
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Relationship, Operations
We didn't have a high level of executive engagement with Optimum Healthcare IT, but we definitely...
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Services
We could not do what we are doing now without having Optimum Healthcare IT here. Our software vendor...
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Relationship, Value
If I were recommending Optimum Healthcare IT, I would caveat my recommendation by telling a client...
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Operations
We definitely could not have pulled out of the software implementation what Optimum Healthcare IT...
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Value
We hired our own change management consultant and then leveraged our own team's ability and our own...
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Operations
Optimum Healthcare IT’s project coordination, developers, and ability to pivot and get outside of...
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Commentary Summary
Comment Type Breakout