Cloud ERP (<300 beds) Commentary

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The beauty of where we are now and of where we're taking our Oracle partnership is that we...

Prior to using Cloud ERP, we were on PeopleSoft. The system is for general financials, so there...

Oracle's system is still a major pain point. We are now using a third-party resource to help...

Oracle does nickel-and-dime us. They have management services where we buy hours to break a system...

Cloud ERP is functioning in a way. But Oracle is not innovative. I'm still trying to get Cloud ERP...

I would not buy Oracle's system again. Our team has completely shifted to the point where we would...

Oracle has significantly partnered with us to achieve tangible outcomes. Things are usually managed...

Oracle has phenomenal training. We can get people certified, and they have formal and informal...

Our previous ERP couldn’t do some of the things that we need to do. Cloud ERP is head and shoulders...

We got a good deal on Cloud ERP when we implemented it, and we probably even get a better deal now...

Once when Oracle could technically have charged us overage fees they instead allowed us time to...

Oracle absolutely does not keep promises. I thought all of my Oracle passwords were the same, but...

Cloud ERP is extremely expensive. We just renewed our contract, and we were surprised by that.

If we are talking just about Oracle’s support, I would give them the lowest score. Our third party,...

For Cloud ERP, I do tutorials for everything. I make screenshots that are literally step-by-step...

Cloud ERP is not part of our long-term plans. We use another system in our surgery area, and we...

The advice I would give to others implementing Cloud ERP is to definitely get training. There is a...

When we upgraded to the Oracle Redwood platform for requisitioning, we had it in testing for several...

Oracle did not help us with the implementation. We did not have training, but the person who...

I just learned that Oracle will be updating all platforms, including their financial and supply...

We just upgraded to the Oracle Redwood platform for requisitioning. We are having some struggles...

Like most healthcare organizations, we have pretty complex payrolls. For the most part, Cloud ERP is...

We used a third-party implementation partner, so it wasn't Oracle directly that really helped us...

I wish I didn't have to escalate every issue to higher levels within Oracle in order to get things done....

We have a lot of state regulations that we would like to see Oracle be a little bit more proactive...

I wish I had listened better to the KLAS data and used a stronger voice in the decision. We regret...

We are really frustrated. Our IT team members are losing their minds trying to work with Oracle. The...

We are frustrated with how Oracle charges for things. They give us X number of credits per year, and...

We are struggling with the new rules for 2026 pensions. Now things have to roll into a Roth IRA. We...

Oracle is sending our support overseas. That creates an issue for us with hours and with the...

Nothing that we can measure has changed for the better in the last year or so. Oracle is listening...

Our lack of satisfaction with the system was caused by the way we implemented the tool. Since it is...

Cloud ERP is a real operational system. Sometimes, Oracle's products are not well adapted to payer...

Oracle's implementation services haven't been bad. A couple of years ago, I would have said...

Oracle doesn't provide any training for us. It would be beneficial if they had more training. I...

Oracle has delivered in some places and not others. For example, with one of their AI products,...

My users would rate Cloud ERP's ease of use as being in the middle of the road. Cloud ERP is...

When we sign up for Oracle's products, the vendor has a clear-cut guide of their SLA. However, I...

We have recommended Cloud ERP a couple of times now, but we told the people we recommended it to to...

We didn't get any training for Cloud ERP, and my team had no prior experience with Oracle. That is...

Oracle has a very clear vision, and they communicate it well, especially within the AI space. They...

Oracle has been outstanding. Their account team is top-notch. Oracle has been engaged in helping us...

I have used other ERP solutions in the past, and I definitely prefer Cloud ERP. There are far more...

I have always had good executive engagement from Oracle. We have routine calls with their executives....

Oracle’s pain points are their customer support model and their customer success executive. Things...

A lot of the stuff that Oracle is doing with AI has been pretty impressive in terms of embedding AI...

We have been able to lock the system's price, and that is terrific. We have also established great...

We have a very good rapport with Oracle's leaders. That is something we work hard at. The vendor...

Oracle doesn’t partner with us to achieve better outcomes; we don't hear from Oracle. I do have a...

We are stable with Cloud ERP. After our implementation, the best part has been that I'm not hearing...

We always need solutions to be cheaper, but there is no nickel-and-diming going on. The enhancements...

The outcome we have achieved from using the HR and payroll module in Cloud ERP is streamlining our...

We have struggled with support from Oracle. When we have a service request, they don't always meet...

Oracle forces us to take quarterly updates. Generally, with the way the updates are structured,...

Our supply chain folks still complain about the ease of use of some of the supply chain functions....

Cloud ERP costs too much. Oracle’s pricing structure feels unfair because they charge by user for...

We just did an Oracle health check, which I thought was great. We identified a number of things that...