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Foundation EHR (formerly Millennium PowerChart)/CommunityWorks Clinicals Commentary
Filtered view: (Medium - 151-400 Beds)

Subject Expert
Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 

Commentary Summary

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User Commentary

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Manager

I've used Epic before, and I think Epic has a more seamless, user-friendly application than...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Manager

I just don't feel like Oracle Health has any good training material anywhere.

Comment Tone Negative
Pillars Operations
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Director

Oracle Health was involved in our training in the beginning, but when they do upgrades, they provide...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Millennium PowerChart has been well received by our providers, and it seems to be responsive to the...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

It can sometimes take an extended period of time to get a response about a service ticket from...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Oracle Health is a little bit behind the curve. We just did our knee and hip ECQM and the Oracle...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

I would buy Millennium PowerChart again, especially if it meets the price point. Ultimately, it...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Analyst/Coordinator

For Millennium, training depends on whether you subscribe to their training services. Everything...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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Analyst/Coordinator

We can either call or email Oracle Health for support, and they are fast. Everybody has always been...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We are transitioning away from Millennium PowerChart. I prefer Epic's solutions, but I also did not...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

The biggest change lately has been Oracle Health's focus on integrated AI tools. Oracle Health is...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

The biggest cost difference between Epic and Oracle Health is with their support models. Epic...

Comment Tone Negative
Pillars Relationship, Value
Evaluation Unrated

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Director

Oracle Health's long-term strategic vision is strong. Oracle Health's move to a new EHR platform...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

In my view, Oracle Health has made a remarkable turnaround. The key will be whether they can sustain...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

Oracle Health's execution is a mixed bag, but it is much better than it was in the past. Oracle...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

We have a clear path forward with Oracle Health. We are renegotiating our contract. Oracle Health...

Comment Tone Negative
Pillars Culture
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Director

Certain things are improving with Oracle Health, but other things are either not improving or are...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

Oracle Health's vision is fantastic and spot-on. The vendor is investing in all the right areas. The...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

Compared to what we were managing on-premises, being on the cloud with the system has been...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

From a platform perspective, technology is technology. If an organization has the right training in...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Director

Our account executive from Oracle Health is fair and transparent. However, I don't think that Oracle...

Comment Tone Negative
Pillars Culture, Relationship
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Director

From a vendor and customer standpoint, our last few years with Oracle Cerner have been tough. The...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

Oracle Health was not a strong partner for us. They didn't engage with us on a future road map or a...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

We attempted to implement Oracle Health's billing system at one point, but we ultimately delayed it....

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Sometimes, Oracle Health makes integrations with key third-party applications easy, but other times,...

Comment Tone Negative
Pillars Culture, Relationship, Product
Evaluation Unrated

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VP/Other Executive

Oracle Health is fair and transparent with ongoing charges. They are very clear about what things...

Comment Tone Positive
Pillars Culture, Value
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VP/Other Executive

Oracle made significant changes after the Cerner acquisition. When the vendor was Cerner, each...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

Our decision to replace Millennium PowerChart was driven by strategic, operational, and financial...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

I think we would buy Millennium PowerChart again. People always say that they want Epic's systems...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Director

Oracle Health's intent is to keep promises, but sometimes, things don't always roll out the way...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

Cerner has many different applications, and everything ends up being an add-on with an additional...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Director

We have done some upgrades with the system, but those haven't worked very well. The system is super...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Director

The things we are rolling out and working toward with the system seem to be working so far, but the...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

If we were looking at Oracle Health's system and weren't anticipating the upcoming changes, my...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Looking at operational outcomes like length of stay, discharge planning, and alerts for patient...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

Depending on what we are integrating, sometimes the difficulty isn't with the third party. We have...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

Code upgrades are supported for about a year and take four to five months to implement, so an...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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VP/Other Executive

We are hoping for Millennium PowerChart optimization next year. We are still having issues with the...

Comment Tone Negative
Pillars Product
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VP/Other Executive

The physicians have learned to live with Millennium PowerChart. It does the work if we learn the...

Comment Tone Positive
Pillars Product
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VP/Other Executive

The relationship is going better. Oracle Health has added a customer success manager who is paying...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

There are many executives and customer support people involved because we have multiple...

Comment Tone Positive
Pillars Relationship
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CISO

Things such as patient interactions during registration and the consenting process all go through a...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CISO

Oracle Health decided at the last minute that they are not going to support diagnostic imaging...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CISO

Oracle Health’s overarching support for the direction that we are going and the needs that our...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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CIO

Oracle Health is not easy to work with. While we were looking at moving to another vendor and having...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CIO

Oracle Health’s update and release process is not a bad process; the releases just don't have useful...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CIO

Actually, I say that Cerner is easy to work with, and their solutions are easy to integrate....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CIO

One fundamental difference between Epic and Cerner is the way they handle new products. Cerner will...

Comment Tone Negative
Pillars Culture, Loyalty
Evaluation Unrated

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CIO

We looked at adding several third-party solutions to Millennium PowerChart, but if we factor in the...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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CIO

It was interesting when Cerner tried to save us. Part of my case for switching vendors was that...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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CIO

Millennium PowerChart is not part of our long-term plans. There are many things that Cerner said...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

If I had to make the choice, I would buy Millennium PowerChart again because our previous product...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Analyst/Coordinator

When we first went live with the system, the training wasn't good. It has changed since then though.

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

The updates we got when we were just under Cerner seemed to be a little cleaner, but the update...

Comment Tone Negative
Pillars Loyalty, Operations, Product
Evaluation Unrated

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Analyst/Coordinator

I don't know what Oracle's vision is. It is difficult to get integrations to work in the system. I...

Comment Tone Negative
Pillars Culture, Relationship, Product
Evaluation Unrated

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Physician

It feels like Oracle Health's service has declined since the acquisition of Cerner. They could...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Physician

As long as we are willing to pay for Cerner’s stuff, Cerner seems to be pretty up-to-date with...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CIO

We have looked at another EHR, Millennium PowerChart has fallen short in a lot of areas. A big miss...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CIO

Oracle Health has just had horrible product support and functionality. They are way behind the...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

Executive involvement doesn't exist with Oracle Health. There has never been a relationship with...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

Oracle Health hasn’t really given us any clear direction, even when we are trying to do assessments....

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

Overall, I'm very optimistic about Oracle Health’s EHR strategy, as opposed to years past. There are...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

It has taken a while to work around contract negotiations with Oracle Health. The contracts are...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Director

Integration with third parties has been hard. We have a couple of examples of FHIR applications that...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

If we purchased a system today, it likely wouldn't be on the Oracle Health platform. That is...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

The interoperability ecosystem is so much easier within the Epic framework. A lot of our physicians...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

There are multiple layers of Oracle Health’s normal support process. There is a lot of shuffling of...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

It has been a while since the acquisition of the solution by Oracle Health, and it has taken a lot...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Behavioral health is not well supported in the product, and Millennium PowerChart is clunky to use.

Comment Tone Negative
Pillars Product
Evaluation Unrated

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