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Foundation EHR (formerly Millennium PowerChart)/CommunityWorks Clinicals Commentary
Filtered view: (Small - 1-150 Beds)

Subject Expert
Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 

Commentary Summary

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User Commentary

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Nurse

There are a lot of moving parts, and we don't have everything. We don't have the base built yet...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Nurse

Oracle Health is really working on improvements. They are moving us slowly over to a better...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Nurse

When we did the training, what Oracle Health chose for us was probably not in the best order, nor...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Nurse

Whether we would buy CommunityWorks Clinical Suite again depends on whether we could afford...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Nurse

What's going well with CommunityWorks Clinical Suite is that as we get better training and find the...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

I do feel like Oracle Health is trying to incorporate a lot of AI into their EMRs so that we can be...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

The experience with the acute EHR is an overall good experience for our nurses. Everything is right...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

I feel like Oracle Health does communicate quite a bit with the change cycles. Sometimes I don't...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

Oracle Health needs to get better at their referral management process because it is extremely poor....

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

I think the partnership when we were first implementing Foundation EHR needed to be a lot stronger....

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

I would recommend Foundation EHR with a caveat. I would do things differently than how we did them....

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

Oracle Health wants to sell us products to solve our problems and not really help us with what's current....

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Director

I probably wouldn't go with CommunityWorks Clinical Suite again if it were up to me. There are just...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Director

We just upgraded a feature in CommunityWorks Clinical Suite, and originally, Oracle Health wanted a...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Director

Oracle Health does provide a regular update on what changes have been made, and they do have some...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I wouldn’t recommend CommunityWorks Clinical Suite because there have just been so many things that...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

I have a little pain point with Oracle Health’s support people right now; sometimes they are...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

We have been pioneers with Oracle Health and have really driven a lot of changes, and they have been...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

For part of the model recommendations, I've personally asked many times whether Oracle Health could...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

Since the vendor switched to Oracle Health, they've changed their processes and how they do things,...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

With CommunityWorks Clinical Suite, there are a lot of limitations when it comes to solutions...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

Oracle Health has moved away from customer preferences. When we first joined CommunityWorks Clinical...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

Our account executive is supposed to assist us with contracts, but they are pretty much nonexistent....

Comment Tone Negative
Pillars Culture, Relationship
Evaluation Unrated

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Director

For CommunityWorks Clinical Suite clients, Oracle Health manages all the technical aspects of the...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

Instead of fixing the issues with the current EHR, the vendor is building an entirely new EHR that...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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CMIO

Oracle Health has supported a lot of electronic solutions over the years, and they’ve gotten by with...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CMIO

Some of our people spoke with Oracle Health representatives, and they seemed somewhat pessimistic...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CMIO

There is a fair amount of overadvertising by Oracle Health regarding what is currently available in...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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CMIO

Oracle Health has pretty much given up the academic space. A lot of the academic organizations that...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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CMIO

The PowerNote build courses for Millennium PowerChart were actually very good and very helpful when...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CMIO

Oracle Health’s original support was much better than it is now. Over time, we have found that we...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CMIO

Oracle Health is at the beginning of the configuration process for Millennium PowerChart, and based...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Director

One of the biggest issues with Oracle Health is that their infusion suite is slow, so sometimes...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

There are some surprises with charges from Oracle Health. It always seems like when we purchase a...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Director

What I always tell people about Oracle Health's system is that the information is there somewhere if...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

I wouldn’t buy Millennium PowerChart again because it doesn’t have the functionality and...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

My biggest issue with Oracle Health is that sometimes they have some really great solutions, but...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Analyst/Coordinator

We are having an ongoing disagreement over some charges with Oracle Health, but they aren't giving...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Analyst/Coordinator

Oracle Health is focusing on moving away from Cerner and rolling out their new Oracle Health...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

Oracle Health keeps adding functionality. I can see all the work that they have been pushing out,...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

I would really have to know the needs of an organization specifically to know whether to recommend...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

In CommunityWorks Clinical Suite, if patients have an advance directive on file, there is a link...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Oracle Health’s training is okay. It is basically a series of links that give really basic...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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Analyst/Coordinator

Oracle Health sells the product as though they are going to do all the supporting. But it takes more...

Comment Tone Positive
Pillars Culture, Relationship, Value
Evaluation Unrated

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Analyst/Coordinator

Oracle Health is generally too slow with support. There are certainly notable exceptions. When we...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

CommunityWorks Clinical Suite is far from the worst. I have heard from folks who have a full...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

We looked at other systems, but they were more expensive than CommunityWorks Clinical Suite. With...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

Things are going really well with Millennium PowerChart. We have been live for long enough that we...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Oracle Health is constantly releasing updates and trying to improve the system. While the frequency...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

Oracle Health supports a much larger user base, so their support is understandably slower. It is...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Considering the competition, we would have never gotten Millennium PowerChart. We would have gotten...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

When I see a demo, I want to see it in production. Oracle Health shows me PowerPoints. That isn't a...

Comment Tone Negative
Pillars Culture, Relationship
Evaluation Unrated

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VP/Other Executive

We tell Oracle Health when things are broken, and they sometimes fix the problems. I can't get...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

Oracle Health does not have a robust set of APIs. The APIs they have are limited, and they are often...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

It is extremely hard to integrate with Millennium PowerChart. The solution's APIs are bad. It has...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

Oracle Health's support is terrible. They legitimately ignore all of our requests. With children,...

Comment Tone Negative
Pillars Relationship, Value
Evaluation Unrated

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VP/Other Executive

Millennium PowerChart is fine for an EHR. It isn't great; it is just fine. It is a big platform. I...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

I hate Oracle Health. They are a constant disappointment. The updates they send out mostly break...

Comment Tone Negative
Pillars Relationship, Operations, Product
Evaluation Unrated

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Manager

CommunityWorks Clinical Suite's biggest strength is with consolidation. We don't have a dialysis...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I am sure that everyone has heard about the big, beautiful bill that is supposed to give a lot of...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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Manager

I wouldn't buy CommunityWorks Clinical Suite again. The system has been a struggle for our staff...

Comment Tone Negative
Pillars Operations, Product, Value
Evaluation Unrated

 or  to see details.

Manager

When we were on our previous EHR, we had people who we could call up to discuss problems and resolve...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

We have actually had to pull our dialysis unit out of our EHR in the last couple of months because...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

Oracle Health does updates pretty often. However, I feel like Oracle Health's development road map...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The biggest thing Oracle Health could do to improve would be to stop nickel-and-diming. We recently...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

Oracle Health is actually rolling out a clinical AI so that doctors will basically be able to talk...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

Other folks who use the clinical pieces of the system said that they thought the system was going to...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Director

The releases and updates for the system, especially the quarterly and annual ones, will always break...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Oracle Health has pretty decent training. Additionally, we have good contacts at Oracle Health. We...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

I probably wouldn't buy the system again because the system we had in the past had a general ledger,...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

There are fees for everything, but Oracle Health tends to have expertise to make things happen when...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

My future satisfaction with the system will hopefully go up. We have a lot of irons in the fire...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

There are additional usage fees with the system. Oracle Health charges for some simple integration...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

The system's interoperability is satisfactory. We are able to get the things we need to meet...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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