RxStation Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Product, Value

The RxStation hasn't been as efficient about storing drugs in terms of the actual capacity of the...

Jun 2023
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Director

Culture

When we switched to Cerner, we lost a lot of capacity and some of the other flexibilities that we...

Jun 2023
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Director

Loyalty

Oracle Health is sunsetting the product, so they are not going to pour any additional resources into...

Jun 2023
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Director

Relationship

We have pretty good access to the vendor's executives, and they have been very helpful despite their...

Jun 2023
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Manager

Relationship

Reasonable time frames for support are usually a concern due to ongoing issues after our...

Apr 2023
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Manager

Product

We thought certain features would become available, and we never got answers about those features....

Apr 2023
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Manager

Loyalty

Oracle Health is not very forthcoming with information about their plan for the next few years after...

Apr 2023
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Manager

Product

There are a couple of hardware or design flaws that Oracle Health doesn’t plan on changing. But...

Apr 2023
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Manager

Product

The solution is great for inventory management because from any one device, I can see whether one...

Apr 2023
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Manager

Operations, Product

One of the most frustrating features for our end users is actually also a decent safety feature. The...

Apr 2023
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Manager

Product

The patient-specific compartments could use a bit of improvement. If we assign a patient compartment...

Apr 2023
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Manager

Product

We cannot waste a product in the computer system anywhere. If we dispense a whole tablet but only...

Apr 2023
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Manager

Operations

The implementation process was easy. The vendor had people on-site to help us get each device...

Apr 2023
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Manager

Operations

It would be fantastic if Oracle Health would provide online videos to support end-user training. One...

Apr 2023
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Manager

Product

The integration is by far one of the best things about the product. The EMR and the automated...

Apr 2023
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Manager

Product

A couple of features are slightly problematic for us. Many automated dispensing cabinets have some...

Apr 2023
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Director

Value

Interoperability is cheaper with Cerner than it was with our previous vendor.

Mar 2023
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Director

Loyalty, Product

The RxStation has LED lights that guide us to the bin that we are supposed to be looking at, but the...

Mar 2023
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Director

Loyalty, Relationship

Cerner has said they will no longer be supporting the RxStation after 2025. We are not happy; we...

Mar 2023
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Director

Relationship

Oracle bought Cerner, and they probably looked at divisions and departments where they were losing...

Mar 2023
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Director

Product

We do like that the RxStation is operationally easier to configure and makes it easier to optimize...

Mar 2023
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Director

Product

We can see what a drawer looks like in the RxStation when we are trying to put medication into it,...

Mar 2023
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