PCC Pediatric EHR & PM Commentary

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PCC typically has someone who is dedicated to our practice. They might be with other practices as...

There's some room for improvement with the solution. I think there are things in the works, but they...

I would highly recommend PCC because the EHR is built for pediatrics. When comparing it to Epic's...

PCC is very transparent with their pricing. There are new enhancements that are coming. However,...

The patient portal is probably an area PCC could improve. It's very basic. We do a lot of...

The biggest benefit of PCC is their availability. There's always somebody around to walk us through...

I love PCC's customer service. It is really bar none. If there is ever a problem, there is always...

At times, the solution is not as updated in terms of the needs of our practice. If we have a...

What's nice about PCC is that we really use a lot of what they offer. I love the company, I love the...

We have known the PCC people for a very long time. They are very happy that we are part of it. I...

I love so many aspects of the solution. It has really built our practice and helped us become a very...

I've been with PCC for a long time, so there's definitely a feeling that we don't want to mess with...

I like that the solution is only focused on pediatrics. That means that the vendor is solely focused...

I don't think our practice would have succeeded in the way that it succeeds today without PCC, so I...

I think PCC’s users conference is amazing. I've been to a lot of conferences, and for every time...

The fact that we can bring different siblings up easily in PCC's system is huge. Nonpediatric...

I appreciate PCC’s support, not just when something goes wrong but also in making the EHR work for...

My complaint is so dumb, but the font looks terrible in the emails PCC sends to patients. They are...

We're pretty darn satisfied with PCC's solution. A lot of times, they come up with improvements that...

The improvement that has been the slowest has been the previsit information gathering. The piece...

I'm extremely satisfied with PCC's training. When they have a new rollout, they do updates about...

For the most part, problem resolutions tend to be a team approach. We have an advocate who works...

When I've had conversations about PCC with other providers who are looking for a change in their...

PCC's system is one of the few EHRs that are pediatric specific. It is more appropriate for my...

I don't know why I cannot use the system to collect payments or keep track of my patients’ payments....

PCC Pediatric EHR & PM is fine. It is what I am used to. It would be better if we could open...

I want a mid-parental target height on the growth chart in PCC Pediatric EHR & PM. PCC eventually...

I am not sure whether PCC Pediatric EHR & PM is part of our long-term plans. I really do not want to...

PCC is very old school with their system, so everything they are adding on is a workaround because...

For our kind of practice, PCC Pediatric EHR & PM is not the ideal system. It is expensive and cannot...

When PCC increased my fees, they gave me no notice ahead of time. They didn't even give me a chance...

PCC used to do more personalized one-on-one support. Now, they want to direct us to their main...

PCC’s development and innovation are good, but they are still way slower than most. I hold out hope...

I would love to use PCC Pediatric EHR & PM for both the EHR and PM sides, but it doesn't work the...

PCC is expensive. It is worth it, but it is expensive.

My recommendation for improvement for PCC is ongoing integration with other things that we use with...

I'm really quite pleased with PCC and their service, and I do not regret the decision we made. PCC...

I love that we can text the patients in PCC's system. We use that function multiple times a day. In...

I love the lab integrations in PCC's system because I feel like we get the lab results way faster...

There is a lot I like about PCC's system. It is very easy to use. I love the electronic posting. It...

I spend a lot of time in the demographics section. I know the system can be customized, but there...

Our physicians were coming from charts, and they are older pediatricians who are not computer savvy....

PCC is very responsive. Their support is really good. Our representative is awesome, knowledgeable,...

PCC is trying with new innovations, but they're a little behind on AI and stuff like that.

There’s a lot of clicking in many different parts of PCC Pediatric EHR & PM, and I don’t like that....

PCC Pediatric EHR & PM is pretty intuitive. I like that it is all pediatrics. That makes it a lot...

If doctors are tech savvy, many of the new features in PCC Pediatric EHR & PM are great, but ours...

The reporting in PCC Pediatric EHR & PM is intuitive. It is not always 100% accurate, but it is...

PCC is very expensive. I don’t know the exact cost, but with the support they provide, we are...

PCC’s value is excellent. What other customers might not consider is that other EHRs sometimes have...

PCC is responsive. They're pediatric focused. I have advisors who answer my questions right away and...

I don't have improvements for PCC because if I do have an improvement, it goes on a plan board and...

When we talk to certain people in PCC's IT area about having a problem, their response is often, but...

PCC is pretty responsive. When we open a ticket, they get right back to us immediately. They want to...

If I had to make a decision right now, I would buy PCC Pediatric EHR & PM again because I don't know...

PCC Pediatric EHR & PM is very user friendly. We don't have to go searching to figure out how to...

PCC allows different templates and protocols, which we can change, so that is nice. But in terms of...

We're behind compared to what's out there. Even with scheduling, PCC finally has self-scheduling...

Our organization has multiple practices working off one server, and we have an IT company that...

PCC is very easy to work with. We call and talk to a lot of the same people. If we have a problem,...

The only reason we wouldn’t buy PCC's system again is that it isn't exactly meant for all of our...

The only thing I wish is that we had a little more flexibility in PCC's solution in being able to...

Our clinic has access to Epic's software for some of our major hospitals in the area, and I...

We are part of a hospital network locally that partners with other pediatric clinics, and that...

PCC provides resources. They have the PCC Learn page, where we can find almost anything. My one...

Initially, I didn't have much communication with PCC. I tried to figure things out a lot. But since...

We had one of the major health systems in our area change the way they were going to send us certain...

PCC definitely has a good road map for innovation. If we go to their website, we can see all the...

Our difficulties with integration are to a point on the technical side. One aspect is that PCC isn't...

PCC's system is pediatric centered and easy to use, and they're constantly making it better. If...

One of the most recent upgrades to the PCC EHR was the self-scheduling aspect. The ability to log in...

PCC has such a great culture. When I go to the conference or anytime I talk to them, their employees...

The billing platform in PCC Pediatric EHR & PM works. From claim submission to the end, we are able...

What I love about PCC Pediatric EHR & PM is the vitals dashboard that it provides. One thing that is...

One thing that is great about PCC is that they are easy to connect with. We have a person assigned...

One pain point with PCC is that they can be a little conservative with advancing technology. They...

PCC Pediatric EHR & PM works. I could count on one hand how many times there has ever been downtime....

We have been considering switching from PCC to Epic at some point, perhaps just from a cost...

We appreciate PCC’s customer service. They are instantly accessible on the phone at all layers of...

The system doesn't have the ability to store photographs of the patients. I like that in other...

One area of improvement that PCC needs to work on is the patient interface side. There's a very...

From the billing side, PCC is very accurate. Their data is very solid. We have heard from colleagues...

I’d like to see PCC expand AI for the note-taking side for the doctors so that they can just have a...

I like the ease of use of the system. It is not as click heavy as other software solutions, so it is...

We love the fact that PCC's system is pediatric specific. That makes a big difference because the...

Recently, I discovered that a few diagnostic codes hadn't been mapped over to new ones that were...

PCC has spell-check in multiple areas of the system but not in areas where we have to type letters...

There are a few small issues with invoices where some things don’t show, like discounts or credits...

PCC Pediatric EHR & PM is very easy to navigate. The supplemental learning resources on how to do...

With PCC, the biggest thing for me is that they are not just another EMR vendor; we have a...

The most significant, upcoming, long-term item is PCC’s AI scribe that’s being built into the EMR....

I absolutely enjoy and appreciate that PCC's system is a pediatric-specific solution. It takes into...

Since partnering with PCC as my EHR vendor, I have viewed them not just as a vendor but also as a...

I honestly can’t think of anything PCC could do to improve. I’m usually pretty critical; I can...

The solution is expensive. There's a lot of value, but it's very expensive.

PCC has a very long wish list of things they are trying to get to. They are getting there, but it is...

The solution is user friendly and easy to maneuver. It's pretty self-explanatory. It's a good...

I had a recommendation for improvement with the solution, and it was something I really wanted them...

Above anything else, PCC’s customer service is on top of things. Most of the time when I call PCC,...

Because we got trained on the solution during the COVID-19 pandemic, we did not have face-to-face...

Anytime we have a suggestion, PCC takes it to heart and works hard to help get us where we want to...

I appreciate that the solution is intuitive from a technical standpoint. On the billing side of...

PCC’s customer service is keeping us with them. The customer service people are very responsive....

We go to a PCC conference annually. Some of us go in person or virtually. I love the virtual option,...

PCC Pediatric EHR & PM is not cheap. It is more expensive than our old EHR. But the doctors are...

PCC is a wealth of knowledge. They host a conference every year that is free, and they publish...

We have a client advocate from PCC that we meet with regularly. They are available anytime we need...

PCC provides a lot of training information and prepares their customers well. When updates come out...

We want additional features in PCC Pediatric EHR & PM. I know the doctors are interested in...

PCC is really good. The communication we have with them is excellent. They listen to what the client...

PCC could improve the timeliness of their support and make sure that they don't just refer us to the...

PCC’s training is very user-friendly, and it goes step-by-step. The system is user-friendly and easy...

I have to give PCC credit because if we put things on our wish list, they work on them based on the...

Because of everything we get with PCC Pediatric EHR & PM, it isn't just an EHR, and it isn't just a...

PCC’s training videos are easy to follow, but the vendor also follows up the videos with open web...

PCC’s support people are the best out there. They answer the phones, quickly get back to us, and...

Unlike other vendors, PCC offers more than just an EHR and a way to submit and track claims. We get...

I wish PCC Pediatric EHR & PM had the functionality we need. A lot of things we want are technology...

As PCC adds and improves things, there is no increase in the fee. That is nice. The vendor rolls out...

PCC’s support is the best support we could ever hope for, and it is so different from any other...

PCC doesn’t have any shiny training videos like a lot of companies do; it just isn't needed. The...

Amazingly enough, when I send in a ticket to PCC and need general support, not enhancement requests,...

PCC is smaller, so they are a little bit behind on a few things. They are all things that are in the...

We had some other options available to us that probably would have been more convenient, but we made...

The solution is intuitive enough that once we explain the basic layout to new people, they can...

PCC is very transparent about what they are working on and the general timeline. It is helpful to...

One of the biggest things PCC does is host an annual users conference that is free for their...

Most of the training from PCC is not live. It is delivered through training videos and...

PCC could make themselves a little more personally available. It would be great if they had a...

We have a client advocate from PCC who is very accessible. Making themselves available to help is...

PCC is making a transition over the next couple of years to merge what has traditionally been a...

Every system has the potential to get better. PCC's solution meets our needs 99% of the time or...

One of the things that PCC is well known for is their excellent support team. Every office has what...

PCC lets us know what charges are going to be. They do not nickel-and-dime with additional charges...

PCC has the best pediatric EHR out there. We have been very happy with the solution and would have...

PCC isn't particularly open to bringing other systems into our workflow. The system isn't great when...

In terms of our daily workflows and the things we are currently doing, PCC's system works very well....

I would like more patient-facing tools in the system to open up things like scheduling and...

The whole reason I switched to PCC Pediatric EHR & PM was that with our previous system, I was not...

What would make us happier with PCC Pediatric EHR and PM is if the vendor added AI to help with...

One of the greatest difficulties with PCC Pediatric EHR & PM is that specialists cannot see my...

I feel like PCC is making progress. They keep implementing changes, but the changes take a little...

PCC allows our billing people greater flexibility in how to find and correct things. The software...

PCC absolutely avoids charging for every little thing. We pay a subscription, and it includes...

The solution is a web-based product, and I just have to log on. It has great, secure remote...

When it comes to support, I call or email, and sometimes someone will answer and fix my problem...

PCC is superb in their ongoing efforts, including healthcare changes and moves, to meet the needs of...

The ability to effectively and quickly share clinical data with partners and the clinically...