PDS Managed IT Services
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Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
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User Commentary

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Manager

Relationship, Relationship, Relationship

PDS is phenomenal. We have had incredible luck finding them and retaining them as a firm. They are...

May 2023
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Manager

Services

I get sporadic complaints from patients, but they are usually angry people who didn't get what they...

Oct 2022
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Manager

Relationship, Operations

I have dealt with some representatives at PDS that have been trained really well, and I have also...

Oct 2022
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Manager

Relationship

PDS is great about staying in touch with what is going on with the market and their clients. They...

Oct 2022
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Manager

Relationship

I don't know when one of my account executives sleeps. If I send them something when I am working...

Oct 2022
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Manager

Value

PDS has been a very good partner, but there have been some pricing debates. I don't always know...

Oct 2022
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Manager

Services

There are some workflows with PDS that are still a little clunky, but overall, the firm can show me...

Oct 2022
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Manager

Relationship

PDS does all the tier-one things for our organization. They provide 24/7 support for us and our...

Oct 2022
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Analyst/Coordinator

Relationship, Services

PDS’ experience in this world with all different types of EMRs and their ability to provide that...

Oct 2022
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Analyst/Coordinator

Relationship, Services

The reporting platform the firm uses is lacking. That is our pain point. There were things that...

Oct 2022
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Analyst/Coordinator

Relationship

PDS schedules more calls than we usually have with firms in this capacity. They also jumped in with...

Oct 2022
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Analyst/Coordinator

Relationship

PDS has gone through a lot of changes, and we have never been introduced to people above our account...

Oct 2022
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Analyst/Coordinator

Relationship

I have had experience with a couple of vendors just like PDS, and I think PDS retains a good core...

Oct 2022
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