Image Management Vue PACS (Global) Commentary
Filtered view: (Middle East/Africa)
Subject Expert
Monique Rasband
VP of Engagement
If you don't have a login, getting started is easy.
User Commentary
I haven't seen many improvements that Philips has brought to the product other than the basic...
The deployment was done directly by Philips, and then support moved to the reseller. Philips...
Since the beginning, Philips has been supportive and responsible, even with our limitations. That...
We have some difficulties on our side and need help and support, so the vendor has the opportunity...
Philips could improve our customer experience when we connect more hospitals to the system.
The issue with Image Management Vue PACS is that we actually have more of a SaaS model. SaaS model...
In any partnership, there will be problems. There will be financial problems, support problems,...
Our experience with Philips last year was actually not that good because we had a lot of image...
The implementation of Image Management Vue PACS was scheduled to last a certain amount of time, but...
The vendor's support is strong, and their application is friendly.
If I could recommend something that the vendor could do to improve the customer experience, I would...
Philips is not that flexible in terms of dealing or contracting. But their resellers are so...
Currently, for radiology, we are using a reseller. Most of the implementation is managed by the main...
We are consolidating all our PACS solutions to be on one unified system. We went with Philips over...
Philips is helping us with the material and curriculum for the training. We have a certification...
Philips is going beyond our needs regarding support. We are happy. Sometimes things are outside of...
I don't want to work with the resellers. I want to work with Philips directly. I don't know what...
I had an incident when we were migrating from the old CareStream PACS to the new PACS, but the old...
Philips has ticket-based support. The reseller we work with is trained on the first level of ticket...
Philips’ vision for an AI platform has definitely delivered. Philips has something like a...
One of the things that I would like to see in the solution is critical value notifications. We have...
We have seen the time spent by the radiologists go down from using AI. A good percentage of the...
Our experience with the system has been good this year. I would recommend Philips to anyone who...
Philips needs to move toward AI technology adoption.
One of Philips' strengths as a vendor is their service.
Commentary Summary
Comment Type Breakout