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Image Management Vue PACS (Global) Commentary
Filtered view: (Middle East/Africa)

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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Commentary Summary

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Neither
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Negative
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User Commentary

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CIO

Product, Value

I would buy Image Management Vue PACS again. Image Management Vue PACS is a good product. Not a lot...

Apr 2025
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(0)
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CIO

Product

The quality of Image Management Vue PACS rates just above the middle of the road because of the...

Apr 2025
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(0)
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CIO

Relationship

In the last few months, there has been a drop in the services from Philips. Multiple instances of...

Apr 2025
||
(0)
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Manager

Relationship

When we open a ticket with Philips, they do not understand the severity of our ticket. For example,...

Dec 2024
||
(0)
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Manager

Product

Image Management Vue PACS is handling most of what our users want, and most of them are satisfied....

Dec 2024
||
(0)
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Manager

Loyalty, Operations, Product

We have done an upgrade for the new Philips solution because we are Carestream users. Philips...

Dec 2024
||
(0)
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Manager

Value

For what we requested, Image Management Vue PACS meets our requirements. Of course, we have more...

Dec 2024
||
(0)
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Manager

Loyalty, Product

Of course, everybody now says they want AI, but it is not only about AI. It is about the actual goal...

Dec 2024
||
(0)
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Manager

Relationship

Overall, for the past several years the support from Philips has been at the top, but we are in an...

Dec 2024
||
(0)
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Manager

Culture, Loyalty

Philips is coming out with a new analytics solution. They are calling it PerformanceBridge. We are...

Dec 2024
||
(0)
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Analyst/Coordinator

Relationship

In terms of technical support, the reseller is very heavily reliant on Philips. They don't have any...

Dec 2024
||
(0)
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Analyst/Coordinator

Relationship

We have informed Philips of a bug multiple times. They have promised that they will fix it, but it...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

Philips' software is buggy, and it crashes. Some of the vendor's archiving jobs don't work very...

Dec 2024
||
(0)
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Analyst/Coordinator

Relationship

Philips is good in terms of support. They support us very well. Also, Image Management Vue PACS is...

Dec 2024
||
(0)
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Director

Operations, Product

The vendor could improve the product by adding more self-help options to the software itself. Even...

Jul 2024
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(0)
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Director

Relationship, Operations

The vendor's project management and delivery teams are good, especially while we are going through a...

Jul 2024
||
(0)
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Director

Culture, Value

The vendor charges for every little thing in terms of their support services. Philips' pricing...

Jul 2024
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(0)
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