Pillr Health (formerly RxStrategies) Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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Director

Product, Value

Pillr Health is doing what they can to navigate drug manufacturer restrictions, and they are taking...

Apr 2025
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Director

Culture

Sometimes we have to negotiate prices with Pillr Health. We are a smaller volume hospital, and it...

Apr 2025
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Director

Operations, Product

The recent upgrades of the 340B dashboard have been pretty much painless, and the last upgrade did...

Apr 2025
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Director

Relationship, Product

Pillr Health has all our information, but they aren't allowing me to get to it. Even if I wanted to...

Apr 2025
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Director

Relationship

We are being taken care of by Pillr Health. When I get updates from the manufacturers that have...

Apr 2025
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Director

Relationship

Our Pillr Health representative is not with the company anymore, so our calls with the vendor are...

Apr 2025
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Director

Relationship

We are always looking for other third-party administrators and listening to what they have to say,...

Apr 2025
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Analyst/Coordinator

Loyalty

We would never recommend the solution. I would definitely not buy it again. We have PTSD from the...

Apr 2025
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Analyst/Coordinator

Relationship, Operations

With Pillr Health's training, I would like to see more bulletins or some kind of communication to...

Apr 2025
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Analyst/Coordinator

Relationship

For support, we put everything in an email, and Pillr Health just tells us to go to our manager, and...

Apr 2025
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Analyst/Coordinator

Relationship

Pillr Health is really trying to be proactive. Our go-to manager at Pillr Health is amazing. They...

Apr 2025
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Director

Operations

RxStrategies could be more proactive when it comes to making sure everybody is trained. Just looking...

Mar 2025
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Director

Operations, Product

There are a lot more things we can do on 340B Dashboard, but figuring out how to do those things...

Mar 2025
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Director

Relationship

RxStrategies’ strength is being able to dedicate personnel to us and being able to have real,...

Mar 2025
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Director

Loyalty, Product

There are areas where RxStrategies could improve their dashboard. They have had their dashboard out...

Mar 2025
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Director

Relationship, Product, Value

There are a lot of areas where it obviously saves a lot of time to have a platform instead of having...

Mar 2025
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Analyst/Coordinator

Value

The vendor needs to reduce their fee structure on their referral claims.

Jan 2025
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Analyst/Coordinator

Product

Sometimes RxStrategies uses icons, and there are prescription icons and business rules icons. They...

Jan 2025
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Analyst/Coordinator

Relationship

The vendor's support isn't always super quick to get back to us when we contact them.

Jan 2025
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Analyst/Coordinator

Loyalty, Value

We wanted to start using RxStrategies because we liked their pricing model better than another...

Jan 2025
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Analyst/Coordinator

Operations

The vendor's implementation is lengthy. It has been a long time now, and they are still in the...

Jan 2025
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Analyst/Coordinator

Loyalty

We will hopefully replace 340B Dashboard with something in the future if we find another software we...

Jan 2025
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Analyst/Coordinator

Operations

There isn’t any training for 340B Dashboard. When we ask for training, RxStrategies is very rude....

Jan 2025
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Analyst/Coordinator

Product

340B Dashboard is not very user-friendly. The system settings in 340B Dashboard say that someone can...

Jan 2025
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Analyst/Coordinator

Product

I don't like much of anything about 340B Dashboard. The 340B Dashboard exceptions report holds up...

Jan 2025
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Analyst/Coordinator

Relationship, Operations

We have a regular call with our representative from RxStrategies, and I wish that they would look at...

Jan 2025
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Analyst/Coordinator

Value

RxStrategies is fairly affordable. They are pretty good at not charging us for everything. There are...

Jan 2025
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Director

Relationship

We have asked for assistance from RxStrategies, and they have been quite responsive in terms of...

Jan 2025
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Director

Loyalty

We have only signed up for 340B Dashboard to do our mixed-use side, so it isn't doing our contract...

Jan 2025
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Director

Relationship

My personal contact from RxStrategies is very personable and willing to help. However, they are not...

Oct 2024
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Director

Relationship

I don't know whether this is necessarily RxStrategies' fault, but it is hard to keep up with drug...

Oct 2024
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Director

Culture, Product

We have had some issues with invoices that we have not been compensated for. I have to go back and...

Oct 2024
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Director

Relationship, Value

I would like somebody to just take over and do the whole program monitoring and just give us a...

Oct 2024
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Director

Loyalty, Product

340B Dashboard is working the way it was promoted to work. The problem is the human input outside of...

Aug 2024
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Director

Operations

We haven't received any ongoing training. It would be nice to have a little more training on what...

Aug 2024
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