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User Commentary
Product, Value
Pillr Health is doing what they can to navigate drug manufacturer restrictions, and they are taking...
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Culture
Sometimes we have to negotiate prices with Pillr Health. We are a smaller volume hospital, and it...
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Operations, Product
The recent upgrades of the 340B dashboard have been pretty much painless, and the last upgrade did...
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Relationship, Product
Pillr Health has all our information, but they aren't allowing me to get to it. Even if I wanted to...
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Relationship
We are being taken care of by Pillr Health. When I get updates from the manufacturers that have...
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Relationship
Our Pillr Health representative is not with the company anymore, so our calls with the vendor are...
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Relationship
We are always looking for other third-party administrators and listening to what they have to say,...
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Loyalty
We would never recommend the solution. I would definitely not buy it again. We have PTSD from the...
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Relationship, Operations
With Pillr Health's training, I would like to see more bulletins or some kind of communication to...
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Relationship
For support, we put everything in an email, and Pillr Health just tells us to go to our manager, and...
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Relationship
Pillr Health is really trying to be proactive. Our go-to manager at Pillr Health is amazing. They...
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Operations
RxStrategies could be more proactive when it comes to making sure everybody is trained. Just looking...
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Operations, Product
There are a lot more things we can do on 340B Dashboard, but figuring out how to do those things...
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Relationship
RxStrategies’ strength is being able to dedicate personnel to us and being able to have real,...
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Loyalty, Product
There are areas where RxStrategies could improve their dashboard. They have had their dashboard out...
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Relationship, Product, Value
There are a lot of areas where it obviously saves a lot of time to have a platform instead of having...
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Value
The vendor needs to reduce their fee structure on their referral claims.
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Product
Sometimes RxStrategies uses icons, and there are prescription icons and business rules icons. They...
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Relationship
The vendor's support isn't always super quick to get back to us when we contact them.
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Loyalty, Value
We wanted to start using RxStrategies because we liked their pricing model better than another...
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Operations
The vendor's implementation is lengthy. It has been a long time now, and they are still in the...
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Loyalty
We will hopefully replace 340B Dashboard with something in the future if we find another software we...
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Operations
There isn’t any training for 340B Dashboard. When we ask for training, RxStrategies is very rude....
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Product
340B Dashboard is not very user-friendly. The system settings in 340B Dashboard say that someone can...
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Product
I don't like much of anything about 340B Dashboard. The 340B Dashboard exceptions report holds up...
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Relationship, Operations
We have a regular call with our representative from RxStrategies, and I wish that they would look at...
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Value
RxStrategies is fairly affordable. They are pretty good at not charging us for everything. There are...
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Relationship
We have asked for assistance from RxStrategies, and they have been quite responsive in terms of...
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Loyalty
We have only signed up for 340B Dashboard to do our mixed-use side, so it isn't doing our contract...
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Relationship
My personal contact from RxStrategies is very personable and willing to help. However, they are not...
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Relationship
I don't know whether this is necessarily RxStrategies' fault, but it is hard to keep up with drug...
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Culture, Product
We have had some issues with invoices that we have not been compensated for. I have to go back and...
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Relationship, Value
I would like somebody to just take over and do the whole program monitoring and just give us a...
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Loyalty, Product
340B Dashboard is working the way it was promoted to work. The problem is the human input outside of...
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Operations
We haven't received any ongoing training. It would be nice to have a little more training on what...
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