Pillr Health (formerly RxStrategies) Commentary
Filtered view: All
Subject Expert
Jackson Tate
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product, Value
Pillr Health is doing what they can to navigate drug manufacturer restrictions, and they are taking...
Login or Create an Account to see details.
Culture
Sometimes we have to negotiate prices with Pillr Health. We are a smaller volume hospital, and it...
Login or Create an Account to see details.
Operations, Product
The recent upgrades of the 340B dashboard have been pretty much painless, and the last upgrade did...
Login or Create an Account to see details.
Relationship, Product
Pillr Health has all our information, but they aren't allowing me to get to it. Even if I wanted to...
Login or Create an Account to see details.
Relationship
We are being taken care of by Pillr Health. When I get updates from the manufacturers that have...
Login or Create an Account to see details.
Relationship
Our Pillr Health representative is not with the company anymore, so our calls with the vendor are...
Login or Create an Account to see details.
Relationship
We are always looking for other third-party administrators and listening to what they have to say,...
Login or Create an Account to see details.
Loyalty
We would never recommend the solution. I would definitely not buy it again. We have PTSD from the...
Login or Create an Account to see details.
Relationship, Operations
With Pillr Health's training, I would like to see more bulletins or some kind of communication to...
Login or Create an Account to see details.
Relationship
For support, we put everything in an email, and Pillr Health just tells us to go to our manager, and...
Login or Create an Account to see details.
Relationship
Pillr Health is really trying to be proactive. Our go-to manager at Pillr Health is amazing. They...
Login or Create an Account to see details.
Operations
RxStrategies could be more proactive when it comes to making sure everybody is trained. Just looking...
Login or Create an Account to see details.
Operations, Product
There are a lot more things we can do on 340B Dashboard, but figuring out how to do those things...
Login or Create an Account to see details.
Relationship
RxStrategies’ strength is being able to dedicate personnel to us and being able to have real,...
Login or Create an Account to see details.
Loyalty, Product
There are areas where RxStrategies could improve their dashboard. They have had their dashboard out...
Login or Create an Account to see details.
Relationship, Product, Value
There are a lot of areas where it obviously saves a lot of time to have a platform instead of having...
Login or Create an Account to see details.
Value
The vendor needs to reduce their fee structure on their referral claims.
Login or Create an Account to see details.
Product
Sometimes RxStrategies uses icons, and there are prescription icons and business rules icons. They...
Login or Create an Account to see details.
Relationship
The vendor's support isn't always super quick to get back to us when we contact them.
Login or Create an Account to see details.
Loyalty, Value
We wanted to start using RxStrategies because we liked their pricing model better than another...
Login or Create an Account to see details.
Operations
The vendor's implementation is lengthy. It has been a long time now, and they are still in the...
Login or Create an Account to see details.
Loyalty
We will hopefully replace 340B Dashboard with something in the future if we find another software we...
Login or Create an Account to see details.
Operations
There isn’t any training for 340B Dashboard. When we ask for training, RxStrategies is very rude....
Login or Create an Account to see details.
Product
340B Dashboard is not very user-friendly. The system settings in 340B Dashboard say that someone can...
Login or Create an Account to see details.
Product
I don't like much of anything about 340B Dashboard. The 340B Dashboard exceptions report holds up...
Login or Create an Account to see details.
Relationship, Operations
We have a regular call with our representative from RxStrategies, and I wish that they would look at...
Login or Create an Account to see details.
Value
RxStrategies is fairly affordable. They are pretty good at not charging us for everything. There are...
Login or Create an Account to see details.
Relationship
We have asked for assistance from RxStrategies, and they have been quite responsive in terms of...
Login or Create an Account to see details.
Loyalty
We have only signed up for 340B Dashboard to do our mixed-use side, so it isn't doing our contract...
Login or Create an Account to see details.
Relationship
My personal contact from RxStrategies is very personable and willing to help. However, they are not...
Login or Create an Account to see details.
Relationship
I don't know whether this is necessarily RxStrategies' fault, but it is hard to keep up with drug...
Login or Create an Account to see details.
Culture, Product
We have had some issues with invoices that we have not been compensated for. I have to go back and...
Login or Create an Account to see details.
Relationship, Value
I would like somebody to just take over and do the whole program monitoring and just give us a...
Login or Create an Account to see details.
Loyalty, Product
340B Dashboard is working the way it was promoted to work. The problem is the human input outside of...
Login or Create an Account to see details.
Operations
We haven't received any ongoing training. It would be nice to have a little more training on what...
Login or Create an Account to see details.
Relationship
RxStrategies keeps their promises eventually. I'm satisfied and content with that. We normally get...
Login or Create an Account to see details.
Value
Because we have been a long-standing customer or client with RxStrategies, we have not seen a lot of...
Login or Create an Account to see details.
Loyalty, Product
Several companies are buying or utilizing the data from third-party administrators and building...
Login or Create an Account to see details.
Relationship
I respect RxStrategies’ organizational structure in that we have the client success managers who are...
Login or Create an Account to see details.
Relationship
Things have been good with RxStrategies. We have frequent client success calls with them and...
Login or Create an Account to see details.
Loyalty, Value
I would buy the product again. We used to be with another vendor for a while, and then we...
Login or Create an Account to see details.
Relationship
My only concern is that we have a lot of turnover with one of our representatives. All the...
Login or Create an Account to see details.
Relationship
I have recommended RxStrategies more than once. They have a very user-friendly platform, and their...
Login or Create an Account to see details.
Product
Because RxStrategies has a proprietary product, if we do an Rx referral, we have to do it the long...
Login or Create an Account to see details.
Relationship, Operations
RxStrategies listens to my feedback, is very receptive, and tries their best to modify our programs....
Login or Create an Account to see details.
Culture, Relationship
RxStrategies is a very professional company that does their best, especially in these trying times...
Login or Create an Account to see details.
Relationship
RxStrategies usually keeps very on top of any new restrictions and lets us know in regular meetings...
Login or Create an Account to see details.
Operations
We would like some videos from RxStrategies. I usually have to get on a call with somebody to get...
Login or Create an Account to see details.
Product
The product needs some finesse and workarounds every so often. It is not perfect, but it is very...
Login or Create an Account to see details.
Relationship
The staff at RxStrategies is always looking for ways to innovate and help us, and I appreciate that....
Login or Create an Account to see details.
Relationship, Value
RxStrategies has provided a lot of insight into what is going on with Medicaid, how things might...
Login or Create an Account to see details.
Relationship
I understand that third-party administrators are all in business to stay in business. They are...
Login or Create an Account to see details.
Relationship, Value
We are typically so far out in front of the technical needs of our program that we are bringing the...
Login or Create an Account to see details.
Relationship
The 340B Dashboard definitely does what the vendor says it does. RxStrategies is very active in...
Login or Create an Account to see details.
Product
With RxStrategies, we have the ability to program in certain blocks and NDCs based on manufacturer...
Login or Create an Account to see details.
Relationship, Operations, Product
When the vendor changes something, it takes many months for us to get the system actually up and...
Login or Create an Account to see details.
Product
As far as integration goes, RxStrategies could improve because it takes some time to get the data...
Login or Create an Account to see details.
Relationship, Product
If the vendor knows that they have a problem with an order not going through or some kind of...
Login or Create an Account to see details.
Relationship
When the product is working, it does what we need it to do. Also, the vendor's people escalate...
Login or Create an Account to see details.
Loyalty
RxStrategies is not part of our long-term plans. We are still not crazy about 340B Dashboard. We...
Login or Create an Account to see details.
Loyalty, Value
I would not purchase RxStrategies' system again. It costs double the price of what we were getting...
Login or Create an Account to see details.
Operations
RxStrategies keeps promises now. But as far as the implementation goes, I would give RxStrategies a...
Login or Create an Account to see details.
Product
I feel like 340B Dashboard is very general and not really easy to use. The dashboard is nice, but it...
Login or Create an Account to see details.
Relationship
Every year, RxStrategies improves, and our account manager is wonderful. Our current account manager...
Login or Create an Account to see details.
Product
340B Dashboard is lacking. We have had some issues related to the integration and exchanges between...
Login or Create an Account to see details.
Relationship
The people that we work with from RxStrategies are astounding. The direct contacts that we deal with...
Login or Create an Account to see details.
Product
The mixed-use side of 340B Dashboard is robust and has few issues overall. The contract pharmacy...
Login or Create an Account to see details.
Culture
Some of the promises that RxStrategies has made have not been satisfied, but I don't know whether...
Login or Create an Account to see details.
Operations
To my knowledge, quality assurance post-implementation is nonexistent. That is the biggest thing...
Login or Create an Account to see details.
Relationship, Value
We have to bring issues to RxStrategies instead of having RxStrategies bring things to us. The...
Login or Create an Account to see details.
Culture, Relationship
The system is fairly easy to use, and the product definitely does what the vendor says it will do....
Login or Create an Account to see details.
​
Featured Report
Preferences