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Pillr Health (formerly RxStrategies) Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

Product

The system's user interface is a little slow. It bogs down some features. We can export data from...

Nov 2025
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Manager

Relationship

With Pillr Health, I feel like there is a lot of reactivity to problems. Typically, my team members...

Nov 2025
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Manager

Relationship, Operations

There are no vendors or partners that keep all of their promises. With Pillr Health, we have had...

Nov 2025
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Manager

Relationship

Our account managers are absolutely exceptional. Our direct contacts from Pillr Health are extremely...

Nov 2025
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Director

Product, Value

Pillr Health is doing what they can to navigate drug manufacturer restrictions, and they are taking...

Apr 2025
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Director

Culture

Sometimes we have to negotiate prices with Pillr Health. We are a smaller volume hospital, and it...

Apr 2025
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Director

Operations, Product

The recent upgrades of the 340B dashboard have been pretty much painless, and the last upgrade did...

Apr 2025
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Director

Relationship, Product

Pillr Health has all our information, but they aren't allowing me to get to it. Even if I wanted to...

Apr 2025
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Director

Relationship

We are being taken care of by Pillr Health. When I get updates from the manufacturers that have...

Apr 2025
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Director

Relationship

Our Pillr Health representative is not with the company anymore, so our calls with the vendor are...

Apr 2025
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Director

Relationship

We are always looking for other third-party administrators and listening to what they have to say,...

Apr 2025
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Analyst/Coordinator

Loyalty

We would never recommend the solution. I would definitely not buy it again. We have PTSD from the...

Apr 2025
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Analyst/Coordinator

Relationship, Operations

With Pillr Health's training, I would like to see more bulletins or some kind of communication to...

Apr 2025
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Analyst/Coordinator

Relationship

For support, we put everything in an email, and Pillr Health just tells us to go to our manager, and...

Apr 2025
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Analyst/Coordinator

Relationship

Pillr Health is really trying to be proactive. Our go-to manager at Pillr Health is amazing. They...

Apr 2025
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Director

Operations

RxStrategies could be more proactive when it comes to making sure everybody is trained. Just looking...

Mar 2025
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Director

Operations, Product

There are a lot more things we can do on 340B Dashboard, but figuring out how to do those things...

Mar 2025
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Director

Relationship

RxStrategies’ strength is being able to dedicate personnel to us and being able to have real,...

Mar 2025
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Director

Loyalty, Product

There are areas where RxStrategies could improve their dashboard. They have had their dashboard out...

Mar 2025
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Director

Relationship, Product, Value

There are a lot of areas where it obviously saves a lot of time to have a platform instead of having...

Mar 2025
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