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Pivot Point Consulting EHR Clinical Optimization Commentary
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Subject Expert
Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
 
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EHR Clinical Optimization 2025: Which Firms Are Best Positioned to Help Organizations Realize Their EHR’s Full Potential?
EHR Clinical Optimization 2025:
Which Firms Are Best Positioned to Help Organizations Realize Their EHR’s Full Potential?
July 2025
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Commentary Summary

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User Commentary

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VP/Other Executive

Relationship

I'm not going to write Pivot Point Consulting off as a potential consulting agency in the future....

Jul 2025
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VP/Other Executive

Relationship, Operations

I worked with the firm at my previous organization, and they had good-quality analysts for a...

Jul 2025
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VP/Other Executive

Value

There was some unfair charging from the firm with our initial consultant, who made zero movement and...

Jul 2025
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VP/Other Executive

Relationship, Operations

Originally, when I had the discussion with the firm, they were a bit confused regarding what we were...

Jul 2025
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VP/Other Executive

Relationship

We didn't notice the firm’s name change until we saw it in an email. If I were the firm, I would...

Jul 2025
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VP/Other Executive

Relationship

One good thing to call out is that Pivot Point Consulting is responsive. When other consultants...

Jul 2025
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CEO/President

Value

Pivot Point Consulting kind of has to charge depending on what it is that we need them to, but they...

Jul 2025
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CEO/President

Relationship

Firms should be honest about what they are capable of. If they can't do something, they should say...

Jul 2025
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CEO/President

Loyalty, Relationship, Operations

We hired Pivot Point Consulting because we were really hurting with our new EHR. Pivot Point...

Jul 2025
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CEO/President

Loyalty, Relationship

Pivot Point Consulting’s executive involvement could improve with more communication. It was not...

Jul 2025
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CTO

Relationship, Value

Pivot Point Consulting consistently exceeded our expectations. In fact, some of our health centers...

Feb 2025
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CTO

Services

When Pivot Point Consulting transitioned to being owned by Vaco, there were a few difficulties with...

Feb 2025
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