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Pivot Point Consulting HIT Staffing Commentary
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Subject Expert
Morgan Bybee
Associate Engagement Partner
KLAS Associate Engagement Partner - Morgan Bybee
 

Commentary Summary

Comment Type Breakout

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User Commentary

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CIO

Relationship, Operations

Our implementation consultant from Pivot Point Consulting was excellent and exceeded our...

Unrated
Jan 2026

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CIO

Operations

The implementation consultant we hired from Pivot Point Consulting was truly a perfect match for us....

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Jan 2026

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CIO

Operations, Services

Pivot Point Consulting had excellent relational skills. They presented well, and they were...

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Jan 2026

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VP/Other Executive

Loyalty, Relationship, Operations

Historically, I have gone to Pivot Point Consulting because they have been really helpful to me in...

Unrated
Dec 2025

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VP/Other Executive

Relationship, Services

Pivot Point Consulting has had a few entity name changes recently. I have been kept aware of what is...

Unrated
Dec 2025

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VP/Other Executive

Relationship, Operations

Specifically, Pivot Point Consulting’s experience with our systems has been really helpful. I know...

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Dec 2025

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VP/Other Executive

Loyalty, Relationship, Operations

We went with Pivot Point Consulting because I have worked with them in the past, and I know that...

Unrated
Dec 2025

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Director

Relationship, Operations

Pivot Point Consulting needs to bring in competent experts. The experts they bring in need to have...

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Dec 2025

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Director

Operations, Value

Pivot Point Consulting nickel-and-dimes for everything. They happen to have the highest charge out...

Unrated
Dec 2025

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Director

Loyalty, Operations

We work with several firms, and the Pivot Point Consulting team was leading one of our...

Unrated
Dec 2025

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Director

Operations

The project we are doing with Pivot Point Consulting is complex, so finding people who understand...

Unrated
Dec 2025

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Director

Loyalty, Operations

We went with Pivot Point Consulting because of the quality of the staff members they were able to...

Unrated
Dec 2025

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CIO

Value

We are receiving our money’s worth with our Pivot Point Consulting resources compared to other...

Unrated
Dec 2025

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CIO

Relationship, Operations

The strength of our partnership with the firm is high. The account executive is exceptional. My...

Unrated
Dec 2025

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CIO

Relationship, Operations

Pivot Point Consulting has earned my high satisfaction through their timeliness. They were able to...

Unrated
Dec 2025

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CIO

Relationship, Operations

Our consultant is of high quality. They listen to us and document situations and circumstances. I am...

Unrated
Dec 2025

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CIO

Loyalty, Relationship, Operations

We considered multiple other firms. We needed someone quickly because we were right in the middle of...

Unrated
Dec 2025

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Director

Relationship

I decided to go with the firm to find a consultant instead of someone else because they seemed to...

Unrated
Dec 2025

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CIO

Relationship, Operations

We have used Pivot Point Consulting on and off. We didn't have in-house expertise for a recent...

Unrated
Dec 2025

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VP/Other Executive

Relationship, Services

The staff members have skills and expertise. They tell us what they are going to do, and then they...

Unrated
Dec 2025

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Director

Relationship, Operations

We have an ongoing relationship with Pivot Point Consulting. We take every project to Pivot Point...

Unrated
Oct 2025

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Director

Relationship, Operations

Some of Pivot Point Consulting’s staff members are amazing and have all the qualifications we need....

Unrated
Oct 2025

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Director

Operations

Some of the people we worked with from Pivot Point Consulting were really great, and some of the...

Unrated
Sep 2025

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Director

Operations, Value

We achieved the outcome we were working toward, but not without difficulties. But without the...

Unrated
Sep 2025

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Director

Relationship, Operations

We had a very complex situation, and the person from Pivot Point Consulting we primarily worked with...

Unrated
Sep 2025

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CMIO

Loyalty, Operations, Value

Pivot Point Consulting overresourced the project, and that increased the cost. It was like they...

Unrated
Aug 2025

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Director

Relationship

Our project manager meets with us regularly and gives us a report on their work. They make sure that...

Unrated
Aug 2025

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Director

Relationship

Our experience with Pivot Point Consulting has been really great. The people that we work with are...

Unrated
Aug 2025

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Director

Value

Some of what Pivot Point Consulting has brought to us hasn't been applicable, but they have...

Unrated
Aug 2025

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Director

Relationship

Pivot Point Consulting is very dedicated to making sure that we get what we need. We come to them...

Unrated
Aug 2025

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VP/Other Executive

Relationship, Operations

Pivot Point Consulting is a good outfit. They are a class act, and they give attention to the...

Unrated
Jul 2025

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VP/Other Executive

Relationship, Operations

We were looking for a project manager and reached out to Pivot Point Consulting based on an existing...

Unrated
Jul 2025

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Director

Operations

We hired the firm to augment and fill some holes. We are short-staffed on a certain project, so we...

Unrated
Jul 2025

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Director

Relationship

I haven't worked with the analyst very much, but I hear they are great and very knowledgeable. I...

Unrated
Jul 2025

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Director

Loyalty, Relationship

Our representative with Pivot Point Consulting is really easy to work with and talk to. I feel like...

Unrated
Jul 2025

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Director

Relationship, Operations

We connected with the firm to provide additional at-the-elbow support for a go-live. I believe we...

Unrated
Jul 2025

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VP/Other Executive

Operations, Services

The project was driven by a system executive team and required rapid execution. Pivot Point...

Unrated
Jul 2025

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VP/Other Executive

Relationship

The firm is one of our tier-one firms, and we have benefited from having an established, direct, and...

Unrated
Jul 2025

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VP/Other Executive

Relationship

The leadership team has been heavily involved when needed, and that has contributed to a positive experience....

Unrated
Jul 2025

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VP/Other Executive

Operations

It has taken our organization some time to integrate with the services because using the firm is a...

Unrated
Jul 2025

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VP/Other Executive

Value

The firm provided a solution that was far more cost-effective than traditional staff augmentation....

Unrated
Jul 2025

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Manager

Loyalty

Primarily, my contact with the firm was just for the project-based part. But there are some...

Unrated
Jul 2025

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Manager

Operations

For the first wave, we had to register thousands of team members. I brought the firm on, and we...

Unrated
Jul 2025

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Manager

Services

The pool of people that Pivot Point Consulting gives me now is close to us. I worked with another...

Unrated
Jul 2025

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Manager

Relationship, Services

I reach out to my point person for the firm even on Saturday mornings or Sunday evenings, and they...

Unrated
Jul 2025

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Manager

Loyalty, Services

I went to my organization and asked for resources. They told me that I could have a certain number...

Unrated
Jul 2025

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Manager

Loyalty, Operations

As part of the training team, my section is registration. So basically, everyone who has to take a...

Unrated
Jul 2025

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Director

Relationship, Operations

We like that we can send texts or make a call to Pivot Point Consulting, and within a day, we can...

Unrated
Jul 2025

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VP/Other Executive

Loyalty, Relationship, Operations, Value

I’m extremely satisfied with the firm. They are one of my go-to firms. I would say we are getting...

Unrated
Jul 2025

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VP/Other Executive

Relationship, Operations

Pivot Point Consulting has really exceptional account management. They communicate extremely...

Unrated
Jul 2025

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VP/Other Executive

Relationship, Operations

The firm has been providing staffing support. They have helped with backfill staffing and projects....

Unrated
Jul 2025

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VP/Other Executive

Relationship, Value

We have significantly reduced our contractor usage because we are trying to save money. We are...

Unrated
Jul 2025

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Manager

Relationship, Operations

I would buy from the firm again because the quality of the candidates is extremely high. The firm is...

Unrated
Jul 2025

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Director

Services

The firm's consultants always listened to my concerns and would respond right away. They were not...

Unrated
Jul 2025

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Director

Operations

Our engagement with the firm's consultants was really smooth, straightforward, and easy. We had no...

Unrated
Jul 2025

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Director

Operations, Services

What stood out to me about the consultants' execution was their ability to tell us when something...

Unrated
Jul 2025

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Director

Relationship, Operations

I have worked with Pivot Point Consulting in the past on other projects, and the issue that I have...

Unrated
May 2025

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Director

Relationship

With Pivot Point Consulting, we were able to get the deliverable completed in a timely manner based...

Unrated
May 2025

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Director

Value

Pivot Point Consulting overcharged us, and we didn't know until after the fact, so that made it...

Unrated
May 2025

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