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User Commentary
Relationship, Relationship
I have never had PracticeSuite not solve a problem for me when I have called them and put tickets...
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Value, Value
We are receiving our money’s worth with the PracticeSuite system. It is such an integral part of our...
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Product, Product
The PracticeSuite system is a fairly simple, easy, and straightforward way to do the billing. We...
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Product, Product
I would really like to see whether I could get KPIs in the PracticeSuite system that are based...
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Product, Product
One of the issues I have with the PracticeSuite software is that I would like the ability to have...
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Product, Product
I have no problem recommending the PracticeSuite system, and I have recommended it to others. The...
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Relationship, Relationship, Product, Product
I have some questions about the PracticeSuite system's functionality. That isn’t to say the system...
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Relationship
If someone is looking for high volume and extreme growth, PracticeSuite has a hard time helping to...
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Relationship, Product
PracticeSuite has been a good partner so far.
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Value
What PracticeSuite was charging us was extremely outrageous. We decided to move away and have a...
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Product
PracticeSuite will not implement something until it has been well tested. However, every once in a...
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Relationship
If I ever have a question, our provider representative at PracticeSuite can get on a call...
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Relationship, Product
The biggest problems for PracticeSuite are their deliveries and their time frame. All things...
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Relationship
PracticeSuite is not very proactive. I am usually the one contacting them.
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Product
If somebody has a smaller business that is not all that complicated, then PracticeSuite's product...
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Relationship, Product
One thing about PracticeSuite is that they take a very long time to do things. Although we are just...
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Relationship
Every once in a while, the support from PracticeSuite is from India, I get somebody on the phone...
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Relationship
When we first initiated our business with PracticeSuite, we had a project manager that was so...
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Product
In order to get the information that we need to process a claim, we have to go back to another...
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Relationship, Product
I have been doing this work for decades and have never seen a company like PracticeSuite. Their...
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Value
The real issue with PracticeSuite's system is that it feels like it was made for a family practice,...
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Product
A good thing about the system is that it works and does a lot of things. The product is...
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Operations
I don't get enough training on certain parts of the system. For instance, we have never used the...
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Product
I want to use the PracticeSuite portal, but it is hard to use. I have had somebody show me things...
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Product
We get a release post that says a new release has come out and describes what it is. That is good.
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Relationship
We have been with PracticeSuite long enough that I know a bunch of people. It would be nice if I had...
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Product
With the way the system is set up, we can't run individual clinician reports and can't give access...
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Product
I like PracticeSuite PM’s ease of use and the customizable homepage. I can see a lot of things at a...
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Product
PracticeSuite PM has its quirks that I have workarounds for. For instance, when I wanted to print a...
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Relationship
PracticeSuite is good about answering us. It may take them a little while to respond, but they rank...
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Product
We always have to ask PracticeSuite to do custom reporting for us because we can’t seem to find a...
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