Tell us about your organization

 
 

Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Pharmacy Surveillance on your dashboard or bookmark under

(Your Products / Your Organization's Products)


TheraDoc Pharmacy Assistant Comments
Filtered view: All

KLAS Research Director - Joe VanDeGraaff
Subject Expert

Joe VanDeGraaff

Research Director

joe.vandegraaff@klasresearch.com

801-734-1587

 
View Advanced Filters

Advanced Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
from
to
Comment Categories

Preferences

   Bookmark

Related Blogs

Current Time Inside Cache Tag Helper: 1/27/2021 10:39:34 AM and Model.EvProductId = 74013

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Pharmacy Surveillance on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Analyst/Coordinator

Other Observations & Comments

I have a contact who I can call directly if we need help, but I don't like the fact that we have to...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The solution is a little hard to use, but it isn't so hard that we can't figure things out. We have...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

During implementation, the vendor did a good job of making sure that we were rolling and that we had...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

As far as I know, we don't get any additional training. Being able to offer training for the new...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

There are some alerts that I wish were readily available so that we wouldn't have to build them...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

I can’t say that I have ever had any training. I just figured out TheraDoc Pharmacy Assistant on my...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

I don't think Premier does interoperability. The patients' weights aren’t sent over to TheraDoc...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

It would be helpful if the solution could identify actionable items. I will look at a list of every...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

The Premier system is incredibly supportive. We are very comfortable with the product. When I need...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

The product is very expensive. It is a big investment.

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

If I were in place to make a purchasing decision about this product, I would first look to see what...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Premier's engineering support isn't as good as it used to be. I used to be able to call with an...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Premier doesn't provide any training that I am aware of. They have clips of what to do, but these...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

TheraDoc Pharmacy Assistant is pretty good. We have had more glitches lately, but they are getting...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

When I deal with people higher up at Premier, I get great responses. But the people that I have to...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I don't know what Premier has done proactively lately. We struggle to communicate with the vendor...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Premier has implemented quite a few things in the solution that have been helpful to us,...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

Unfortunately, we don't interface with our EMR, so we cant get administration data. We use order...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The product has quite a few COVID-19 therapies built in that we can look at. The product has done a...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

The vendor does a good job with their initial training, but they don’t do quite as much for their...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

During the COVID-19 crisis, Premier created some custom alerts for COVID-19 patients, but those...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

We use the system in a manner that is quite different from the way a lot of users use it. We have...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

CMO

Relationship

We already had a relationship with Premier. They are very responsive. In general, we have gotten our...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

CMO

Interfacing and Integration

Premier's tools are integrated. However, there is still room for the tools to evolve. The tools from...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

TheraDoc Pharmacy Assistant has tremendously helped us with COVID-19. The system has helped us...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

I love working with Premier's technology. The vendor is great. We usually get together with them...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The application is very steady and stable. We don't have many problems with it now that we are SaaS...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The system has given us what we need. Premier was very quick to implement things into their...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

I wouldn't say the vendor keeps all of their promises. We are still having trouble developing our...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The vendor's product development is increasing, so the product is grabbing our attention with...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

I like TheraDoc Pharmacy Assistant because of the pharmacy assistant module, which is a piece that...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

We constantly reevaluate. We would like to move away from a best-in-breed product and toward a more...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The ease of customization is the thing that I like most about the solution. The direct submission...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

I want more data to be flowing into the system. I can’t get that right now. We can’t get entry data...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF