Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Pharmacy Surveillance on your dashboard or bookmark under

(Your Products / Your Organization's Products)


TheraDoc Pharmacy Assistant Comments
Filtered view: All

KLAS Research Director - Jackson Tate
Subject Expert

Jackson Tate

Research Director

jackson.tate@klasresearch.com

801-734-6503

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Related Blogs

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Pharmacy Surveillance on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

The main users in TheraDoc Pharmacy Assistant are pharmacy and infection prevention people....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have transparency with Premier. There is probably a product for the features that we use, but we...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TheraDoc Pharmacy Assistant is doing what we want it to do. We have a lot of users that love it and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have long-term plans with TheraDoc Pharmacy Assistant, but anything is for sale. We are always...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Premier does what they can with their software to help accommodate our needs. With the system, the...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor provides heads-up notifications, but the vendor could improve their engagement with...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Ease of use is probably the biggest thing I like about the system. We can create new reports for...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The only thing that would be helpful would be to have access to more information, such as patient demographics....

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There have been many times when we have made suggestions about product enhancements and Premier has...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have a lot of issues with TheraDoc Pharmacy Assistant's integration with our main hospital...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TheraDoc Pharmacy Assistant does well as a communication tool for outstanding issues. Premier offers...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TheraDoc Pharmacy Assistant is helpful and useful. We chose TheraDoc Pharmacy Assistant because we...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A long time ago, we had some data that wasn't crossing over into our system, and that issue never...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I wouldn't say that Premier avoids nickel-and-diming. We needed to add something once, and the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have to read the training documentation all ourselves. There is little to no support from Premier...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is not a lot of new technology being delivered to meet our needs. We have to reach out to...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have dabbled a little with TheraDoc Pharmacy Assistant, but we haven't fully transitioned to it....

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If I were to do everything again, I would still get TheraDoc Pharmacy Assistant, though I would...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I haven't had any problems with the vendor keeping their promises. The vendor charges us for...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have had a really good experience with Premier's system. We have used it for multiple years in...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would buy TheraDoc Pharmacy Assistant again. We actually fought for it. As far as we have been...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Premier is always on top of upgrades and the product quality overall. When COVID-19 hit, they were...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Premier’s customer service is very good. They assign a specific person to our account, and the...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like the system because it is further along than what I have seen out there from other...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would like some timely feedback and education for all of my staff members instead of being told to...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our overall satisfaction with the product is pretty high. However, the delivery of new technology...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

TheraDoc Pharmacy Assistant is very difficult to use. We have to look at each patient file...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Navigation is sometimes hard in TheraDoc Pharmacy Assistant. There is so much there that it is...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

My relationship with our clinical consultant from Premier is very good. This person goes above and...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Support from Premier is excellent. They are probably the best support I have worked with. They fix...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TheraDoc Pharmacy Assistant is a stable system. I spoke to my pharmacists and other users this...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

With regards to the clinical setting, TheraDoc Pharmacy Assistant is helpful with alerts. It is...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TheraDoc Pharmacy Assistant is easy to use, and giving my recommendation for it is a no-brainer.

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are still trying to get our antibiogram feature working in TheraDoc Pharmacy Assistant. We have...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like the alerts in TheraDoc Pharmacy Assistant. The alerting functionality is a strong asset to...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I love how easy it is to look up medications and the utilization of each medication in TheraDoc...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Some of the strengths of TheraDoc Pharmacy Assistant are the monitoring and reporting. The vendor...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Whether I would recommend the product depends on the needs of the organization that is looking. The...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Someone checks in with us regularly, and that has been really helpful in addressing some of our...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When I first started, the training for the product wasn't very thorough. I had to learn things on my...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Premier did a really good job of integrating patient-specific data into the system. We can see...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Overall, the product isn't as user friendly as it could be. It takes a little while to get used to...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Some new changes are happening in the future, but generally, the vendor hasn't done many upgrades....

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Premier definitely didn't have high quality support in the beginning, but the current ongoing...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I have a contact who I can call directly if we need help, but I don't like the fact that we have to...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The solution is a little hard to use, but it isn't so hard that we can't figure things out. We have...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

During implementation, the vendor did a good job of making sure that we were rolling and that we had...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

As far as I know, we don't get any additional training. Being able to offer training for the new...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There are some alerts that I wish were readily available so that we wouldn't have to build them...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I can’t say that I have ever had any training. I just figured out TheraDoc Pharmacy Assistant on my...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I don't think Premier does interoperability. The patients' weights aren’t sent over to TheraDoc...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

It would be helpful if the solution could identify actionable items. I will look at a list of every...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The Premier system is incredibly supportive. We are very comfortable with the product. When I need...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The product is very expensive. It is a big investment.

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If I were in place to make a purchasing decision about this product, I would first look to see what...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Premier's engineering support isn't as good as it used to be. I used to be able to call with an...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Premier doesn't provide any training that I am aware of. They have clips of what to do, but these...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TheraDoc Pharmacy Assistant is pretty good. We have had more glitches lately, but they are getting...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When I deal with people higher up at Premier, I get great responses. But the people that I have to...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't know what Premier has done proactively lately. We struggle to communicate with the vendor...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Premier has implemented quite a few things in the solution that have been helpful to us,...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Unfortunately, we don't interface with our EMR, so we cant get administration data. We use order...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product has quite a few COVID-19 therapies built in that we can look at. The product has done a...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor does a good job with their initial training, but they don’t do quite as much for their...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

During the COVID-19 crisis, Premier created some custom alerts for COVID-19 patients, but those...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We use the system in a manner that is quite different from the way a lot of users use it. We have...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

We already had a relationship with Premier. They are very responsive. In general, we have gotten our...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Premier's tools are integrated. However, there is still room for the tools to evolve. The tools from...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TheraDoc Pharmacy Assistant has tremendously helped us with COVID-19. The system has helped us...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I love working with Premier's technology. The vendor is great. We usually get together with them...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The application is very steady and stable. We don't have many problems with it now that we are SaaS...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system has given us what we need. Premier was very quick to implement things into their...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I wouldn't say the vendor keeps all of their promises. We are still having trouble developing our...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's product development is increasing, so the product is grabbing our attention with...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like TheraDoc Pharmacy Assistant because of the pharmacy assistant module, which is a piece that...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF