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TheraDoc Pharmacy Assistant
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

I have heard that there are companies that are using an EMR vendor’s platform to basically do...

Nov 2021
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(0)
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Manager

I really like the ability to customize my alerts in TheraDoc Pharmacy Assistant. I like some of the...

Nov 2021
||
(0)
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Manager

I find the clinical intervention documentation to be much more cumbersome now. TheraDoc Pharmacy...

Nov 2021
||
(0)
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VP/Other Executive

The system's integration issues are the reason that we are switching away from it. It doesn't meet...

Oct 2021
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(0)
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VP/Other Executive

The vendor is proactive. They keep us up to date on anything that is going on in the system. They...

Oct 2021
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(0)
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VP/Other Executive

The way that the solution organizes our workflow and the things that our pharmacists need to...

Oct 2021
||
(0)
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VP/Other Executive

I like the number of clinical interventions that the vendor has available. They have a very large...

Oct 2021
||
(0)
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VP/Other Executive

We have no problems with TheraDoc Pharmacy Assistant as a product. The conversion took a while when...

Oct 2021
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Director

Our people seem to get a lot of use out of the program. As a matter of fact, they depend on it. The...

Sep 2021
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Director

The program is very expensive, and that is why I would be hesitant to buy it again. Other comparable...

Sep 2021
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Director

The main users in TheraDoc Pharmacy Assistant are pharmacy and infection prevention people....

Jul 2021
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(0)
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Director

We have transparency with Premier. There is probably a product for the features that we use, but we...

Jul 2021
||
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Director

TheraDoc Pharmacy Assistant is doing what we want it to do. We have a lot of users that love it and...

Jul 2021
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Director

We have long-term plans with TheraDoc Pharmacy Assistant, but anything is for sale. We are always...

Jul 2021
||
(0)
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Director

Premier does what they can with their software to help accommodate our needs. With the system, the...

Apr 2021
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Director

The vendor provides heads-up notifications, but the vendor could improve their engagement with...

Apr 2021
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Analyst/Coordinator

Ease of use is probably the biggest thing I like about the system. We can create new reports for...

Mar 2021
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Analyst/Coordinator

The only thing that would be helpful would be to have access to more information, such as patient demographics....

Mar 2021
||
(0)
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Director

There have been many times when we have made suggestions about product enhancements and Premier has...

Mar 2021
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(0)
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Director

We have a lot of issues with TheraDoc Pharmacy Assistant's integration with our main hospital...

Mar 2021
||
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Director

TheraDoc Pharmacy Assistant does well as a communication tool for outstanding issues. Premier offers...

Mar 2021
||
(0)
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Manager

TheraDoc Pharmacy Assistant is helpful and useful. We chose TheraDoc Pharmacy Assistant because we...

Mar 2021
||
(0)
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Manager

A long time ago, we had some data that wasn't crossing over into our system, and that issue never...

Mar 2021
||
(0)
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Manager

I wouldn't say that Premier avoids nickel-and-diming. We needed to add something once, and the...

Mar 2021
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(0)
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Manager

We have to read the training documentation all ourselves. There is little to no support from Premier...

Mar 2021
||
(0)
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Manager

There is not a lot of new technology being delivered to meet our needs. We have to reach out to...

Mar 2021
||
(0)
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Director

We have dabbled a little with TheraDoc Pharmacy Assistant, but we haven't fully transitioned to it....

Feb 2021
||
(0)
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Director

If I were to do everything again, I would still get TheraDoc Pharmacy Assistant, though I would...

Feb 2021
||
(0)
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Director

I haven't had any problems with the vendor keeping their promises. The vendor charges us for...

Feb 2021
||
(0)
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Director

We have had a really good experience with Premier's system. We have used it for multiple years in...

Feb 2021
||
(0)
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Director

I would buy TheraDoc Pharmacy Assistant again. We actually fought for it. As far as we have been...

Feb 2021
||
(0)
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Director

Premier is always on top of upgrades and the product quality overall. When COVID-19 hit, they were...

Feb 2021
||
(0)
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Director

Premier’s customer service is very good. They assign a specific person to our account, and the...

Feb 2021
||
(0)
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Director

I like the system because it is further along than what I have seen out there from other...

Feb 2021
||
(0)
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Director

I would like some timely feedback and education for all of my staff members instead of being told to...

Feb 2021
||
(0)
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Director

Our overall satisfaction with the product is pretty high. However, the delivery of new technology...

Feb 2021
||
(0)
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Analyst/Coordinator

TheraDoc Pharmacy Assistant is very difficult to use. We have to look at each patient file...

Feb 2021
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(0)
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Manager

Navigation is sometimes hard in TheraDoc Pharmacy Assistant. There is so much there that it is...

Feb 2021
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(0)
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Manager

My relationship with our clinical consultant from Premier is very good. This person goes above and...

Feb 2021
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(0)
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Manager

Support from Premier is excellent. They are probably the best support I have worked with. They fix...

Feb 2021
||
(0)
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Manager

TheraDoc Pharmacy Assistant is a stable system. I spoke to my pharmacists and other users this...

Feb 2021
||
(0)
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Director

With regards to the clinical setting, TheraDoc Pharmacy Assistant is helpful with alerts. It is...

Feb 2021
||
(0)
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Director

TheraDoc Pharmacy Assistant is easy to use, and giving my recommendation for it is a no-brainer.

Feb 2021
||
(0)
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Manager

We are still trying to get our antibiogram feature working in TheraDoc Pharmacy Assistant. We have...

Feb 2021
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(0)
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Manager

I like the alerts in TheraDoc Pharmacy Assistant. The alerting functionality is a strong asset to...

Feb 2021
||
(0)
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Manager

I love how easy it is to look up medications and the utilization of each medication in TheraDoc...

Feb 2021
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(0)
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Manager

Some of the strengths of TheraDoc Pharmacy Assistant are the monitoring and reporting. The vendor...

Feb 2021
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(0)
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Manager

Whether I would recommend the product depends on the needs of the organization that is looking. The...

Jan 2021
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(0)
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Manager

Someone checks in with us regularly, and that has been really helpful in addressing some of our...

Jan 2021
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(0)
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Manager

When I first started, the training for the product wasn't very thorough. I had to learn things on my...

Jan 2021
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(0)
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Manager

Premier did a really good job of integrating patient-specific data into the system. We can see...

Jan 2021
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(0)
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Manager

Overall, the product isn't as user friendly as it could be. It takes a little while to get used to...

Jan 2021
||
(0)
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Manager

Some new changes are happening in the future, but generally, the vendor hasn't done many upgrades....

Jan 2021
||
(0)
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Manager

Premier definitely didn't have high quality support in the beginning, but the current ongoing...

Jan 2021
||
(0)
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Analyst/Coordinator

I have a contact who I can call directly if we need help, but I don't like the fact that we have to...

Jan 2021
||
(0)
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Analyst/Coordinator

The solution is a little hard to use, but it isn't so hard that we can't figure things out. We have...

Jan 2021
||
(0)
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Analyst/Coordinator

During implementation, the vendor did a good job of making sure that we were rolling and that we had...

Jan 2021
||
(0)
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Analyst/Coordinator

As far as I know, we don't get any additional training. Being able to offer training for the new...

Jan 2021
||
(0)
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Analyst/Coordinator

There are some alerts that I wish were readily available so that we wouldn't have to build them...

Jan 2021
||
(0)
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Analyst/Coordinator

I can’t say that I have ever had any training. I just figured out TheraDoc Pharmacy Assistant on my...

Jan 2021
||
(0)
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Analyst/Coordinator

I don't think Premier does interoperability. The patients' weights aren’t sent over to TheraDoc...

Jan 2021
||
(0)
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Analyst/Coordinator

It would be helpful if the solution could identify actionable items. I will look at a list of every...

Jan 2021
||
(0)
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