TheraDoc Pharmacy Assistant
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Jackson Tate
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User Commentary

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Manager

TheraDoc Pharmacy Assistant offers the ability to do things with one click rather than the multiple...

Apr 2022
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Manager

Anytime we want information or to see demonstrations, Premier is more than willing to show us the...

Apr 2022
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Manager

Over the last year, things were changing so quickly with COVID-19, and it was hard to keep up with...

Apr 2022
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Manager

TheraDoc Pharmacy Assistant makes reporting so much easier instead of trying to go through multiple...

Apr 2022
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Manager

When Premier rolls out new things, such as different designs, having somebody that is in that...

Apr 2022
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Director

There is a bit of complexity in reaching someone from Premier. We send off an email, and the vendor...

Mar 2022
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Manager

The system has been sufficient so far, and the vendor is always updating it. They are pretty good at...

Mar 2022
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Manager

The interoperability within the system around certain areas is very challenging in the way the data...

Mar 2022
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Manager

The process of extracting medication-use reports could be made a lot better by the vendor. From...

Mar 2022
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Manager

In the beginning, the vendor reached out frequently to see how they could help us, but with...

Mar 2022
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Director

The workflow in TheraDoc Pharmacy Assistant is great. We have real-time interfaces. The pharmacists...

Mar 2022
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Director

TheraDoc Pharmacy Assistant is very detailed. There are so many medications, and that makes me...

Mar 2022
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Director

Our staff likes the product, but it would be nice to have a simpler way to access the system. A lot...

Mar 2022
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Director

There is a lot of change in monitoring for levels of a certain drug, and the product is a little...

Mar 2022
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Director

For what we have, we are satisfied. We always want more, but it has been very positive for the...

Mar 2022
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Director

I would tell the vendor to continue the service that they provide to us. We always reach out to...

Mar 2022
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Manager

Overall, we have had a positive experience with TheraDoc Pharmacy Assistant. We use it regularly in...

Mar 2022
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Manager

The vendor keeps up on enhancements, and some of the enhancements that they do are lost on me. If we...

Mar 2022
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Manager

The vendor proactively reaches out to us to tell us about updates or problems that they might have...

Mar 2022
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Manager

We have had the same support person from the vendor for a while. They try to be integral, but I...

Mar 2022
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Manager

The biggest problem we have is a lack of customizability. I don't know whether the issue is a...

Mar 2022
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Analyst/Coordinator

I would like the vendor to increase the timeframe for when we can look back on medications in the...

Mar 2022
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Analyst/Coordinator

It is hard to say whether we would buy this system again. We probably would, but Premier has...

Mar 2022
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Analyst/Coordinator

The vendor is trying to come up with some innovative solutions. TheraDoc Pharmacy Assistant is...

Mar 2022
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Analyst/Coordinator

The responsiveness that we see from the vendor's customer service team is sometimes lacking. It can...

Mar 2022
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Director

With TheraDoc Pharmacy Assistant, we have more internal tracking options for the intervention work...

Mar 2022
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Director

Part of our issue with TheraDoc Pharmacy Assistant is that it doesn't really integrate with our EMR....

Mar 2022
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Director

I am content with TheraDoc Pharmacy Assistant. At this point, there are a few things in the system...

Mar 2022
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Manager

I wouldn’t have any problems purchasing this system again. It has treated us well. However, we are...

Mar 2022
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Manager

The system has worked well. The interfaces work well, but there is one interface that we don’t have.

Mar 2022
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Manager

I like that Premier has really evolved with the times. They were very supportive during COVID-19 and...

Feb 2022
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Manager

We use the reports and interventions a lot to track trends. We like to document how the pharmacy is...

Feb 2022
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Manager

The feedback about our most recent update wasn't the best. No one likes change, and people didn't...

Feb 2022
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Manager

There is so much information in TheraDoc Pharmacy Assistant, but we can’t always access it the way...

Feb 2022
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Analyst/Coordinator

Premier is falling a bit short on response time with overall IT changes. When we report fairly...

Feb 2022
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Analyst/Coordinator

Based on our current needs, I wouldn’t purchase TheraDoc Pharmacy Assistant again. We have outgrown...

Feb 2022
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Analyst/Coordinator

TheraDoc Pharmacy Assistant shows me more things than I need to see. It shows me things that don’t...

Feb 2022
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Analyst/Coordinator

I report problems to our own IT people. If they can’t fix them, they escalate them to the support...

Feb 2022
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Analyst/Coordinator

Premier will send emails when there is an upgrade, but everybody in our organization is so busy that...

Feb 2022
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Analyst/Coordinator

I wish there were more training and that it were more frequent. I initially had to figure the system...

Feb 2022
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Analyst/Coordinator

I wish the product were more streamlined. It is for infection prevention, not for pharmacists. We...

Feb 2022
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Manager

The system is so huge and does so many things that when we went live with the system, it was really...

Feb 2022
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Analyst/Coordinator

TheraDoc Pharmacy Assistant is very user friendly. We can quickly adjust things that we want to...

Feb 2022
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Analyst/Coordinator

Some types of data don't interface in TheraDoc Pharmacy Assistant. The information isn’t available...

Feb 2022
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Manager

I have heard that there are companies that are using an EMR vendor’s platform to basically do...

Nov 2021
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Manager

I really like the ability to customize my alerts in TheraDoc Pharmacy Assistant. I like some of the...

Nov 2021
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Manager

I find the clinical intervention documentation to be much more cumbersome now. TheraDoc Pharmacy...

Nov 2021
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VP/Other Executive

The system's integration issues are the reason that we are switching away from it. It doesn't meet...

Oct 2021
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VP/Other Executive

The vendor is proactive. They keep us up to date on anything that is going on in the system. They...

Oct 2021
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VP/Other Executive

The way that the solution organizes our workflow and the things that our pharmacists need to...

Oct 2021
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VP/Other Executive

I like the number of clinical interventions that the vendor has available. They have a very large...

Oct 2021
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VP/Other Executive

We have no problems with TheraDoc Pharmacy Assistant as a product. The conversion took a while when...

Oct 2021
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Director

Our people seem to get a lot of use out of the program. As a matter of fact, they depend on it. The...

Sep 2021
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Director

The program is very expensive, and that is why I would be hesitant to buy it again. Other comparable...

Sep 2021
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Director

The main users in TheraDoc Pharmacy Assistant are pharmacy and infection prevention people....

Jul 2021
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Director

We have transparency with Premier. There is probably a product for the features that we use, but we...

Jul 2021
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Director

TheraDoc Pharmacy Assistant is doing what we want it to do. We have a lot of users that love it and...

Jul 2021
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Director

We have long-term plans with TheraDoc Pharmacy Assistant, but anything is for sale. We are always...

Jul 2021
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