Proofpoint Email Protection Commentary
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Subject Expert
Jaren Day
Research Director
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User Commentary
Operations
Proofpoint doesn't really have any training. They do help checks, but I don't know that we have ever...
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Relationship
Proofpoint’s customer service is absolutely terrible. The vendor's team keeps saying that anything...
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Relationship, Product, Value
I like that the system is very reliable. It is as near to 100% as a security tool can be besides...
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Product
We layer email security. That is our number-one attack factor. One area for improvement for...
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Operations
The quality of the vendor's free training is phenomenal. The system does exactly what it needs to...
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Product, Value
The system is right on the money. There are always little tweaks based on versions, workflows, or...
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Product
Most people don't know everything that the system can do, but they can click a button and get...
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Value
The vendor listens. They try to know who their competitors are and what is out there. We spend a lot...
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Relationship
Proofpoint has a team of people who we work with and who regularly do updates, changes, and reviews...
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Value
The system's price is going up because the vendor is integrating things, but the vendor's service...
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Loyalty
The system is doing really well. We are getting to the point where we are moving from three...
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Culture, Value
The vendor avoids charging for every little thing. They skew changes and things just like every...
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Relationship, Product
The vendor has shown where they have integrated some back-end things. They are doing AI on the back...
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Loyalty, Product
We have some protection needs that we are looking at. Those are related to AI and identifying...
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Product
I like how capable the system is when it comes to detecting threats. Also, the reporting details...
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Product
Proofpoint Email Protection needs to be updated to a modern-looking page process.
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Value
Proofpoint Email Protection is priced on the higher end. It is one of the better products out there,...
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Commentary Summary
Comment Type Breakout