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Quanum Enterprise Content Solutions (ChartMaxx)
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Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
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User Commentary

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Manager

Functionality and Upgrades

We did an on-site upgrade, but there were so many issues with the upgrade that we didn't get the...

Feb 2023
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Manager

Implementation and Training

The last upgrade that we did with the vendor was chaotic. The person in charge of that upgrade was...

Feb 2023
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Director

Other Observations & Comments

We have had Quest Diagnostics' software for a long time. I don’t know where Quest Diagnostics'...

Oct 2022
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(0)
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Director

Functionality and Upgrades

Our physicians were very frustrated with how ChartMaxx was set up initially. We tried a few...

Aug 2022
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Director

Functionality and Upgrades

ChartMaxx is not meeting our needs, which is to have one complete medical record platform. Our...

Aug 2022
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Director

Technology

Quest Diagnostics has not delivered new things under our current contract. The product's new...

Aug 2022
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Director

Lessons Learned

I recommend ChartMaxx v.6.2 to my peers who want to use the system purely as an image repository for...

Aug 2022
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(0)
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Director

Technology

ChartMaxx met a need that we had and met it well, but that was years ago. Our needs have evolved....

Aug 2022
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Physician

Future Outlook

Quest Diagnostics was horribly unprepared. The vendor said they could do what we needed them to do,...

May 2022
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Physician

Service and Support

The vendor's service people always give us the runaround. The vendor is unresponsive, and everything...

May 2022
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Physician

Relationship

We don't want anyone else to use this vendor. I would warn people against the system, and I feel bad...

May 2022
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Physician

Service and Support

We have had to call the Quest Diagnostics executives. We have actually had to escalate to the...

May 2022
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