RSi Debt Collection Services Commentary

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One thing I really enjoy about RSi is that they balance technology with people really well. In our...

We give RSi any of our denials that are less than a certain amount. We also use RSi for scheduling...

RSi is always really prompt. If I need something quickly, RSi will implement it in less than a week....

I don't give a top score for RSi's quality of consultants and staff. Not every team member is going...

A couple of years ago, RSi met with us, and we mentioned that we didn't have a secondary bad debt...

RSi does a phenomenal job. We meet with them monthly, and they give us all of their reports. Anytime...

RSi is entering the AI world, and like any other organization, they are coming along and trying to...

When patients come in, we try to see whether they have any type of insurance coverage. The...

RSi's customer service attention has been top notch. We like their attention to detail and response...

I'm extremely satisfied with RSi. They are a long-term firm of ours. They have been with us for a...

The bad thing about RSi is that they are ripe to be bought. They have sold one time, but they kept...

RSi is very driven by results, and they are very focused on customer service. When it comes to...

RSi is very proactive in reaching out to us in person or via email to see how we are performing....

RSi has put technology into their ability to know the best option to offer the patient. If a patient...

I would like to see more dynamic reporting. It would be nice if RSi provided call recordings of a...

The one thing that I don't like is that the firm sends invoices weekly. For October, I want the firm...

As far as RSi’s performance summary is concerned, it is just an Excel file. It would be nice to see...

If I establish that a patient made a payment and has to be put on a payment plan, I would like to...

RSi was really fast to do an implementation at the beginning of the year. We had four vendors that...

I have not had any issues with RSi thus far. They are still relatively new. They have only been...

RSi collects more money than I think we could get, and we don’t pay them if they don’t collect, so...

When we meet with RSi, we go over things to see how things are going, and whenever I send an email...

I'm not sure that RSi does anything that I would consider innovative or strategic. Right now, they...

I have not heard any patient complaints about RSi since we started with them, so I’m very happy with...

Currently, RSi is helping us work through our transition to a new system. RSi has been very integral...

Accessibility is the biggest thing I appreciate about RSi’s staff members. The team is invested not...

RSi’s knowledge of our EHR and their willingness to adapt to new technologies drive outcomes. The...

RSi is very agile in their acceptance of files and working through any changes. They always keep the...

What I find most valuable about RSi has to do with the customer service advantage and how they...

I really appreciate the firm and would have no problem giving someone a recommendation for RSi. RSi...

The support of RSi’s on-site caregivers was an issue at one point, but they have added on-site...

I just have glowing things to say about RSi. They are amazing. They are probably the most...

RSi has been a long-time partner of ours, and we value their ability to adapt their product and...

RSi has underperformed compared to another debt collection firm we use, and we are going back out to...

We want RSi to improve their collections, and everything they try just doesn’t work. I don’t want to...

I recommend RSi frequently. It would be a smart move for somebody to do business with them. They are...

I don't really have anything I would ask RSi to improve on. They are doing a phenomenal job on the...

It doesn't matter what we ask; RSi will find a way to get us an answer, even if it doesn't pertain...

RSi doesn't do anything innovative or strategic that is directly related to our work. However, RSi...

The firm is trying to do some automation. As we all know, we can't always have bodies thrown at...

RSi has done a really good job. I would go with RSi again. RSi definitely took off running in terms...

I can speak highly of this firm all day long. We have been partners for years. RSi is truly valued...

RSi keeps our team abreast of any changes in the industry. They were the first to make us aware of...

The population that RSi is getting is basically what our other firm couldn't collect on, so most...

I really don't have an issue with RSi. I look forward to working with them daily. I know everything...

RSi is a great partner. They are very proactive and easy to work with. I consider the way they...