Sectra PACS (Global) Commentary
Filtered view: (Dach)
Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
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User Commentary
Culture, Value
We had an issue with Sectra where we needed a new connection. Normally, we would have to pay for a...
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Operations, Product
The things that I like the most about the system are its extensive rights, roles, and configuration...
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Operations
Our initial training sessions from Sectra were always quite good because people were directly...
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Product
There are some changes that Sectra could make to improve our experience, including customization and...
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Product
We have patiently been waiting for a module in Sectra PACS to be updated for a really long time. I...
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Culture, Loyalty, Relationship
Sectra's new technology is quite good. For example, there is a new module that Sectra proactively...
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Value
We are happy with the value we are getting for our money with Sectra PACS. That being said, Sectra...
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Relationship
Sectra is technically proficient, and they provide proactive support. Sectra has a corresponding...
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Relationship
Sectra could provide improved support and response times, especially for nonstandard incidents.
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Relationship, Product
Sectra's strengths are that we have direct points of contact and that the vendor is flexible to...
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Relationship
We have a good understanding of where Sectra is going. Sectra’s support is good. Also, I don't have...
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Relationship, Product
To help us, Sectra could focus on automating their reports, probably with the inclusion of large...
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Product
Things with Sectra are pretty good. We are quite happy. Last year, we had some problems with...
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Product
The quality of Sectra PACS is really good. However, we are doing some of our own development. We...
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Operations, Product
Our recent upgrade of Sectra PACS went as planned. The whole process of how Sectra planned,...
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Product
Sectra PACS needs to have better integration with CT devices. There are issues with coordination...
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Product
Sectra PACS needs to have better video export capabilities. Enabling videos to export in MP4 format...
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Relationship
Support and service from Sectra are highly valued.
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Product
Sectra PACS is functionally rich and robust. The system is very user-friendly, and that simplifies...
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Value
Sectra PACS is very expensive. When we need to do something, it works, and that means that the...
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Product
The solution's performance has been very consistent and is good. We are happy with the product. What...
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Product
I would like to see functionality updates more often in Sectra PACS. We get one update per year, and...
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Operations, Product
Our last large software update for Sectra PACS was a few years ago, but it was implemented as...
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Relationship
Sectra’s customer support people are good. We bought a new license recently, and the customer...
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Relationship
Sectra's customer support has been wonderful. Sectra's people are fast and efficient. They are...
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Relationship, Operations
Sectra could maybe be a bit faster with their upgrades. There is an expression that says that users...
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Commentary Summary
Comment Type Breakout