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Sectra PACS (Global) Commentary
Filtered view: (Dach)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

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Neutral
Negative
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User Commentary

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Manager

We have a whole different circus of applications, and we were able to consolidate several of them...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

From an administrative perspective, I really like the level of control we have in Sectra PACS. We...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

We did a couple of site visits to other clinics with our radiologists. We visited them and looked at...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

Things are going pretty well with Sectra. The radiologists are really happy. They're enjoying the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We also purchased hardware, and that was pretty expensive. However, I think we've gotten our money's...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

Before Sectra PACS was stable, we needed to wait for the hardware delivery because we also ordered...

Comment Tone Negative
Pillars Relationship, Operations, Product
Evaluation Unrated

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Manager

We have had a positive experience with Sectra PACS. It fits our needs. We centralized things in our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We are going with Sectra. We are following a two-vendor strategy. We had a very hard negotiation...

Comment Tone Positive
Pillars Culture, Loyalty
Evaluation Unrated

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Director

I rate Sectra's training high because we just use the system now, and it's a good tool.

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

We're contracted to go to the cloud with Sectra in the future. Currently, Sectra cannot use...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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The biggest opportunity for Sectra to improve the product would be to combine the matrix and...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

he vendor's biggest opportunity is to improve the integration with the telematics infrastructure.

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Sectra PACS is a stable platform and has a fairly good workflow. We have been using it for so long...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The vendor could improve the customer experience by following through on commitments more consistently....

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

The vendor's greatest strengths are the product stability and the quality of the support. I like the...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Physician

The biggest opportunity to improve the product is in the advanced aspects of the PACS, like better...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

I like that the product is very fast, efficient, and customizable for department needs.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

Sectra's strength is that they are able to understand radiology workflows and seek to improve efficiency....

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

We know Sectra is one of the top PACS providers, but we will be looking at other solutions to see...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

Sectra is not on the cheap side, but they are honest about their prices.

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Director

Sectra is quite expensive. I grew up with a PACS that had a reduced toolbox, but everything was...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

We can do a lot of stuff with Sectra's system, so it's a very capable PACS. We can do a lot of...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

The training for basic end users, like normal radiologists who use the product without anything...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

There are two people who are very good at Sectra support. They would get above a perfect score....

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

The problem with Sectra's partnership is that they are rating everything in terms of features, and...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Physician

Sectra's strength is their dedication to radiology and image-prone medicine. They have great people...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

Sectra could provide improved support for cardiovascular areas and support physiological image...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

Innovation is Sectra's biggest strength. I like that the product is reliable, but speed is one area...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We had an issue with Sectra where we needed a new connection. Normally, we would have to pay for a...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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