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User Commentary
Relationship
Sectra could provide improved support and response times, especially for nonstandard incidents.
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Relationship, Product
Sectra's strengths are that we have direct points of contact and that the vendor is flexible to...
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Relationship
We have a good understanding of where Sectra is going. Sectra’s support is good. Also, I don't have...
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Relationship, Product
To help us, Sectra could focus on automating their reports, probably with the inclusion of large...
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Product
Things with Sectra are pretty good. We are quite happy. Last year, we had some problems with...
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Product
The quality of Sectra PACS is really good. However, we are doing some of our own development. We...
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Operations, Product
Our recent upgrade of Sectra PACS went as planned. The whole process of how Sectra planned,...
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Product
Sectra PACS needs to have better integration with CT devices. There are issues with coordination...
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Product
Sectra PACS needs to have better video export capabilities. Enabling videos to export in MP4 format...
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Relationship
Support and service from Sectra are highly valued.
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Product
Sectra PACS is functionally rich and robust. The system is very user-friendly, and that simplifies...
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Value
Sectra PACS is very expensive. When we need to do something, it works, and that means that the...
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Product
The solution's performance has been very consistent and is good. We are happy with the product. What...
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Product
I would like to see functionality updates more often in Sectra PACS. We get one update per year, and...
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Operations, Product
Our last large software update for Sectra PACS was a few years ago, but it was implemented as...
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Relationship
Sectra’s customer support people are good. We bought a new license recently, and the customer...
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Relationship
Sectra's customer support has been wonderful. Sectra's people are fast and efficient. They are...
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Relationship, Operations
Sectra could maybe be a bit faster with their upgrades. There is an expression that says that users...
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Product
Sectra PACS is really easy to use, providing hanging protocols, shortcuts by keyboard, and online...
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Value
Sectra does a good job with delivering technology. For example, breast tomosynthesis was added...
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Product
We like that Sectra PACS is easy to handle. We can create task-adaptive hanging protocols for each...
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Product
The thing we like least about Sectra PACS is that there is a white pop-up at the beginning that we...
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Relationship
Guaranteed access to Sectra’s technical support is immediately available via our regional support...
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Loyalty, Product
We would love it if Sectra had more HTML structured reporting with tick boxes or numbers we could...
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Relationship
For us, the support is really extraordinary.
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Loyalty
We actually evaluated many different versions of PACS solutions, and one key feature that we were...
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Product
The functionality doesn't meet all of our needs today. We see a lot of room for improvement and...
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Relationship
The vendor's executive involvement is not necessary because everything runs smoothly. The biggest...
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Product
The biggest opportunity for product improvement involves its connection to teleinformatics...
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Relationship, Product
The biggest opportunity to improve would be more frequent updates.
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Product
The biggest strengths are the dependability and simplicity. I like the speed and performance.
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Product
I am perfectly happy with Sectra.
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Product
The provider's greatest strengths are the product's stability and intuitive operation.
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Product
I really like the intuitive operation and the ability to create dynamic and static worklists.
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