Sectra PACS (Global) Commentary
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Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Manager

Relationship

Sectra could provide improved support and response times, especially for nonstandard incidents.

Jul 2025
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Manager

Relationship, Product

Sectra's strengths are that we have direct points of contact and that the vendor is flexible to...

Jul 2025
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Physician

Relationship

We have a good understanding of where Sectra is going. Sectra’s support is good. Also, I don't have...

Jul 2025
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Physician

Relationship, Product

To help us, Sectra could focus on automating their reports, probably with the inclusion of large...

Jul 2025
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Physician

Product

Things with Sectra are pretty good. We are quite happy. Last year, we had some problems with...

Jul 2025
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Physician

Product

The quality of Sectra PACS is really good. However, we are doing some of our own development. We...

Jul 2025
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Physician

Operations, Product

Our recent upgrade of Sectra PACS went as planned. The whole process of how Sectra planned,...

Jul 2025
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Physician

Product

Sectra PACS needs to have better integration with CT devices. There are issues with coordination...

Jul 2025
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Physician

Product

Sectra PACS needs to have better video export capabilities. Enabling videos to export in MP4 format...

Jul 2025
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(0)
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Physician

Relationship

Support and service from Sectra are highly valued.

Jul 2025
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(0)
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Physician

Product

Sectra PACS is functionally rich and robust. The system is very user-friendly, and that simplifies...

Jul 2025
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Physician

Value

Sectra PACS is very expensive. When we need to do something, it works, and that means that the...

Jul 2025
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Physician

Product

The solution's performance has been very consistent and is good. We are happy with the product. What...

Jul 2025
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Physician

Product

I would like to see functionality updates more often in Sectra PACS. We get one update per year, and...

Jul 2025
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(0)
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Physician

Operations, Product

Our last large software update for Sectra PACS was a few years ago, but it was implemented as...

Jul 2025
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Physician

Relationship

Sectra’s customer support people are good. We bought a new license recently, and the customer...

Jul 2025
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Manager

Relationship

Sectra's customer support has been wonderful. Sectra's people are fast and efficient. They are...

May 2025
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Manager

Relationship, Operations

Sectra could maybe be a bit faster with their upgrades. There is an expression that says that users...

May 2025
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Manager

Product

Sectra PACS is really easy to use, providing hanging protocols, shortcuts by keyboard, and online...

Dec 2024
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Manager

Value

Sectra does a good job with delivering technology. For example, breast tomosynthesis was added...

Dec 2024
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Manager

Product

We like that Sectra PACS is easy to handle. We can create task-adaptive hanging protocols for each...

Dec 2024
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Manager

Product

The thing we like least about Sectra PACS is that there is a white pop-up at the beginning that we...

Dec 2024
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Manager

Relationship

Guaranteed access to Sectra’s technical support is immediately available via our regional support...

Dec 2024
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Physician

Loyalty, Product

We would love it if Sectra had more HTML structured reporting with tick boxes or numbers we could...

Aug 2024
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(0)
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Physician

Relationship

For us, the support is really extraordinary.

Aug 2024
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(0)
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Physician

Loyalty

We actually evaluated many different versions of PACS solutions, and one key feature that we were...

Aug 2024
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Physician

Product

The functionality doesn't meet all of our needs today. We see a lot of room for improvement and...

Aug 2024
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(0)
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Manager

Relationship

The vendor's executive involvement is not necessary because everything runs smoothly. The biggest...

Jul 2024
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(0)
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Manager

Product

The biggest opportunity for product improvement involves its connection to teleinformatics...

Jul 2024
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(0)
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Physician

Relationship, Product

The biggest opportunity to improve would be more frequent updates.

Jul 2024
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(0)
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Physician

Product

The biggest strengths are the dependability and simplicity. I like the speed and performance.

Jul 2024
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(0)
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Physician

Product

I am perfectly happy with Sectra.

Jul 2024
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Physician

Product

The provider's greatest strengths are the product's stability and intuitive operation.

Jul 2024
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(0)
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Physician

Product

I really like the intuitive operation and the ability to create dynamic and static worklists.

Jul 2024
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