Sectra PACS (Global) Commentary
Filtered view: (Dach)
Subject Expert
Monique Rasband
VP of Engagement
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User Commentary
Culture, Loyalty
We are going with Sectra. We are following a two-vendor strategy. We had a very hard negotiation...
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Operations
I rate Sectra's training high because we just use the system now, and it's a good tool.
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Loyalty
We're contracted to go to the cloud with Sectra in the future. Currently, Sectra cannot use...
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Product
The biggest opportunity for Sectra to improve the product would be to combine the matrix and...
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Product
he vendor's biggest opportunity is to improve the integration with the telematics infrastructure.
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Product
Sectra PACS is a stable platform and has a fairly good workflow. We have been using it for so long...
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Relationship
The vendor could improve the customer experience by following through on commitments more consistently....
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Relationship, Product
The vendor's greatest strengths are the product stability and the quality of the support. I like the...
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Product
The biggest opportunity to improve the product is in the advanced aspects of the PACS, like better...
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Product
I like that the product is very fast, efficient, and customizable for department needs.
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Relationship, Product
Sectra's strength is that they are able to understand radiology workflows and seek to improve efficiency....
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Loyalty
We know Sectra is one of the top PACS providers, but we will be looking at other solutions to see...
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Culture, Value
Sectra is not on the cheap side, but they are honest about their prices.
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Value
Sectra is quite expensive. I grew up with a PACS that had a reduced toolbox, but everything was...
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Product
We can do a lot of stuff with Sectra's system, so it's a very capable PACS. We can do a lot of...
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Operations
The training for basic end users, like normal radiologists who use the product without anything...
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Relationship
There are two people who are very good at Sectra support. They would get above a perfect score....
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Relationship, Product
The problem with Sectra's partnership is that they are rating everything in terms of features, and...
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Relationship
Sectra's strength is their dedication to radiology and image-prone medicine. They have great people...
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Relationship, Product
Sectra could provide improved support for cardiovascular areas and support physiological image...
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Product
Innovation is Sectra's biggest strength. I like that the product is reliable, but speed is one area...
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Culture, Value
We had an issue with Sectra where we needed a new connection. Normally, we would have to pay for a...
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Operations, Product
The things that I like the most about the system are its extensive rights, roles, and configuration...
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Operations
Our initial training sessions from Sectra were always quite good because people were directly...
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Product
There are some changes that Sectra could make to improve our experience, including customization and...
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Product
We have patiently been waiting for a module in Sectra PACS to be updated for a really long time. I...
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Culture, Loyalty, Relationship
Sectra's new technology is quite good. For example, there is a new module that Sectra proactively...
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Value
We are happy with the value we are getting for our money with Sectra PACS. That being said, Sectra...
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Relationship
Sectra is technically proficient, and they provide proactive support. Sectra has a corresponding...
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Relationship
Sectra could provide improved support and response times, especially for nonstandard incidents.
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Relationship, Product
Sectra's strengths are that we have direct points of contact and that the vendor is flexible to...
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Relationship
We have a good understanding of where Sectra is going. Sectra’s support is good. Also, I don't have...
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Relationship, Product
To help us, Sectra could focus on automating their reports, probably with the inclusion of large...
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Product
Things with Sectra are pretty good. We are quite happy. Last year, we had some problems with...
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Product
The quality of Sectra PACS is really good. However, we are doing some of our own development. We...
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Operations, Product
Our recent upgrade of Sectra PACS went as planned. The whole process of how Sectra planned,...
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Product
Sectra PACS needs to have better integration with CT devices. There are issues with coordination...
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Product
Sectra PACS needs to have better video export capabilities. Enabling videos to export in MP4 format...
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Relationship
Support and service from Sectra are highly valued.
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Product
Sectra PACS is functionally rich and robust. The system is very user-friendly, and that simplifies...
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Commentary Summary
Comment Type Breakout