Sectra PACS (Global) Commentary
Filtered view: (Europe - Southern Europe)
Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Relationship, Product
One change Sectra could make to improve my experience as a customer would be to provide...
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Relationship
Sectra’s biggest strengths are their high-quality service and strong customer relationships.
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Relationship, Value
My experience with Sectra has been good. I haven’t had any complaints so far. We have a contract...
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Relationship
Sectra is proactive with their service. If they detect that the system is causing a problem, they...
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Product
Sectra PACS is a comprehensive and reliable solution. I like its stability.
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Relationship, Product
Sectra's greatest strengths are that we can trust them and that their product is reliable.
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Product
I like the quality of the product. I also appreciate its performance and stability.
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Culture, Relationship, Product
Sectra should be more flexible when it comes to browsers and not limit the solution to Microsoft Edge....
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Relationship, Operations
The vendor could improve our customer experience by implementing their breast MRI system.
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Relationship, Product
Sectra's strength is their communication. I like Sectra PACS' interface. That is adapted to the client....
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Product
The biggest opportunity for product improvement is the user interface. The vendor could improve our...
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Relationship
The vendor's biggest strengths are having a robust product and their support. What I like most about...
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Product
Sectra needs to abandon the Microsoft Edge browser. We should be able to use Sectra PACS on other...
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Relationship
Sectra's technical expertise and assistance are their strengths. We receive positive feedback from...
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Product
Despite the excellent quality of Sectra's systems, there is always room for optimization....
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Relationship, Product
Sectra could improve our experience by improving their native AI instead of installing add-ons....
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Relationship
Sectra has been incredibly proactive, and they have demonstrated a high level of commitment to their...
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Product
Sectra's systems are modern, robust, and highly integrated with other hospital solutions. The...
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