Sectra PACS Commentary

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Sectra is super friendly. Everyone has the same goal. Everything’s about the patient. They are a...

I appreciate the usability of Sectra PACS. The way we can change it so it matches our preference is...

As Sectra has gotten bigger, I feel like tickets sometimes have gone on a little longer than they...

There are a couple of things I want to see enhanced in the solution. The search and sorting...

Sectra PACS works well for us. The speed at which we can view images and get images processed is...

If someone were considering Sectra PACS, I would let them know that the customer service is great....

Everything is expensive, but Sectra is there. They don’t try to nickel-and-dime us.

Sectra is very good with their customer service, so I can't think of anything negative really....

It's been a while since I've actually had to do any training with Sectra, but when it's needed, I...

The biggest issue we've been dealing with with Sectra PACS is getting quotes for some of the things...

I have always enjoyed using Sectra PACS. There are a few frustrations, and they usually come from...

Sectra's biggest strength is that they have an excellent platform. The upgrades that they would do...

What could improve my experience as a customer is getting a quote in a timely manner. Also,...

I like that Sectra PACS is a highly reliable platform. It always seems to work.

Hanging protocols still mystify me. I don't know why Sectra doesn't use AI to configure them.

Service could be a little quicker from Sectra. A couple of tickets have been festering. The vendor...

Sectra has kind of blown up in the last several years. We had one of their earlier iterations. What...

Sectra PACS is very user friendly. It works, and it is smooth and fast. It's my favorite PACS of the...

In a perfect world, I would dump Sectra PACS in a heartbeat for an entirely cloud-based solution...

We get our support for Sectra through a reseller, and we have to pay for a lot of things that I feel...

When our PACS was built, it was set up very poorly. Basically, what we got was the frame of a PACS,...

Historically, we've had a really hard time with Sectra wanting to work on our goals rather than what...

We’re dealing with a reseller for support with Sectra, but when I talk to other hospitals that have...

Sectra PACS isn't great, but it's good. It handles the images and does fine. It's not perfect, but...

Sectra PACS is very user-friendly and intuitive.

The product itself has been quite good. It is very fast and snappy; it has all the features that we...

Things with Sectra are outstanding. The relationship really is top-notch in every way.

Sectra PACS checks all of our boxes. I love being on Sectra's cloud. Patching is super easy. I can’t...

Sectra is unique in that we have a pod of support. We work exclusively with those people. I actually...

Sectra PACS being in the cloud has been working surprisingly well. It requires a dedicated fiber...

Sectra has one of the best implementation teams that I have worked with so far. Every single team...

I would recommend Sectra PACS without hesitation. The Sectra implementation team is just...

Sectra has done many integrations, and they are very knowledgeable, so things just seem to integrate...

I was super impressed by one thing right off the bat. We had an issue with our single sign-on on...

When we have projects for Sectra, we pay for their time, but they don't seem to mind doing little...

I don't think there are any gaps in regards to the system's functionality. We also don't have any...

Things have been very good with Sectra. They are definitely one of our top vendors, so I truthfully...

We have had a couple of sticking points with Sectra PACS. There are a couple of 3D and...

Overall, we have had a very positive experience with Sectra. I supported a competitor's PACS before...

It is very easy for new users to come in and understand the configuration of Sectra PACS. The...

Things with Sectra have been fine. We have always had a pretty decent relationship with them. They...

Sectra is very supportive. Their service and support are outstanding, and they seem to be very...

Sectra doesn't keep their promises about functionality. When the vendor releases new functionalities...

Sectra does a decent job of being proactive. We had a rough time with them a couple of years ago,...

Sectra PACS works just as Sectra says it does. It is easy to use. Sectra PACS has a worklist...

There is a big push for all of our locations to go to one PACS. Being on one platform would be good...

I have had no issues with Sectra not doing what they needed to do. Sectra has been very attentive to...

We would like to have more access to the audit trail from the actual application where we are...

We like the fact that Sectra PACS is so user-friendly. We have so many users, and we don't even have...

Sectra has come out with a new support design. They don't want to handle smaller clients anymore. No...

Sectra PACS is very nicely integrated with our practice management system, and we send information...

Sectra has one of the best support teams out there. That team is top notch. The team members...

Sectra kind of dropped the ball for our last upgrade. They normally contact me way ahead of time,...

We are really excited about AI technology, and it doesn't appear that Sectra PACS is as far along as...

Sectra charges a lot for their support, but they don't nickel-and-dime us for anything extra.

Sectra is incredibly effective at their implementations. They had excellent training when we first...

When we call Sectra’s customer service team, we get someone right away. We are never waiting, and we...

Sectra has already scheduled a meeting with us to prepare for the upcoming upgrade. During the...

Sectra PACS is very user-friendly. Anytime we want to fix, change, or move something, that is always...