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User Commentary
Relationship, Operations
Sectra does keep their promises. If they can't do something, they let us know. Some of the things...
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Culture
We were looking into getting another license with Sectra, and we thought it was going to be a...
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Relationship, Product
Sectra PACS is very easy to use. There are things that I do daily in Sectra PACS, and maybe I could...
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Culture
The technology in Sectra PACS could be improved a bit. There are just little glitches here and...
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Loyalty, Product
Some of the new radiologists who have come on board in the past few years have really liked Sectra...
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Loyalty, Product
We have talked to Sectra about their cloud infrastructure, and they said they would really like...
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Product
We don't really have any instances of downtime or failures with Sectra PACS. We always get some...
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Product
The integration between Sectra PACS and our dictation system is key, and the integration works...
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Relationship
Sectra’s support staff is good. Whenever we have to reach out to them with any kind of problem, they...
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Loyalty
We went through an RFP process and evaluated several vendors. I was looking beyond just radiology to...
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Product
One of the selling points was the integration with other PACS products, but it wasn't very clear...
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Loyalty
The cloud was a key thing for us. We did not feel Sectra’s cloud product was ready for prime time,...
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Loyalty, Product
Sectra's services are fantastic. The vendor is pushing the system to be a full-fledged PACS. The...
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Relationship
Even the people in Sectra's highest positions meet with clients. I have to applaud Sectra for that...
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Loyalty, Product
Sectra could improve the system's cardiology side. That is something that they are working on, but...
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Product
We haven't had any issues with the product's scalability.
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Loyalty, Product
Compared to our previous PACS, Sectra PACS fits really well with our organization. I would like to...
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Product
We are pleased with the functionality and overall radiologist satisfaction with Sectra PACS. Sectra...
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Relationship
Sectra is proactive in letting us know about downtime and new releases. Sectra seems to have a...
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Culture, Value
Sectra is currently trying to change their licensing plan, but right now, they charge for every...
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Relationship
In the past when we first worked with Sectra, we had access to a lot of higher-level employees or...
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Relationship
For the most part, Sectra’s support is pretty good. But we have had one ongoing issue that has taken...
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Relationship, Product
Sectra PACS works well. Sectra is very good at integrating and keeping up with new imaging and new...
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Product
Sectra PACS is always very easy breezy, so I have no complaints about the product.
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Operations, Product
One of Sectra PACS' biggest strengths is its ease of use. When new users come in, the training is...
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Relationship
Sectra’s technical support is tremendous. Sectra is number one in terms of tech support. The tech...
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Culture
We don't get visited by Sectra very often. It would be nice for the vendor's sales representative to...
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Culture, Relationship
We have had a couple of situations where we have had some continual issues that have gone on for...
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Relationship
Sectra is really good. I get bombarded with notifications from them, so they have really good,...
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Culture, Relationship
We have been asking Sectra for a cloud solution for a long time, but we haven't gotten anything. We...
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Product
We have had some issues that have lasted for years. The vendor will promise us one thing, but a year...
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Relationship, Operations
Sectra's user meetings are very helpful, and the vendor provides a lot of information. That part of...
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Culture, Relationship
Sectra promised us that they would get a guru to help us with something, but that never happened....
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Relationship
When we have issues, the vendor's support is pretty good. The vendor's people have been a lot better...
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Value
The vendor does charge us for things. If I want a reporting feature to be added, it is an additional...
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Product
The vendor could improve by increasing their ability for documentation outside of a RIS.
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Loyalty
We went to Sectra because it just made sense clinically. Nothing with Sectra PACS works quite as...
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Product
We initially rolled out our EMR vendor's physician portal with Sectra UniView as a plugin viewer for...
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Culture
Everything works as advertised, but there are certain things that we don't love about how Sectra...
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