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Manager

We have had challenges with Sentry Data Systems from the beginning, but they have gotten a lot...

Jul 2021
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Manager

The product supports our integration goals. It does what it is supposed to do, so it provides an...

Jul 2021
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Manager

The vendor sometimes does well at notifying us if we are missing a file. But with other things, like...

Jul 2021
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Manager

We would probably have to determine the price of other systems if we were deciding on the system...

Jul 2021
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Manager

The vendor helped out a lot with the implementation. A previous implementation for another tool was...

Jul 2021
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Manager

I don’t know how much we pay the vendor, but we do make good money from their product. I bet they...

Jul 2021
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Analyst/Coordinator

The vendor will help us with pretty much anything we need. For example, if there is a cleanup effort...

Jul 2021
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Analyst/Coordinator

On our most recent upgrade implementation for Sentry 340B, we started out with a project manager,...

Jul 2021
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Analyst/Coordinator

For Sentry 340B training, we go online, book an appointment with a trainer for whatever training we...

Jul 2021
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Analyst/Coordinator

With the number of years I have been using Sentry 340B, I am pretty well adept at it. But thinking...

Jul 2021
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Analyst/Coordinator

Sentry Data Systems is fairly responsive and pretty good about keeping things updated.

Jul 2021
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Analyst/Coordinator

I have not had much executive involvement from the vendor in my program lately. It was very...

Jul 2021
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Analyst/Coordinator

Our relationship with our vendor contacts is very good. I talk to them frequently, and they usually...

Jul 2021
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Analyst/Coordinator

Given the few issues that we have had, the responsiveness of the team that we have at Sentry Data...

Jul 2021
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Analyst/Coordinator

I would recommend Sentry Data Systems to others. They have it together. I see a lot of positive...

Jul 2021
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Analyst/Coordinator

No system is perfect. There are a couple of things that I have suggested to Sentry Data Systems as...

Jul 2021
||
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Analyst/Coordinator

In the Sentrex side of the system, each contract pharmacy has its own tab where we see our financial...

Jul 2021
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Manager

We have a dedicated account representative with Sentry Data Systems, but I don't know who it is. We...

Jul 2021
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Manager

When we first got the system, whenever we entered a ticket, we would get a follow-up email that said...

Jul 2021
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Manager

The vendor sends us emails about new technology that they are offering, but none of that technology...

Jul 2021
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Manager

My overall satisfaction with the solution is trending down. The vendor's customer service is one...

Jul 2021
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Manager

We have a very big problem with Sentry 340B because the vendor isn't allocating things correctly....

Jul 2021
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Manager

We have a few different systems that are supposed to work with Sentry 340B. However, there are a lot...

Jul 2021
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Manager

Sentry Data Systems needs to conduct training, especially when there are new bottleneck issues that...

Jul 2021
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Manager

When we had issues, Sentry Data Systems eventually brought in some executives, but bringing in an...

Jul 2021
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Manager

Sentry 340B is absolutely not part of our long-term plans. I am divorcing Sentry Data Systems and am...

Jul 2021
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Manager

There was some mapping done on a drug, and there should not have been any. We caught that issue, and...

Jul 2021
||
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Manager

With the contract pharmacy piece, there could be more communication about the fees. There were...

Jul 2021
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Manager

We have to know where to go to schedule our training, and sometimes that can be a little daunting...

Jul 2021
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(0)
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Manager

The vendor has recently come up with quite a few new things. Sentry Data Systems has done a couple...

Jul 2021
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Manager

I would say that I am not a fan of anyone's help desk, not even my own. Anybody and their brother...

Jul 2021
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(0)
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Manager

The vendor is very proactive with any legislation changes or manufacturer changes with 340B. When...

Jul 2021
||
(0)
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Manager

The logic behind Sentry 340B is pretty darn strong, and I love how Sentry 340B is implemented. I...

Jul 2021
||
(0)
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Manager

We have implemented the system at a lot more facilities recently, and the vendor's implementations...

Jul 2021
||
(0)
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Analyst/Coordinator

A few years ago, the vendor approached us with some new modules that allowed electronic...

Jun 2021
||
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Analyst/Coordinator

Sentry Data Systems has both a per-claim model and a flat-fee model. We went with the flat-fee...

Jun 2021
||
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Analyst/Coordinator

We will not be renewing our contract with Sentry Data Systems. They just became cumbersome. Whenever...

Jun 2021
||
(0)
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Analyst/Coordinator

I always had to reach out to Sentry Data Systems and ask them to do certain things. I would have...

Jun 2021
||
(0)
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Analyst/Coordinator

I was fairly happy with our account management team, but Sentry Data Systems seemed to turn people...

Jun 2021
||
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Manager

The vendor's executives are very involved. They come on-site to visit our team, but there is...

Jun 2021
||
(0)
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Manager

We do see savings and revenue from using Sentry 340B, but I am not sure that it is optimized. The...

Jun 2021
||
(0)
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Manager

We are concerned with the vendor's support. The quality of their support depends on who we get. They...

Jun 2021
||
(0)
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Manager

The vendor had a module with a good premise that they were trying to sell, but it didn't work the...

Jun 2021
||
(0)
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Manager

We have tossed around the idea of going with a different company in the future and replacing Sentry...

Jun 2021
||
(0)
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Manager

There is a cost associated with everything in Sentry 340B. Almost every implementation that I have...

Jun 2021
||
(0)
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Manager

Sentry Data Systems does pretty well with training. They have multiple training opportunities with...

Jun 2021
||
(0)
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Manager

Some things in Sentry 340B are not self explanatory, and we have to get additional training to be...

Jun 2021
||
(0)
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VP/Other Executive

Historically, Sentry Data Systems' support team has had significant delays with responses and with...

Jun 2021
||
(0)
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VP/Other Executive

At the end of the day, we are realizing significant 340B savings, and Sentry 340B enables us to do that....

Jun 2021
||
(0)
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VP/Other Executive

The cost influenced our decision to leave Sentry 340B. We had a bundled package of mixed use with...

Jun 2021
||
(0)
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VP/Other Executive

I would not say that Sentry Data Systems nickel-and-dimes us, but their fees are a lot higher in...

Jun 2021
||
(0)
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VP/Other Executive

Sentry Data Systems does not play into interoperability much. I have seen little to no innovation...

Jun 2021
||
(0)
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Director

Sentry Data Systems does want to nickel-and-dime us and charge us for every little request that we...

Jun 2021
||
(0)
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Director

The vendor wants us to do online training. One-on-one training is not easy to come by. The vendor...

May 2021
||
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Director

The vendor's support can be slow. It has gotten better, though. The system is a powerful tool with...

May 2021
||
(0)
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Director

Having Sentry Data Systems during an audit was great; they helped us survive and supported us very...

May 2021
||
(0)
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Director

Sentry Data Systems has gotten better since they gave us a team to work with. We meet with them on a...

May 2021
||
(0)
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Director

As a small hospital, there are certain areas that we want to expand to. For example, we want to do...

May 2021
||
(0)
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Director

Sentry Data Systems is really good at getting us up and running. But say we drive out of the car...

May 2021
||
(0)
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Director

I would buy Sentry 340B again because at the time, we didn't really have another alternative. I am...

May 2021
||
(0)
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Director

Sentry Data Systems offers a lot of training; they have a lot of Webex meetings and things. We just...

May 2021
||
(0)
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Director

Sentry Data Systems is a little complicated and difficult to deal with. They are a large company, so...

Mar 2021
||
(0)
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Manager

The vendor does keep their promises, though we have had some outliers. Over time, there have been a...

Mar 2021
||
(0)
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Manager

We are a longstanding customer who has made a few different enhancement requests. Overall, the...

Mar 2021
||
(0)
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Manager

We have gone through a bunch of different implementations with the vendor, and we have seen a lot of...

Mar 2021
||
(0)
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Analyst/Coordinator

Something we have struggled with is the ADT feed. It is a big plus for us to accumulate data based...

Mar 2021
||
(0)
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Analyst/Coordinator

If we had to make a buying decision again, I would prefer to look for a different vendor. Sentry...

Mar 2021
||
(0)
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Analyst/Coordinator

We have been on the team for several years, and the first couple of years were really hit or miss...

Mar 2021
||
(0)
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Analyst/Coordinator

Sentry Data Systems generally tries to charge us for everything that they do, such as analyses that...

Mar 2021
||
(0)
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Analyst/Coordinator

Sentrex is very well run, and we don't experience many issues with the contract pharmacy or...

Mar 2021
||
(0)
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Manager

The vendor shook things up a couple of years ago, and I feel like they have really turned things...

Mar 2021
||
(0)
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Manager

We are able to use Sentinel to take a peek and build up an accumulation of the patients' expenses....

Mar 2021
||
(0)
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Manager

I can't say that I don't hear from any of the executives, but they don't reach out very often. If I...

Mar 2021
||
(0)
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Director

I think that Sentry Data Systems is on par with the other solutions that are in the marketplace, but...

Mar 2021
||
(0)
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Director

If I had to do everything again, I would look at other options before going back to Sentry Data...

Mar 2021
||
(0)
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Manager

As of today, the vendor's service is proactive. We had prior problems, but we changed the people we...

Mar 2021
||
(0)
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Manager

The vendor's support is very good. The vendor's executives have been involved from the beginning.

Mar 2021
||
(0)
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Manager

I like the solution's analytics. The system allows us to get everything in one place, and that is...

Mar 2021
||
(0)
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Manager

The vendor's integration to the wholesaler could be a little better as far as purchase orders go....

Mar 2021
||
(0)
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Analyst/Coordinator

The upgrades were rough. The vendor did exactly the opposite of what was written in the document on...

Feb 2021
||
(0)
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Analyst/Coordinator

There were some compliance concerns regarding accumulation, and they were not always what we found...

Feb 2021
||
(0)
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Analyst/Coordinator

We are replacing Sentinel with another system. That is not due to how it was working and is more...

Feb 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

There are some things that I really like about Sentinel, like some of the bells and whistles, even...

Feb 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

The support has gotten better. A couple of years ago, I was not happy with it, but the vendor gave...

Feb 2021
||
(0)
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Analyst/Coordinator

Buying Sentinel again would all depend on what we see from other vendors. Some of the other places...

Feb 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

For the most part, Sentry keeps promises. It may take them quite a long time to get to that point....

Feb 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

I have heard that Sentry does nickel-and-dime. We are doing the flat fee for everything, so Sentry...

Feb 2021
||
(0)
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Analyst/Coordinator

It doesn’t look like the trainers are using the system. There is a new training certification thing...

Feb 2021
||
(0)
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Analyst/Coordinator

It takes a little bit more work and questions on our part to get something for Sentry to do for...

Feb 2021
||
(0)
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Analyst/Coordinator

Our account management team is really good. If there is a question that I have and I reach out to...

Feb 2021
||
(0)
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Analyst/Coordinator

The interaction we had in the past with senior leadership wasn't great. To get reimplemented, there...

Feb 2021
||
(0)
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Director

I am very computer literate and technical, so I know how to get access to things and work around...

Feb 2021
||
(0)
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Director

The vendor's service charges and fees have gone up disproportionately to the value that we are...

Feb 2021
||
(0)
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Director

I have never received a minute of training from the vendor. They do have modules, but they are only...

Feb 2021
||
(0)
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Director

The implementation services have only gotten slightly better recently, but the notification of...

Feb 2021
||
(0)
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Director

The vendor's service and support teams try to steer us to the white papers or frequently asked...

Feb 2021
||
(0)
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Director

The data and information I glean from the system are very helpful. The product gives valuable and...

Feb 2021
||
(0)
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Director

The vendor really hasn't delivered any new technology, but I don't know that there is any new...

Feb 2021
||
(0)
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Director

The system is pretty easy. When the portal is up and running, it is very easy. The portal...

Feb 2021
||
(0)
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Director

The vendor is pretty engaged with us. We have developed a really good partnership with them over the...

Feb 2021
||
(0)
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Director

Training from Sentry Data Systems has been pretty good. The vendor assigns a training resource, and...

Feb 2021
||
(0)
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Director

There are some features that I wish the system were a little more intuitive with. For example, I...

Feb 2021
||
(0)
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Director

We find the product to be pretty user friendly to deal with, and we are able to keep accumulations...

Feb 2021
||
(0)
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Director

Since our implementation, we really haven't put a new product into our system. We will be doing that...

Feb 2021
||
(0)
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Director

We have been pretty pleased with the ongoing support. The vendor has been attentive to us; they have...

Feb 2021
||
(0)
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Analyst/Coordinator

I would absolutely not buy the system again. The issues that we have seem to have stemmed from our...

Feb 2021
||
(0)
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Analyst/Coordinator

The vendor's phone and web support have gotten better. We still have had some issues where we get...

Feb 2021
||
(0)
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Analyst/Coordinator

The vendor applies their matching statistics to the refills and makes those apply to all refills...

Feb 2021
||
(0)
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Analyst/Coordinator

The vendor has a set charge for every implementation, data correction, and project. When we were...

Feb 2021
||
(0)
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Analyst/Coordinator

We are to a point where we have the Sentry Data Systems executives on calls to make them aware of...

Feb 2021
||
(0)
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Analyst/Coordinator

The way the vendor operates, at least when it comes to trying to get new customers, is they look for...

Feb 2021
||
(0)
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Analyst/Coordinator

The vendor has made some improvements to their dashboard. They did a new report, but the new report...

Feb 2021
||
(0)
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Director

Overall, the vendor is excellent. Anything that can keep us compliant with reporting. We have to...

Feb 2021
||
(0)
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Director

Our implementation was bumpy just because we had to do a total rebuild and there were communication...

Feb 2021
||
(0)
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Director

Sentry has newsletters that go out. I don’t ever get a whole lot of noteworthy information, but I do...

Feb 2021
||
(0)
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VP/Other Executive

Sentry Data Systems has a significant amount of work to do. Their contracting is aggressive, and...

Feb 2021
||
(0)
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VP/Other Executive

Sentinel is a terrible product. It was the worst implementation experience we ever had. Sentry Data...

Feb 2021
||
(0)
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VP/Other Executive

All salespeople lie; that is pretty normal. However, the level of difference between what is sold...

Feb 2021
||
(0)
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VP/Other Executive

I really haven’t sat in on any training. In my current implementation of Sentinel, customers have...

Feb 2021
||
(0)
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VP/Other Executive

With Sentry Data Systems, I absolutely don’t talk to any executives. They don’t care what our...

Feb 2021
||
(0)
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Director

Sentry Data Systems always has training, and they always answer my questions. I get quick responses....

Feb 2021
||
(0)
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Director

I still like Sentry Data Systems over Macro Helix, but Sentry Data Systems is a company that is not...

Feb 2021
||
(0)
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Director

Sentinel is still a valid, viable product in terms of maintaining our virtual inventory. It does...

Feb 2021
||
(0)
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Director

Our satisfaction will likely be lower with Sentry Data Systems in a year from now because we will be...

Feb 2021
||
(0)
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Director

When it comes to interoperability, we have had a lot of success with Sentinel talking back and forth...

Jan 2021
||
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Director

I would buy Sentinel again because I think the other systems that I have seen demos of, the systems...

Jan 2021
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Director

We have constantly experienced changes with Sentry Data Systems, and that has been a challenge. We...

Jan 2021
||
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Director

We are at a point with Sentry Data Systems where we would replace them if we found a reason to. They...

Jan 2021
||
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Director

I see Sentry Data Systems' solution as pretty locked down. I think there is some functionality that...

Jan 2021
||
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Analyst/Coordinator

We have worked with Sentry Data Systems for a long time. We used to work with another vendor, but...

Jan 2021
||
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Analyst/Coordinator

In terms of the actual communication with our account manager, we hardly ever hear from that person....

Jan 2021
||
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Analyst/Coordinator

The vendor can be a little slow to deliver sometimes, but they do keep all of their promises.

Jan 2021
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Analyst/Coordinator

If we need an update, such as if we need a database to run again, the vendor will nickel-and-dime us...

Jan 2021
||
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Analyst/Coordinator

There are some parts of the software that I think should be different. I was looking at diversion...

Jan 2021
||
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Analyst/Coordinator

We are not sure whether this product is part of our long-term plans. We have looked at a couple of...

Jan 2021
||
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Analyst/Coordinator

Sentinel has a lot of interfacing ability, but the customer service is not good. Sentry Data Systems...

Jan 2021
||
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Manager

Our Sentry person has done some reports, but I haven't run any reports. We are satisfied with the...

Dec 2020
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Manager

The vendor does mock audits to prepare us for what they are looking for. The mock audits are very...

Dec 2020
||
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Manager

Something goes wrong sometimes, and then I turn that over to my Sentry person. That person goes...

Dec 2020
||
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VP/Other Executive

The biggest problem with the vendor is the implementation process. Once the product is implemented,...

Dec 2020
||
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Director

I like Sentry's web-based reporting system. It seems to be really easy to use and very...

Oct 2020
||
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Director

Sentry's customer support is very poor, and the people that really understand how to help us manage...

Oct 2020
||
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Manager

The solution needs to be easier to navigate when I am looking for things. I have yet to find a...

Sep 2020
||
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Manager

Whether we use the system long term will depend on what is going on in the current climate, which is...

Sep 2020
||
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Director

Sentinel has potential, but it is not achieving that full potential. When Sentry doesn’t help the...

Sep 2020
||
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Director

Sentinel being part our long-term plans depends on some decisions we have to make with our sister...

Sep 2020
||
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Director

The implementation with Sentry involves just submitting tasks to the IT team, and that team builds...

Sep 2020
||
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Director

Sentry is trying with support. They are responsive, but the answers that they have are complex and...

Sep 2020
||
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Director

My recommendation for Sentinel would come with conditions. I would begrudgingly recommend the...

Sep 2020
||
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Manager

Our history with Sentry goes back a number of years. Things are running much better now than they...

Sep 2020
||
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Manager

Sentinel hasn’t changed that much. I haven't seen too much going on with Sentry. They do change some...

Sep 2020
||
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Manager

Sentry is not proactive at all. I feel like unless I reach out to them, their account manager...

Sep 2020
||
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Manager

Sentry implementations are always kind of dirty. Sentry needs to be the expert. 340B is a complex...

Sep 2020
||
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Manager

The vendor has been really responsive, and I have to rate the executive involvement really high...

Sep 2020
||
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Manager

I think things are going really well with Sentinel. The challenges are just those native to the 340B...

Sep 2020
||
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Manager

Our implementations have gone well. They have a way of always finding a sticking point, and that...

Sep 2020
||
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Manager

I have done multiple training sessions with Sentry, and they have been very basic. I feel like...

Sep 2020
||
(0)
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Manager

The product is awesome. It integrates well with our EMR and other software. But there is always room...

Sep 2020
||
(0)
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Manager

Our experience generally has been positive. I put time into the setup, and it rewarded us with...

Sep 2020
||
(0)
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Manager

Sentry does not avoid charging for every little thing. Any technical help or changes require an...

Sep 2020
||
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Manager

Account management is Sentry’s overall strongest component. For the HRSA audit, they have a...

Sep 2020
||
(0)
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Director

We were with a different vendor before Sentry. We didn’t trust the data that they were giving us. We...

Sep 2020
||
(0)
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Director

I go to Sentry’s website a lot when I come across something that is not familiar to me because it is...

Sep 2020
||
(0)
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Director

We are switching to a new EMR. I was happy to find that our new EMR vendor works with Sentry. That...

Sep 2020
||
(0)
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Director

I received a large bill from Sentry regarding building an interface for us to move over to a new EMR...

Sep 2020
||
(0)
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Director

We have to acknowledge that the space we are in is very tricky to work in. The system has to follow...

Sep 2020
||
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Director

We had a small audit. The third-party company sent over some lists of requests that looked like a...

Sep 2020
||
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Manager

Sentinel gets data through integration. We have some issues, but the system is reasonably...

Sep 2020
||
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Manager

Sentry tries to package things up a little bit more, so Sentinel isn’t table based. If people thrive...

Sep 2020
||
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Manager

Sentinel has the bare-bones features. We run into some issues with the system running and operating....

Sep 2020
||
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Manager

At the end of the day, we are running a compliant program, and we are getting a certain number of...

Sep 2020
||
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Manager

If I were making recommendations to others, I would say that Sentry is an organization that has...

Sep 2020
||
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Manager

Sentinel is a web-based solution, so it just updates as the updates are rolled out. Sentry does...

Sep 2020
||
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Manager

During an implementation, Sentry’s ability to meet a deadline is nonexistent. We get a project plan,...

Sep 2020
||
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Manager

HRSA has made some changes that have loosened some things up, and those changes have benefited...

Sep 2020
||
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Manager

Sentinel is still the best solution for 340B. There aren’t any better choices right now, but we are...

Sep 2020
||
(0)
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Manager

The recommendations that Sentry gives us are not quite right regarding the policy and procedures....

Sep 2020
||
(0)
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Manager

I would rate the support a little higher than I have rated it in the past. We have a reasonable...

Sep 2020
||
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Manager

There were some things that weren’t very clear in our original contract with Sentry, so we had to...

Sep 2020
||
(0)
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Manager

The implementation from Sentry was not great. They need to do better at covering everything from...

Sep 2020
||
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Director

Interoperability or other issues all come down to this same situation where we reach out to Sentry...

Sep 2020
||
(0)
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Director

We didn’t really reach out to Sentry during COVID-19, but they didn’t reach out to us either. I...

Sep 2020
||
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Director

We weren’t involved in the implementation that took place several years ago, but we are discovering...

Sep 2020
||
(0)
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Director

Even though Sentry has an online help desk portal and a help desk we can access over the phone, when...

Sep 2020
||
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Director

I signed up for several hours of Sentry's training when we took on the software, and I still felt...

Sep 2020
||
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Director

Similar to our third-party vendor, Sentry wants to charge us for the new technology they have. The...

Sep 2020
||
(0)
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Manager

Sentry is great during the training and gives basic information, but in the end, customers become...

Sep 2020
||
(0)
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Manager

We don't have the integration that we need. Sentry says that they are always there to help, but it...

Sep 2020
||
(0)
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Manager

Overall, the product quality and upgrades are pretty good. The system is easy for people to use.

Sep 2020
||
(0)
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Manager

There have been times when Sentry has released awesome things. Either we implement those things and...

Sep 2020
||
(0)
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Manager

Maintaining the Sentry product costs more than getting a new product would. Keeping the Sentry...

Sep 2020
||
(0)
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Manager

We never hear from Sentry's executives, even when we have issues. That makes me wonder what things...

Sep 2020
||
(0)
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Manager

Sentry is not part of our long-term plans. There are a lot of compliance concerns when it comes to...

Sep 2020
||
(0)
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Manager

Sentry absolutely does not keep all of their promises. They always promise that they are going to...

Sep 2020
||
(0)
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Manager

Sentry does nickel-and-dime us. We actually pay for additional support. Some issues had come up, and...

Sep 2020
||
(0)
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Manager

The quality and effectiveness of the implementation services definitely depend on which project...

Sep 2020
||
(0)
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Manager

The product hasn't really changed in years. There have maybe been two minor enhancements that have...

Sep 2020
||
(0)
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CFO

Sentry does not deliver a lot of new technology. I think there are some industry-standard reporting...

Aug 2020
||
(0)
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CFO

I would say that a few years ago, Sentry's support was not very good. It took a significant amount...

Aug 2020
||
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CFO

Sentry does a pretty good job of keeping all of their promises. I don’t think Sentry charges us in...

Aug 2020
||
(0)
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CFO

I think Sentry would benefit from streamlining the implementation process and making it a bit more efficient....

Aug 2020
||
(0)
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CFO

Sentinel is fairly easy to use and has good reporting capabilities. The platform is comprehensive...

Aug 2020
||
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Manager

I wouldn’t buy the system again. The vendor’s product has fallen behind in the marketplace....

Aug 2020
||
(0)
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Manager

Sentry is a mixed bag when it comes to keeping promises. They don’t really share with us where they...

Aug 2020
||
(0)
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Manager

Sentry provided project managers during the implementation that helped provide a timeline, and they...

Aug 2020
||
(0)
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Manager

The vendor definitely overpromises and underdelivers. A couple of factors go into that, but the...

Aug 2020
||
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Manager

The vendor offers customizations that can help with interoperability that their competitors don’t...

Aug 2020
||
(0)
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Manager

Sentinel has a steep learning curve. There are functions in the system that don’t work, and that is...

Aug 2020
||
(0)
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Manager

The vendor’s reporting is horrific, especially when compared to competitors. The reporting...

Aug 2020
||
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Manager

The vendor has account managers who are responsive, but the response times and resolutions are slow....

Aug 2020
||
(0)
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Manager

The vendor is usually proactive, so if they are going to change something, they let us know. But the...

Aug 2020
||
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Manager

The vendor can hit tangible outcomes, but getting there is a struggle because of the hassle of how...

Aug 2020
||
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Manager

I cannot recommend the system because of the nickel-and-diming and high contract cost. What we get...

Aug 2020
||
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Director

There are some challenges with the accuracy of the reports. Our situation is very different than...

Aug 2020
||
(0)
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Director

The account management from Sentry isn't really effective. We are very different, and Sentry hasn't...

Aug 2020
||
(0)
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Director

I don't see Sentry as being any different from any other vendor when it comes to preparing for an...

Aug 2020
||
(0)
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Analyst/Coordinator

Sentry has made a few minor changes to the system, but I wouldn't really call them upgrades. We are...

Aug 2020
||
(0)
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Analyst/Coordinator

Sentinel is a good system. From what I understand, Sentry is a Cadillac, but their customer service...

Aug 2020
||
(0)
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Analyst/Coordinator

Sentry nickel-and-dimes us to death for every little change and any report we need. We are paying...

Aug 2020
||
(0)
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Analyst/Coordinator

The product gives us a lot of power to drill down and see where a drug is going throughout our...

Aug 2020
||
(0)
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Analyst/Coordinator

Sentry’s mapping for drugs is based on codes that change occasionally. We don’t get an alert telling...

Aug 2020
||
(0)
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Analyst/Coordinator

Sentry is lacking in their training because there are specific training modules that we have to...

Aug 2020
||
(0)
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Analyst/Coordinator

I don’t know that I have ever dealt with an executive from Sentry. I have had a hard time with the...

Aug 2020
||
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Analyst/Coordinator

I like that we have regular calls with our account managers to talk about new updates. We have...

Aug 2020
||
(0)
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VP/Other Executive

When it comes to interoperability, Sentinel is expensive and not necessarily integrated. Sentry has...

Aug 2020
||
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VP/Other Executive

Sentry has to make changes in their platform to coincide with market demands and customer requests....

Aug 2020
||
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VP/Other Executive

We have been using Sentinel for a long time, so the system has become very easy for us. Our people...

Aug 2020
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