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Trulla Procurement Analytics Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
SpendMend actually reduced our IT cost when it came time to renew. We were expecting to pay a...
On a lot of pharmacy leaders’ wish lists at this time is the ability to see exactly how they are...
What I like about Trulla is the integration with our wholesalers so that the information is updated...
SpendMend exceeds expectations when they create custom reports for us. They have many different...
SpendMend has been an excellent partner. We have been pleased with all aspects of working together.
Trulla is a true core procurement software, and that is foundational to how we source drugs. This...
Trulla is an innovative and useful product. SpendMend is easy to work with, and they provide...
When SpendMend brought the Trulla tool forward, certain organizations were able to provide...
We have known many of the vendor’s Trulla experts for years. We are very familiar with the skills...
There is a phone app that users can download for Trulla, regardless of whether they have an Android...
If someone is ordering things in Trulla for wholesale platforms, they will have to order those...
I love the analytics part of Trulla. The system provides a lot of good, useful information. I hope...
Overall, SpendMend is a good vendor to work with. They are responsive to their customers' needs. I...
SpendMend has their own 340B engine and thoughts on how 340B purchasing should be handled. For our...
Commentary Summary
Comment Type Breakout