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Commentary Summary
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User Commentary
CMIO
Service and Support
The vendor has been very supportive during the COVID-19 crisis. As the regulations have become...
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CMIO
Relationship
The vendor executives are very involved. A certain executive from the company really understands and...
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CMIO
Other Observations & Comments
The system isn't highly driving tangible outcomes yet. The outcomes are still emerging because the...
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CMIO
Functionality and Upgrades
We have highly received our money's worth. The system does a good job. We are able to quantitate...
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CMIO
Functionality and Upgrades
I would give the vendor a good score for delivering new technology that meets our needs. There is so...
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VP/Other Executive
Service and Support
Stanson Health is a good company to work with. However, they lack some consistency. For example,...
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CMIO
Interfacing and Integration
The system highly supports our integration goals with our enterprise system. We have had the product...
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CMIO
Functionality and Upgrades
The functionality of the system is highly meeting our needs. Stanson Health focuses on unnecessary...
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CMIO
Functionality and Upgrades
Stanson Health has really amazing analytics. At any point, I can go to a site to see how any alert...
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CMIO
Other Observations & Comments
The Stanson Health alerts are a little different from drug alerts and drug allergy alerts. Our...
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CMIO
Relationship
We didn’t know Stanson Health's people at first, but we have worked with them extensively, and they...
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Manager
Service and Support
We have had a really good experience with the vendor. We know we can rely on the vendor, and they...
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Manager
ROI / Cost (care and feeding)
The vendor's pricing has been a straightforward annual fee. They have been good at not...
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Manager
Relationship
We have a team that creates in-house best practice advisories when we are doing a project. The...
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Manager
Functionality and Upgrades
The analytics tool was really a great resource that we couldn’t reproduce anywhere else when it came...
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Physician
Relationship
Our experience with Stanson Health has been excellent. They are supportive with local problems, they...
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Physician
Relationship
I don’t know that Stanson Health really makes promises, but they have followed through with pretty...
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Physician
ROI / Cost (care and feeding)
We have a contract that has an overall price. I am positive that Stanson Health is not...
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Physician
Implementation and Training
I haven’t personally needed training, but Stanson Health has been willing to do training for any of...
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Physician
Technology
Stanson Health delivers new technology to meet our needs. In fact, they are working on coronavirus...
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Physician
Service and Support
Stanson Health works to make the alerts and decision support as accurate as possible. The system is...
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Physician
Service and Support
I have given suggestions to Stanson Health over time, and they are responsive to those. For example,...
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Nurse
Relationship
The vendor helps us, but we still need to do our part. Sometimes the vendor gives us suggestions,...
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Nurse
Functionality and Upgrades
There is so much information available on the analytics page. However, if I don’t use the system for...
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Nurse
Functionality and Upgrades
Just navigating through the system takes a bit of effort. We can do so much with the system, so just...
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Nurse
Other Observations & Comments
Iris CDS Analytics is not meant for every provider. It is a separate website, and we don’t give all...
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VP/Other Executive
Future Outlook
The last year has been fairly good. We had a very slow start with getting the system going. But over...
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VP/Other Executive
Functionality and Upgrades
The vendor's biggest asset is the monitoring tool, which allows us to see exactly what is happening...
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VP/Other Executive
Functionality and Upgrades
By using the software, we can get a good understanding of how often the alerts are going to fire,...
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VP/Other Executive
Implementation and Training
The vendor's implementation services were good. The process was slow in the beginning, but the last...
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VP/Other Executive
Service and Support
We haven't had a ton of support issues, but we have had no problems with the ongoing support from...
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VP/Other Executive
Relationship
Stanson Health is a small company at this point, so we will see what happens when they get connected...
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VP/Other Executive
Functionality and Upgrades
Overall, the system works well and as promoted. The functionality certainly does meet our needs.
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VP/Other Executive
Interfacing and Integration
The system is very good at supporting our integration goals. We have not had any integration...
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VP/Other Executive
Functionality and Upgrades
We had some quality-control problems. It took a while for our end users to figure out how to use the...
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VP/Other Executive
Technology
The vendor has been delivering new technology that meets our needs. That is their real strength....
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CMIO
Functionality and Upgrades
If our staff members go to order an HbA1c test and one was given 60 days ago, they get an alert. But...
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CMIO
Other Observations & Comments
Stanson Health's system comes with the vendor's library and a contract, and customers sign up for...
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CMIO
Lessons Learned
If someone jumped in the DeLorean time machine with me and went back a decade, we would see that...
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CMIO
Future Outlook
I see no reason why our satisfaction should change by this time next year, so I will give Stanson...
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CMIO
Functionality and Upgrades
There are some alerts that have to do with usage. Providers that are thinking about treating a...
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CMIO
Functionality and Upgrades
What makes Stanson Health different is their commitment. The worst thing people can do is put out an...
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VP/Other Executive
Service and Support
The attentiveness and responsiveness from our key contacts have been exceptional. They are usually...
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VP/Other Executive
Interfacing and Integration
The services and options available to us are limited because of another vendor that we work with....
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VP/Other Executive
Other Observations & Comments
There is an opportunity to reduce expenses, send out testing, and work with clients collaboratively...
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VP/Other Executive
Technology
What we are getting from the vendor hasn't really changed from the time we implemented the product....
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VP/Other Executive
ROI / Cost (care and feeding)
We have implemented many alerts and have avoided thousands of unnecessary tests that would have been...
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VP/Other Executive
Other Observations & Comments
The tool is good and is comprehensive, but it doesn't replace what I need from an operational...
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VP/Other Executive
Functionality and Upgrades
The system is pretty simple. There isn't much training needed. The system and the analytics platform...
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CMIO
Functionality and Upgrades
Stanson Health has a library of best practice alerts. Most of the alerts revolve around choosing...
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CMIO
Technology
The Stanson Health product is a competitor to ACR Select. It deals with advanced imaging and the...
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CMIO
Functionality and Upgrades
At the present time, the Stanson Health product doesn’t include Epic-alternative alerts. I would...
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