State Collection Service Debt Collection Services Commentary

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State Collection Service has a legal analyst who is very good at explaining collections and...

State Collection Service doesn't necessarily have a probate or estate solution for deceased...

The firm does a tax-time marketing push where collections seemingly increase for the organization....

State Collection Service has met and exceeded our expectations in certain ways. State Collection...

State Collection Service has missed our expectations, strictly with the collection rate. That's why...

A few years ago, I would have said State Collection Service did things to be innovative or strategic...

State Collections Service is very conservative when it comes to the collection model for their...

I think State Collection Service is in the right place with partnership, but we probably aren't a...

We've dealt with good people at State Collection Service, but things could improve if we felt like...

State Collection Service does a very good job of maintaining a positive patient experience, but when...

We're now really starting to see the full picture of what State Collection Service is truly...

Just from our dealings with State Collection Service, they put together a very good team from the...

When our team was handed the bad-debt population, we were learning as we went, and State Collection...

Everybody at State Collection Service has been very accommodating and willing to work with us on...

One thing I can say is that State Collection Service is very accommodating with our requests. When...

State Collection Service maintains a positive patient experience because we normally do not hear...

All the outcomes State Collection Service delivered were the desired outcomes. There were a couple...

State Collection Service is more beneficial than not, but there are components of State Collection...

We've really struggled with State Collection Service's account management. We've had to go back and...

Our main representative's level of understanding of the reports the firm produces doesn't lend...

State Collection Service has started outsourcing. They have started pulling in call center...

We are considering leaving State Collection Service because of challenges around the reconciliation...

State Collection Service is meeting expectations consistently. We have a good relationship with...

The staff members at State Collection Service are good at what they do. I think where they have an...

We have been with State Collection Service for a long time now, and it took years to get to this...

State Collection Service's technology is very innovative and technology driven. They do not try to...

State Collection Service is on track to meet our expected outcomes in terms of recovery, but they...

We are going out to RFP for our primary agencies, and we will see whether State Collection Service...

State Collection Service is effective at collecting patient payments. They reach out through SMS,...

To maintain a positive patient experience, State Collection Service has excellent training in their...

State Collection Service’s staff is very accessible and knowledgeable. They typically have answers...

State Collection Service is innovative. They are now working with a nearshore vendor for call center...

State Collection Service is a great company to work with. They are very responsive. They have...

The firm’s reporting is decent. Their interfaces with Epic are good. When we see something we want...

State Collection Service is invisible, and that is what we want for a third party. I couldn't even...

State Collection Service does nothing strategic or innovative. They aren't bad, but our other...

We don't get a lot of complaints, so that is good. The firm seems to be able to handle difficult...

We are growing very quickly. State Collection Service has been a long-term partner, and they have...

We have used State Collection Service for other things in addition to bad debt, but those things...

We have a collection goal with State Collection Service, and they are collecting 75% of our goal....

State Collection Service has a really good culture that they bring to the table. Debt collection is...

We have accounts where patients are provided several statements for a certain period of time, after...

State Collection Service is collecting pretty well. They are outdoing other agencies for sure. They...

What I like about State Collection Service is their quick responses as we deal with them on a...

State Collection Service is innovative mainly in outreach with our patients. They launched a...

I like the fact that State Collection Service comes to the table with suggestions about strategies...

State Collection Service is very easy to partner with if there is a question or an implementation....

State Collection Service is fairly reasonable to work with when it comes to charges, and the firm’s...

State Collection Service’s collection rates could be better. They are on the line for us right now,...

We have had a rough time recently with State Collection Service. We had a shift in oversight of...

State Collection Service does great work with patients. They record calls and have a lot of...

State Collection Service was hired based on their expertise in collecting on bad debt. They make the...

I wouldn't work with State Collection Service's debt collection service again. I would also be...

From a customer service standpoint, State Collection Service has been excellent. They are very...

We have been using State Collection Service for a long time. They may not be the very top...

State Collection Service takes the patient experience very seriously. They make sure they understand...

State Collection Service uses an application from CallMiner called Eureka, which is a workflow...