Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Other KLAS Validated Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)


RCM Transformation & DOCTRIX Comments
Filtered view: All

KLAS Research Director - Mark Allphin
Subject Expert

Mark Allphin

Research Director

mark.allphin@klasresearch.com

801-734-6506

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Other KLAS Validated Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

CFO

Our lead who generally manages our account is very good. They manage their team, and they largely do...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

SYNERGEN Health’s strategic ability depends on what we ask them to do. We primarily work on billing....

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

I would use SYNERGEN Health again for a group that was just starting out. There is a natural...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

I don’t believe that SYNERGEN Health does any sort of nickel-and-diming. At the end of the day, they...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

SYNERGEN Health does a good job. The last 12 months is a hard sample set just because the world was...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have a great relationship with SYNERGEN Health, so I wouldn’t think they would nickel-and-dime me,...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

SYNERGEN Health does the billing and the metrics for the health of the practice, and that is huge...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Fear of billing changes is why lousy billing companies can keep people's business. That is part of...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

To say that a firm consistently exceeds our expectations is to set a very high bar. I don't wake up...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had a trial run using SYNERGEN Health's services for appeals, and that went well, so we moved the...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

SYNERGEN Health increased our production through efficiencies. They could get to everything, whereas...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

SYNERGEN Health charges for any sort of changes in scope. I just received a separate statement of...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We really only have two operations folks that are client facing with us, and I find that we are...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we identify opportunity, usually it is our teams driving the change. With our other billing...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

SYNERGEN Health is very good at driving outcomes for us. The firm is meeting expectations in terms...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would recommend SYNERGEN Health. I would be a referenceable client with a very transparent...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

SYNERGEN Health could be more patient facing and support our team. Maybe the issue is just the time...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We have recurring meetings with SYNERGEN Health. They don't provide excuses. They hold their team...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

SYNERGEN Health had some implementation struggles, but they corrected them. I don't think that the...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I am very pleased with the amount of reporting that SYNERGEN Health has brought us. They do reports...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

SYNERGEN Health does our revenue cycle management. They have also gone well beyond the mark in...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Initially, vendors usually try to do a good job. But once their initial contract with a customer is...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I have any issues with the system, I can call the vendor. Their higher-ups will call me back and...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

SYNERGEN Health's in-house training is pretty decent. Their manuals are so detailed that a person...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system has a bunch of rules. That makes it hard to make changes. Sometimes, we have to go as far...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We can see the intelligence of the vendor's people when we talk to them. They hire well-educated people....

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We considered a couple of other vendors, but then I heard about SYNERGEN Health from a peer. That...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF